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Facilities
Property facilities
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Facilities for disabled guests
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Non-smoking throughout
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Wheelchair accessible
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Kid meals
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Lower bathroom sink
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Emergency cord in bathroom
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Secured parking
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Beach club nearby (surcharge)
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Beach toys
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Beachfront Accommodation: Seven Hotel in Southend-on-Sea offers a picturesque beachfront setting, just 600 meters from Three Shells. Guests can enjoy stunning views and the calming sound of the waves right from their balcony.
Modern Amenities: The hotel boasts a range of modern facilities including a terrace, restaurant, and bar. With room service, a 24-hour front desk, and free WiFi, guests' comfort and convenience are top priorities.
Comfortable Rooms: Each air-conditioned room at Seven Hotel is thoughtfully equipped with essential amenities such as a desk, kettle, fridge, and flat-screen TV. Guests can unwind in a cozy setting with city views from the balcony.
Experience seaside luxury at Seven Hotel. Book your stay now for a relaxing getaway by the beach.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 5 years old stay for free when using an existing bed.
Children up to and including 12 years old stay for £10 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
The hotel room was neat. I appreciate the cleanliness.
I booked a sea view and at arrival while checking in, I saw them change my room on the print out. The receptionist stylishly cancelled my room number which was on the 3rd floor to the 1st floor. I asked him immediately why he did that and he kept trying to deflect saying they upgraded me and my fiancée. We didn’t ask for no upgrade and asked that our room be returned to the initial room a they refused. The manager saw everything and tried to avoid coming to sort the whole issue. We were forced to take the room which was a car park view. We also didn’t get any compensation at all. It was the worst birthday holiday experience for my fiancée. It seemed like one staff was the one controlling both the reception and bar too.
Close to venue
The smell of drains in our bathroom and arguing from the room next to us all night
Staff were very polite n friendly
Rooms starting to look tired stains on carpet. Fittungs in bathroom worn looked lije needed replacing . Decking out front lots of dips n holes in flooring . Old worn bin
Just some general maintaince issues
The location of the hotel is great with an amazing view of the pier.
The property seems to have an identity crisis. Is its priority hotel guests and their experience, attracting restaurant visitors, or serving passing trade on the outdoor terraces? As a paying hotel guest, I would expect the guest experience to come first, but that did not seem to be the case.
The hotel was busy when we arrived, but first impressions were disappointing. Just outside the lobby entrance there was an overflowing bin and food debris around the furniture and waste area. The reception space felt small and cramped, situated directly next to the bar, and the smell of alcohol was unpleasant. The lift was dirty, and the ladies' toilets were in a poor state. Sadly, this lack of cleanliness appeared throughout the property.
The staff were pleasant enough, but there seemed to be little attention paid to housekeeping. Mess and dirt accumulated in public areas, giving the impression that cleanliness was not a priority. The hotel felt poorly managed, with no obvious sense of ownership or pride in the guest experience.
On our final morning, we had breakfast on the terrace. Once again, the area was dirty from the previous day, and our table needed a thorough wipe before we could sit down. The food itself was acceptable, but the toilets were still in an unacceptable condition. As a hotel guest, I expect to come downstairs to a clean, welcoming environment in the morning. It's not enough for cleaning to start later in the day; public areas should be clean before guests arrive for breakfast and maintained throughout the day.
The bedroom reflected much the same standard. At first glance it appeared acceptable, but closer inspection revealed a lack of attention to detail and cleanliness. The bathroom was dysfunctional and more of a wet room and this negatively impacted our stay.
Cleanliness, presentation, and attention to detail matter, and they influence whether people choose to return.
Good location. Clean and friendly
Size of bed
Not a lot the staff are rude
Rooms are very small
Hairs in the bathroom floor shower
Not a lot the staff are rude
Rooms are very small
Hairs in the bathroom floor shower
Wouldn’t say it’s a 3 more like a 3 star
Food well
no bread nets worn the bread is hard chicken wings don’t come off the bone very chewy
Extrem freundliches Personal, waren alle sehr zuvorkommend und hilfsbereit! Das Zimmer war toll, hatten Meerblick. Wirklich liebevoll und schön eingerichtet. Haben wundervoll geschlafen, da es auch ruhig, aber dennoch zentral gelegen war. Gerne wieder!
Good location, and room was comfortable and photo accurate.
Bathroom shower had a drainage issue with the floor under the sink and toilet constantly being wet.
The curtains for the bay window rooms are not flush with the wall, and given the position of the bed a beam of early morning sunlight lands right on your face/tip of the bed first thing. Not ideal
Great stay,very close to city centre
Great location, great food, great staff.
Nothing.
Everything was dirty.
En general, todo estuvo bien. Las terrazas del bar y el restaurante son espectaculares.
El personal, muy atento, aunque nadie habla español. Las habitaciones que tienen vistas al mar son una delicia. Cada día proporcionan agua a los huéspedes, lo cual resulta muy útil. Y la ubicación es inmejorable.
El desayuno: los “paquetes” de desayuno (English Breakfast, Vegan English Breakfast, etc.) no son para todos los públicos, y la selección individual de productos (para “fabricar” un desayuno continental) resulta cara (entre 20 y 30 libras).
Un desayuno buffet, quizá incluido en el precio de la habitación, solucionaría este problema.
The bathroom is stunning! And the location is very convenient.
Nothing
Very lovely hotel in a nice location.
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