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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Bar
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Non-smoking throughout
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Sun terrace
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Daily housekeeping
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Accessible parking
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Street parking
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Beachfront
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Lower bathroom sink
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Emergency cord in bathroom
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Outdoor furniture
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Wine/champagne
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Beach
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Beachfront Accommodation: Seven Hotel in Southend-on-Sea offers a picturesque beachfront setting, just 600 meters from Three Shells. Guests can enjoy stunning views and the calming sound of the waves right from their balcony.
Modern Amenities: The hotel boasts a range of modern facilities including a terrace, restaurant, and bar. With room service, a 24-hour front desk, and free WiFi, guests' comfort and convenience are top priorities.
Comfortable Rooms: Each air-conditioned room at Seven Hotel is thoughtfully equipped with essential amenities such as a desk, kettle, fridge, and flat-screen TV. Guests can unwind in a cozy setting with city views from the balcony.
Experience seaside luxury at Seven Hotel. Book your stay now for a relaxing getaway by the beach.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 5 years old stay for free when using an existing bed.
Children up to and including 12 years old stay for £10 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
This is an absolutely lovely hotel. Wonderful owner and team/staff, and a wonderful restaurant (Aurum) attached to it with delicious food. The rooms are extremely nice and clean. And the location is also perfect. Definitely you should stay here when coming anywhere in the Southend area!
The hotel was very clean
The room was very long and narrow which made it feel small.
We love staying here, close to the seafront and a stroll to the cliffs pavilion to watch a show.
Excellent restaurant, welcoming staff and lovely intimate bar.
Staff nice
Nothing
Nice location
Claustrophobic room. On arrival I bought two half pints of soda water and lime cordial and was shocked by the £11.50 charge, I think that's so over priced
Great room as always, this time an "Estuary View", on the first floor (we have stayed here several times in various rooms - all good) this room, easy access via lift, modern fit stylish fit out and the double glazing, cutting down any external noise. Plus point .. the air-conditioning is super efficient and very up to the job of cooling the room top a constant 19-20 degrees, which was good as it was up in the mid 30s during our stay. Breakfast is really good, as i the daytime / lunch menu, which is available to eat on the ample clean and well looked after terrace at the front of the hotel, the restaurant has bi-fold doors, which are great in the summer, but allow a warm and cosy place to eat in the less clement weather, but maintaining the view out over the water. lovely little bar which is open late to residents.
Access is available to most of hotel via ramps / lifts and electric front doors etc.
The only issue, if you arrive by car, is remember to book the on-site parking, there a small dedicated car park, but space is limited- but available in advance. Else there is ample on-street parking out front to right plus a small island of spaces within view out front.. (but at council rates).
Room and a nice view and the staff were great. We ordered room service and all the food we ordered was absolutely delicious
I did expect to have a higher tier rook from the pictures. I think maybe the pictures on the website may have been a tad misleading
I loved the decor, great premium finish
location excellent, lovely sea views
Everything
All good
The hotel is central and some of the rooms (including ours) have an estuary view. The staff were friendly and helpful.
The room was very dusty - you could see thick layers of dust on the surfaces. It looked old and worn and not like the photos at all. The glass shower panel did not stretch far enough across so the water went everywhere and made it very dangerous. The towel rail in the bathroom was rusty and the carpet was very worn in places, and dirty/dusty in corners. We were woken up late at night to a party going on and I believe that was in the hotel. The next day an awful smell from the bin lorry that they allow to back right up against the front of the hotel - the smell was horrendous and we had to close the windows.
Location
We booked this hotel to celebrate my wife's 40th birthday and it is difficult to overstate how disappointing the experience was.
Before our stay, I emailed the hotel on four separate occasions to let them know this was a special birthday celebration. Not one email received a response.
We booked a "sea view" room, which had more view of a flat roof than it did of the sea. Calling it a sea view is generous at best.
On arrival there was nobody available at reception. In the room, the phone didn't work and the hand wash dispenser was empty.
Dinner was equally disappointing. The restaurant was virtually empty, yet despite requesting a sea-view table we were seated so close to another couple that we were nearer to them than we were to each other. Meanwhile, kitchen and restaurant staff seemed far more interested in watching football than looking after guests. Music from the kitchen was louder than the restaurant's own music, and staff were regularly cheering and shouting at the match.
After complaining, we were assured that a manager would meet us the following morning. Instead, at 11pm, there was a knock on our door delivering a birthday dessert after we had already gone to bed.
The night was then ruined by a child screaming in the room above from around 5am until 9am. More concerningly, the parents were so aggressively vocal towards the child that I felt compelled to report it to reception and suggest they consider contacting the appropriate authorities.
When we checked out, there was no manager available despite the promise made the night before. We were told someone would contact us.
Nobody did.
Three days later, after hearing absolutely nothing, we had to call the hotel ourselves. We were passed around, left waiting while other guests were checked in, and eventually told that what we had already received was all they could offer.
The problem is that nothing was ever offered. No apology, no complimentary drink, no discount, no gesture of goodwill, no attempt whatsoever to acknowledge the dreadful experience we had endured.
What should have been a memorable celebration became a catalogue of poor service, broken promises, lack of management, poor communication and complete indifference to guest experience.
Many thanks for ruining my wife's 40th birthday.
I paid for a 20m2 room and it felt tiny
The pillows were too thin and the room was cramped
Check-in was quick and straightforward, with no wait at reception. The reception staff were friendly and welcoming.
The bed was significantly smaller than expected for a double. Neither my partner nor I are particularly large—my partner is only 5 feet tall—yet neither of us could lie comfortably flat. We were forced to sleep on our sides and, even then, felt uncomfortably cramped.
The air conditioning unit was also an issue. Even when switched off, it would regularly drain or make noticeable noise approximately every 40 minutes, which was disruptive throughout the stay.
While the shower itself appeared clean, there were clumps of hair in the corners and stuck to the shower walls, which was disappointing from a cleanliness perspective. On the first floor, the hallways frequently smelled of Marijuana, which was unpleasant.
Overall, considering the price charged, the experience was severely underwhelming and did not meet our expectations.
We stayed at the seven for 3 nights while visiting family. We were always greeted at the door and the staff were very helpful and friendly. The bed was extremely comfortable and the view was lovely.
We enjoyed the small bar area at the entrance for morning coffee and an afternoon cocktail. Even though it was rainy and chilly we did have a occasion to sit outside. The hotel is very close to the high street and south end on sea attractions.
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