Kaleo Hotel Boutique

Hotels
9.4 (211 reviews)
Avenida La Capilla No. 353, Colonia San Benito , San Salvador , sv

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Quality breakfast
Cons:
High prices
Limited gym facilities
Occasional noise issues

Categories

Cleanliness
9.43
General sentiment shows rooms are clean and well maintained.
Service
9.9
Multiple reviews praised the friendly and attentive staff.
Location
9.44
Guests appreciated the easy access and pleasant surroundings.
Room Quality
9.19
Rooms were described as comfortable although some concerns about certain rooms.
Amenities
8.92
Facilities like the gym received mixed reviews; overall amenities satisfactory.
Value for Money
9.08
Some guests found prices high relative to offerings.
Food and Beverage
9.43
Breakfast and food quality received high praise.
Overall Experience
9.8
Overall guest satisfaction reflected in high scores and recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:10

Property Description

Luxurious Accommodation
Kaleo Hotel Boutique, located in San Salvador, offers elegant air-conditioned rooms with modern amenities including a flat-screen TV and a private bathroom. Guests can enjoy the convenience of a safety deposit box and complimentary WiFi during their stay.

Top-Notch Facilities
This boutique hotel features a fitness centre, free private parking, and a beautiful garden for guests to unwind. The 24-hour front desk, concierge service, and airport transfers ensure a seamless experience for visitors. Additionally, the shared lounge and terrace provide perfect spots to relax and socialize.

Convenient Location
Conveniently situated just 5.7 km from San Salvador Bicentennial Park, Kaleo Hotel Boutique is an ideal choice for travelers seeking comfort and accessibility. With the El Salvador International Airport a short distance away, your journey to relaxation begins as soon as you arrive.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

9.4
Based on 211 reviews
Cleanliness: 9.43
Service: 9.9
Location: 9.44
Room Quality: 9.19
Amenities: 8.92
Value for Money: 9.08
Food and Beverage: 9.43
Overall Experience: 9.8
N
Nara • solo_traveller • br
10
Excelente
Pros:

Tudo! Café da manhã espetacular, vista para vulcão, decoração linda! Silencioso!
Certamente voltaria para Kaleo!

2026-03-11 • via Nuitee
P
Pineda Aguirre • extended_group • gt
8
Mi estancia fue cómoda y segura
Pros:

El desayuno estaba rico.

La ubicación del hotel es bastante céntrica y queda cerca de algunos centros comerciales

Cons:

Aunque las camas son confortables, son muy pequeñas para que duerman dos personas en cada cama.
La regadera del baño necesita cambio, ya que apenas cae agua y la poca agua que cae no calienta 😬
A la puerta del baño hay que aplicarle algún lubricante para que no haga ruido cuando se abre.

2026-02-27 • via Nuitee
P
Piero • family_with_children • gt
8
Clean, good location
Pros:

Clean and more or less quiet.

The outside restaurant area was gorgeous and felt really nice to sit there.

Staff was super friendly specially the waiters and waitresses in the restaurant.

Cons:

I wanted to do a late checkout on Sunday was willing to pay for it and was told previously that they couldn’t offer that because the hotel was full for Sunday evening. So I just forgot about it. On Saturday my traveling scenario changed and was going to be able to leave San Salvador on Monday. I went to reception and asked for an extra night which I was able to pay without problems that particular night the hotel was extra quiet.

No hotel is forced to offer a late checkout but instead of just saying “we are not allowed” or just “no” they decided to lie. Didn’t leave a good impression on my side.

The restaurant had and interesting menu but the food was sort of bland without any real flavor. On Saturday we preferred to not use our included breakfast and go to a restaurant somewhere else.

2026-02-26 • via Nuitee
R
Ramiro • family_with_children • cr
9
Pros:

La atención del personal,

Cons:

Poca agua en el dispensador

2026-01-29 • via Nuitee
A
Americo • couple • sv
9
2026-01-26 • via Nuitee
D
Daniel Fernando • couple • hn
10
Pros:

Todo fue excelente, y la atención del personal fue increíble!!!

2026-01-19 • via Nuitee
A
Ane • couple • no
8
2026-01-11 • via Nuitee
A
Anitra • family_with_children • us
8
Great Stay
Pros:

The staff were nice and helpful. The breakfast was very tasty. I highly recommend.

Cons:

I wish they provided complimentary water in my room

2026-01-06 • via Nuitee
A
Ana constanza • family_with_children • co
9
2026-01-04 • via Nuitee
C
CaroJCh • couple • cr
10
Bonito lugar y cómodo
Pros:

Si queda en una zona muy linda, de fácil acceso un poco largo del centro histórico pero manejándose en Uber todo bien. El personal excelente, no hay ruido.

Cons:

El gimnasio es viejo.

2026-01-03 • via Nuitee
J
Johanna • solo_traveller • co
10
muy bien
Pros:

todo

2025-12-14 • via Nuitee
M
Maria Gabriela • extended_group • cl
10
Muy buena atención
Pros:

Fue muy placentero la estadía

Cons:

Todo bien

2025-12-09 • via Nuitee
S
Sarah • family_with_children • us
8
2025-11-29 • via Nuitee
J
Julian • couple • pa
8
Enjoyed the small private feel of the hotel, restaurant was an extra , excellent location
Pros:

Breakfast staff and quality was excellent, decor funky and kitsch , rooms comfortable , Melissa on reception very friendly

Cons:

Be careful the rooms on the ground floor have no view or are internal, safe was not working

2025-11-22 • via Nuitee
A
Ana • solo_traveller • pt
10
2025-11-16 • via Nuitee
F
Francesco • solo_traveller • it
4
Opción aceptable, pero muy cara por la oferta
Pros:

Habitación y baño muy limpios. Cama muy confortable.
Buena comunicación antes de la llegada y buena coordinación con el servicio de shuttle desde el aeropuerto.

Cons:

Al llegar me avisaron que el restaurante cerraba a las 22:00. A las 21:30 fui a buscar algo de comer, cualquier cosa, inclusive una ensalada. Sin embargo me dijeron que ya no iba a ser posible.
Hotel smoking unfriendly. Para fumar hay que salir a la calle.

2025-11-16 • via Nuitee
S
SOFIA • solo_traveller • pe
9
Pros:

Lindo hotel, muy acogedor, el personal muy amable, la comida excelente. Gracias!

2025-11-12 • via Nuitee
A
ANGIE LORENA • solo_traveller • co
8
2025-10-14 • via Nuitee
P
Patricia • solo_traveller • py
8
Pros:

La atención y calidez del personal, la limpieza del hotel

Cons:

No poder abrir las ventanas de mi habitacion

2025-10-12 • via Nuitee
M
Michael • couple • us
9
2025-10-11 • via Nuitee