Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Good amenities
Cons:
Cleanliness issues at the beach
Some amenities not fully functional
Limited shower/bathroom privacy

Categories

Cleanliness
8.41
The hotel's beach and sea wasn't clean as usually a lot of plastic came from the nearest river.
Service
9.38
Staff were so helpful, and included free airport transfers.
Location
9.22
Great position, near the night market and with a fantastic seaview.
Room Quality
9.17
Very comfortable room with great views and a balcony.
Amenities
8.7
Amenities included a nice pool area, though there were issues with the fitness area.
Value for Money
8.66
Overall experience felt like a 5-star hotel for the price paid.
Food and Beverage
8.51
Breakfast varied in quality; generally good, but some found it generic or lacking in variety.
Overall Experience
9.18
Fantastic hotel experience with great location and exceptional staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:47

Property Description

Modern Accommodations with Free WiFi
Experience contemporary rooms with free WiFi access, air conditioning, and flat-screen TVs at Seashells Phu Quoc Hotel & Spa. Relax in spacious rooms equipped with a sofa, minibar, and personal safe for your comfort.

Relaxing Amenities and Services
Unwind at the outdoor swimming pool or indulge in a rejuvenating spa treatment at Seashells Phu Quoc Hotel & Spa. Enjoy the convenience of the on-site restaurant and bar, and take advantage of free private parking during your stay.

Convenient Location and Nearby Attractions
Located in Duong Dong town, our hotel is close to Sung Hung Pagoda and Cau Temple. With Phu Quoc International Airport just 6 km away, exploring the island is easy from Seashells Phu Quoc Hotel & Spa.

Ready to experience luxury and relaxation? Book your stay at Seashells Phu Quoc Hotel & Spa now!

Important information:

The name on the credit card used for the booking must correspond to the guest staying at the property.

The hotel offers complimentary airport transfer by shuttle bus. Please send the hotel your arrival details at least 24 hours before arrival if you wish to use this service. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

All guests are required to show a photo identification and credit card upon check-in. In the absence of birth certificates for children, children’s ages will be considered as adult. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PQC

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children from 12 years old to 16 years old stay for VND 1,000,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 738 reviews
Cleanliness: 8.41
Service: 9.38
Location: 9.22
Room Quality: 9.17
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 8.51
Overall Experience: 9.18
T
Truong couple us
10
2026-04-10 via Nuitee
T
Truong couple us
10
2026-04-10 via Nuitee
I
Irina couple au
9
It’s was amazing holiday
Pros:

Central location, next to the beach

2026-04-10 via Nuitee
H
Hennesy family_with_children at
9
Pros:

Seashells in Phu Quoc is a truly beautiful hotel that impressed me in many ways. The entire property is clean and well-maintained, and the location is ideal—just a few minutes away from the night market. A highlight is definitely the stunning infinity pool with a great view, as well as the clean and well-kept beach area. The service was excellent throughout, and everything met my expectations perfectly. I was even welcomed with a complimentary tea at check-in, which made for a very nice first impression. Another great perk was the free shuttle service to and from the airport. I especially appreciated that I received an official notice one day before my departure with clear details about the pick-up time and location, which made the whole process very smooth and well organized—overall a truly excellent service.

Cons:

One small downside is the noise level if your room faces the street. In the evenings, it can get quite loud due to passing cars and motorbikes. Additionally, upon my arrival, I asked for a bottle opener to open my soda bottles, but unfortunately, I never received one throughout my entire stay, which was a bit disappointing. The breakfast buffet was very extensive and more than sufficient, but I did miss having freshly squeezed orange juice. Especially for guests like me who are not big on breakfast and may skip it altogether, it would be nice to at least have access to a good coffee and a fresh orange juice. Instead, there was only a very sweet passion fruit juice and watermelon available.

Another point I would like to mention is the deposit handling. The deposit amount that was authorized or charged at check-in has still not been released or refunded, even three days after my check-out. This is something that could definitely be improved, as a quicker release of the deposit would be more reassuring for guests.

Aside from these points, everything else was to my full satisfaction.

2026-04-09 via Nuitee
R
Rupinder family_with_children in
10
Pros:

Everything is exceptional….loved it

2026-04-08 via Nuitee
H
Hanne family_with_children no
7
Pros:

Sentralt

Cons:

Mange folk i bassenget, få solsenger. Kaotisk ved frokostservering. Mye søppel på stranda, fristet ikke til bading i sjøen.

2026-04-08 via Nuitee
R
Rebecca Welsh family_with_children au
8
Pros:

Great location, large spacious room.

Cons:

Given the size of the hotel, there are not many pool loungers to go around, there are quite a few selfish guests (not hotels fault) that like to save the loungers but not actually use them.

Beds are on the harder side.

2026-04-08 via Nuitee
T
Tzuyun extended_group tw
6
建議提高一點budget去住更好的飯店:)
Pros:

房間view非常好,早餐豐盛選擇多,附有免費機場接駁,會在前一天提醒接車時間

Cons:

退房前會直接安排房務人員檢查房間,一條毛巾沾到一點污漬前台要求我們付錢,從沒有遇過五星飯店連一條毛巾都要收費:)

2026-04-07 via Nuitee
A
Adrian extended_group gb
10
2026-04-04 via Nuitee
Łukasz couple pl
10
2026-04-03 via Nuitee
J
Jeanette couple au
10
A beautiful stay. Amazing sunsets. Loved our balcony overlooking the pool and ocean. The staff were all very helpful and
Pros:

Ocean view sunset,pool,staff and good location

Cons:

Check in process was a bit confusing as we had to wait for all departing guests to be checked out first.

2026-04-03 via Nuitee
S
SHAO WEI family_with_children tw
10
2026-04-02 via Nuitee
D
Darren extended_group au
7
Very nice, well located hotel on a small beach with spectacular views.
Pros:

Great breakfast, rooms were very good, view from the balcony was exceptional.

Cons:

The pool had visible mould, which was disappointing, and the bar ran out of wine two of the 3 days we were there by lunch time

2026-04-01 via Nuitee
S
Sophie couple ch
8
La piscine et le buffet du déjeuner sont exceptionnelles
Pros:

La piscine, le buffet du déjeuner

Cons:

La mer n’est pas très belle à cette endroit là.

2026-04-01 via Nuitee
K
Kseniya couple ru
8
Pros:

Красивый отель, большой и удобный номер. В номере было все необходимое, даже пляжная сумка и соломенные шляпы. На улице хороший большой бассейн с видом на море. Завтрак очень разнообразный, большой выбор блюд.

Cons:

Плохо работал телевизор, начинал зависать через 10 минут и так постоянно.

2026-03-31 via Nuitee
T
Tahnee couple au
9
2026-03-31 via Nuitee
N
Nitin family_with_children in
10
Awesome
Pros:

Super nice

Cons:

Nothing

2026-03-30 via Nuitee
H
Henk couple nl
8
goed hotel op uitstekende locatie
Pros:

Goed ontbijtbuffet met ruime keuze voor iedereen. Mooi gelegen aan strand met mooi zwembad en dichtbij night market.

Cons:

Aantal ligbedden is beperkt en niet voldoende om alle gasten te accommoderen. Hotel voldoet niet altijd aan 5 sterren standaard: 1e dag bij lunch: sorry de witte wijn die we schenken per glas is op. U kunt een andere fles witte wijn nemen of een glas rood. Op dag 3 was er nog steeds geen witte wijn die per glas geschonken werd.

2026-03-30 via Nuitee
J
Jacqueline extended_group hk
10
Pros:

Good location, room is comfortable, lots of Spa and restaurants around the area, few minutes walk to night market. Staffs are helpful.

2026-03-29 via Nuitee
S
Shane couple au
9
Pros:

Location is perfect. Pool is outstanding

2026-03-29 via Nuitee