Meriton Suites Kent Street, Sydney

Hotels
Meriton Suites
8.8 (7760 reviews)
528 Kent Street , Sydney , au

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Nice views
Helpful staff
Cons:
Cleanliness issues
Inconsistent service
Limited food options

Categories

Cleanliness
8.2
Many reviews reported issues with cleanliness, including unfinished housekeeping and maintenance problems.
Service
9.2
Overall, guests found staff to be obliging, although there were reports of uncaring service.
Location
10
The location was frequently praised, described as perfect and centrally located with easy access to restaurants and activities.
Room Quality
8.7
Rooms generally had quality furnishings and views, though some were described as small.
Amenities
9.2
Amenities like the pool, gym, and spa received positive comments despite occasional maintenance issues.
Value for Money
8.7
While guests appreciated the amenities and location, some felt the value was diminished due to maintenance and service issues.
Food and Beverage
7.7
Several guests noted the lack of breakfast options and bar services.
Overall Experience
8.7
Reviews were mixed with many positive elements, but notable cleanliness and service issues affected the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:34

Property Description

Luxurious Apartments in Sydney CBD
Experience modern luxury at Meriton Suites Kent Street, Sydney, centrally located in the bustling CBD. Enjoy stunning city views from many suites and take advantage of the indoor pool, fitness centre, sauna, and hot tub.

Convenient Amenities
Each air-conditioned suite is equipped with laundry facilities, a seating area with cable TV, and free WiFi. Studios feature a convenient kitchenette, while other suites offer a full kitchen for your comfort.

Prime Location
Situated across from the chic World Square shopping centre and a stone's throw from Town Hall Station, our apartments offer easy access to iconic landmarks like Queen Victoria Building and Darling Harbour. Book your stay now and indulge in the ultimate Sydney experience at Meriton Suites Kent Street.

Important information:

If you do not arrive by 23:00 local time on your arrival date without previously advising the property, your reservation will be canceled and the total cost of the accommodations will be charged.
Please note that cash is not accepted at the property. All payments must be made by credit, debit or EFTPOS card. Unless paying now, payment for entire stay and any incidentals are required upon arrival at the hotel. Card payments: Please note that there is a 1.66% charge when you pay with Visa, Mastercard, American Express, Union Pay or JCB card.
All bedrooms (excluding studio & mini suites) have a king-zipped bed that can be split into 2 single beds. Every three (3) days, your suite will receive an Express Service where we will make the beds with existing linen, replace towels, replace finished amenities, stack the dishwasher and empty the rubbish. For stays longer than 7 nights, your suite will receive a Full Service and be fully cleaned, including all linen changed once every seven (7) days.
A valid ID must match the credit, debit or EFTPOS card upon check in. Please note that this property requires a credit, debit or EFTPOS card pre-authorization upon booking. Please ensure your card has sufficient funds to ensure your reservation is secure. A bond is also required at check-in. The bond will be refunded upon departure.
The bond amounts are as follows: - Studio/Suites with 1 bedroom: Up to AU $100 - Suites with 2 bedrooms: Up to AU $200 - Suites with 3 bedrooms: Up to AU $400 - Penthouses: Up to AU $2000 New Year's Eve: Pre-payment for the night of 31 December will be required. You will receive an email from Meriton (within 2 business days) requesting for the payment, which will be required within 24 hours after receiving the email. Group Bookings: Please note that different policies apply for group bookings from 10 rooms or more.
Additional terms and conditions apply, so please contact the hotel for further information using the contact details found on the booking confirmation.

While care is taken to ensure that the photos and descriptions of our facilities and services are accurate, these are continually being changed, upgraded, and removed from service. If any feature or facility is essential to you in choosing a particular property. In that case, we highly recommend speaking to our Australian-based Reservations Team, who will assist your decision-making process and advise you if that feature or facility will be available during your stay. Descriptions are based on information available at the time of publishing and may vary or change at any time. Maps and location photographs are shown for general information only and highlight places in surrounding areas. Actual suites occupied may vary in decor and inclusions from those shown in the pictures.

PARAGRAPH 1
If you do not arrive by 23:00 local time on your arrival date without previously advising the property, your reservation will be canceled and the total cost of the accommodations will be charged. Please note that cash is not accepted at the property. All payments must be made by credit, debit or EFTPOS card. Unless paying now, payment for entire stay and any incidentals are required upon arrival at the hotel. Card payments: Please note that there is a 1.66% charge when you pay with Visa, Mastercard, American Express, Union Pay or JCB card. All bedrooms (excluding studio & mini suites) have a king-zipped bed that can be split into 2 single beds. Every three (3) days, your suite will receive an Express Service where we will make the beds with existing linen, replace towels, replace finished amenities, stack the dishwasher and empty the rubbish. For stays longer than 7 nights, your suite will receive a Full Service and be fully cleaned, including all linen changed once every seven (7) days. A valid ID must match the credit, debit or EFTPOS card upon check in. Please note that this property requires a credit, debit or EFTPOS card pre-authorization upon booking.

PARAGRAPH 2
Please ensure your card has sufficient funds to ensure your reservation is secure. A bond is also required at check-in. The bond will be refunded upon departure. The bond amounts are as follows: - Studio/Suites with 1 bedroom: Up to AU $100 - Suites with 2 bedrooms: Up to AU $200 - Suites with 3 bedrooms: Up to AU $400 - Penthouses: Up to AU $2000 New Year's Eve: Pre-payment for the night of 31 December will be required. You will receive an email from Meriton (within 2 business days) requesting for the payment, which will be required within 24 hours after receiving the email.

PARAGRAPH 3
Group Bookings: Please note that different policies apply for group bookings from 10 rooms or more. Additional terms and conditions apply, so please contact the hotel for further information using the contact details found on the booking confirmation. While care is taken to ensure that the photos and descriptions of our facilities and services are accurate, these are continually being changed, upgraded, and removed from service. If any feature or facility is essential to you in choosing a particular property. In that case, we highly recommend speaking to our Australian-based Reservations Team, who will assist your decision-making process and advise you if that feature or facility will be available during your stay. Descriptions are based on information available at the time of publishing and may vary or change at any time. Maps and location photographs are shown for general information only and highlight places in surrounding areas. Actual suites occupied may vary in decor and inclusions from those shown in the pictures.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 60 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 7760 reviews
Cleanliness: 8.2
Service: 9.2
Location: 10
Room Quality: 8.7
Amenities: 9.2
Value for Money: 8.7
Food and Beverage: 7.7
Overall Experience: 8.7
T
Tracey couple nz
7
Pros:

Comfy bed

2026-03-15 via Nuitee
D
Daphne couple au
8
Your home away from home in downtown Sydney
Pros:

Clean and comfortable with everything you need, including a washing machine and dryer. Lots of shopping, restaurants and public transport options almost at your door step

Cons:

A bit noisy at night - but that’s nitpicking

2026-03-14 via Nuitee
T
Tiki Beatrice family_with_children nc
8
Pros:

L´emplacement, l´équipement.

Cons:

J´aurais préféré un étage plus élevé pour avoir une vue...

2026-03-14 via Nuitee
A
Alain family_with_children nc
10
2026-03-14 via Nuitee
A
Azra family_with_children au
7
Pros:

Location, view

Cons:

Dirty sofas, blocked vanity

2026-03-13 via Nuitee
J
Jamieson solo_traveller au
8
Good apart from the dirty floor.
Pros:

All fairly standard with good amenities.

Cons:

The room wasn’t particularly clean. The floor specifically had clearly been done in a rush as there were bits and pieces of dirt, hair and dead bugs around the place.
That wasn’t ideal but other than that it was fine.

2026-03-13 via Nuitee
L
Lorena family_with_children au
10
2026-03-13 via Nuitee
B
Barbara family_with_children au
8
Location and cleanliness good, room to relax.
Pros:

Quiet room, plenty of space to relax.
Good eateries nearby.

Cons:

TV was annoying in that it just went off on its own at times and couldn't be restarted at one point. Signal problem perhaps.
Would have liked some instant coffee sachets when just one quick cup needed, not just the coffee machine.

2026-03-13 via Nuitee
N
Naomi couple au
10
Pros:

Awesome location and facilities

2026-03-13 via Nuitee
P
Pawel couple pl
10
Doskonale baza wypadowa do zwiedzania miasta.
Pros:

Czystość, komfort, wyposażenie, bardzo dobra lokalizacja - blisko do stacji komunikacji miejskiej, dworca. Dostęp do basenu, sauny, siłowni.

Cons:

Trudno znaleźć minusy.

2026-03-13 via Nuitee
M
MICHAL family_with_children pl
10
2026-03-13 via Nuitee
C
Clement couple fr
10
2026-03-13 via Nuitee
R
Randy solo_traveller cz
9
2026-03-12 via Nuitee
T
Tho_Ji family_with_children th
5
ราคาไม่สมเหตุสมผล ไม่ยอมบอกว่ามีการชาร์จเพิ่มตอนจอง
Cons:

เตียงที่นอนยวบมากทำให้นอนไม่หลับ

2026-03-12 via Nuitee
T
Theodoros couple gr
10
Θα το επέλεγα ξανά
Pros:

Σε κεντρικότατο σημείο. Απίστευτη θέα από το δωμάτιο και πολύ μεγάλο δωμάτιο με πλυντήριο στον εξοπλισμό, το οποίο είναι πολύ βολικό. Επίσης η σάουνα και το γυμναστήριο ήταν πεντακάθαρα

2026-03-12 via Nuitee
D
David family_with_children au
10
Pros:

Great location and very good room with excellent facilities

Cons:

All good

2026-03-12 via Nuitee
D
Desharna solo_traveller au
10
Great for everyone. In prime location
Pros:

Great location. In the heart of Sydney CBD. 24 hour front desk. Catered to all needs. Great views from balcony. Nice leisure area with indoor heated pool, spa and sauna.

Cons:

N/a

2026-03-11 via Nuitee
B
Belton solo_traveller au
7
Overall good but disappointing about the TV problems and how many times we had to ring reception to get someone up to lo
Pros:

Location
Clean room
Comfortable bed

Cons:

TV and internet not working when we arrived and was not able to be fixed until the next morning

2026-03-11 via Nuitee
J
Joanne couple au
7
Central Location
Pros:

Location and the 1 bed apt was large.

Cons:

When we arrived there were wet towels on the bedroom floor. The air con was leaking and making a loud noise. It was fixed the next day.

2026-03-11 via Nuitee
D
Dixon solo_traveller us
5
Just did.
Pros:

Location

Cons:

Needed lots of maintenance. We won’t stay there again b

2026-03-11 via Nuitee