Children allowed

Facilities

Full-service spa
Arcade/game room
Nightclub
24-hour front desk
Terrace
Karaoke
Designated smoking area
Concierge service
Wheelchair accessible
Elevator
See all facilities

Review Highlights

Cons:
Booking not honored
Turned away on arrival

Categories

Cleanliness
4
The booking was not honored, indicating issues with reservation management.
Service
8
Standard service for a hotel of this rating.
Location
8
Standard quality for this hotel tier.
Room Quality
8
Standard quality for this hotel tier.
Amenities
8
Standard quality for this hotel tier.
Value for Money
8
Standard quality for this hotel tier.
Food and Beverage
8
Standard quality for this hotel tier.
Overall Experience
4
Guest experienced issues with booking, leading to disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:35

Property Description

Luxurious Spa and Entertainment Options
Indulge in massages, body treatments, and facials at the full-service spa. Enjoy the nightclub, outdoor pool, and karaoke for recreational fun.

Diverse Dining and Social Spaces
Dine at 4 restaurants or sip on drinks at the 2 bars/lounges. Kick back at the coffee shop/cafe for a relaxing time.

Convenient Amenities and Location
Benefit from a business center, 24-hour front desk, and more. Located centrally, the hotel is near various attractions in Cebu.

With all these fabulous features, book your stay at Luxury Loft in Cebu City for an unforgettable experience!

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8 AM to 10 PM.
  • Up to 3 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CEB

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals not allowed

  • Smoking

    Smoking permitted

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

7
Based on 51 reviews
Cleanliness: 4
Service: 8
Location: 8
Room Quality: 8
Amenities: 8
Value for Money: 8
Food and Beverage: 8
Overall Experience: 4
J
Josie
2
Total scam - arrived with family was turned away
Pros:

We booked this reservation through hotels.com paid for the room had an itinerary number etc. showed up at the property and they had no record of the booking or communication from the Loft - beware

2025-07-28 • via Nuitee
D
Darren
4
Room good for 1 person who’s weight is very light
Pros:

We originally we had a bigger room but they changed to a very small room like a size of a small rv and there is three of us. The window was open when we arrive there where my son was playing on the bed but lucky we seen it was open while he was playing and the water heater did not work and the chairs were very fragile one was broken when we arrive there so I weight 230 pounds so no place for me to sit coz I never sit in those chairs

2025-03-25 • via Nuitee
D
Dave • partner
2
Pros:

The place was very outdated with lots of appliances not conveniently working. LOTS of COCKROACHES. It was also an old building. The power went out during our stay with no communication from the owner.

2025-03-03 • via Nuitee
E
Emiliza
8
Pros:

Accessible for shopping, dinning.
Walkable.

2025-01-04 • via Nuitee
M
Marife • family
4
Pros:

Property is decent. The water on the 1st floor is slow. Not enough lighting... this property is not host properly. If you have problems or questions, you're on your own. We were charged 2,000 pesos for overnight parking contrary to what's advertised. If communication is your priority then this is not the place for you.

2024-11-11 • via Nuitee
J
Jesse • family
8
Pros:

Convenient location close to the night markets and restaurants. There is a market inside the building to buy basic supplies. Room had plenty of space for a family of 4. Jolibee and McDonalds is next door. Salon and spa and karaoke are on site. Good price for the room size and convenience. Could have use more pillows and sheets.

2024-08-15 • via Nuitee
L
Loren • family
8
Pros:

It was a loft. The air conditioning was hard to do because there was only 1 working remote for the upstairs and downstairs unit. The view was beautiful. The property was not ready for us probably because of our late check in. Me and my family enjoyed it there.

2024-08-13 • via Nuitee
J
jonah • family
10
Pros:

In d heart of d city, accessible to all, good for big family ..person in charge is accommodating - quick to reply. and security officer is very attentive , needs a lil bit upgrade of d loft - some old materials and got wear and tear .. but in general we love the place.. will come back and will recommend to friends and families.. thank u 💕👍

2024-07-25 • via Nuitee
J
JEMALYN
10
Pros:

Very nice and clean

2024-07-16 • via Nuitee
F
Ferymie
10
Convenient location
Pros:

My third booking in this place, and will not be the last. Location is top notch, with restaurants, supermarket and mall nearby, room is clean.

2024-05-14 • via Nuitee
J
John
4
hot times
Pros:

The room was terrible hot n air did not work

After 30 min help came to reset circuit breaker

2023-12-23 • via Nuitee
B
Barry • partner
2
Pros:

The "Luxury Condo" was not luxurious at all. It was filthy, infested with roaches, smelled like a dumpster in the hallway, the wall lamps were dangling, shower door falling off, and it was... terrible. After 3 months I finally got a refund. What a disappointment and problem getting a refund.

2023-06-10 • via Nuitee
J
John Amber
8
Family Rooms City View
Pros:

The Name of the Hotel was difficult to track. Please put landmarks on the description / website next time. It was generally good as the place is clean and spacious and can accommodate more than the limit.

2023-06-09 • via Nuitee
V
Verified traveler • family
4
Pros:

Good place to stay for Sinulog and no other reasons.

2020-01-22 • via Nuitee
R
Riad
6
Good location but very unorganised managment
Pros:

Although I didn't really check in early, 9 pm, the place still was not ready. The front office didn't find any reservation at all, then after a long search he asked for help.. they both still couldn't find it so they called someone and was told to get me to wait until someone comes with the keys.. so 15 minutes later, someone did come with the keys so we could start on the checking procedures... i made it to my place finally, but the bed was not set... they told me to wait a little... 10 minutes later, someone came in with the sheets and the towels..
In the morning i noticed that the condo has no ocean view as the advertisement says, and that the people who got me to the condo, didn't leave me a key to the condo....
The keys arrived later and nothing about getting a condo without the view.. next day i was told the original condo is getting fixed..
The location was great, the bed nit so comfy and the pillows were in a bad shape.

2019-12-21 • via Nuitee
V
Verified traveler • self
2
Pros:

COCKROACHES, I Had To Leave Early Because Of The Cockroach Infestation In The Room. Should Receive Full Refund For This Awful, Horrible Booking.

2019-12-03 • via Nuitee
L
lucky
10
Location
Pros:

Luxury loft is a awesome place to stay. Conveniently located in cebu. Close to everything and short taxi ride to everything else. So many places to get food soon you step out

2019-12-01 • via Nuitee
V
Vanessa Jean
6
Pros:

No towels in the room, no extra plastic for the trash.

2019-11-14 • via Nuitee
E
Eric • family
10
Pros:

Big lots of space very nice worth the money to stay

2019-10-24 • via Nuitee
V
Verified traveler • self
6
Pros:

I enjoyed the large amount of space provided by the lost and it's central location in Cebu City. There was no phone in the loft. The plumbing had some serious issues. Toilets often would not work and would flood the bathrooms. The place smelled very bad like old mold. Air conditioning unit on the 1st level of the loft smelled very bad when you turned it on. And there were roaches.

2019-10-11 • via Nuitee