Lucky Phu Quoc Hotel

Hotels
•
Independent
7.6 (15 reviews)
127D, Tran Hung Dao St., Ward 7, Duong Dong Town, Phu Quoc, An Giang , Phu Quoc , VN
84-297-3857979

listing image 1
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Facilities

Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
Outdoor furniture
ATM/banking
Snorkeling nearby
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Spacious and comfortable rooms
Staff willing to help with room changes
Cons:
Cleanliness issues
Limited food options
Check-in complications

Categories

Cleanliness
4.6
Numerous cleanliness issues reported, including ants in the bed and unclean features.
Service
8.6
Mixed service experiences; some responsiveness, but significant issues at check-in.
Location
9.6
Location not specifically mentioned, but implied to be adequate for a hotel stay.
Room Quality
7.6
Room quality affected by cleanliness issues and broken amenities.
Amenities
5.6
Limited amenities reported, with issues such as a broken safe and a small fridge.
Value for Money
9.6
Value not explicitly mentioned, but reflects an average perception according to overall rating.
Food and Beverage
6.6
Food options reported to be limited with a restrictive menu.
Overall Experience
8.6
Overall experience marred by multiple issues but could be better based on some positive elements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:36

Property Description

Convenient Amenities
Take advantage of recreation opportunities such as bicycles for rent, complimentary wireless internet, and concierge services. Enjoy additional features like a television in the common area and barbecue grills.

Delicious Dining Options
Indulge in a meal at the on-site restaurant, grab snacks at the coffee shop, or opt for room service. Relax and enjoy a drink at the bar/lounge, or savor local cuisine breakfasts daily for a fee.

Comfortable Stay and Nearby Attractions
Make yourself at home in one of the individually decorated guestrooms with modern amenities. Benefit from express check-in, laundry services, and a 24-hour front desk. When you stay at Lucky Phu Quoc Hotel, you are conveniently located near popular attractions, just a short drive from Phu Quoc Night Market and beautiful Phu Quoc Beach.

To experience all this and more, book your stay at Lucky Phu Quoc Hotel!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • A car is required for transportation to and from this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PQC

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Cashless transactions are available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.6
Based on 15 reviews
Cleanliness: 4.6
Service: 8.6
Location: 9.6
Room Quality: 7.6
Amenities: 5.6
Value for Money: 9.6
Food and Beverage: 6.6
Overall Experience: 8.6
E
Elena • family_with_children • ru
10
Pros:

Приветливый персонал.Вода горячая.

Cons:

За свою цену можно найти гораздо лучше отель, но они все были заняты.Мы жили в номере без окна, не очень приятно.Нет шкафа для вещей.Слышимость хорошая.Бассейн не очень.

2026-01-17 • via Nuitee
A
Aleksey • family_with_children • ru
7
Старый, затертый отель в хорошем месте
Pros:

Отель построен давно, поэтому расположен в центре туристической зоны. Все рядом, в том числе и пляж. Хороший WiFi и ежедневная уборка в номерах.

Cons:

Отель старый, затертый и засаленный. Кровать маленькая и жёсткая. В номерах с двумя кроватями окон нет вообще. Под отелем находится бар "Чебурашка" - шум от барабанов, караоке до ночи. Завтрак средний, по выбору. Есть можно, но в целом не вкусно.

2026-01-08 • via Nuitee
Элина • extended_group • ru
7
Все довольно прилично. Персонал идет на встречу , поменяли нам номер без проблем
Pros:

А в общем номера просторные и удобные.

Cons:

. В номере очень маленький холодильник -бар, а точнее витринй стеклянный хололильник куда вообще ничего не помещается.

2025-12-05 • via Nuitee
J
Jemal • solo_traveller • gu
1
Pros:

Checking out ....

Cons:

From the first minute I arrive there , it was a problem . They asked me if I could pay cash instead of card . I said no . They opened the a drawer and pulled out a machine that I had to wait for them to hook up . Went up to my room . A woman's fake eyelash was on my pillow . I took a picture and went to the phone to call them and the phone just rang and rang , no answer . Went down to the front desk to ask why they didn't pick up the phone and they said they don't use that number anymore and do I have whatsapp .I go back upstairs and take the pillows off the bed and under the pillows there are ants in the bed . I'll try to speed this story up , but there was so much that happened in my first 20 minutes in that place . After they gave me new bedding and I found out that breakfast is not a buffet u can have 1 item off of there very small food menu and one drink . I wanted to put my passport in the safe . It was broken . I had to wait a half hour for them to bring another safe and shelf , because the safe was drilled into the shelf as well . When they picked up the shelf to move it , they had trash and old clothes that had been behind their for years . I had to wait for them to clean that up before they could even get started . I'm sure there's more I can't think of right now , but that's my first day there . I don't recommend anyone stay there ... EVER !

2025-08-08 • via Nuitee
V
Vinesh
10
Pros:

Nice stay, very quiet and peaceful. Rooms were clean.

2025-05-20 • via Nuitee
M
Michael • young couple • au
10
Great stay
Pros:

Enjoyed our stay here! Clean and tidy room, good aircon, close to everything but still quiet enough to sleep at night and for a very affordable price

Cons:

No complaints

2025-02-28 • via Nuitee
S
Szuying • young couple • tw
7
The facility is not so well as the image posted
Pros:

Pretty convenient. The traveler can reach the big shops, great pho stands and also high street.

Cons:

The room we stayed do not have the window toward the road or within fresh air

2025-02-02 • via Nuitee
J
Jenna • family with young children • fi
10
Exceptional
Pros:

We really liked this hotel, it was clean and cozy with the warm toned decoration. Air conditioning worked perfectly and no air quality issues in the room. The location was good as well, with lots of good restaurants and services around. However, what truly made our stay so great was the lovely staff and family who owns the hotel! They were always helpful and really went above and beyond to help us recover a phone my mom accidentally left behind in a taxi. Definitely recommend staying here!

2025-01-27 • via Nuitee
V
Verified traveler
2
A huge lack of care
Pros:

We were in room 508 - street-facing. I’ve never had a room in my life with so many problems, but it was late and we were tired. Problems: 1) Aircon worked but mechanical was broken and filter was dirty so dust in air. 2) Shower system wouldn’t lock so it just hammered until I stuck a toothbrush to hold in place. 3) TV didn’t work. 4) Some mechanical system below us would go on about every 40 minutes and it was loud. 5) Most electrical sockets would not take a phone plug with pushing really hard - I thought my plug would snap off.

2024-12-28 • via Nuitee
M
Maurane • family with young children • fr
9
Superb
Pros:

Same as the pictures, room clean and good room service, staff helpful !

Cons:

English was not very perfect but we used a translator and it was all good 😊

2024-04-04 • via Nuitee
M
Michael • solo traveller • gb
8
Good experience. The town was quite run down but nice clean beach. Free bus from airport was a nice shock.
Pros:

Good location close to restaurants. Lift to all floors.

Cons:

Said breakfast was available but I think due to few people staying it was cancelled. No places close doing western breakfast.

2024-01-28 • via Nuitee
N
Nazatul • group • my
10
A memorable and recommended to others
Pros:

Clean, strategic location

Cons:

The staff struggle to converse in English, but they are very accomodative

2023-10-22 • via Nuitee
D
Doshin
8
Pros:

방상태 깨끗하고 좋았다.
단 샤워기가 고장인데 이것만 고쳐주면 가격대비 최고다.

2021-03-04 • via Nuitee
A
Andrea
10
Pros:

Nice

2019-10-30 • via Nuitee
D
Doug
8
Quiet but still close to all that you need!
Pros:

Despite some confusion over the pre paid room I enjoyed staying in this smaller property with personable staff . It's located on the main tourist strip but about 1km away from the town noise etc -easy walking distance. Not hard to access a beautiful beach across the road.

2017-09-11 • via Nuitee