Lucky Phu Quoc Hotel

Hotels
127D, Group 7, Tran Hung Dao , Phu Quoc , vn

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Spacious and comfortable rooms
Staff willing to help with room changes
Cons:
Cleanliness issues
Limited food options
Check-in complications

Categories

Cleanliness
4.6
Numerous cleanliness issues reported, including ants in the bed and unclean features.
Service
8.6
Mixed service experiences; some responsiveness, but significant issues at check-in.
Location
9.6
Location not specifically mentioned, but implied to be adequate for a hotel stay.
Room Quality
7.6
Room quality affected by cleanliness issues and broken amenities.
Amenities
5.6
Limited amenities reported, with issues such as a broken safe and a small fridge.
Value for Money
9.6
Value not explicitly mentioned, but reflects an average perception according to overall rating.
Food and Beverage
6.6
Food options reported to be limited with a restrictive menu.
Overall Experience
8.6
Overall experience marred by multiple issues but could be better based on some positive elements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:36

Property Description

Convenient Location: Located just 900 meters from Coi Nguon Museum, our hotel offers easy access to popular attractions.

Comfortable Rooms: Enjoy modern amenities such as air conditioning, flat-screen TV, and minibar in each room, with many offering scenic views.

Relaxation & Dining: Indulge in massage services, dine at the on-site restaurant, and take advantage of services like luggage storage and tour assistance.

Book your stay at Lucky Phu Quoc Hotel now for a memorable experience and complimentary airport pickup service for guests staying two nights or more!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PQC

Location

Guest Reviews

Cleanliness: 4.6
Service: 8.6
Location: 9.6
Room Quality: 7.6
Amenities: 5.6
Value for Money: 9.6
Food and Beverage: 6.6
Overall Experience: 8.6
M
Milan family_with_children sk
5
2026-02-25 via Nuitee
E
Elena family_with_children ru
10
Pros:

Приветливый персонал.Вода горячая.

Cons:

За свою цену можно найти гораздо лучше отель, но они все были заняты.Мы жили в номере без окна, не очень приятно.Нет шкафа для вещей.Слышимость хорошая.Бассейн не очень.

2026-01-17 via Nuitee
A
Aleksey family_with_children ru
7
Старый, затертый отель в хорошем месте
Pros:

Отель построен давно, поэтому расположен в центре туристической зоны. Все рядом, в том числе и пляж. Хороший WiFi и ежедневная уборка в номерах.

Cons:

Отель старый, затертый и засаленный. Кровать маленькая и жёсткая. В номерах с двумя кроватями окон нет вообще. Под отелем находится бар "Чебурашка" - шум от барабанов, караоке до ночи. Завтрак средний, по выбору. Есть можно, но в целом не вкусно.

2026-01-08 via Nuitee
Элина extended_group ru
7
Все довольно прилично. Персонал идет на встречу , поменяли нам номер без проблем
Pros:

А в общем номера просторные и удобные.

Cons:

. В номере очень маленький холодильник -бар, а точнее витринй стеклянный хололильник куда вообще ничего не помещается.

2025-12-05 via Nuitee
J
Jemal solo_traveller gu
1
Pros:

Checking out ....

Cons:

From the first minute I arrive there , it was a problem . They asked me if I could pay cash instead of card . I said no . They opened the a drawer and pulled out a machine that I had to wait for them to hook up . Went up to my room . A woman's fake eyelash was on my pillow . I took a picture and went to the phone to call them and the phone just rang and rang , no answer . Went down to the front desk to ask why they didn't pick up the phone and they said they don't use that number anymore and do I have whatsapp .I go back upstairs and take the pillows off the bed and under the pillows there are ants in the bed . I'll try to speed this story up , but there was so much that happened in my first 20 minutes in that place . After they gave me new bedding and I found out that breakfast is not a buffet u can have 1 item off of there very small food menu and one drink . I wanted to put my passport in the safe . It was broken . I had to wait a half hour for them to bring another safe and shelf , because the safe was drilled into the shelf as well . When they picked up the shelf to move it , they had trash and old clothes that had been behind their for years . I had to wait for them to clean that up before they could even get started . I'm sure there's more I can't think of right now , but that's my first day there . I don't recommend anyone stay there ... EVER !

2025-08-08 via Nuitee
V
Vinesh
10
Pros:

Nice stay, very quiet and peaceful. Rooms were clean.

2025-05-20 via Nuitee
M
Michael young couple au
10
Great stay
Pros:

Enjoyed our stay here! Clean and tidy room, good aircon, close to everything but still quiet enough to sleep at night and for a very affordable price

Cons:

No complaints

2025-02-28 via Nuitee
S
Szuying young couple tw
7
The facility is not so well as the image posted
Pros:

Pretty convenient. The traveler can reach the big shops, great pho stands and also high street.

Cons:

The room we stayed do not have the window toward the road or within fresh air

2025-02-02 via Nuitee
J
Jenna family with young children fi
10
Exceptional
Pros:

We really liked this hotel, it was clean and cozy with the warm toned decoration. Air conditioning worked perfectly and no air quality issues in the room. The location was good as well, with lots of good restaurants and services around. However, what truly made our stay so great was the lovely staff and family who owns the hotel! They were always helpful and really went above and beyond to help us recover a phone my mom accidentally left behind in a taxi. Definitely recommend staying here!

2025-01-27 via Nuitee
V
Verified traveler
2
A huge lack of care
Pros:

We were in room 508 - street-facing. I’ve never had a room in my life with so many problems, but it was late and we were tired. Problems: 1) Aircon worked but mechanical was broken and filter was dirty so dust in air. 2) Shower system wouldn’t lock so it just hammered until I stuck a toothbrush to hold in place. 3) TV didn’t work. 4) Some mechanical system below us would go on about every 40 minutes and it was loud. 5) Most electrical sockets would not take a phone plug with pushing really hard - I thought my plug would snap off.

2024-12-28 via Nuitee
M
Maurane family with young children fr
9
Superb
Pros:

Same as the pictures, room clean and good room service, staff helpful !

Cons:

English was not very perfect but we used a translator and it was all good 😊

2024-04-04 via Nuitee
M
Michael solo traveller gb
8
Good experience. The town was quite run down but nice clean beach. Free bus from airport was a nice shock.
Pros:

Good location close to restaurants. Lift to all floors.

Cons:

Said breakfast was available but I think due to few people staying it was cancelled. No places close doing western breakfast.

2024-01-28 via Nuitee
N
Nazatul group my
10
A memorable and recommended to others
Pros:

Clean, strategic location

Cons:

The staff struggle to converse in English, but they are very accomodative

2023-10-22 via Nuitee
D
Doshin
8
Pros:

방상태 깨끗하고 좋았다.
단 샤워기가 고장인데 이것만 고쳐주면 가격대비 최고다.

2021-03-04 via Nuitee
A
Andrea
10
Pros:

Nice

2019-10-30 via Nuitee
D
Doug
8
Quiet but still close to all that you need!
Pros:

Despite some confusion over the pre paid room I enjoyed staying in this smaller property with personable staff . It's located on the main tourist strip but about 1km away from the town noise etc -easy walking distance. Not hard to access a beautiful beach across the road.

2017-09-11 via Nuitee