Tonaoi Grand Hotel

Hotels
8.3 (386 reviews)
Soi 24 Klongtoei, Petkaserm Road, Hat Yai North , Hat Yai , th

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Lovely pool
Comfortable beds
Quiet location near city centre
Short walk to coffee shops/restaurants/convenience stores
Outstanding value
Decent-sized, cool and quiet rooms
Good function room facilities
Cons:
Power cut during stay (required waking early)
No iron or ironing board in the room

Categories

Cleanliness
8.7
Rooms described as cool, clean, quiet and comfortable in the reviews.
Service
8.3
Standard quality for this hotel tier.
Location
8.7
Quiet area not far from the city centre; coffee shops, restaurants and convenience stores a short walk away.
Room Quality
8.8
Comfortable beds, decent-sized room; described as cool, quiet and comfortable.
Amenities
8.6
Pool described as lovely and function room facilities praised; minor negative (no iron/ironing board) noted.
Value for Money
8.7
Explicitly described as 'Outstanding value' in a review.
Food and Beverage
8.3
Standard quality for this hotel tier.
Overall Experience
6.3
Generally positive comments (marvelous, loved the pool) but stay was disrupted by a power cut that required waking early.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 14:07

Property Description

Modern Accommodation with Mountain Views

Convenient Amenities
Enjoy free WiFi, on-site restaurant, and air-conditioned rooms with flat-screen TVs, private bathrooms, slippers, and free toiletries. The 24-hour front desk ensures your needs are met promptly.

Prime Location
Explore CentralFestival Hatyai Department Store, Hat Yai Plaza Trade Centre, and Kim Yong Shopping Centre nearby. With Hat Yai International Airport just 15 km away, travel convenience is guaranteed.

Cultural Dining Experience
Indulge in delicious meals at Chan Aoi Restaurant accompanied by traditional folk music for a memorable dining experience.

Book Tonaoi Grand Hotel now for a delightful stay in Hat Yai!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 386 reviews
Cleanliness: 8.7
Service: 8.3
Location: 8.7
Room Quality: 8.8
Amenities: 8.6
Value for Money: 8.7
Food and Beverage: 8.3
Overall Experience: 6.3
พณวรรณ • solo_traveller • th
10
จะเลือกมาพักที่นี่อีกในครั้งต่อไป ทำให้การพักผ่อนที่ได้พักผ่อนจริงๆ
Pros:

เตียงนอนนอนสบายมาก นุ่มแบบพอดี นอนหลับสบาย ความกว้างของห้องพักก็กว้างขวาง มีตู้เสื้อผ้า และชั้นวางรองเท้าที่แยกเป็นสัดส่วน พนักงานให้บริการดีมากๆ

2026-08-23 • via Nuitee
V
VALENTINA MERCEDES • solo_traveller • it
8
Una giornata ad Hat yai
Pros:

La posizione, la camera ampia e pulita, lo staff molto disponibile. Piscina molto bella adatta anche ai più piccoli.

Cons:

Nulla

2026-08-17 • via Nuitee
A
Abdul • couple • my
7
Cons:

The toilet was quite small,the shower is very cramp inside

2026-08-13 • via Nuitee
F
Fathihah • couple • my
3
2026-08-13 • via Nuitee
S
Simon • solo_traveller • au
6
Pros:

Friendly staff good aircon and toileteries

Cons:

Generally the facilities are tired and need updating from ripped lino in the lift to old plumbing in the bathroom.and no hot water tap for the wash handbasin.. No mixer on the shower.
Bar as advertised was non existent and restaurant and room service, we were told stopped at 3pm !
Hotel seemed to be geared up for events rather than staying guests.

2026-08-13 • via Nuitee
K
Kodchanon • couple • th
9
Cons:

วันที่ไปต้องรีบตื่นเพราะถูกตัดไฟ

2026-08-03 • via Nuitee
A
Anis Sabrina • family_with_children • my
8
2026-06-06 • via Nuitee
T
Tian peng • family_with_children • my
6
2026-06-03 • via Nuitee
S
Shirly98 • solo_traveller • my
9
2026-05-14 • via Nuitee
M
mohd • family_with_children • my
9
2026-04-29 • via Nuitee
O
oliver • solo_traveller • ua
8
2026-04-23 • via Nuitee
S
Ström • couple • se
8
2026-04-17 • via Nuitee
K
Krister Ström • couple • se
8
2026-04-14 • via Nuitee
L
Leanne • couple • au
8
Marvelous. Loved the pool. Comfortable beds
Pros:

Hotel was great. Pool was lovely. Quiet area not far from city centre, coffee shops, restaurants and conveniences stores a short walk away.

2026-04-03 • via Nuitee
R
Rohan • family_with_children • au
9
Pros:

Outstanding value. Decent sized room that was cool, clean, quiet and comfortable. Amazing function room facilities.

Cons:

No iron or ironing board in the room.

2026-03-17 • via Nuitee
M
May • family_with_children • my
8
2026-03-15 • via Nuitee
N
Noor Hasliza • family_with_children • my
10
2025-12-27 • via Nuitee
R
Renee Azuani • family_with_children • my
9
The hotel quite nice but the location is not strategic
Pros:

Room was very spacious with complete amenities

Cons:

I booked 4 rooms altogether but 1 of the room had a very strong smell of massage oil which really bother me thru the night. The aircond in my room doesn't works as well. The management agreed to change us to another room the next day. The lady staff at the reception scolded me when she ask me where did I put my luggage when I told her that I put it in room xxx without investigating. I booked 4 rooms & it is my right to used any of the room as my luggage storage as my other family members is there. The room came with breakfast but it doesn't cater for Muslim. The rate should not include with breakfast if the hotel really cannot cater for it. It's like a scam as we need to pay for something that we couldn't enjoy. Location is not strategic as it's too difficult to get the grab. We got scam by the reception who help us to call for a tuktuk to the nearby eatery for 250baht but later we found out that the fare is 2x than the normal rate.

2025-10-24 • via Nuitee
Y
Yvonne • solo_traveller • au
8
Enjoyable
2025-09-03 • via Nuitee
N
Nur Lyana • family_with_children • my
8
Overall is okay
Pros:

The location is the best

Cons:

The information counter a bit slow while im checking out

2025-08-18 • via Nuitee