Sleep Inn & Suites Columbia I-65

Hotels
•
Sleep Inn
5.8 (307 reviews)
1605 Harley Davidson Blvd , Columbia , US
+1 270-250-7146

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
Lift / Elevator
Laundry
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Comfortable bed and pillows (mentioned)
Some rooms reported reasonably clean
Staff accommodating and pleasant when present
Convenient location: close to interstate and event venues
Reasonably priced; some guests would stay again
Cons:
Serious cleanliness issues: urine smell/stains, black hairs, damp rooms
Room defects: broken toilet, nonworking lights, fridge failures, bugs/ants
Understaffed: limited/no staff at times, slow check-out/service
Breakfast consistently poor, cold, or unavailable
Amenities unavailable: pool closed, unreliable Wi‑Fi, no in-room phone

Categories

Cleanliness
2.5
Multiple reviews report strong cleanliness issues: urine smell and stains on mattress, sticky stains on floors, black hairs in bed, damp bed/floor, overall dirty/muggy rooms.
Service
9.5
Mixed but often positive when staff were present: several guests called staff/management accommodating and pleasant. However, chronic understaffing and slow/absent service were also reported; rating reflects helpful staff when available.
Location
9.5
Consistently cited as convenient: easy access to the interstate and close to event venues.
Room Quality
3
Room condition problems frequently mentioned: damp rooms, mattress stains/urine, smells, non-working lights, broken toilet, malfunctioning mini-fridge, ants/bugs and other defects.
Amenities
3
Amenities under-delivered: pool frequently unavailable/closed, no in-room phones to request service, unreliable Wi‑Fi, broken mini-fridge and bathroom fixtures; breakfast often missing or inadequate.
Value for Money
8.5
Several guests noted the hotel was reasonably priced and one guest explicitly said they would stay again; given the low rates this elevates perceived value despite service/quality issues.
Food and Beverage
2
Breakfast repeatedly criticized as poor: cold, watery, insufficient or gone early, items described as watery or flat; multiple guests called breakfast the worst they had.
Overall Experience
8.4
Mixed experiences: some guests had hassle-free, pleasant stays and found staff accommodating, while many others experienced severe issues (cleanliness, amenities, breakfast). Rating reflects the inconsistent but sometimes acceptable stays, particularly for budget-conscious travelers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:43

Property Description

Convenient Location
Situated near popular attractions like James K Polk House and Elm Springs, Sleep Inn & Suites Columbia offers a prime location for travelers.

Modern Amenities
Enjoy top-notch facilities including an indoor pool, fitness center, and a business center, ensuring a comfortable and productive stay.

Comfortable Rooms
Relax in well-equipped rooms featuring air conditioning and flat-screen TVs, providing a cozy retreat after a day of exploration.

Book your stay at Sleep Inn & Suites Columbia for a memorable and relaxing experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

5.8
Based on 307 reviews
Cleanliness: 2.5
Service: 9.5
Location: 9.5
Room Quality: 3
Amenities: 3
Value for Money: 8.5
Food and Beverage: 2
Overall Experience: 8.4
K
Kayla • family_with_children • us
10
2026-10-18 • via Nuitee
W
Webb • solo_traveller • us
10
2026-09-07 • via Nuitee
S
Susan • couple • us
8
2026-09-07 • via Nuitee
M
Mary • couple • us
1
2026-08-25 • via Nuitee
L
lindasX3148EF • Family
4
Meh.
Pros:

Reasonably clean room, comfortable bed and pillows, Sticky stains on floor. Breakfast was the worst I've ever had. The hot food was cold and watery. Watery biscuits and gravy? Yes. Watery egg-frisbees? Yes. Biscuits like shingles. Flat discs of something that could have been pancakes or sausage, I couldn't tell. Had to hunt someone down to check us out.

2026-07-24 • via Tripadvisor
J
jcschmidt59 • NONE • Cincinnati, Ohio
10
Hassle free
Pros:

Booked three nights for 2 concerts in the area. Easy access to the interstate. The staff and management were accommodating and pleasant. The
rooms were clean. Reasonably priced Would stay there again.

2026-07-24 • via Tripadvisor
J
JamieLHeflin • NONE • Alton, Illinois
4
Stay elsewhere
Pros:

We only seen 3 employees during our stay. It’s foreign owned. Our room smelled like urine & there was a giant urine stain on the mattress we seen after we slept there. Room was damp. Employees were nice.

2026-07-15 • via Tripadvisor
H
Hunt • couple • us
6
Had a great stay other than that couldn’t use pool but the room was clean bed was soft and I will stay again
Pros:

Loved how clean room was

Cons:

No phone in rooms two call for towels etc no breakfast the next morning after my stay staff was kind when we finally got someone two the counter I payed extra for breakfast but their wasn’t any thing out

2026-07-14 • via Nuitee
W
Wayne • family_with_children • us
1
Cons:

The toilet was broken, the lights in the bathroom did not work and the lights in the room did not work. we also found black hairs in the bed. When we went for breakfast, there was very little or no food.

2026-06-19 • via Nuitee
V
Valerie • solo_traveller • us
1
Not good.
Pros:

Not much. No hot water and could not get my bedding changed at all. No dtaff and people were quitting.

Cons:

No hot water and could not get my bedding changed at all. No staffing and people were quitting.

2026-06-16 • via Nuitee
S
Skomal • family_with_children • us
4
Won't be back, there is a lot of local competition readily available. I should have read the review
Pros:

Not much. I was pretty basic. The room seemed clean. The overall facility was stressed.

Cons:

The Inn was obviously understaffed. One desk guy trying to do it all, always away from the desk helping customers.
Trash cans were overflowing. The food was very basic (expected) but cold. Hot food is the minimum. Coffee empty.

2026-06-15 • via Nuitee
S
Shawn • couple • us
1
2026-06-07 • via Nuitee
G
Greg • solo_traveller • us
4
Find another hotel!
Pros:

That it was close to our event

Cons:

Bathroom was not clean, water pressure was horrible, bathroom light didn't work and Mini fridge didn't work as well.

Breakfast was a joke. Everything was gone, cold or not there and it was before 8 am when we came down to eat. Breakfast was supposed to be over at 9 or 10 am each day we were there.

We had been to this same hotel two years ago and had a wonderful time there not sure what happened in the last two years.

2026-06-07 • via Nuitee
S
Sexton • couple • us
1
Hotel from hell.
Pros:

Not a single thing.

Cons:

When we arrived, our bed and floor was damp and the wifi wasn’t working. The rooms had a terrible smell and overall a very dirty feeling. Muggy. I was at the front desk asking for a refund within 30 mins of checking in. The pool was also not available for use. He wouldn’t refund me despite the conditions but moved us to a different room. Still, no wifi, pool, and now we were in a room with a non working fridge. This resulted in our food being overtaken by ants. There was bugs. It’s been days and still no sign of a refund. DONT STAY HERE!!!!!

2026-06-01 • via Nuitee
V
Vulcanrider14 • solo_traveller • us
1
Don't waste your time or money here.
Pros:

The only thing we liked about this place was the fact that it was right next door to our family.

Cons:

Mold in the shower, clogged bathroom sink, blown light bulbs in the bathroom. Complained to the front desk about these things but nothing was done to address the issues. I do believe the guy working the front desk must have been the owner because he is the only one we seen for the three day we stayed. Only seen one other guy doing the cleaning of the rooms so I honestly believe this place is run by just those two guys. Had to ask for towels they were not replaced daily. Breakfast, well if that's what you want to call it, went down at 8am on the first morning and there was barely any food of any kind. Not that breakfast is a big deal in a hotel because most places aren't that great but this was the worst we have ever seen. One thing is for certain, we will never stay here again.

2026-05-30 • via Nuitee
O
Oscar • couple • us
2
It’s not healthy this place
Pros:

Nothing they doesn’t have hot water

Cons:

Shitty breakfast, no hot water, poor staff

2026-05-25 • via Nuitee
V
Valerie • solo_traveller • us
2
Not comfortable, couldnt sleep, no hot water and no changing of linens.
Pros:

The properties hot water heater went out. I took a cold shower everyday. The facility wouldnt even give me a discount and or anything..

Cons:

No hot water and was asked for my bedding to be changed and it wasnt.

2026-05-18 • via Nuitee
S
sommer • couple • us
1
I had to cancel due to not having hot water
Pros:

We had to cancel because they did not have hot water

Cons:

They did not have hot water

2026-05-18 • via Nuitee
W
Walter • couple • us
1
Horrible, so we didn’t stay.
Pros:

Nothing

Cons:

Rude staff…woman at desk made me feel as if I was interrupting her day. Told me there would be limited hot water…there was none. Room smelled very musty. A/C fan rattled loudly. Mold all around the shower stall. TV remote didn’t work and no solution was offered. We left immediately but were denied a refund. (Booking.com gave us a whole $11). Wouldn’t go back on a bet!

2026-05-15 • via Nuitee
A
Amy • family_with_children • us
1
This hotel shouldn’t even be allowed on booking
Pros:

Nothing

Cons:

Never even stayed. Was told when tried to check in no hot water and had been out for 2 days and not eta to fix. Should have been called or text prior because drove 40 min. Clerk started yelling and screaming(we have it all on video) for no reason. Booking.com tried to call multiple times to verify why I didn’t check in so I wouldn’t be charged and clerk refused to answer phone. All this is on video. She acted as though she was on something. Multiple customers we spoke to said they had same issues but everything was booked up so they had no other choices.

2026-05-14 • via Nuitee