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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Massage services
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Packed lunches
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Table tennis
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Public Bath
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Visual aids: Braille
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Mobile app for room service
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Broadcast Live sport events
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Beach umbrellas
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Garage
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Swimming nearby
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Water sports equipment
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation with Top-Notch Amenities
Modern Facilities for a Relaxing Stay
Best Western Plus Santa Cecilia Pachuca boasts a fitness centre, a garden, and a shared lounge for guests to unwind. The hotel also offers a terrace, a restaurant, and a bar, ensuring a comfortable and enjoyable stay.
Convenient Services and Entertainment Options
With a 24-hour front desk, airport transfers, room service, and free WiFi, guests can expect exceptional service throughout their stay. Additionally, the hotel provides a business centre, table tennis facilities, and vending machines for snacks and drinks, catering to all your needs.
Experience the perfect blend of comfort and convenience at Best Western Plus Santa Cecilia Pachuca. Book your stay now!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property might host on-site functions, so noise may be audible in some rooms.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
La habitación
Que al hacer el check out lo tratan a uno como si se fuera a robar algo, no dejan retirarse hasta que no revisen la habitación, ya es la segunda ves que me hacen eso.
Muy limpio, bien ubicado
Tenía que salir del hotel a las 5:00 am y me iba a preparar un cafécito y la cafetera no funciono. Es el único detalle, pero todo lo demás muy recomendable.
Muy bonitas instalaciones
La temperatura del jacuzzi estaba baja
Solo la habitación
Desde la recepción, la actitud de la recepcion muy cortante como si les estuvieras pidiendo regalado algo, solo entregaron la llave y nunca indicaron por dónde se accede a las habitaciones muy indiferentes hasta cortantes.
Muy Limpio y Precio muy accesibles, buena ubicación y el personal muy amables todos
El Restaurante cerraba a las 10.30 pm y room service tb hasta las 10.30 pm
Muy limpio bonito y el personal super amable
La atención y la ubicación
¡Que solo fue un día!, de esta pregunta no hay comentarios
El trato y la comida
Modern hotel with stylish rooms and confortable beds, good shower as well, great breakfast selection, parking available in the basement, located at the edge of the city center
Everything
Nothing was bad.
muy bien
El inodoro de la habitacion no baja bien
UTILICE EL ROOM SERVICE PARA CENAR
ESTUVO MUY RICO
Made a simple mistake booking two nights instead of one. Tried to correct at check in but hotel refused. Very poor customer experience. Front desk staff tried to help but hotel management refused. Should have been an easy fix. Wound up having to pay for two nights when I only stayed one night
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