Spanish Trails Inn - Laredo Hotel

Hotels
SureStay Hotel by Best Western
8.4 (557 reviews)
4820 San Bernardo Ave , Laredo , us

Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Pets allowed
Express check-in/check-out
Fax/photocopying
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Good location
Affordable pricing
Helpful staff
Cons:
Cleanliness issues
Breakfast quality
Noise in some rooms

Categories

Cleanliness
7.65
Multiple mentions of cleanliness issues such as hairs in the tub, a cockroach in the room, and dirty breakfast areas.
Service
9.15
Consistently praised for good service and prompt handling of issues.
Location
9.65
Repeatedly highlighted as a strong positive aspect with good access to shopping.
Room Quality
8.15
General comfort reported, but issues like broken bathtubs and noise from bathrooms noted.
Amenities
7.65
Limited amenities reported, especially regarding breakfast quality and variety.
Value for Money
9.15
Good value highlighted for the price paid, especially considering location.
Food and Beverage
7.15
Breakfast quality criticized with several mentions of missing items and lack of variety.
Overall Experience
8.65
Generally positive experiences reported, though with noted room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:22

Property Description

Modern Comfort and Convenience

SureStay Hotel Laredo by Best Western offers a blend of modern comfort and convenience for your stay in Laredo. Each room is well-equipped with a desk, flat-screen TV, and free WiFi, ensuring you stay connected and productive. The 24-hour front desk and free shuttle service add to the ease of your trip, while the city views provide a scenic backdrop to your visit.

Relaxing Stay

The hotel provides guests with a relaxing stay, featuring amenities such as air conditioning, comfortable bed linen, and towels in every room. Start your day right with a continental breakfast, setting a positive tone for your exploration of Laredo. Whether you're here for business or leisure, SureStay Hotel Laredo by Best Western caters to your needs.

Convenient Location

Conveniently situated near Laredo International Airport, just 4 km away, the hotel ensures a hassle-free journey to and from your accommodation. Book your stay now at SureStay Hotel Laredo by Best Western for a memorable experience in Laredo.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LRD

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 557 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.65
Room Quality: 8.15
Amenities: 7.65
Value for Money: 9.15
Food and Beverage: 7.15
Overall Experience: 8.65
R
Rosa Isela couple us
9
2026-05-09 via Nuitee
Y
Yongjun couple us
6
重复收费影响了我所有的心情
Pros:

舒适度

Cons:

收费,我已经在网络上付了费,到了酒店还有人叫我交钱,导致重复收费,到现在为止,应该还没有处理好。

2026-05-08 via Nuitee
F
Flores Narro solo_traveller mx
9
Pros:

Hotel cómodo y a buen precio

Cons:

Que no he podido disfrutar la alberca

2026-05-08 via Nuitee
G
Guy solo_traveller us
10
Pros:

Everything

2026-05-07 via Nuitee
A
Alonso family_with_children mx
9
Pros:

Ubicación, atención, camas comodas, todo siempre llego ahí me atienden muy bien

Cons:

Todo excelente

2026-05-07 via Nuitee
P
Pavel solo_traveller mx
9
Cons:

La televisión no funcionó

2026-05-06 via Nuitee
B
Blanco family_with_children us
9
Pros:

Location was good.

Cons:

They didnt stock enough toilet tissue there was only one new roll and the one on the spinner was empty. 4 people and one roll of toilet tissue was not enough and the bath towels as well.

2026-05-05 via Nuitee
E
Edgar solo_traveller us
5
Na
Pros:

Na

Cons:

Na

2026-05-05 via Nuitee
M
Mauricio solo_traveller mx
8
2026-05-05 via Nuitee
G
guy Delbrouck solo_traveller us
9
2026-05-04 via Nuitee
E
Eduxitho solo_traveller mx
9
Pros:

La verdad la cama estaba muy cómoda dormí muy bien no me quería levantar

2026-05-04 via Nuitee
M
Mendez Garza extended_group mx
10
Estancia placentera
Pros:

Muy recomendable hotel, en una ubicación ideal para hacer compras en Ross, Didis, Walmart, Academy, etc.
Al hacer el análisis costó con el servicio y calidad del hotel le doy un 10

2026-05-03 via Nuitee
B
Borja family_with_children es
8
2026-05-03 via Nuitee
M
MANUEL family_with_children mx
8
Good price for one night or small family (2 people)
Pros:

Excellent location close to everything.

Cons:

close to 35hwy some noise on night, trailers and trash containers truck

2026-05-02 via Nuitee
K
karina family_with_children mx
9
Amazing choice
Pros:

I always stay at this hotel because its the best location.

Cons:

the mini fridge wasn’t working but I didn’t need to use it anyways.

2026-05-02 via Nuitee
D
Debbie solo_traveller us
6
Pros:

Staff was friendly & helpful.

Cons:

Checked in. Drove all around the building & walk upstairs to room with our luggage & see the bed messed up & towels on bed & on floor in restroom. Definitely not cleaned Had to go back down stairs take back our stuff to our vehicle then go to the office to get another room. Then had to drive over to the opposite side of the building where we were at the beginning & as we walk into the room we see 2 beds which we paid/ for a king bed. It was 1am in the morning we were too tired to go ask for another room..
Alot of channels on the tv didnt have sound & 1 of the beds squeaked so moved to other bed.

2026-05-01 via Nuitee
F
Francois family_with_children ca
10
Pros:

Tout

Cons:

Rien

2026-04-30 via Nuitee
M
Mayra family_with_children mx
10
Excelente
Pros:

La ubicación el desayuno

2026-04-30 via Nuitee
C
Celeste solo_traveller mx
1
Cons:

El personal es gente muy grosera ni el saludo te contestan. No nos dieron la clave de Internet y molestos dijeron que estaba en la llave, les dije que no la escribieron y de mala gana nos dijeron cual era. Las fotos se ven muy bien pero la realidad es otra y hay demasiado ruido del aire acondicionado

2026-04-29 via Nuitee
A
Antonieta Durán Fdz. solo_traveller mx
8
Pros:

El trato del personal, lumpieza y La ubicación

Cons:

Que me tocó en el segundo piso

2026-04-28 via Nuitee