Spanish Trails Inn - Laredo Hotel

Hotels
8.4 (722 reviews)
4820 San Bernardo Ave , Laredo , US
+1 956-568-9990

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Pets allowed
Laundry
See all facilities

Review Highlights

Pros:
Good location
Affordable pricing
Helpful staff
Cons:
Cleanliness issues
Breakfast quality
Noise in some rooms

Categories

Cleanliness
7.65
Multiple mentions of cleanliness issues such as hairs in the tub, a cockroach in the room, and dirty breakfast areas.
Service
9.15
Consistently praised for good service and prompt handling of issues.
Location
9.65
Repeatedly highlighted as a strong positive aspect with good access to shopping.
Room Quality
8.15
General comfort reported, but issues like broken bathtubs and noise from bathrooms noted.
Amenities
7.65
Limited amenities reported, especially regarding breakfast quality and variety.
Value for Money
9.15
Good value highlighted for the price paid, especially considering location.
Food and Beverage
7.15
Breakfast quality criticized with several mentions of missing items and lack of variety.
Overall Experience
8.65
Generally positive experiences reported, though with noted room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:22

Property Description

Modern Comfort and Convenience

SureStay Hotel Laredo by Best Western offers a blend of modern comfort and convenience for your stay in Laredo. Each room is well-equipped with a desk, flat-screen TV, and free WiFi, ensuring you stay connected and productive. The 24-hour front desk and free shuttle service add to the ease of your trip, while the city views provide a scenic backdrop to your visit.

Relaxing Stay

The hotel provides guests with a relaxing stay, featuring amenities such as air conditioning, comfortable bed linen, and towels in every room. Start your day right with a continental breakfast, setting a positive tone for your exploration of Laredo. Whether you're here for business or leisure, SureStay Hotel Laredo by Best Western caters to your needs.

Convenient Location

Conveniently situated near Laredo International Airport, just 4 km away, the hotel ensures a hassle-free journey to and from your accommodation. Book your stay now at SureStay Hotel Laredo by Best Western for a memorable experience in Laredo.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LRD

Location

Guest Reviews

8.4
Based on 722 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.65
Room Quality: 8.15
Amenities: 7.65
Value for Money: 9.15
Food and Beverage: 7.15
Overall Experience: 8.65
M
Monica Angélica • family_with_children • mx
10
2026-11-07 • via Nuitee
G
Gonzalo Arturo • family_with_children • mx
4
Cons:

Me parece que están ofreciendo hoteles de baja calidad, suban las expectativas

2026-11-06 • via Nuitee
L
Luis Rafael • family_with_children • mx
10
Excelente valor por el costo
Pros:

Ubicación muy buena a la mano tienda de conveniencia, gasolinera y lugares de comida

2026-11-05 • via Nuitee
M
Martinez Muñoz • couple • mx
4
No regresaría ahi nuevamente
Pros:

La ubicación

Cons:

El personal no fue amable, desde recepción y personal que estaba en ese momento en comedor

2026-11-05 • via Nuitee
J
Jessica • extended_group • mx
8
2026-11-05 • via Nuitee
A
ana • family_with_children • mx
1
Lost my package and the room was disgusting. Avoid.
Pros:

Nothing, unfortunately.

Cons:

I had a package shipped here ahead of my stay. UPS confirms the front desk received it, but when I arrived no one could find it and no manager was available. The room was also in disgusting condition and we had to leave. I've filed a police report and the hotel still hasn't responded. Don't trust them with your packages.

2026-11-01 • via Nuitee
R
Ricardo • family_with_children • mx
9
Pros:

La limpieza

Cons:

En la tina no tiene tapete antiderrapante

2026-10-29 • via Nuitee
V
Velasquez • family_with_children • us
10
2026-10-29 • via Nuitee
N
Nelly • family_with_children • mx
8
Pros:

La cama esta muy cómoda y el hotel muy buena ubicación

Cons:

Llegue casi media noche y la recepcionista me empezó a decir que ahí espantaban obviamente no pude dormir

2026-10-27 • via Nuitee
S
Selena • couple • us
1
That place was motel I was very disappointed in the run down room
Pros:

Nothing

Cons:

This hotel was located horrible location around homelessness and drug infested property area, the beds, room was very misleading the pictures was from years ago. I seem like apartment building that was converted into motel. I got about four hours of sleep and had to go.

2026-10-24 • via Nuitee
H
Heriberto • family_with_children • mx
7
2026-10-24 • via Nuitee
A
Arnulfo • couple • mx
6
2026-10-22 • via Nuitee
H
Humberto • solo_traveller • us
5
Cons:

A/C wasn't working told staff and he told me that how cold did I wanted out AC IN 62 feels like 78 to much humidity in side the room shower didn't work ether

2026-10-20 • via Nuitee
V
Victorhugo • solo_traveller • us
7
Decepción total
Pros:

Lo cómodo dela cama y la persina qué oscurece la habitacion por completo

Cons:

El trato del personal de recepción pésimo no vuelvo jsmas

2026-10-19 • via Nuitee
E
Erick • family_with_children • mx
5
Convenient location and fair pricing, but it falls short.
Pros:

The property is well-located and offers excellent value for money. Its convenient location ensures you are never far from stores and restaurants, saving you valuable time.

Cons:

While the pricing is fair and budget-friendly, the breakfast is unfortunately a bit disappointing. The rooms are quite small, and the high noise level at night makes it difficult to get a good rest. It may not be the ideal choice for light sleepers or those who prefer more spacious accommodations.

2026-10-19 • via Nuitee
M
Mauricio • couple • mx
10
2026-10-17 • via Nuitee
S
Sandy • family_with_children • mx
10
Pros:

Muy limpio y amable el personal

Cons:

Sin comentarios

2026-10-17 • via Nuitee
S
Sandy • family_with_children • mx
10
Pros:

Muy limpio y amables

Cons:

Sin comentarios

2026-10-17 • via Nuitee
S
Sandy • family_with_children • mx
10
Pros:

Todos muy amables

2026-10-17 • via Nuitee
D
Diego • extended_group • mx
8
Muy bien
Pros:

La limpieza, y las i stalaciones muy bien cuidadas

Cons:

El almuerzo, ya que podría incluir almuerzo caliente (huevo) aunque aumentáran un poco el precio

2026-10-15 • via Nuitee