Red Carpet Inn & Suites

Hotels
•
Independent
6.2 (91 reviews)
208 East New Bern Road, Kinston, North Carolina, 28504 , Kinston , US
+1 252-527-4155

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Pets allowed

Facilities

Television in common areas
Multilingual staff
Express check-out
Wheelchair accessible parking
RV, bus, truck parking
Snack bar/deli
Parking (limited spaces)
Free self parking
Computer station
Free long-term parking
See all facilities

Review Highlights

Pros:
Friendly, responsive staff (multiple mentions, named employees)
Good location/proximity to conference center; river view
Pet-friendly with outdoor dog area
Affordable / good price for some guests
Nice courtyard pool area
Cons:
Severe cleanliness problems (bugs, dirty sheets, cigarette burns, mold)
Room maintenance issues (clogged tubs, broken fixtures, AC odor)
Pests reported (roaches, critters)
Poor/limited breakfast and no hot options
Inconsistent amenities (no cable, limited towels, laundry issues)

Categories

Cleanliness
2.5
Multiple reviews report severe cleanliness issues: cigarette burns and blackened carpet, dirty/soiled sheets, dead bugs, visible hair in tubs, roaches/cockroaches, mold reported — overall very poor cleanliness.
Service
9.5
Several guests specifically praise staff (named employees: Jenny, Ismail, Maria) as friendly, helpful and responsive (e.g., quickly readying a room) despite other property issues.
Location
9
Multiple positive mentions: great proximity to a conference center, nice river view, easy car access and good dog-walking area. One comment noted the town itself was not appealing, but location features are strong.
Room Quality
3.5
Rooms frequently reported with problems: critters, mold, clogged tubs, broken fixtures, AC odor, cigarette burns, hard beds and poor soundproofing — room quality is generally poor.
Amenities
5.5
Mixed amenities: decent courtyard pool area but strict/overly regulated pool rules, limited towels/washcloths, no cable in some rooms, laundry intermittently unavailable; pet-friendly facilities noted positively.
Value for Money
6.5
Several guests state 'you get what you pay for' and 'ok for price'; some would return for the price despite issues, indicating moderate perceived value.
Food and Beverage
4
Complaints about the cold/limited breakfast (no cream cheese for bagels, mostly microwaveable items, instant grits) and lack of hot options; F&B is below average.
Overall Experience
9.1
Mixed overall: serious cleanliness and room issues caused some guests to check out immediately, yet strong, helpful staff, good location and acceptable price led other guests to have a notably positive overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:43

Property Description

Amenities
Take advantage of the seasonal outdoor pool and complimentary wireless internet access.
Dining Options
Grab a quick bite at the snack bar/deli.
Convenience and Services
Enjoy amenities like a business center, express check-out, and a 24-hour front desk.

Located in Kinston, Red Carpet Inn & Suites provides a riverside retreat just minutes away from local attractions. Don't miss out - book your stay now!

Important information:

  • The seasonal pool will be open from May to September.
  • Pool access available from 10:00 AM to 8:00 PM.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

6.2
Based on 91 reviews
Cleanliness: 2.5
Service: 9.5
Location: 9
Room Quality: 3.5
Amenities: 5.5
Value for Money: 6.5
Food and Beverage: 4
Overall Experience: 9.1
K
Kenneth
2
Pros:

No TV service, carpet turned socks black immediately, cigarette burns in sheets for non smoking room, no water pressure, AC smelledlike someone urinated in it and no management…sleep in your car instead of at this place…100!

2025-09-29 • via Nuitee
F
Folasade
10
Pros:

Great proximity to my conference center; staff friendly, clean, and great breakfast

2025-09-28 • via Nuitee
N
Naomi • family
2
Pros:

This property was so disgusting! My daughter and I watched a drug deal on our way to the room. Our room was filthy!! There were dead bugs, the sheets were not clean, the shower had someone else’s hair in the tub on the floor in multiple places, the door handle to the bathroom was broken, and I could hear our neighboring room without even trying,

My daughter and I did not stay longer than 5 minutes before checking out. We did not feel safe or comfortable to sleep whatsoever.

2025-09-21 • via Nuitee
D
DAVID
10
Pros:

Things were crawling on floor looked like cockroach’s

2025-09-16 • via Nuitee
F
Faith
10
Pros:

Staff here are very kind and helpful. You get what you pay for. Nothing fancy! However, room was clean and what I expected.

2025-09-11 • via Nuitee
B
Bessie
6
Tv battle
Pros:

It was clean and,all services was good but,the only thing is the internet sucks my tv spun all night other then that great place to stay

2025-08-19 • via Nuitee
D
Darrell • partner
10
Pros:

not a nice town

2025-08-07 • via Nuitee
A
Antonio
6
Pros:

It was ok.

2025-08-06 • via Nuitee
D
Dana • family
8
Pros:

It was ok

2025-08-04 • via Nuitee
T
Tremayne
2
Pros:

Bathtub was clogged. Looks like it has not been cleaned. Toilet stool needed cleaning.

2025-07-27 • via Nuitee
A
Angela • partner
8
Pros:

Nice river view. It was quite and pet friendly.No complaints other than the shortage of towels and washcloths.

2025-07-20 • via Nuitee
D
Dardene E
6
Pros:

Bed was hard.

2025-07-06 • via Nuitee
G
Gabor • family
10
Pros:

Awesome staff, thank you Jenny and Ismail! Huge room(!), good (firm) mattress. Great pool area in the courtyard.

2025-07-06 • via Nuitee
M
Monika
6
Pros:

Ok for price

2025-06-26 • via Nuitee
M
Monesha
6
Pros:

It was ok. Way too many rules and regulations regarding the pool area.

2025-06-11 • via Nuitee
T
Terroshi
2
Pros:

Hotel has roaches

2025-05-06 • via Nuitee
R
Rolando • family
2
Pros:

A Fire alarm was on and not very clean room. I just ask for return my money. I move to another hotel

2025-04-08 • via Nuitee
N
Nicky
6
Pros:

It was okay up until I told him I wanted to stay over plus I supposed to have a free night that I thought they would honor but they would charge me $20 late fee for being late to pay they said. And the time before that when I stayed it snowed and they made me leave had to walk home the road conditions were bad.

2025-02-18 • via Nuitee
M
Marvene
2
Pros:

Hope I'm not charged twice for my room.

2025-02-16 • via Nuitee
G
Gary
10
Pros:

Extremely satisfied

2024-12-31 • via Nuitee