WoodSpring Suites West Monroe I-20

Hotels
•
Choice Hotels International
6.4 (171 reviews)
230 Blanchard Street, West Monroe, Louisiana, 71291 , West Monroe , US
1-318-5821610

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Pets allowed

Facilities

Elevator
Front desk (limited hours)
Express check-out
Smoke-free property
Wheelchair accessible parking
Assistive listening devices available
Braille or raised signage
Parking (limited spaces)
Free self parking
Housekeeping on request
See all facilities

Review Highlights

Pros:
Friendly/front-desk staff (several positive mentions)
Rooms with kitchenette (fridge, microwave, 2-burner stove)
Some guests found rooms clean and comfortable
Generally good value for budget/extended stays (per some reviewers)
Cons:
No coffee/coffee pot in rooms and no breakfast
Noise issues (thin walls, early-morning dump trucks)
Parking/area feels unsafe; people loitering and many dogs on premises
Billing issues: holds/double-charge concerns and extra pet/cleaning fees
Inconsistent cleanliness (smelly water reported) and room problems (AC, shower door spraying)
Limited night staffing / occasional unprofessional front-desk behavior

Categories

Cleanliness
5.6
Mixed reports: several guests said rooms were clean but others noted lingering odors and one comment that the room 'could’ve been cleaner' and 'smelly hotel water'.
Service
9
Mixed but generally strong front-desk service: multiple guests praised friendly/helpful staff, room changes and a one-day refund; a few reports of unprofessional behavior and limited night staffing reduce this from perfect.
Location
4.8
Negative comments about surrounding area and noise (unsafe-feeling parking lot, people loitering, numerous dogs, and early-morning dump-truck noise) lowered this score.
Room Quality
6
Mixed: functional kitchenettes, fridge and stove are positives, but problems with AC, thin walls, and a shower door that sprays water were noted.
Amenities
6
Rooms include microwave/fridge/stove (positive), but absence of a coffee pot/coffee and no breakfast options were commonly mentioned as drawbacks.
Value for Money
6.3
Several guests called it 'good for the money', but unexpected fees (pet/day and cleaning) and billing/hold concerns lowered perceived value.
Food and Beverage
4.5
Poor: multiple mentions of 'no coffee', 'no breakfast', and unpleasant-smelling water indicate weak F&B offerings.
Overall Experience
9
Varied experiences but skewing positive for budget/extended-stay needs: convenient kitchenette and friendly staff praised by many; notable negatives (noise, fees, occasional unprofessional staff) kept it from a higher score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:43

Property Description

Convenient Amenities: Enjoy complimentary wireless internet access and convenient vending machines during your stay.

Featured Amenities: Take advantage of express check-out, laundry facilities, and an elevator.

Spacious Guestrooms: Make yourself at home in one of the 122 guestrooms with full kitchens, LED TVs, and desks for your comfort.

Immerse yourself in convenience and comfort at WoodSpring Suites West Monroe I-20. Book your stay now for a truly enjoyable experience.

Important information:

  • Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Parking height restrictions apply.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MLU

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

See all policies

Location

Guest Reviews

6.4
Based on 171 reviews
Cleanliness: 5.6
Service: 9
Location: 4.8
Room Quality: 6
Amenities: 6
Value for Money: 6.3
Food and Beverage: 4.5
Overall Experience: 9
K
Krystal
8
Pros:

We were initially placed in a room that did not have an air conditioner that worked for a whole night. However, the next morning we were switched to another room with a properly working air conditioner. I felt that we should have at least received a partial refund for the first night of discomfort. In addition, a whole was placed on my account for the full amount of my stay which looked like had been charged double for the next three days.

2025-10-11 • via Nuitee
L
Linda
10
Pros:

There is no way to make coffee

2025-10-05 • via Nuitee
K
Keante • partner
10
Pros:

Walls are thin but Great customer service from the front desk

2025-10-02 • via Nuitee
T
TIMOTHY
8
Pros:

Good for the money.

2025-09-24 • via Nuitee
J
Jacquis
2
Pros:

I did not get to stay. A front desk receptionist called me and said my card declined but I was explaining to her that I chose to pay at property. She said she don’t care what I chose on the website because that’s not they property policy. I was asking how could that be if website allowed it and she hung up in my face. Very unprofessional weird relationship the hotel and website have and that individual was very unprofessional

2025-09-20 • via Nuitee
K
Kimberly
6
Pros:

Room was clean!!!!

2025-09-12 • via Nuitee
H
Homer
10
Pros:

Great place

2025-09-12 • via Nuitee
M
Mindy
4
Pros:

very sweet person at the front desk * parking lot has unsafe feeling for a lone female traveler * numerous dogs /pit bulls being walked around premises and inside building * people hanging out in vehicles in parking lot **

2025-09-07 • via Nuitee
W
Whenner
10
Pros:

Always

2025-09-06 • via Nuitee
F
Frank
4
No way! Not ever again.
Pros:

Last time I will stay at Woodspring property. The staff leaves at 10:00 pm and don't return until 9:00 in the morning. What if you spill a drink or make a mess in the bathroom and need an extra towel? $10 a day for my dog and a $50 cleaning fee made his stay more expensive than mine. I know that this is an extended stay and the 60 dump trucks in the parking lot (no exaggeration - I counted) starting up at 5:15 in the morning ruined my sleeping after a long drive. No coffee, no breakfast, and no way to stop the shower door from staying wide open and spraying water on the floor. I would have cleaned up this mess . . . ahh . . . but no towel and no one call.

2025-09-04 • via Nuitee
V
Verified traveler
6
Pros:

Service was excellent and super friendly! The room was unique with a fridge and 2-burner stove. An ideal location for multiple days for sure. The bed was very comfortable and the a/c was great! The only issue was it could’ve been cleaner. However, it was an easy access hotel and secure so I would choose to stay there again.

2025-09-02 • via Nuitee
D
Desmond • family
2
Pros:

Fleapit.

2025-08-29 • via Nuitee
H
Henry
10
Pros:

Great Service

2025-08-29 • via Nuitee
B
Betty
4
Pros:

Very disappointed.

2025-08-24 • via Nuitee
M
Michael
10
Pros:

It was amazing with friendly people. I had to cut it short and they gave me a one day refund when they didn’t have to!! 10/10

2025-08-22 • via Nuitee
D
Dayron
2
Pros:

Smelly hotel water smells horrible

2025-08-21 • via Nuitee
C
Chukwudi
8
Pros:

I

2025-08-17 • via Nuitee
M
Michael • family
8
Pros:

It’s a nice place to stay a little while or a couple of nights.. good card security to get in and out pretty clean and nice for the average person not like a retro dive.. you feel safe a clean staying there but not like high level, good for the price.. with microwave, fridge, small stove and clean design..

2025-08-16 • via Nuitee
T
TIMOTHY
8
Pros:

Perfect for what is was....

2025-08-14 • via Nuitee
G
George • partner
2
Pros:

Scary as hell.

2025-08-13 • via Nuitee