Comfort Inn & Suites New Lisbon

Hotels
•
Comfort
8.1 (231 reviews)
1702 E Bridge St , New Lisbon , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean rooms reported by many guests
Friendly/front desk staff in numerous reviews
Convenient location for stopovers and near local attractions
Affordable/good value for money
Pool and hot tub available
Quiet, comfortable beds for many guests
Cons:
Breakfast frequently criticized (limited, cold, powdered eggs)
Hot tub/pool issues (dirty, bugs, cold, temperature problems)
Some rooms with mold, stains, musty smells, or holes in carpet
Occasional billing/service incident and poor complaint handling
Room problems: sagging mattress, non-working fridge
Weak/poor Wi‑Fi reported

Categories

Cleanliness
8.6
Generally praised as very clean in many reviews (rooms, smells good), but several serious exceptions reported (some rooms described as very dirty, stained bedding, mold in showers in one report and bugs in hot tub) so overall slightly above target with noted inconsistencies.
Service
8.4
Most guests reported friendly, helpful front desk staff and good service; however there are a few strong negative incidents (billing/phone/email deletion dispute and poor handling of a guest complaint) that temper the score.
Location
8.6
Multiple guests cited the location as a primary reason to stay (convenient to highway, close to family campgrounds, right location for stopover) — consistently a positive factor.
Room Quality
7.3
Mixed room quality: several reports of comfortable beds and clean rooms, but recurring issues (sagging mattress, musty smell on entry, hole in carpet, non-working fridge, stained bedding, mold in some bathrooms) pull this rating down.
Amenities
7.6
Pool and hot tub are frequently mentioned as positives, and a fitness room exists, but amenities suffer from problems in several reports (hot tub dirty or with bugs, pool very cold, hot tub water temperature issues) so overall moderate score.
Value for Money
8.5
Several guests noted affordability and acceptable value (some saying price was the only good thing); overall perceived as good value for a budget/stopover property.
Food and Beverage
6.9
Breakfast repeatedly criticized: limited variety, cold omelette, powdered eggs, items left uncovered, and at least one report of gross breakfast presentation — lowers this category noticeably.
Overall Experience
8.9
Many guests reported a pleasant stay, quiet nights, and willingness to return; a number of isolated but serious negative experiences (cleanliness/service incidents, breakfast and amenity problems) produce a generally positive but cautious overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:43

Property Description

Convenient Location

AmericInn Hotel and Conference Center is strategically situated in New Lisbon, just 42 km away from the bustling city of Wisconsin Dells. Guests can enjoy easy access to both local attractions and nearby cities.

24-Hour Front Desk

At AmericInn, customer service is a top priority. With a 24-hour front desk, guests can rest assured that their needs will be attended to at any time of the day or night.

Book Your Stay Now

Experience comfort and convenience at AmericInn Hotel and Conference Center. Book your stay now to enjoy a relaxing and hassle-free accommodation experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 231 reviews
Cleanliness: 8.6
Service: 8.4
Location: 8.6
Room Quality: 7.3
Amenities: 7.6
Value for Money: 8.5
Food and Beverage: 6.9
Overall Experience: 8.9
R
Rasulzhan • couple • us
8
2026-11-04 • via Nuitee
J
Jennifer • solo_traveller • us
10
I love it clean staff was friendly
Pros:

Staff is nice

Cons:

There nothing bad to say about the property

2026-10-31 • via Nuitee
Łukasz Ramza • extended_group • pl
7
Dobre na odpoczynek po drodze, przy samej autostradzie.
Pros:

Czysto, bardzo wygodne łóżko

Cons:

Bardzo słabe Wi-Fi, śniadanie mało urozmaicone

2026-10-28 • via Nuitee
G
Gary • couple • us
9
2026-10-22 • via Nuitee
M
mark • couple • us
10
2026-10-16 • via Nuitee
D
Deb • couple • us
8
Overall we liked the hotel. Would stay there again
Pros:

Good selection of breakfast items. It was a quiet nights sleep. Staff was friendly. Room was clean

Cons:

The mattress on my bed needs to be flipped. The side near the end table was more sunken in than the rest of the mattress.
The water in the hot tub had stuff floating on top, needs to be cleaned. The water could’ve been hotter in the hot tub.

2026-10-12 • via Nuitee
W
Wertz • solo_traveller • us
10
Pros:

Very clean. Smelled wonderful. Quiet, great night's rest. Very friendly staff.

2026-10-10 • via Nuitee
V
Vickie • couple • us
10
Pros:

Staff from comfortable and readable price

2026-09-17 • via Nuitee
T
Tasha • solo_traveller • us
8
2026-09-07 • via Nuitee
M
Manikandan • family_with_children • us
8
2026-09-07 • via Nuitee
S
Sherry • solo_traveller • us
1
Will Never Book A Room There Again
Pros:

The price was the only thing I liked

Cons:

First off I booked a double Queen Suite. The lady sat and argued with my hubby and gave him a different room also took hid phone and deleted my email I sent him. Room and bed was very dirty. The hot tub had bugs in it. The pool was ice cold. The breakfast was gross and surprisingly no one has complained about food poisoning or got sick. Was left out on tables unheated or cooled. Just cover on the whole breakfast time. Also he told the lady multiple times he was paying Cash and instead tried charging my card 3x and now its Restricted and I cant use it. I have documentation to prove it. VERY DISAPPOINTED!!! Owning a business myself these people should be ashamed. He stayed for work and thought he deserves a nice place to eat and relax in nice hot tub etc etc. Not the case at all and saids doesn't want a room there ever again.

2026-09-04 • via Nuitee
H
Hecker • couple • us
9
2026-08-31 • via Nuitee
P
Paula • couple • us
10
2026-08-24 • via Nuitee
K
Katherine • solo_traveller • us
10
Pros:

The pool and hot tub.

Cons:

Everything was great!

2026-08-16 • via Nuitee
B
Becky • family_with_children • us
8
Called ask for 1st floor rooms was told we 114 &115 but was told 115 wasn’t available.
Pros:

Location

Cons:

Rooms were not together

2026-08-13 • via Nuitee
I
Inna • couple • ca
7
Fair, meets expectations
Pros:

Breakfast was could be better. Omlette was cold.

Cons:

Smell in the hallways

2026-08-09 • via Nuitee
P
Pablo • couple • us
7
it was alright
Pros:

I liked the clean and friendly service it was great! staff was nice and the rooms were pretty clean!

Cons:

what I didn't like is I had a 4 night stay so I decided to grab some drinks and cold meats and cheese for our stay to my surprise my rooms fridge did not work I was very disappointed everything else was good besides that!

2026-08-05 • via Nuitee
C
Cliff • solo_traveller • us
8
The hotel was a perfect stop off for us. Affordable, clean and the right location.
Pros:

Very clean and inviting and the front desk person was very friendly and helpful. Even suggested a local restaurant that was really good!

Cons:

The room smelled a little musty when we walked in but was clean.

2026-08-02 • via Nuitee
L
linda elaine • couple • us
10
Wonderful stay
Pros:

Everything

Cons:

No gym

2026-07-22 • via Nuitee
J
Jones • solo_traveller • us
10
Stay on 7/21
Pros:

Clean, neat, orderly. Had a pool, fitness room and an okay breakfast 👌. Comfy bed

Cons:

Powdered eggs. 🤮

2026-07-22 • via Nuitee