Water Hotel, Pingyao

Hotels
8.7 (339 reviews)
No.188, South Street , Pingyao , cn

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Breakfast options limited
Some noise in the area

Categories

Cleanliness
8.7
Rooms reported as very clean and well-maintained.
Service
9.2
Guests complimented the friendly and helpful staff.
Location
9.2
Conveniently situated in the center, close to attractions.
Room Quality
8.7
Rooms described as spacious and comfortable, with nice decor.
Amenities
8.7
Standard amenities for this category of hotel.
Value for Money
8.7
Good value considering location and service.
Food and Beverage
7.7
Breakfast options could be improved, though guests found it adequate.
Overall Experience
8.7
Guests generally had a great experience and would recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 18:41

Property Description

Historic Location

Located in the heart of Pingyao, a UNESCO World Heritage Site, Water Hotel offers a unique opportunity to immerse yourself in the rich history of Ming and Qing Street. Explore the nearby Pingyao Ancient Government Office and Temple of the City God for a truly authentic experience.

Modern Comforts

Relax in well-equipped rooms featuring flat-screen TVs, electric kettles, and luxurious bathrooms with complimentary bathrobes and toiletries. With free WiFi throughout the property, stay connected during your stay at Water Hotel.

Convenience at Your Fingertips

From a 24-hour front desk to a business center and gift shop, we ensure all your needs are met. Need to explore the area? Take advantage of our car hire service for seamless travel arrangements.

Book now to experience the perfect blend of history and comfort at Water Hotel, Pingyao.

Important information:

Please note that mini-bar in room is surcharged.

Guests whose room rate does not include breakfasts are entitled to 50% off breakfasts.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TYN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs CNY 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for CNY 200 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 339 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 7.7
Overall Experience: 8.7
A
Andrea • extended_group • es
10
Struttura storica ammodernata e bellissima
Pros:

Struttura situata nella strada principale di Pingyao (il paesino e’ piccolo, ma quella e’ la strada più importante, piena di ristoranti, negozi, ecc). La struttura e’ moderna, le camere grandi, belle e pulite. Il servizio di trasporto inclusivo da e per la stazione e’ stato impeccabile. Altamente consigliato.

Cons:

Nel patio interiore c’era sempre odore a fumo. Consiglierei alla struttura di poner il divieto di fumarci, visto che e’ un cortile interno chiuso (con tetto)

2026-01-09 • via Nuitee
T
Tatiana • couple • it
10
Highly recommended!
Pros:

Beautiful hotel with a spacious and clean room. The staff were extremely helpful and welcoming.
Highly recommended! thank you for everything!

2026-01-08 • via Nuitee
V
VLADIMIR • couple • by
10
Pros:

Очень хорошее расположение, в номере было все что нужно и огромный плюс - очень тихо. Спасибо за ваше гостеприимство!

2026-01-07 • via Nuitee
P
Pamela • couple • it
10
Pros:

Bellissima struttura in centro a Pingyao; personale gentilissimo, molto comodo il servizio navetta per la stazione

Cons:

A mio avviso da migliorare la colazione

2026-01-02 • via Nuitee
L
Luisa • couple • fr
10
great stay beautiful hotel and suites super quiet and clean and pretty
Pros:

beautiful suite very kind staff right in the heart of the old town. they picked us up for free at the train station and even brought us back to the train station when we left. everything was perfect.

2025-12-30 • via Nuitee
M
Megan • couple • my
10
Pros:

The Water Hotel was lovely - we were upgraded to a beautiful suite room which was much appreciated and the staff were informative on arrival. The location couldn't have been more central and the pick up service at the station was great. All in all, a great stay and great value for money. Thank you!

2025-12-20 • via Nuitee
L
Lara • solo_traveller • pt
10
Pros:

Location, the bedroom is amazing,

Cons:

All great

2025-11-29 • via Nuitee
A
Antonella • couple • it
10
Pros:

Struttura curata, bella la stanza, lo staff molto gentile

Cons:

Da rivedere la colazione, aggiungerei qualcosa di dolce

2025-11-26 • via Nuitee
J
Janet • family_with_children • pe
9
Encantador hotel
Pros:

Muy bonitas las habitaciones la decoración y muy amplia, tiene un encanto antiguo. El personal muy atento y amigable.

Cons:

El desayuno no porque esté mal sino porque elegí la opción desayuno chino y no me gustó mucho. Pero el continental estaba mejor.

2025-11-19 • via Nuitee
M
Michał • couple • pl
10
Przyjemny hotel za małe pieniądze
Pros:

Bardzo fajny hotel. Zapewnił nam darmowy transport z dworca szybkich pociągów w obie strony. Hotel w samym centrum przy głównej ulicy starego miasta. Śniadanie bardzo dobre. Pokój bardzo przestronny i czysty, łóżka bardzo wygodne. Obsługa nie męczyła się z angielskim tylko od razu korzystała z tłumacza na język angielski więc komunikacja była bardzo dobra. Po wymeldowaniu mogliśmy zostawić bagaże w hotelu. Przy wymeldowaniu dostaliśmy podziękowania i mały podarunek.

Cons:

Brak wad, w Pingyao ancient town jest wiele tańszych obiektów, ale uważam że cena i tak nie jest wysoka a hotel jest na prawdę bardzo przyjemny. Do hotelu bym wrócił.

2025-11-18 • via Nuitee
G
Glenn • family_with_children • au
10
Pros:

Right where you would like to be. In the middle of a very cool township.

2025-11-17 • via Nuitee
P
Pascale • couple • be
10
2025-11-12 • via Nuitee
B
Bernd • couple • nl
9
Top verblijf in de oude stad
Pros:

Zeer vriendelijk en behulpzaam personeel. Mooie kamer (gratis upgrade)

Cons:

Beperkt ontbijt maar met veel liefde vers gemaakt

2025-11-06 • via Nuitee
D
Davide Baldi • couple • it
10
Pros:

Struttura in Posizione eccellente. Pulita e camera con bagno enorme. In pieno centro della città vecchia.
Consigliatissimo!!!!

Cons:

Colazione da migliorare!!!

2025-10-28 • via Nuitee
A
Alfonso • family_with_children • es
10
2025-10-27 • via Nuitee
B
Bertrand • couple • fr
9
2025-10-22 • via Nuitee
G
Giampaolo • family_with_children • it
10
2025-10-22 • via Nuitee
H
HEDI • couple • fr
10
L'authenticité au cœur de pingyao
Pros:

Hôtel original de par son architecture. Suite exceptionnelle. Agencée et décorée avec goût. L'hôtel nous a offert gracieusement les trajets aller-retour gare/hôtel. Emplacement au cœur de la vieille ville.

Cons:

Le petit déjeuner est très limité en comparaison aux autres hébergements en quantité et en qualité.

2025-10-22 • via Nuitee
C
Corinna • couple • gb
10
Pros:

Great location in the centre of Pingyao, offered a western breakfast and even were kind enough to give us a free upgrade to a beautiful studio.
Would highly recommend

Cons:

It was all great

2025-10-18 • via Nuitee
S
Sandra • extended_group • es
9
Pros:

En el centro y el personal súper amable. La cama y la almohada más cómoda que he probado en ningún hotel!

2025-10-11 • via Nuitee