Water Hotel, Pingyao

Hotels
8.7 (435 reviews)
No.188, South Street , Pingyao , cn

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
Garden
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Breakfast options limited
Some noise in the area

Categories

Cleanliness
8.7
Rooms reported as very clean and well-maintained.
Service
9.2
Guests complimented the friendly and helpful staff.
Location
9.2
Conveniently situated in the center, close to attractions.
Room Quality
8.7
Rooms described as spacious and comfortable, with nice decor.
Amenities
8.7
Standard amenities for this category of hotel.
Value for Money
8.7
Good value considering location and service.
Food and Beverage
7.7
Breakfast options could be improved, though guests found it adequate.
Overall Experience
8.7
Guests generally had a great experience and would recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 18:41

Property Description

Historic Location

Located in the heart of Pingyao, a UNESCO World Heritage Site, Water Hotel offers a unique opportunity to immerse yourself in the rich history of Ming and Qing Street. Explore the nearby Pingyao Ancient Government Office and Temple of the City God for a truly authentic experience.

Modern Comforts

Relax in well-equipped rooms featuring flat-screen TVs, electric kettles, and luxurious bathrooms with complimentary bathrobes and toiletries. With free WiFi throughout the property, stay connected during your stay at Water Hotel.

Convenience at Your Fingertips

From a 24-hour front desk to a business center and gift shop, we ensure all your needs are met. Need to explore the area? Take advantage of our car hire service for seamless travel arrangements.

Book now to experience the perfect blend of history and comfort at Water Hotel, Pingyao.

Important information:

Please note that mini-bar in room is surcharged.

Guests whose room rate does not include breakfasts are entitled to 50% off breakfasts.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TYN

Location

Guest Reviews

8.7
Based on 435 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 7.7
Overall Experience: 8.7
D
Donato • extended_group • it
10
Boutique Hotel in the middle of the ancient city. SUPER
2026-08-29 • via Nuitee
A
Abel • solo_traveller • es
9
Pros:

Hotel dentro de la muralla, habitaciones grandes y cómodas.

Cons:

Desayuno lo gestiona una cafetería es un pelin justo.

2026-08-29 • via Nuitee
D
Davide • solo_traveller • it
9
2026-08-28 • via Nuitee
C
Claudio • family_with_children • it
8
Pros:

LA POSIZIONE, IL BAGNO

Cons:

LA COLAZIONE

2026-08-27 • via Nuitee
D
Daniele • solo_traveller • it
10
Pros:

Place is amazing right in town center

Cons:

The staff does not understand any English and their translation software is bad

2026-08-26 • via Nuitee
C
Carlo Alberto • solo_traveller • it
9
Pros:

Struttura caratteristica, in posizione strategica su una delle arterie principali. Caratteristico il cortile interno e si respira un'atmosfera d'altri tempi. Camera spaziosa e pulita. Colazione internazionale rivedi ile.

Cons:

Nulla

2026-08-26 • via Nuitee
T
Timo • couple • de
10
2026-08-24 • via Nuitee
J
Juliet • solo_traveller • be
10
Great little hotel in great location
Pros:

Wonderful small hotel in the best possible location in the heart of the old city. The staff are exceptionally helpful. The Chinese breakfast is wonderful, healthy and tasty. The rooms are spacious and comfortable.

2026-08-24 • via Nuitee
G
Giacomo • extended_group • it
10
Bel posto
Pros:

Gli interni

Cons:

La colazione

2026-08-21 • via Nuitee
M
Margarita • couple • es
10
Muy recomendable
Pros:

La ubicación, y la habitación, muy amplia
Buen desayuno y trato excelente

2026-08-20 • via Nuitee
D
DARIO • couple • it
9
2026-08-20 • via Nuitee
L
Luis Fernando • couple • es
10
Un lujo
Pros:

La ubicación, el encanto de la construcción, el patio que distribuye las habitaciones, la amplitud, comodidad y belleza de las habitaciones, la amabilidad del personal. Un hotel magnífico y con muchísimo encanto. Una joya. Facilitan el traslado desde la estación a la llegada y a la salida

Cons:

Nada

2026-08-20 • via Nuitee
P
Pablo • solo_traveller • mx
10
Un hotel pintoresco y agradable
Pros:

Hotel ubicado en el centro de la ciudad, muy bonito y con unas habitaciones amplias, cómodas y tradicionales, sumado a que son muy silenciosas. El personal extremadamente amable y atento, resolvieron todos nuestras dudas.

2026-08-19 • via Nuitee
M
MÒNICA • extended_group • es
8
2026-08-17 • via Nuitee
P
Pilar • family_with_children • es
8
Excelente para la estancia en Pingyao
Pros:

Ubicación excelente! Instalaciones en general bien(la ducha mejorable) y el edificio tiene mucho encanto.
Personal amable. Desayuno un poco justito.

2026-08-16 • via Nuitee
T
Teresa • family_with_children • es
10
Pros:

De todos los hoteles en el que estuvimos en China, sin duda este es el de mayor encanto. Es una casa tradicional y nuestras habitaciones las habíamos elegidos con futon ( colchón en el suelo). Eso unido a su estupenda localización en Pingyao , hizo que pareciese que estabamos dentro de un cuento de epoca chino
El personal muy amable. Nos fueron a recoger y a llevar a la estación. A pesar de que no hablen mucho ingles, tienen un aparato que permite traducir en el idioma que quieras la conversacion, asi que eso no es un problema.
Nos ofrecieron tickets descuento en algunos restaurantes, el dia de salida nos prepararon una bolsa con el desayuno porque saliamos muy pronto, y al final incluso nos dieron un pequeño regalo.
Por su estilo es el hotel del que mas nos acordaremos

2026-08-16 • via Nuitee
G
Grzegorz • solo_traveller • pl
8
Pros:

The comfortable bed.

Cons:

Breakfast

2026-08-16 • via Nuitee
D
Deborah • extended_group • it
1
Un disastro. Hotel sconsigliatissimo.
Pros:

Nulla. La posizione centrale forse e basta

Cons:

Il personale non si cura dell’ospite. La colazione è indecente e si sono dimenticati di mandarci il transfer per la stazione. Servizio pessimo.

2026-08-14 • via Nuitee
P
Pablez • solo_traveller • it
9
Dormire in hotel caratteristico
Pros:

La pulizia , la camera molto ampia la king, ottimo il set sotazione bagno, letti comodi, la posizuone se fai slo la citta vecchia ; tipica.. Colazione buona ma......

Cons:

La colazione deve essere ordinata all'arrivo la scelta e' fra cinese o continentale per le bevande te o caffe..
Le portate della colazione sono a sorpresa. .

2026-08-14 • via Nuitee
S
Simon • solo_traveller • be
9
2026-08-13 • via Nuitee