Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Luggage storage
Express check-in/check-out
Tour desk
Car hire
Non-smoking throughout
Public Bath
See all facilities

Review Highlights

Pros:
Location
Staff attitude
Cleanliness
Cons:
Room quality
Cleanliness issues
Lack of parking

Categories

Cleanliness
7.03
Guests reported issues with cleanliness, noting bathrooms in poor condition and maintenance problems.
Service
8.5
Overall service was acceptable, with some mentions of unhelpful staff, but positive interactions reported by several guests.
Location
9.54
Multiple guests highlighted the excellent location, being central and convenient for various attractions.
Room Quality
6.99
Rooms were seen as run-down with several complaints regarding conditions and amenities lacking in some rooms.
Amenities
6.52
Complaints about lack of parking spaces and insufficient facilities; issues with room amenities noted.
Value for Money
7.48
Some guests felt the pricing was not justified given the quality and amenities offered.
Food and Beverage
8.03
Breakfast service issues reported, but general satisfaction with location in proximity to eateries.
Overall Experience
8.3
Despite some negative aspects, the overall experience was considered reasonable due to the location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:34

Property Description

Historic Charm and Modern Comfort
Hotel Merida, dating back to 1940, seamlessly blends historic charm with modern comfort. Enjoy an American breakfast and stay connected with free WiFi throughout the property. The rooms feature a flat-screen TV, air conditioning, and some even boast a terrace for a relaxing evening.

Sun Terrace and Exceptional Service
Unwind on the sun terrace or explore nearby attractions like Merida Cathedral and Main Square, just minutes away. The 24-hour front desk staff fluent in English and Spanish ensure your needs are met promptly and professionally.

Prime Location and Nearby Attractions
Ideally situated near Montejo Avenue and Merida Bus Station, Hotel Merida offers easy access to the best of the city. Don't miss out on experiencing the vibrant culture of Mérida - book your stay now for a memorable getaway.

Important information:

Please note that for reservations over 3 rooms or 3 nights different conditions may apply.

Please note that If you want to check in sooner or later than the stipulated time, you can make a request. The property can not guarantee the room later the 6:00 PM without the guest informing the time of arrival. Reservations with breakfast do not include breakfast for minors who enter free, this service has an additional cost.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs MXN 140 per day.

Location

Guest Reviews

7.8
Based on 367 reviews
Cleanliness: 7.03
Service: 8.5
Location: 9.54
Room Quality: 6.99
Amenities: 6.52
Value for Money: 7.48
Food and Beverage: 8.03
Overall Experience: 8.3
K
Kim • couple • nl
7
Pros:

Het ligt in de hoofdstraat van Merida, de locatie kan echt niet beter!! Ze maken goed schoon!

Cons:

We hadden een kamer zonder raam, het voelde echt als een hok! Daarna heb ik er iets van gezegd en kregen we een kamer met raam, echter kon het raam niet open maar ik heb er maar genoegen mee genomen.

2026-03-14 • via Nuitee
S
Sergio • couple • us
10
Exelent customer service
Pros:

The style

Cons:

The service and cleanness

2026-03-13 • via Nuitee
A
Anonymous • family_with_children • ro
1
Pros:

Location

Cons:

We paid for a standard room and got an economy one.

2026-03-12 • via Nuitee
E
Eduardo • solo_traveller • us
10
Pros:

Personnel

Cons:

No elevator

2026-03-11 • via Nuitee
D
Del bosque • family_with_children • mx
9
Pros:

La ubicación. Muy céntrico y todo cerca a pie.

Cons:

Falta mantenimiento en general. Los herrajes de los baños estaban colgando. Poco espacio en las habitaciones.

2026-03-10 • via Nuitee
S
Sergio • couple • us
10
Exelent customer service
Pros:

The cleanness and the location

Cons:

The service

2026-03-10 • via Nuitee
S
Salazar • family_with_children • mx
10
Pros:

Excelente poder hacer la reservación, muy fácil

Cons:

Ningún comentario negativo

2026-03-04 • via Nuitee
Y
Yanni • couple • us
9
2026-02-23 • via Nuitee
K
Karla • family_with_children • mx
9
Cómodo, pero con una arregladita sería excepcional.
Pros:

La ubicación y que cuentan con habitaciones con tres camas. Me gustó que la habitación era muy grande y eso ayudó, pues no tenía ventana para ventilar, sin embargo había aire acondicionado. El servicio de los empleados fue muy bueno, ya que resolvieron nuestras solicitudes con amabilidad y rapidez. La limpieza de la habitación muy bien, las sabanas suaves. No se escuchaba ruido en la noche.
En general tuvimos una estancia agradable y cómoda. Sí arreglan el baño sería excepcional.

Cons:

El baño, pues es muy viejo. La llave del lavabo estaba floja y se salía un poco el agua y hacía que se mojara el piso. No tiene extractor, ni ventana para ventilar.

2026-02-11 • via Nuitee
B
Betson • family_with_children • bz
10
Pros:

Very clean and the staff was hospitable

2026-02-10 • via Nuitee
N
Nicolas • extended_group • cl
5
Bien
Pros:

Céntrico

Cons:

Muchos detalles es antiguo pero podrían mejorar varias cosas

2026-02-09 • via Nuitee
Y
Yañez • family_with_children • mx
5
Pros:

La ubicación en el centro

Cons:

Muy sucio, muchos zancudos, muy descuidados las instalaciones,

2026-02-08 • via Nuitee
A
Adrian • family_with_children • us
10
Beautifull
Pros:

Great location. The coffe next to the hotel!!

Cons:

I did not like the room 100 thats why I asked to move me!

2026-01-31 • via Nuitee
A
Adrian • extended_group • us
10
Nice
Pros:

Beautiful

Cons:

Parling lot only free at night time!

2026-01-31 • via Nuitee
N
Nancy • family_with_children • mx
10
Pros:

TODO ME GUSTO

2026-01-29 • via Nuitee
J
Judith • couple • mx
7
Pros:

Limpio, buena ubicacion, pero muchos zancudos en la habitacion y el clima no enfriaba bien

2026-01-29 • via Nuitee
V
Vargas • family_with_children • mx
8
2026-01-26 • via Nuitee
B
Brunner • couple • ch
6
2026-01-25 • via Nuitee
M
María Oliva de los Angeles • family_with_children • mx
9
Pros:

La ubicación

2026-01-25 • via Nuitee
M
Manuel • couple • mx
10
a gusto
Pros:

exclente ubicacion, restaurante muy bueno, con precios excelentes y sabor exquisito

2026-01-25 • via Nuitee