Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Family rooms
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Staff attitude
Cleanliness
Cons:
Room quality
Cleanliness issues
Lack of parking

Categories

Cleanliness
7.03
Guests reported issues with cleanliness, noting bathrooms in poor condition and maintenance problems.
Service
8.5
Overall service was acceptable, with some mentions of unhelpful staff, but positive interactions reported by several guests.
Location
9.54
Multiple guests highlighted the excellent location, being central and convenient for various attractions.
Room Quality
6.99
Rooms were seen as run-down with several complaints regarding conditions and amenities lacking in some rooms.
Amenities
6.52
Complaints about lack of parking spaces and insufficient facilities; issues with room amenities noted.
Value for Money
7.48
Some guests felt the pricing was not justified given the quality and amenities offered.
Food and Beverage
8.03
Breakfast service issues reported, but general satisfaction with location in proximity to eateries.
Overall Experience
8.3
Despite some negative aspects, the overall experience was considered reasonable due to the location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:34

Property Description

Historic Charm and Modern Comfort
Hotel Merida, dating back to 1940, seamlessly blends historic charm with modern comfort. Enjoy an American breakfast and stay connected with free WiFi throughout the property. The rooms feature a flat-screen TV, air conditioning, and some even boast a terrace for a relaxing evening.

Sun Terrace and Exceptional Service
Unwind on the sun terrace or explore nearby attractions like Merida Cathedral and Main Square, just minutes away. The 24-hour front desk staff fluent in English and Spanish ensure your needs are met promptly and professionally.

Prime Location and Nearby Attractions
Ideally situated near Montejo Avenue and Merida Bus Station, Hotel Merida offers easy access to the best of the city. Don't miss out on experiencing the vibrant culture of Mérida - book your stay now for a memorable getaway.

Important information:

Please note that for reservations over 3 rooms or 3 nights different conditions may apply.

Please note that If you want to check in sooner or later than the stipulated time, you can make a request. The property can not guarantee the room later the 6:00 PM without the guest informing the time of arrival. Reservations with breakfast do not include breakfast for minors who enter free, this service has an additional cost.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs MXN 140 per day.

Location

Guest Reviews

7.8
Based on 414 reviews
Cleanliness: 7.03
Service: 8.5
Location: 9.54
Room Quality: 6.99
Amenities: 6.52
Value for Money: 7.48
Food and Beverage: 8.03
Overall Experience: 8.3
F
Flor • solo_traveller • mx
10
Pros:

La ubicación era muy céntrica, todo súper cerca y el hotel sencillo pero muy bonito.

Cons:

Lo único con lo tuvimos un pequeño problema fue con las app de la TV pero del resto todo superbién.

2026-06-24 • via Nuitee
B
Bertha Patricia • family_with_children • mx
10
2026-06-15 • via Nuitee
C
Cecilia • solo_traveller • mx
8
2026-06-15 • via Nuitee
G
Guadalupe • couple • us
9
Great and affordable hotel in Merida
Pros:

Location, staff were extremely friendly, affordable,
A/C works great!

Cons:

Everything was fine

2026-06-14 • via Nuitee
A
Antonio • solo_traveller • es
10
Pros:

Su trato personal

Cons:

Nada que comentar

2026-06-10 • via Nuitee
G
Gerardo • solo_traveller • mx
5
Una estancia economica aceptable
Pros:

el hotel es céntrico y cubre la pensión nocturna para el vehículo eso es bueno

Cons:

al hacer mi check-in me dijeron que como lo había hecho a través de Booking la habitación era económica, y me mandarán un cuartito, debieron ofrecerme un upgrade o Booking debió mencionarlo al hacer la reservación

2026-06-09 • via Nuitee
H
Huang • couple • hk
8
2026-06-08 • via Nuitee
S
Sanchez • solo_traveller • mx
10
Pros:

Esta muy accesible por su ubicación y las instalaciones

Cons:

Las almohadas duras

2026-06-05 • via Nuitee
N
Noemi • family_with_children • mx
9
2026-05-27 • via Nuitee
N
Nadia • solo_traveller • us
10
Pros:

Me gusto mucho la amabilidad del personal el joven de Recepción y el que sube las maletas nuy amables.
Cuartos grandes y limpios
Muy céntrico

2026-05-26 • via Nuitee
Y
Yamili • solo_traveller • mx
10
2026-05-23 • via Nuitee
N
nadia Griselda • solo_traveller • mx
10
2026-05-15 • via Nuitee
C
César • couple • mx
10
2026-05-04 • via Nuitee
L
Lucia • solo_traveller • mx
5
Pros:

Su ubicación,

Cons:

Q no cuentan con estacionamiento propio y está condicionado a unas horas, las demás las paga uno

2026-05-01 • via Nuitee
P
PRISCILA • solo_traveller • mx
10
Excelente estancia!!
Pros:

Muy cómodas las habitaciones, las camas muy cómodas, céntrico y muy tranquilo.

2026-04-26 • via Nuitee
A
Ana • solo_traveller • us
7
Great location but rundown hotel for the price
Pros:

The location is great, close to everything.

Cons:

The hotel and room itself is very rundown. The bathroom looked very old and the more detailed cleaning was not kept up with. For example, the faucets had buildup on them, as if that is not looked at by the cleaning personnel. The walls are dirty. Our room had a bee problem. I have no idea how they came inside but we found a total of 6-8 bees, one of which somehow got on my bed.

2026-04-25 • via Nuitee
P
Pedro • solo_traveller • mx
10
2026-04-23 • via Nuitee
J
Juan • solo_traveller • us
10
Muy placentero todo
Pros:

Todo muy limpio y su personal muy amable

2026-04-18 • via Nuitee
M
Martha • couple • mx
10
excelente ubicación
Pros:

ubicacion

Cons:

almohadas no tan comodas

2026-04-15 • via Nuitee
R
Rosaura • solo_traveller • mx
10
2026-04-14 • via Nuitee