Grand Xing Imperial Hotel

Hotels
•
Independent
8 (51 reviews)
Montinola St., corner Muelle Loney St., Brgy. President Roxas, Iloilo, 5000 , Iloilo , PH
63-33-3370800

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Facilities

Meeting rooms
Fitness facilities
Nightclub
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Fitness facilities
Breakfast available (surcharge)
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Review Highlights

Pros:
Friendly staff
Great breakfast
Lovely food
Cons:
Inconvenient key card system
Non-working television
Fridge noise in room #606

Categories

Cleanliness
6.5
Guests mentioned inconveniences with key card and non-working television affecting cleanliness perception.
Service
8.3
Service was highly praised, especially the breakfast service and staff attentiveness.
Location
8.1
The hotel's proximity to key landmarks and public transport was highlighted positively in reviews.
Room Quality
7.5
Rooms were well-received overall, with minor issues like fridge noise in room #606 mentioned.
Amenities
7.2
Guests found amenities satisfactory, with specific mentions of enjoyable breakfast, but concerns about non-working fridge in room #606.
Value for Money
6.9
Mixed opinions on pricing were noted, with some feeling it was high for the experience offered.
Food and Beverage
8.3
Breakfast and food services were well-appreciated, especially the service provided by Suzanne.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-02 09:20

Property Description

Recreational Opportunities
Don't miss out on the many recreational opportunities, including a nightclub, an outdoor pool, and a fitness center.

Dining Experience
Enjoy local and international cuisine at Flames Cafe, one of the hotel's 3 restaurants, or stay in and take advantage of the room service. Mingle with other guests at the complimentary daily reception and unwind at the bar/lounge or poolside bar.

Convenient Amenities
Featured amenities include complimentary wireless internet access, concierge services, and a ballroom. Make yourself at home in one of the 181 guestrooms, with LED televisions and free Wi-Fi. Plus, the hotel offers a roundtrip airport shuttle and free self-parking.

Experience all this and more at Grand Xing Imperial Hotel for your upcoming stay in Iloilo!

Important information:

  • Pool access available from 6 AM to 8 PM.
  • Up to 2 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ILO

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8
Based on 51 reviews
Cleanliness: 6.5
Service: 8.3
Location: 8.1
Room Quality: 7.5
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 8.3
Overall Experience: 8
M
Mei Hope
4
Pros:

Nothing

2025-05-28 • via Nuitee
R
Rossana • friends
2
Pros:

The key card does not work everytime we go out of the hotel.We need to visit the front desk everytime we go to our room to let the key card work.and the television does not work as well. So inconvenient.

2025-02-23 • via Nuitee
A
Andrew
10
Very good but please check fridge sounds room #606
Pros:

All good, room good with quiet a/c but tapping sound irritating from fridge in room #606!
Breakfast superb, Suzanne really looked after us, lovely food.

2025-02-03 • via Nuitee
A
arthur • partner
10
Pros:

The whole crew were just amazing, from the security guards to housekeeping staff, door men and receptionists. I can recommend this hotel.

2025-02-02 • via Nuitee
I
Irene
4
Nice, not so friendly
Pros:

The hotel/staff did not want to give more than 2 towels per day for a room that can sleep 4. They would not leave washcloths and most of the time they did not replensh the coffee. To make matters worse, they would only let 2 people eat breakfast for free, the other 2 had to pay for a breakfast that is supposed to be included.

2025-02-01 • via Nuitee
L
LORENA • partner
10
Pros:

so far overall good. we enjoyed the pool.

2025-01-14 • via Nuitee
L
Leoncio B • family
8
Pros:

Nice hotel

2025-01-14 • via Nuitee
C
carl • friends
2
Pros:

We arrived and found windows did not close properly so sound from street and mosquitos. Room smelled like it had been empty for years, moldy smell did not go away even after AC started. No hot water available and we were even charged for ice. Pool was closed. Checked out as soon as we could the next day.

2024-11-03 • via Nuitee
M
Maria
10
Pros:

I feel at home and safe cause this is the area where i grow up.

2024-10-18 • via Nuitee
J
julien
10
Pros:

The bath tube

2024-09-29 • via Nuitee
J
Jojie
6
Pros:

Limited toiletries. No flat iron. Cheap shampoo. Not worth staying.

2024-05-27 • via Nuitee
Y
Yolanda
8
Pros:

Very friendly, the room spacious , walking distance to the mall

2024-04-03 • via Nuitee
R
Rosyller John • family
8
Pros:

Very good choice for a stay in the city

2024-02-29 • via Nuitee
A
Annie
8
Pros:

The place is clean, room is big and bed is very comfortable, but it has water leak in the bathroom, service is good, all the staff are very accommodating with our request.

2023-06-05 • via Nuitee
T
Tom • family
10
Pros:

Check in was smooth and quick. The room was spacious, mirror had some finger smudges on it. But was quickly cleaned up. The AC functioned was A . Shower was A Internet was a B- The Internet cut in and out. Breakfast was great, enjoyed the selection. They also have a Japanese restaurant down at the lobby level. The food was fresh and amazing. All in all I’ll be returning. It was a great experience. Thank you.

2023-05-02 • via Nuitee
N
Narciso • partner
8
Pros:

The property is clean, staffs are nice, breakfast is also nice. Front desk staffs are a little rude and dont seem to know what they are doing.

2023-02-09 • via Nuitee
M
Mario • partner
6
Pros:

Swimming pool is unique. Breakfast isn't so great.

2023-02-06 • via Nuitee
M
Michael Angelo
10
Highly recommended
Pros:

Excellent service. We had comfortable stay

2023-01-26 • via Nuitee
R
Rowena • partner
8
Pros:

We booked this hotel for it's convenience, centrally located for Dinagyang Festival.
It's an older hotel that's seen better days. Nicks and tears are showing in bedroom furniture. The safe in bedroom is dead.
And there are cockroaches in room, found 4 during our 3 night stay !!

2023-01-23 • via Nuitee
D
Dan Mendoza • friends
8
Pros:

Close to attractions

2022-12-16 • via Nuitee