Casa León Royal Retreat

Hotels
9.4 (143 reviews)
Calle Mozart 3 , Maspalomas , es

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean and accommodating staff
Beautiful views and relaxing atmosphere
Cons:
Some rooms lacking balconies
Remote location for some guests

Categories

Cleanliness
9.41
Very clean, as highlighted in multiple reviews.
Service
9.68
Staff is super kind and helpful; consistently praised across reviews.
Location
9.52
Great location with beautiful views, though some mention it's remote.
Room Quality
9.17
Room quality is high, though some mention certain rooms lacking amenities like balconies.
Amenities
9.2
Great amenities including pool and activities mentioned positively.
Value for Money
8.96
General sentiment shows good value for the quality of service and amenities.
Food and Beverage
9.61
Food is highly praised, especially the dinner options.
Overall Experience
9.68
Guests report outstanding overall experiences with high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:39

Property Description

Luxurious Accommodation with Premium Amenities

Outdoor Swimming Pool and Fitness Centre: Enjoy a refreshing dip in the outdoor pool or keep up with your fitness routine at the on-site fitness centre.

Gourmet Dining and Relaxation: Indulge in delicious meals at the restaurant, unwind with a drink at the bar, and take in stunning mountain views from the hotel's terrace.

Comfortable Rooms with Modern Facilities: Each room features air conditioning, a flat-screen TV, and a private bathroom. Some rooms even come with a fully equipped kitchen for added convenience.

Experience the ultimate blend of comfort and luxury at Casa León Royal Retreat. Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPA

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Adults stay for € 105 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 143 reviews
Cleanliness: 9.41
Service: 9.68
Location: 9.52
Room Quality: 9.17
Amenities: 9.2
Value for Money: 8.96
Food and Beverage: 9.61
Overall Experience: 9.68
I
Isabel • solo_traveller • de
10
Pros:

Sehr gut geführtes Hotel mit außergewöhnlich freundlichen und hilfsbereiten Personal. Etwas abseits und ruhig gelegen mit täglichen Schuttelbus zum Strand in Maspalomas. Saubere, gepfegte Zimmer mit sehr bequemen Betten. Hervorragendes, abwechslungsreiche Frühstück (da wird mit nichts gespart), excellentes Abendessen. Großer Pool und schöne, weitläufige Gartenanlage mit mehreren lauschigen Plätzen zum entspannen.

2026-05-13 • via Nuitee
C
Charlie • solo_traveller • gb
10
2026-05-11 • via Nuitee
M
Marta • couple • es
9
2026-05-08 • via Nuitee
M
Marco • solo_traveller • sy
10
2026-05-06 • via Nuitee
P
Patrick • solo_traveller • de
10
Pros:

Ein tolles Erlebnis.

2026-05-04 • via Nuitee
H
Harald • couple • de
7
Der Luxus ist die Lage
Pros:

Einziger echter Luxus war die sehr ruhige Lage mit Aussicht.
Die Hotelanlage mit ihren im großzügigen Garten verteilten Ruheoasen lädt zum Entspannen ein.
Unser Zimmer 205 war ausreichend groß für 2 Personen mit Gepäck mit bequemen Betten.
Großzügige Tiefgarage mit ausreichend Stellplätzen.

Cons:

Dem eigenen Anspruch an an Luxus Royal Retreat wird das Hotel nicht gerecht. Vom Standard-3* Frühstück mit zwei Marmeladen-Sorten über gewöhnungsbedürftige Menüabfolge, oft liebloser Zubereitung der manchmal nur lauwarmen Gerichte (die sonst heiß serviert werden), einfacher Speisenqualität bis hin zu fehlendem Service am Pool. An vielen Stellen ist Investitionsstau erkennbar. Es fehlte irgendwie Leben im Hotel, womit nicht lebhafte Gäste, sondern genügend aufmerksames Personal gemeint ist, was dem Gast ein gutes Gefühl vermittelt. Auch bei der Abreise zeigte niemand Interesse an unserem Feedback. Ach ja, kläffende Hunde am Pool und in den Fluren würden wir auch nicht in einem solchen Hotel erwarten.

2026-05-04 • via Nuitee
T
Tanja • couple • es
10
un relax total, entorno espectacular
Pros:

todo muy relajante, pocas habitaciones, entorno y naturaleza alrededor espectacular, comida excelente y de calidad, personal muy amable.

Cons:

nada

2026-05-03 • via Nuitee
J
Joachim • solo_traveller • de
9
Wunderbar erholsam
Pros:

Sehr schön ruhig. Wunderbare kleine Rückzugsorte auf dem Grundstück. Fitness Raum mit weit offenen Fenstern. Sehr leckeres Essen

Cons:

Die Dusche auf dem Zimmer könnten neue Armaturen gebrauchen.

2026-05-01 • via Nuitee
A
Annemarie • couple • nl
8
heerlijk
Pros:

fantastisch ontbijt en rustige sfeervolle locatie met prachtig uitzicht over het karakteristieke landschap

Cons:

Het diner viel een beetje tegen.

2026-04-18 • via Nuitee
V
Véronique • couple • fr
10
Séjour de qualité qui permet de se ressourcer.
Pros:

La qualité de la restauration, l’emplacement, idéal pour la déconnexion, la calme et la tranquillité.
La chambre spécieuse, avec vue magnifique, la qualité de la literie. Le personnel tous très attentionné, agréable et souriant. La propreté.

Cons:

Il manque un tapis de course à la salle de sport, mais le cadre permet de pouvoir allié sport et découverte.

2026-04-17 • via Nuitee
P
Patricia • solo_traveller • de
8
2026-04-12 • via Nuitee
L
Lesley • couple • gb
10
Beautiful relaxing retreat.
Pros:

I chose this resort for the location and quality of the hotel…and didn’t disappoint.
Perched high above the crowds of Maspalomas…is a very quiet and relaxing retreat. The staff are very accommodating and the restaurant food is very tasty…with special bbq nights etc…
The restaurant attire was a little less formal than we had thought…but still very nice.
Would like to return.

2026-03-30 • via Nuitee
S
Stefan • couple • ch
7
Pros:

Die Lage ist sehr schön. Das Essen war sehr gut und der Service auch.

Cons:

Die Standard Zimmer sind von schlechter Qualität, ohne eine Aussicht. Höchstens auf die Garageneinfahrt.
Die Spielgeräte sind defekt.
Der Gym entbehrt jeglicher Qualität, sprich unbenutzbar.

2026-03-28 • via Nuitee
H
Hamish • couple • gb
8
2026-03-28 • via Nuitee
A
alina • solo_traveller • es
10
Encanto y calidez en cada detalle
Pros:

Este hotel, en medio de la montaña, es un refugio de paz absoluta. Solo se escuchan los pajaritos y se respira un silencio mágico. Los clientes, muy educados, respetan tu privacidad y tu espacio. Me sorprendió lo relajante que fue estar allí. Además, Oliver, el monitor de actividades, es excepcional: empieza las mañanas a las 8, con una energía contagiosa, y sus visitas al pueblito son un tesoro, llenas de conocimiento.
Nadia, la camarera, es un encanto, siempre atenta, cariñosa, como el alma del lugar.
Todo el personal, desde la recepción hasta los chicos de la plancha,fue excepcional. Solo pude estar dos días, pero volveré sin duda.
Como critica constructiva , el desayuno y la cena del menú cerrado se me hicieron un poco cortos especialmente teniendo en cuenta lo que ofrece el resto del hotel. Está orientado al tipo de cliente alemán que lo visita.
Enhorabuena por esta experiencia inolvidable!

Cons:

Las comidas deberían ser más memorables, con propuestas más exquisitas, algo que sorprenda.

2026-03-18 • via Nuitee
A
Anja • couple • dk
7
Afslappende men dyrt ophold
Pros:

Virkelig lækker morgenmad, roen og den afslappet stemning

Cons:

Ligger ude i ingenting, vil anbefale de laver det som all inclusive. Vi havde ikke bil, og havde ikke mulighed for at købe drikkevare, snacks osv. der er langt til nærmeste supermarked. Aftensmaden er meget fine dining, dette var lidt problematisk indimellem. Poolen var meget kold, boblebadet var heldigvis varmt. Synes opholdet er dyrt, taget alt i betragtning. Værelset var ret slidt, afløbet dårligt så badeværelset gulv blev helt overfyldt med vand.

2026-03-15 • via Nuitee
N
Nicola • couple • gb
8
A real retreat!
Pros:

Fantastic location with great views down to the sea
Staff were all very helpful and friendly
Yoga classes were great
Pool was beautiful and warm enough to swim without pain!

Cons:

Dinner was very early in the evening but o can see why such a small hotel wouldn’t want guests coming in over several hours.

2026-03-04 • via Nuitee
S
Sylke • couple • gb
9
A most relaxing holiday.
Pros:

Food was amazing. Staff were great: friendly and helpful. I need to single out Nadia, who was extra helpful, caring and proactive. She is truly outstanding. As is Enrique! The view is stunning. Location is peaceful. Aquarobics in the morning was brilliant, but could really happen more often than just once a week. Comfortable and spacious rooms.

Cons:

The property is beautiful and comfortable. Maintenance needs a bit of improvement: the curtain in our room was starting to come of the curtain rail; the fan in our bathroom made the most startling noise when starting up. The plants in the atrium needed to have the dead leaves picked out of them, the plants in the pool bar needed some TLC. A five star hotel that is just starting to need a bit of TLC and attention, especially for the price one pays.

2026-02-23 • via Nuitee
B
Bas • couple • nl
9
Pros:

Prachtig boetiek hotel met erg vriendelijk en attent personeel. Speciale dank aan Nadia en de sport leraar.

2026-02-14 • via Nuitee
J
Jean-Marc • couple • fr
9
Wonderful hotel with breathtaking view
Pros:

Human size property with great facilities, wonderful view to the south coast and extremely friendly staff. Breakfast buffet as well as dinner were outstanding throughout. We can only highly recommend.

Cons:

At our arrival at the hotel we got the great surprise to be upgraded to room including also an all equipped living room … but with no view and all the noise and smell from the restaurant’s kitchen.

2026-02-13 • via Nuitee