SureStay by Best Western Groves

Hotels
•
Best Western
8 (18 reviews)
5001 East Parkway St, Groves, Texas, 77619 , Groves , US
1-409-9622200

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Facilities

Free breakfast
Front entrance ramp
Free WiFi
24-hour front desk
Continental breakfast
Elevator
Free breakfast
Smoke-free property
Wheelchair accessible parking
24-hour business center
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Review Highlights

Pros:
Great location
Good service
Cons:
Poor cleanliness
Minimal breakfast

Categories

Cleanliness
6.21
Floors were wet in my room. Bathroom smelt like urine.
Service
9.18
Standard quality for this hotel tier.
Location
9.22
Like its proximity to stores and restaurant, will come again.
Room Quality
6.17
Felt uncomfortable, noted issues with AC.
Amenities
8.7
Standard quality for this hotel tier.
Value for Money
8.66
Standard quality for this hotel tier.
Food and Beverage
7.71
Breakfast was minimal, noticed no silverware or plates/bowls.
Overall Experience
8.18
Mixed feelings due to cleanliness issues, but good location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:32

Property Description

Welcome to SureStay by Best Western Groves, where comfort meets convenience!

Exceptional Amenities
Enjoy complimentary wireless internet throughout the hotel, perfect for staying connected during your visit. You'll also find a 24-hour business center and laundry facilities to meet all your needs.

Delicious Continental Breakfast
Start your day right with our complimentary continental breakfast, served weekdays from 6:00 AM to 9:00 AM and weekends from 7:00 AM to 10:00 AM, ensuring you’re fueled for your day's adventures.

Comfort and Convenience
Relax in one of our 50 air-conditioned rooms, featuring microwaves and cable programming for your entertainment. Each room includes a private bathroom stocked with complimentary toiletries.

Experience the perfect blend of relaxation and accessibility—book your stay at SureStay by Best Western Groves today!

Important information:

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8
Based on 18 reviews
Cleanliness: 6.21
Service: 9.18
Location: 9.22
Room Quality: 6.17
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 7.71
Overall Experience: 8.18
A
Allan
8
Pros:

Bed was incredibly hard

2025-10-11 • via Nuitee
R
Ruben
10
Pros:

Muy limpio calmado seguro

2025-10-08 • via Nuitee
N
Nicole
4
Pros:

Floors were wet in my room and stayed that way cause of AC and maybe humidity. Bathroom smelt like urine. Breakfast was minimal and noticed no silverware or plates/bowls. Wi-Fi signal shotty. Heard noise from hallway since door had a gap at bottom. Pictures looked nice but definitely did not feel comfortable.

2025-08-21 • via Nuitee
S
Sarah
10
Pros:

Like its proximity to stores and restaurant will come again

2025-07-10 • via Nuitee
C
césar
8
Pros:

Ok

2025-07-02 • via Nuitee
A
Ashley • partner
10
Pros:

It was comfortable

2025-06-08 • via Nuitee
A
Alfonso
8
Pros:

Pretty comfortable place to stay parking lot was small

2025-06-06 • via Nuitee
N
NUBIA
10
Pros:

Although our room wasn't ready at check in the staff was attentive and the room was very clean.

2025-06-05 • via Nuitee
D
Dana
6
Pros:

Check in was quick and easy. Staff very professional. Cleanliness of the hotel over all was very good. The room was nice except for a few flaws. The shelf over the desk was falling off the wall. The bathroom door would not shut. The air conditioner probably needed to be cleaned. There was a Musky smell in the air. The worst part of the room was the mattress. My husband had to sleep caddy corner in the bed because of the humongous dip, almost like a hole in the mattress.

2025-05-27 • via Nuitee
M
Miguel • family_with_children
10
Pros:

Muy buena opción, precio y facilities.

2025-05-05 • via Nuitee
A
Amr
2
Pros:

Room's appliances are very cheap, and no siute case holders, I had to rest my suite case on a towel on the wooden floor. Room's AC blowing humid air only. Very careless in handling breakfast, there was almost nothing to eat in breakfast during my entire stay (4 nights), even the coffee was cold to warm. I don't recommend this hotel and i don't think i would like to stay in this hotel again

2025-05-03 • via Nuitee
N
Nicholas
2
Pros:

There is nothing to like. AC doesn't fully function. Very small TV for basically no TV service. Floor in room hasn't been mopped in years. Desk broken. Door have no seal on bottom so basically your room is bright from the hall light. You can hear every room's steel door SLAM shut, even from floor above. Terrible. Arrived to 5 police cara in parking lot.

2025-05-03 • via Nuitee
T
Tajrick
10
Pros:

Alright

2025-04-28 • via Nuitee
D
David
10
Pros:

Everything was cool except the parking

2025-04-25 • via Nuitee
T
Thi Phuong Thi
10
Pros:

Great

2025-04-07 • via Nuitee
T
Thi Phuong Thi
10
Pros:

Great

2025-04-07 • via Nuitee
B
Brandy
10
Very clean. Parking lot very small
Pros:

Everything was very clean. The room was well stocked with anything that may be needed during stay. Front desk staff was super friendly. Bed was comfortable. The only thing that was inconvenient was the parking lot is super small. I wasn’t sure if I would be able to find a parking spot when I pulled in but after driving around I finally did. If you make the parking bigger then this place would definitely be 5 stars all the way

2025-03-20 • via Nuitee
R
Richard • family
10
Pros:

Nice clean place for a quick overnight stay.

2025-03-04 • via Nuitee