Hotel Portal do Éden

Hotels
7.7 (53 reviews)
Rua Daniel da P. Vitorino, 296 , Sorocaba , br

Free
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Luggage storage
Coffee Shop on site
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Good location
Comfortable beds
Attentive service
Cons:
Cleanliness issues
Limited amenities
Noise disturbances

Categories

Cleanliness
7.16
Overall feedback indicated cleanliness issues and inconsistent room quality.
Service
8.13
Staff was noted as attentive and responsive, with some positive comments on the reception.
Location
8.67
Frequently mentioned as excellent and convenient.
Room Quality
7.62
Guests enjoyed comfortable beds, but there were complaints about TV and air conditioning.
Amenities
6.65
Noted lack of basic toiletries and some malfunctioning facilities.
Value for Money
8.11
Value highlighted positively considering the price; the overall deal was seen as satisfactory.
Food and Beverage
7.66
Breakfast options were limited but generally considered good.
Overall Experience
7.63
Guests had a mix of experiences, with many noting positives but some critical issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 17:37

Property Description

Modern Accommodation
Hotel Portal do Éden provides comfortable and modern accommodation for guests to enjoy a pleasant stay near key attractions in Sorocaba.

Convenient Amenities
Guests can take advantage of the convenient amenities offered by the property, including free private parking, a garden, terrace, and a 24-hour front desk.

Central Location
Situated close to major landmarks such as Sorocaba Shopping Centre, Sorocaba's Zoo, and the Cathedral Church, Hotel Portal do Éden offers easy access to popular destinations in the area.

Book your stay at Hotel Portal do Éden for a memorable experience in Sorocaba!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.7
Based on 53 reviews
Cleanliness: 7.16
Service: 8.13
Location: 8.67
Room Quality: 7.62
Amenities: 6.65
Value for Money: 8.11
Food and Beverage: 7.66
Overall Experience: 7.63
C
Caroline couple br
1
2026-01-02 via Nuitee
D
Dario solo_traveller us
7
2025-12-16 via Nuitee
D
Dario solo_traveller us
7
2025-12-16 via Nuitee
S
Samanta couple br
4
Cons:

Café da manhã; limpeza do quarto; estrutura

2025-11-25 via Nuitee
R
Rosemary couple br
10
Tudo excelente
Pros:

Lugar com custo benefício excelente, bem limpos, travesseiros e cama confortável, funcionário atencioso, lugar super organizado.
Localização excelente Px entrada da cidade

Cons:

Café da manhã tinha poucas opções, pelo preço tá excelente e o cuidado das instalações tá bão demais.

2025-11-24 via Nuitee
K
Kamilla solo_traveller br
10
Atendimento excelente
Pros:

Ótimo lugar pra ficar

2025-11-23 via Nuitee
couple br
6
2025-11-23 via Nuitee
P
Paloma_Fonseca family_with_children br
10
Pros:

Localização e ambiente.

Cons:

Nosso ar-condicionado não funcionou.

2025-11-22 via Nuitee
A
Adriana couple br
6
😕
Pros:

Cama macia, café da manhã simples mas gostoso, bom atendimento da recepção.

Cons:

Cheiro do cobertor muito ruim, parecia estar sujo, muito barulho na porta do quarto, apesar da cama macia, não dormi a madrugada toda.
Hóspedes falando alto durante madrugada.

2025-11-17 via Nuitee
S
Sandra couple br
4
Cons:

Uma das coisas que aconteceu foi que o café da manhã era até as 10h, e as 9:30 já nao tinha mais, fui falar com a funcionária e a mesma não deu a mínima para o que eu estava falando

2025-11-16 via Nuitee
M
Moraes solo_traveller br
1
Pros:

Localização regular

Cons:

Um barulho insuportável de hóspedes na porta do quarto antes das 6 da manhã, barulho de maritaca às 5 da manhã. Vaga para carro apertada. Sem toalha de chão, papel higiênico de péssima qualidade.

2025-11-15 via Nuitee
R
Roberta couple br
7
Cons:

Não tem como o que se cobrir nas camas.

2025-11-15 via Nuitee
J
Juliana couple br
5
Cons:

Não ter sabonete e shampoo no quarto

2025-11-10 via Nuitee
W
Willy family_with_children br
8
Pros:

Tudo totalmente condizente com o preço. Simples, mas mto honesto. Portaria 24h. Quarto limpo e cheiroso com frigobar. Camas confortáveis. Atendimento mto bom. Café da manhã OK, com pão, frios, bolos e suco.

2025-11-10 via Nuitee
J
Jandira couple br
7
Pros:

Da recepção estar aberta 24hs. Fomos a uma festa e retornamos ao hotel as 01:00hs e assim que chegamos fomos recepcionados rapidamente.

Cons:

Sem nenhuma queixa.

2025-11-03 via Nuitee
A
Ana Paula family_with_children br
8
2025-11-03 via Nuitee
M
Mayara couple br
7
Foi satisfatório.
Pros:

Local super limpo, funcionários simpáticos e educados, portaria 24 horas, bom atendimento.

Cons:

Faltou um cobertor maior, o que tinha no nosso quarto se um cobria o outro ficava sem coberta rs. E é possível escutar o apartamento vizinho.

2025-11-02 via Nuitee
R
robertowreis solo_traveller br
8
2025-11-01 via Nuitee
P
Paulo Rolim couple br
8
2025-10-29 via Nuitee
M
Mário family_with_children br
5
2025-10-28 via Nuitee