Izla Beach Front Hotel

Hotels
9.4 (832 reviews)
Sac Bajo, Fraccionamiento Lagunamar , Isla Mujeres , mx

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful beach
Cons:
Noise from pool area
Cleanliness issues

Categories

Cleanliness
9.14
Some reviews noted cleanliness issues, such as strong smells in rooms and need for better cleaning.
Service
9.99
Overall positive sentiment regarding staff friendliness and attentiveness, though some service issues were reported.
Location
9.65
Location is appreciated by several guests, though some mentioned it being somewhat far from the center.
Room Quality
9.1
Rooms described as clean but some amenities, like refrigerators, were lacking.
Amenities
9.13
Amenities generally liked, but some guests commented on noise levels and requests for improvements.
Value for Money
9.59
Guests felt it was a reasonable value, although some amenities were lacking.
Food and Beverage
8.64
Food quality received mixed reviews with some recommending external dining options.
Overall Experience
9.99
Despite some issues, many guests had a positive overall experience and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:39

Property Description

Luxurious Beachfront Oasis

Exquisite Dining Experience
Indulge in a culinary journey at our on-site restaurant offering a delightful fusion of Caribbean, Mexican, and international cuisine. For those with dietary preferences, we also provide vegetarian, vegan, and gluten-free options.

Refreshing Outdoor Pool
Unwind and soak up the sun by taking a dip in our inviting outdoor pool, perfect for relaxation and leisure.

Seaside Serenity
Enjoy breathtaking sea views from select units featuring a private terrace. Immerse yourself in comfort with air-conditioned rooms equipped with modern amenities for a memorable stay.

Book your stay at Izla Beach Front Hotel for an unforgettable seaside retreat.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$20 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 832 reviews
Cleanliness: 9.14
Service: 9.99
Location: 9.65
Room Quality: 9.1
Amenities: 9.13
Value for Money: 9.59
Food and Beverage: 8.64
Overall Experience: 9.99
M
Manor • solo_traveller • il
6
2026-02-14 • via Nuitee
M
Mor • couple • il
10
2026-02-12 • via Nuitee
O
Oleg • couple • il
1
2026-01-31 • via Nuitee
A
Ariel • solo_traveller • il
7
2026-01-30 • via Nuitee
Y
Yuval • couple • il
10
Wonderful stay and would happily return.
Pros:

The hotel is amazing. The rooms are spacious, modern, and very comfortable, and the breakfast was excellent. The hotel facilities are great, and the staff was truly lovely — friendly, polite, and attentive.

Cons:

The only downside is the location, as the hotel is not in the center, but this did not bother us much during our stay.

2026-01-30 • via Nuitee
K
Koray • couple • fr
3
2026-01-26 • via Nuitee
A
Alexander • couple • se
5
2026-01-26 • via Nuitee
A
Amram • couple • il
10
2026-01-25 • via Nuitee
S
sabrina • family_with_children • it
6
2026-01-24 • via Nuitee
M
Manuel • couple • ar
7
Pros:

la comida muy bine, la attention del personal muy buena.

Cons:

NO tenian jugos de fruta natural.

Estuvo rota la cafetera y el aire del restaurant toda la estadia.

2026-01-21 • via Nuitee
E
Eden • couple • il
2
לא משהו בכלל
Pros:

רק הנוף מהחדר

Cons:

המלון הכי נוראי שהיינו בו עד עכשיו בירח דבש שלנו, לא יודעים על מה כל הביקורות הטובות. הסדינים מלוכלכים, האוכל בארוחת בוקר מזעזע אפילו לא אכלנו שם וסתם שילמנו כסף מזעזע, אין קפה אפילו גם, הבחורה במסעדה החמיצה לנו פנים כשבעלי לא הבין מה היא אמרה כי הוא לא דובר את השפה ודיברה בזלזול והתנהגה מגעיל ממש, לא הציעו לעזור לנו עם המזוודות לקחת לחדר, ביקשנו בגלל שאני סוכרתית לשים 2 קרחונים במקפיא אצלהם עד הצ׳ק אאוט, אני מדברת ספרדית שוטפת ככה שאני מבינה ויודעת לדבר ומבינה הכל- ביקשתי בפירוש מקפיא כי אני חייבת את זה קפוא לכל הטיסות והמעברים עם כל התרופות שחייבות קירור כולל אינסולין- בקבלה אמרו בטח אין בעיה הדגשתי שוב ושוב שזה חייב מקפיא אמרו לי אין בעיה- בצ׳אק אאוט הביאו לי את זה קריר נוזלי ושאלתי מה קרה אין מקפיא? מה אני עושה עם זה עכשיו איך זה יקרר לי את התרופות? הכל יילך לפח אותו הבחור שלקח את זה ממני בצ׳ק אין אמר לי שאין להם מקפיא ושמו רק במקרר- הסברתי שזה לא מה שהוא אמר לי בצ׳אק אין והוא שיקר לי.
שירותי מזעזע תודעת שירות מזעזעת, לא נתקלנו עוד במלון כזה מזעזע. לא ממליצה לזרוק את הכסף שלכם על המלון הזה. ובטח שלא על עובדים כאלה.

2026-01-20 • via Nuitee
J
Jimmy • couple • us
9
Had guests of our wedding stay here. Out 17 people LOVED EVERYTHING!
Pros:

Excellent mid sized resort
Great breakfast
Pools are very nice
Rooftop pool has superior views
Rooms were nice
Balcony with tub was enjoyable

Cons:

Prices of drinks

2026-01-19 • via Nuitee
J
John • couple • ca
8
2026-01-18 • via Nuitee
R
Robin • couple • us
1
Disappointed
Pros:

Location

Cons:

Room size, smell, food quality and choices.

2026-01-18 • via Nuitee
C
Christian • couple • de
9
Spitzenhotel zum entsprechenden Preis.
Pros:

Hervorragende Lage direkt am Strand. Sehr gutes Frühstück. Tolles, grosses Zimmer mit Tauchpool. Freundlicher Service.

Cons:

Es ist halt schon sehr, sehr teuer. Zur „Stadt“ sind es rund 1,5 km. Könnte dem einen oder anderen zu weit sein.

2026-01-16 • via Nuitee
Z
Zhanna • family_with_children • ua
8
2026-01-16 • via Nuitee
N
Nestor • family_with_children • co
7
no es lo que esperaba
Pros:

piscina

Cons:

el servicio de todo incluido es costoso y limitado y no corresponde a lo que ofrecen, ajustan los menus o cambian a bufet muy limitado para bajar costos.

2026-01-15 • via Nuitee
H
Henrik • couple • au
10
Utmärkt vistelse, kan varmt rekommendera!
Pros:

Personalen var otroligt trevlig och läget var riktigt bra!

2026-01-13 • via Nuitee
L
Lucie • couple • us
8
Happy I went.
Pros:

Lovely pool, very clean rooms. Cleaning and front desk people were very nice.

Cons:

Restaurant staff had very inflexible rules. Made us feel like criminals when asked for a couple of bowls and spoons to eat yogurt in our rooms. The grill area was very smokey and prevented one from eating at the few outside dining tables facing the water.
Music was blasting from mid-morning to late night at the pool/beach area could be heard from all corners of the property, not allowing for one to relax on their porch. The music was very repetitive and uninspired. Although the room was clean, there was an extremely heavy smell of cleaning agents after each cleaning. Had to open front and patio doors to air it out. Liked the quiet part of the island, but would’ve appreciated option of bike rentals as it was a bit isolated. Very few dining options around.

2026-01-12 • via Nuitee
A
andrea • couple • it
8
Pros:

Struttura molto grande ben tenuta direttamente sulla spiaggia. Camera spaziosa con un grande terrazzo sulla piscina davvero bella.

Cons:

25 euro a testa per la colazione mi sembra un po' eccessivo. Per farla fuori ci vuole lo scooter perché i posti sono lontani per andarci a piedi.
La musica nella zona piscina/spiaggia ha un volume un po' troppo alto a mio gusto.

2026-01-11 • via Nuitee