Krystal Grand Suites Insurgentes

Hotels
8.8 (1482 reviews)
1991 Avenida Insurgentes Sur, Colonia Guadalupe Inn , Mexico City , MX
+52 55 5322 1580

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Room Quality
Value for Money
Cons:
Limited food options
Service communication issues

Categories

Cleanliness
8.78
Rooms were noted as clean and modern.
Service
9.05
Staff were described as attentive, but communication issues were mentioned.
Location
9.29
Location praised multiple times for being near parks and attractions.
Room Quality
8.74
Rooms were spacious and comfortable, but some had issues with pillows.
Amenities
8.77
Amenities are sufficient, though food options could be improved.
Value for Money
9.23
Good value for the quality of rooms and location.
Food and Beverage
7.78
Breakfast options were limited, needing improvement.
Overall Experience
8.75
Generally positive experiences with some mixed feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:08

Property Description

Luxurious Accommodations
Krystal Grand Suites offers elegantly designed rooms equipped with modern amenities like air conditioning, flat-screen TVs, and coffee machines. Each room features a private bathroom with a refreshing shower, ensuring a comfortable stay for every guest.

Convenient Location
Located in the vibrant San Angel district, our hotel provides easy access to popular attractions such as the Frida Kahlo House Museum, WTC Mexico City, Six Flags Mexico, and Chapultepec Forest. With the Benito Juárez Airport just 14 km away, guests can seamlessly travel to and from the property.

Exceptional Service
Our dedicated staff at the 24-hour front desk is committed to delivering top-notch service and ensuring that all your needs are met during your stay at Krystal Grand Suites.

Experience luxury, convenience, and exceptional service at Krystal Grand Suites. Book your stay now for an unforgettable experience.

Important information:

The property has the Stay Safe & Clean Sanitary Certification

Please note that if you book a rate with breakfast included, it is included for 2 people. Additional people must cover the cost directly on the property. Breakfast included is american.

Please note that for group reservations (more than 9 rooms), different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MEX

Location

Guest Reviews

8.8
Based on 1482 reviews
Cleanliness: 8.78
Service: 9.05
Location: 9.29
Room Quality: 8.74
Amenities: 8.77
Value for Money: 9.23
Food and Beverage: 7.78
Overall Experience: 8.75
E
Elisabeth • extended_group • fr
9
tres bien
Pros:

super

Cons:

personnel un peu froid

2026-10-14 • via Nuitee
J
Juan Carlos • solo_traveller • mx
9
Pros:

El trato del personal es maginifico

2026-10-12 • via Nuitee
I
Ibrahim • couple • ng
1
2026-10-08 • via Nuitee
J
JESSICA Y. • couple • us
6
You get what you pay for
Pros:

Suite is large

Cons:

Bathroom does not offer privacy. Room could have been cleaner. No one is ever at the cafe.

2026-10-07 • via Nuitee
V
Victor Alfonso • solo_traveller • mx
7
Pros:

Ubicación, la habitación

Cons:

Agua caliente no funcionaba

2026-10-07 • via Nuitee
J
Jesus • couple • mx
8
Bien
Pros:

La comodidad y lujo de la habitacion

Cons:

El personal del valet parking fatal, pesimo, ineficientes y majaderos

2026-10-07 • via Nuitee
C
Conrado • solo_traveller • mx
9
Cons:

el gym no sire los aparatos no funcionan y solo tienen mancuernas de 25 lb completament inusual para gente qu entrena

2026-09-15 • via Nuitee
D
DRK • extended_group • uy
8
2026-09-12 • via Nuitee
P
Potocnik • solo_traveller • si
8
2026-09-12 • via Nuitee
A
Angela • couple • sv
8
2026-09-11 • via Nuitee
I
Ignasi • solo_traveller • ae
8
Very good for my needs
Pros:

Location, room, gym, services, restaurant

Cons:

Expensive laundry

2026-09-10 • via Nuitee
A
Alma • couple • mx
10
Pros:

La habitación muy bonita

Cons:

Todo me gustó

2026-09-10 • via Nuitee
H
Hugo BG • couple • mx
10
Muy limpio, excelente ubicación y el personal muy amable
Pros:

Todo

Cons:

Todo excelente

2026-09-08 • via Nuitee
A
Alex Steveen • solo_traveller • co
9
2026-09-08 • via Nuitee
M
Marcelo • couple • br
9
2026-09-06 • via Nuitee
M
Marcelo • solo_traveller • br
9
2026-09-06 • via Nuitee
A
Armando • couple • us
6
2026-09-01 • via Nuitee
G
GRACIELA BERENICE • couple • mx
10
2026-09-01 • via Nuitee
A
Armando • couple • us
5
2026-09-01 • via Nuitee
K
Karla • family_with_children • mx
10
Pros:

Me encanta, es súper céntrico aparte de que es muy bonito y limpio. Es la segunda vez que me quedo ahí y seguirá siendo nuestra opción favorita para quedarnos cuando vamos a CDMX.

2026-08-27 • via Nuitee