Hotel New Bilbao Airport

Hotels
8.4 (6005 reviews)
Zarandoa Kalea 1 , Derio , es

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and spacious rooms
Convenient shuttle service
Cons:
Inconsistent shuttle service
Missing some amenities
Breakfast value questioned

Categories

Cleanliness
8.04
Clean facilities noted in various reviews, slight concerns due to inconsistent experiences.
Service
8.61
Staff was helpful and friendly, but poor shuttle service experience impacted overall perception.
Location
8.85
Convenient location near the airport highlighted positively in multiple reviews.
Room Quality
8.5
Rooms described as clean, spacious, and comfortable overall.
Amenities
8.33
Basic amenities missing (like coffee/tea), but clean and comfortable.
Value for Money
8.39
Prices align with quality, some comments about breakfast value.
Food and Beverage
8.04
Limited commentary, some mention of breakfast pricing; not a highlight.
Overall Experience
8.41
Mixed experiences, but overall enjoyment with a few service hiccups.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 03:14

Property Description

Convenient Location and Modern Amenities

Hotel New Bilbao Airport, located in Derio, offers a convenient stay just 2 km from Bilbao Airport. The property provides free WiFi, a bar, and complimentary private parking. Each room is well-equipped with a desk, flat-screen TV, and air conditioning, ensuring a comfortable stay for all guests.

Delicious Breakfast Options and Multilingual Staff

Guests can enjoy buffet and continental breakfast options daily, providing a delicious start to the day. The multilingual staff, fluent in English, Spanish, and French, are available 24/7 at the reception to assist with any needs or inquiries.

Airport Transfers and Car Rental Service

For added convenience, Hotel New Bilbao Airport offers airport transfers and a car rental service, making travel arrangements seamless for guests. Explore the nearby attractions such as Calatrava Bridge and Euskalduna Conference Centre during your stay.

Experience convenience and comfort at Hotel New Bilbao Airport - book your stay now for a memorable visit!

Important information:

A free airport shuttle is available from 5:10 AM to 11:30 PM. Seats are subject to availability and must be booked in advance (full details will be provided after booking).

Guests are required to show a photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 7 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 6005 reviews
Cleanliness: 8.04
Service: 8.61
Location: 8.85
Room Quality: 8.5
Amenities: 8.33
Value for Money: 8.39
Food and Beverage: 8.04
Overall Experience: 8.41
D
Daniela couple ro
10
2026-05-09 via Nuitee
I
Igor couple ru
9
Pros:

Очень близко к аэропорту минуты три на шатле. Кристально чистое постельное белье. В 30 метрах траттория (голодными не останетесь). От места аренды авто ( всех фирм) метров 200 пешком, есть пандус для чемоданов. Если вылет утром, можно накануне сдать авто и переночевать.

Cons:

При раннем утреннем вылете нас не оказалось в списке на ранний шатл, хотя накануне на рецепции долго обсуждали во сколько и сколько человек.

2026-05-09 via Nuitee
W
Walter couple at
8
2026-05-09 via Nuitee
R
Ricardo couple es
9
todo bien
Pros:

todo bie3n como siempre

Cons:

nada

2026-05-08 via Nuitee
P
Patrick couple fr
10
Cons:

RAS

2026-05-08 via Nuitee
J
john solo_traveller gb
7
Pros:

Great location

Cons:

No dinning facilitys but I realised that when booking. Great staff advised where to eat locally

2026-05-08 via Nuitee
M
Michel solo_traveller fr
9
Pros:

Parfait pour une nuit.

2026-05-08 via Nuitee
B
Bénédicte couple fr
10
Hyper pratique avant ou après un vol
Pros:

Accueil très agréable, la navette est un véritable plus, la chambre est grande et confortable, les serviettes et la literie de grande qualité, peu de monde, pas de bruit. Super propre, merci !

Cons:

Nous aurions apprécié une bouilloire dans la chambre ou une machine à café dans le hall.

2026-05-08 via Nuitee
B
Birgit extended_group be
8
2026-05-08 via Nuitee
J
Jeannette couple us
10
Short stay but great.
Pros:

Customer service. Being picked up at the airport a big plus.

2026-05-08 via Nuitee
S
Sibylle couple ch
7
funktional ok bei Morgenflug
Pros:

Zimmer, Shuttle

Cons:

keine gute Verpflegungsmöglichkeit abends, Restaurant im Hotel nebenan lieblos geführt, Bedienung und Essen sehr mässig.

2026-05-08 via Nuitee
B
BLANCA solo_traveller es
10
Confortabilidad
2026-05-07 via Nuitee
L
LAURA solo_traveller es
10
Pros:

Personal muy amable y estancias limpias. Posibilidad de desayuno desde las 4:45, muy cómodo en caso de tener vuelos a primera hora.

2026-05-07 via Nuitee
K
karmele solo_traveller es
8
Estancia comoda
2026-05-06 via Nuitee
F
Francoise solo_traveller fr
9
Pros:

Accueil, taille et propreté des chambres, service Navette aéroport bien organisé !

2026-05-06 via Nuitee
R
RAMON solo_traveller es
9
2026-05-05 via Nuitee
M
MAR solo_traveller es
10
2026-05-05 via Nuitee
L
Luca Agostino couple it
8
Ideale per una toccata e fuga a Bilbao, il cui centro dista non più di 15 minuti
Pros:

La vicinanza all’aeroporto ed i letti, molto comodi

Cons:

Non vi è un bagno, la doccia ed il lavandino sono in camera, mentre wc e bidet in uno stanzino sacrificato. Stanza comune ampia.

2026-05-05 via Nuitee
F
freezzing solo_traveller gb
9
2026-05-05 via Nuitee
D
Deena solo_traveller gb
10
The staff were great !
Pros:

The staff, the people always make the experience and the staff here were great
A young gentleman in the evenings and a lady who drove me from the airport were great

Cons:

Only 1 night no complaints

2026-05-05 via Nuitee