Hotel New Bilbao Airport

Hotels
8.4 (6207 reviews)
Zarandoa Kalea 1 , Derio , es

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Airport shuttle
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and spacious rooms
Convenient shuttle service
Cons:
Inconsistent shuttle service
Missing some amenities
Breakfast value questioned

Categories

Cleanliness
8.04
Clean facilities noted in various reviews, slight concerns due to inconsistent experiences.
Service
8.61
Staff was helpful and friendly, but poor shuttle service experience impacted overall perception.
Location
8.85
Convenient location near the airport highlighted positively in multiple reviews.
Room Quality
8.5
Rooms described as clean, spacious, and comfortable overall.
Amenities
8.33
Basic amenities missing (like coffee/tea), but clean and comfortable.
Value for Money
8.39
Prices align with quality, some comments about breakfast value.
Food and Beverage
8.04
Limited commentary, some mention of breakfast pricing; not a highlight.
Overall Experience
8.41
Mixed experiences, but overall enjoyment with a few service hiccups.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 03:14

Property Description

Convenient Location and Modern Amenities

Hotel New Bilbao Airport, located in Derio, offers a convenient stay just 2 km from Bilbao Airport. The property provides free WiFi, a bar, and complimentary private parking. Each room is well-equipped with a desk, flat-screen TV, and air conditioning, ensuring a comfortable stay for all guests.

Delicious Breakfast Options and Multilingual Staff

Guests can enjoy buffet and continental breakfast options daily, providing a delicious start to the day. The multilingual staff, fluent in English, Spanish, and French, are available 24/7 at the reception to assist with any needs or inquiries.

Airport Transfers and Car Rental Service

For added convenience, Hotel New Bilbao Airport offers airport transfers and a car rental service, making travel arrangements seamless for guests. Explore the nearby attractions such as Calatrava Bridge and Euskalduna Conference Centre during your stay.

Experience convenience and comfort at Hotel New Bilbao Airport - book your stay now for a memorable visit!

Important information:

A free airport shuttle is available from 5:10 AM to 11:30 PM. Seats are subject to availability and must be booked in advance (full details will be provided after booking).

Guests are required to show a photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 7 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 6207 reviews
Cleanliness: 8.04
Service: 8.61
Location: 8.85
Room Quality: 8.5
Amenities: 8.33
Value for Money: 8.39
Food and Beverage: 8.04
Overall Experience: 8.41
D
DUMONT DURAND • solo_traveller • fr
9
Hôtel très proche de l'aéroport, parfait pour un départ matinal
Pros:

Hotel propre, fonctionnel et très proche de l'aéroport. Parfait pour un départ tôt le matin

2026-06-27 • via Nuitee
T
toni • solo_traveller • de
9
Pros:

Gute Lage zum Flughafen, shuttleservice

Cons:

Telefon zwecks Abholung vom Flughafen funktioniert nicht immer

2026-06-27 • via Nuitee
D
David • solo_traveller • gb
10
2026-06-27 • via Nuitee
R
Rafael • extended_group • nl
9
2026-06-27 • via Nuitee
I
Irati • couple • es
8
2026-06-27 • via Nuitee
J
Jone • couple • es
5
2026-06-26 • via Nuitee
A
Antonio Jesús • solo_traveller • es
10
Bien para dormir cerca del aeropuerto
Pros:

Es un hotel que está bien, puedes dormir cómodamente cuando llegas de viaje cerca del aeropuerto.

2026-06-26 • via Nuitee
A
Arjan_Almere • solo_traveller • nl
3
Pros:

Dicht bij het vliegveld. Goede shuttle service waardoor je snel bij het hotel bent. Erg fijn voor een vroege of late vlucht.

Cons:

Midden in de nacht schakelde de airco uit waardoor ik vroeg in de ochtend in een soort koortsdroom wakker werd. Daarnaast had dit hotel geselecteerd voor bagage opslag, maar dat blijkt niet te kunnen voor meerdere dagen. Hierdoor moest ik al mijn plannen omgooien en had ik net zo goed in Bilbao centrum kunnen verblijven. Al met al geen aanrader.

2026-06-25 • via Nuitee
N
Nadia • solo_traveller • jp
8
If you're in a rush during the night around Bilbao Airport, this hotel can be a choice.
Pros:

The size of the room is good. Good natural lighting into the room. It feels like being in my own bedroom or I can call it homey. It's actually really close to the airport and they have experience to handle people who need to go to airport.

Cons:

No room equipment like slippers, because it was kind of cold in the room. I have no idea how to get water if I have to be honest and there is very little guidance to read like how to get food, drink, etc.

2026-06-25 • via Nuitee
P
Patricia • solo_traveller • us
7
It was ok.
Pros:

It was walkable to different sites.

Cons:

Staff were not very friendly. They seemed to be standoffish. The only friendly faces I saw were the room cleaning ladies.

2026-06-25 • via Nuitee
J
James • solo_traveller • gb
9
2026-06-25 • via Nuitee
B
Blanca • couple • es
8
2026-06-24 • via Nuitee
E
Elena • solo_traveller • es
8
2026-06-24 • via Nuitee
R
Radu • family_with_children • ro
10
Amazing people, super clean and comfortable
Pros:

Super clean, amazing people, great the you receive free transfers to the airport

Cons:

Nothing here

2026-06-24 • via Nuitee
U
Ursula • solo_traveller • es
9
2026-06-23 • via Nuitee
C
Cornel • solo_traveller • nl
7
Pros:

Goede kamer. Lekker ruim en douche met regensproeier. Gratis transfer van en naar het vliegveld en betaalbaar ontbijt.
Vriendelijk personeel

Cons:

Ondanks dat ik alles had betaald meteen, moest ik mijn creditcard gegevens afgeven uit veiligheid overwegingen???. Hoe zit het met mijn privacy???
En moet ik dan maar vertrouwen dat ze de gegevens meteen verwijderen, terwijl.hun vertrouwen in mij er niet is. Bizar

2026-06-23 • via Nuitee
C
Christian • solo_traveller • it
8
2026-06-23 • via Nuitee
C
Catherine • couple • fr
8
2026-06-23 • via Nuitee
M
Miguez Leal • couple • es
6
Cons:

Pedimos cama de matrimonio y nos pusieron dos individuales, la relación calidad-precio dejo que desear .

2026-06-23 • via Nuitee
F
Frans • extended_group • be
9
Als uitvalsbasis tijdens je reis, top!
Pros:

De ligging, de stiptheid van het personeel, het praktische comfort bij het reizen.

2026-06-23 • via Nuitee