Hotel New Bilbao Airport

Hotels
8.4 (6492 reviews)
Zarandoa Kalea 1 , Derio , ES

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Airport shuttle
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and spacious rooms
Convenient shuttle service
Cons:
Inconsistent shuttle service
Missing some amenities
Breakfast value questioned

Categories

Cleanliness
8.04
Clean facilities noted in various reviews, slight concerns due to inconsistent experiences.
Service
8.61
Staff was helpful and friendly, but poor shuttle service experience impacted overall perception.
Location
8.85
Convenient location near the airport highlighted positively in multiple reviews.
Room Quality
8.5
Rooms described as clean, spacious, and comfortable overall.
Amenities
8.33
Basic amenities missing (like coffee/tea), but clean and comfortable.
Value for Money
8.39
Prices align with quality, some comments about breakfast value.
Food and Beverage
8.04
Limited commentary, some mention of breakfast pricing; not a highlight.
Overall Experience
8.41
Mixed experiences, but overall enjoyment with a few service hiccups.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 03:14

Property Description

Convenient Location and Modern Amenities

Hotel New Bilbao Airport, located in Derio, offers a convenient stay just 2 km from Bilbao Airport. The property provides free WiFi, a bar, and complimentary private parking. Each room is well-equipped with a desk, flat-screen TV, and air conditioning, ensuring a comfortable stay for all guests.

Delicious Breakfast Options and Multilingual Staff

Guests can enjoy buffet and continental breakfast options daily, providing a delicious start to the day. The multilingual staff, fluent in English, Spanish, and French, are available 24/7 at the reception to assist with any needs or inquiries.

Airport Transfers and Car Rental Service

For added convenience, Hotel New Bilbao Airport offers airport transfers and a car rental service, making travel arrangements seamless for guests. Explore the nearby attractions such as Calatrava Bridge and Euskalduna Conference Centre during your stay.

Experience convenience and comfort at Hotel New Bilbao Airport - book your stay now for a memorable visit!

Important information:

A free airport shuttle is available from 5:10 AM to 11:30 PM. Seats are subject to availability and must be booked in advance (full details will be provided after booking).

Guests are required to show a photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIO

Location

Guest Reviews

8.4
Based on 6492 reviews
Cleanliness: 8.04
Service: 8.61
Location: 8.85
Room Quality: 8.5
Amenities: 8.33
Value for Money: 8.39
Food and Beverage: 8.04
Overall Experience: 8.41
J
JOSE MIGUEL • couple • es
9
2026-10-31 • via Nuitee
J
Javier • couple • es
8
2026-10-31 • via Nuitee
F
Françoise • couple • fr
10
Très bien
Pros:

Hôtel très propre. Chambre spacieuse

2026-10-31 • via Nuitee
J
Jarkko • solo_traveller • fi
8
2026-10-31 • via Nuitee
A
ANTONIO • solo_traveller • es
6
Cubrí mi pernoctacion pero los servicios, nulos 😤
Pros:

No está mal

Cons:

No tiene TV en condiciones, sintonizador y mando de los años 70, cuando pedí explicaciones las respuestas y el servicio muy deficiente
Mejor no profundizar

2026-10-31 • via Nuitee
C
Cristian • couple • us
9
Cons:

Tv did not have Netflix or any streaming options. Come on guys, it’s 2026

2026-10-31 • via Nuitee
C
Carina • solo_traveller • se
8
Pros:

Bra med transport från och till flygplats.

2026-10-30 • via Nuitee
L
Lasaga • couple • es
5
Correcto
Pros:

La ubicación cerca del aeropuerto

Cons:

No estaba abierta la zona del desayuno

2026-10-30 • via Nuitee
M
María Rocío • couple • es
10
Pros:

El amplio horario de la recepción

2026-10-30 • via Nuitee
P
Peter • solo_traveller • de
7
Pros:

Nähe zum Flughafen

Cons:

Toilette

2026-10-30 • via Nuitee
G
Gretta • solo_traveller • co
9
Pros:

Tienen traslado gratuito hacia y desde el aeropuerto lo cual permite que en estancias cortas sea una maravilla. El desayuno esta listo desde temprano lo cual facilitó mi salida para un vuelo a las 6:15 AM. el personal es muy amable

Cons:

No hay atención por whatsapp para agendar los traslados al aeropuerto, tuve que pedir prestado un telefono, para los que viajamos con sim de datos sin número puede ser complicado. Pero de resto es un lugar excelente

2026-10-29 • via Nuitee
J
Jarosław • couple • pl
4
Only to sleep before early departure
Pros:

Nice place to sleep before flight - only for this

Cons:

- Difficult access by bus - there is no direct one, you need to order a taxi
- No restaurant onsite - you need to go to another one next to where food is overpriced and disgusting
- Very impolite service - guy at the desk scanned my passport without asking - you are totally not allowed to do this in whole European Union. You can ask for personal data only to give to you at most. When I asked why he scanned my passport without even asking, he impolitely answered that "I could tell him before not to do it" and was threatening that he doesn't need to scan it but entering data will take much longer :) Who knows where this data goes after and how these photos are removed.

2026-10-29 • via Nuitee
V
Virto • couple • es
8
2026-10-29 • via Nuitee
B
Bastarrarena Sagües • couple • es
10
2026-10-28 • via Nuitee
A
Alvaro • solo_traveller • es
10
2026-10-28 • via Nuitee
S
sergej • solo_traveller • se
8
Bekvämt och prisvärt.
Pros:

mkt bra läge nära flygplatsen och väl fungerande shuttle-service. Rent fräscht rum och fräsch dusch-toalett.

Cons:

Volymen på TVn gick inte att skruva upp så att man hörde ordentligt. Någon form av spärr som är satt för lågt.

2026-10-28 • via Nuitee
W
Wanda64 • solo_traveller • fr
9
Pros:

La proximité de l'aéroport et les navettes gratuites!
L'établissement est moderne, à l'accueil nous avons eu à faire à un employé souriant qui parlait très bien français. Nous avons eu des lits jumeaux comme demandé les chambres sont très bien, les lits très confortables.

Cons:

Je pense que c'est essentiellement un hôtel destiné aux personnes qui vont prendre l'avion, il n'y a rien autour, pas de restaurants non plus.

2026-10-27 • via Nuitee
M
Michal • family_with_children • cz
8
Great place to stay if you fly early next day
Pros:

We stayed there as we want to be closed to airport. The place played well. Rooms were big enough and soundproof.

Cons:

Although the breakfast was from early morning it wasn't as usual to late morning so we were able to miss it.

2026-10-26 • via Nuitee
A
Antonio • extended_group • es
8
Pros:

Habitaciones funcionales muy bien, cama y almohadas muy bien. Baño adecuado, elementos accesorios del baño justitos pero bien.

Cons:

Aunque el desayuno no se contrató por esta vía, el desayuno pagado in situ, fue algo escaso en comparación con otros hoteles de la zona.

2026-10-26 • via Nuitee
D
Dmytro • solo_traveller • ch
9
2026-10-26 • via Nuitee