Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Bathrooms need improvement

Categories

Cleanliness
8.29
Bathrooms can have some improvements.
Service
9.99
The staffs are friendly and accommodating especially Calvin (receptionist).
Location
10
The location is great for the first timers visiting Hanoi.
Room Quality
9.75
Room is spacious and has comfortable bed.
Amenities
9.88
Standard quality for this hotel tier.
Value for Money
9.74
Standard quality for this hotel tier.
Food and Beverage
9.29
Standard quality for this hotel tier.
Overall Experience
9.88
We recommend this hotel for their great service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-27 16:45

Property Description

Central Location and Convenience
Located in the heart of Hanoi, just steps away from Thang Long Water Puppet Theater, Hanoi Stella Hotel offers a convenient stay with easy access to popular attractions and transportation options.

Comfortable Rooms with City Views
Experience comfort in every corner with air-conditioned rooms, flat-screen TVs, and private bathrooms. Some rooms even feature a terrace with stunning city views, ensuring a relaxing stay.

Explore and Enjoy
Start your day with a delicious breakfast and explore the city with ease using bike or car hire services available at the hotel. After a day of sightseeing, unwind at the hotel's restaurant or take advantage of the free WiFi to share your adventures.

Book your stay at Hanoi Stella Hotel for a memorable and convenient experience in Hanoi.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Adults stay for VND 350,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 153 reviews
Cleanliness: 8.29
Service: 9.99
Location: 10
Room Quality: 9.75
Amenities: 9.88
Value for Money: 9.74
Food and Beverage: 9.29
Overall Experience: 9.88
D
Dmitrii • couple • ru
5
Pros:

Единственное что понравилось, это- расположение. До озера 3 минуты ходьбы

Cons:

Номер на 8 этаже ужасный. На счет остальных не знаю. Простыни грязные, матрас не удобный, нет гигиенического душа

2026-03-12 • via Nuitee
D
Duy • solo_traveller • ch
7
Pros:

Die Lage ist gut, um die Stadt zu erkunden. Etliche Restaurants und Geschäfte sind zu Fuss gut erreichbar. Das Zimmer verfügt alles was man für eine Nacht benötigt. Der Balkon bietet Sitzgelegenheit und hat Pflanzen, jedoch kann man lange nicht verweilen, da das Hotel an einer verkehrsreichen Strasse liegt.

Cons:

Die ganze Ausstattung sieht älter aus, so sind die Matratzen eher weich. Für mich sind sie zu weich, aber für eine Übernachtung war es passabel.

2026-03-05 • via Nuitee
K
Klinger • solo_traveller • vn
3
Desolates Einzelzimmer.
Cons:

Sehr kleines Zimmer mit kleinem kaputten Fenster zum Betonhinterhof. Zweite kleine Fenster ein Fake mit Bauschutt dahinter. Dusche mit Klebeband irgendwie geflickt. Für den Preis ein bißchen frech.

2026-03-04 • via Nuitee
D
Delphine • extended_group • fr
8
2026-02-23 • via Nuitee
M
Melody • solo_traveller • fr
10
Très sympa
Pros:

Personnel très sympathique, serviable et accueillant. Hôtel très bien situé.

2026-02-22 • via Nuitee
R
Regilyn • extended_group • us
9
Hotel near heart of Hanoi. Spacious rooms and comfortable beds.
Pros:

The location is great for the first timers visiting Hanoi. The hotel is walking distance to major attractions. Room is spacious and has comfortable bed. The staffs are friendly and accommodating especially Calvin (receptionist). He always makes sure our stay is comfortable. He even helped me pull off my surprise to my mom and husband. We recommend this hotel for their great service.

Cons:

Bathrooms can have some improvements.

2026-02-12 • via Nuitee
• couple • es
7
2025-08-27 • via Nuitee
M
Mohand • couple • fr
4
Pas à refaire
Pros:

Proche du centre ville

Cons:

Hôtel vieux chambre petite équipement modeste. Porte entre de la chambre ferme mal

2025-08-04 • via Nuitee
J
julie • solo_traveller • fr
10
Pros:

Personnel très accueillant et au petit soin.
Très belle chambre.
Si vous ouvrez les fenêtres vous entendrez le bruit mais une fois fermées vous êtes au calme.

2025-07-31 • via Nuitee
C
Claire • with friends • ph
8
Very good
Pros:

location

2025-04-27 • via Nuitee
T
Thuyen • solo traveller • vn
7
Good
2025-03-23 • via Nuitee
H
Hawre • with friends • iq
6
Pleasant
2025-03-16 • via Nuitee
M
Michael • solo traveller • au
4
Very sweet staff but quality of facilities lacking.
Pros:

Location and service staff

Cons:

Cleanliness was poor - dirty suspicious stains which I removed from the wall myself. Bar fridge that didn’t chill. Breakfast buffet was very basic, and decade more limited, when occupancy levels decreased.

2025-03-12 • via Nuitee
B
Baban • family with young children • iq
8
Very good
Pros:

Everything was great the staff was amazing and respectful 🙏 and the location was great in center

Cons:

Nothing

2025-03-10 • via Nuitee
M
Murray • young couple • au
8
Very good
2025-03-08 • via Nuitee
E
Eric • young couple • us
8
Very good
2025-03-03 • via Nuitee
A
Adrienn • group • hu
10
Exceptional
2025-02-16 • via Nuitee
H
Ha • solo traveller • us
10
Exceptional
2025-02-16 • via Nuitee
H
Ha • solo traveller • us
10
Exceptional
2025-02-16 • via Nuitee
R
Ramil • young couple • sa
8
Very good
Pros:

It’s near to all area in old quarter

2025-02-04 • via Nuitee