Four Points Flex by Sheraton Kobe Sannomiya

Hotels
Four Points Express
8.4 (2218 reviews)
1-9 Nunobikicho, Chuo-ku , Kobe , jp

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Facilities for disabled guests
Massage services
Non-smoking throughout
Wheelchair accessible
Lower bathroom sink
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Good location
Cons:
Cleanliness issues
Room ventilation problems
Limited amenities in some rooms

Categories

Cleanliness
7.61
Some issues with cleanliness noted, such as dust under the bed and hair in the sink.
Service
9.08
Staff provided excellent service, with many positive mentions about their helpfulness and friendliness.
Location
8.62
Convenient location close to train stations and local amenities.
Room Quality
8.07
Rooms noted as clean and adequately sized, although some experienced lack of views.
Amenities
8.6
Amenities present, though some guests found issues with specific items like the water dispenser.
Value for Money
8.06
Generally reasonable value considering location and cleanliness, despite some issues.
Food and Beverage
8.61
Breakfast well-received, with good variety and quality.
Overall Experience
8.58
Overall a positive experience with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:04

Property Description

Convenient Location
Situated just minutes away from popular attractions like Kitano Ijinkan and Kobe Chinatown, UNIZO INN Kobe Sannomiya offers easy access to the best of Kobe.

Comfortable Rooms
Each room is thoughtfully equipped with modern amenities including a flat-screen TV, air conditioning, and a private bathroom with complimentary toiletries, ensuring a comfortable stay for guests.

Convenient Facilities
With a 24-hour front desk, English and Japanese-speaking staff, on-site restaurant, and services like dry cleaning and massages, guests can enjoy a hassle-free stay at UNIZO INN Kobe Sannomiya.

Experience convenience and comfort at UNIZO INN Kobe Sannomiya - book your stay now!

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 2218 reviews
Cleanliness: 7.61
Service: 9.08
Location: 8.62
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.06
Food and Beverage: 8.61
Overall Experience: 8.58
A
AYUMI couple jp
7
2026-05-08 via Nuitee
M
Marie solo_traveller cz
8
2026-05-07 via Nuitee
Y
Yonatan solo_traveller il
9
2026-05-07 via Nuitee
F
Fabio extended_group jp
7
Bom custo benefício
Pros:

Quarto limpo e sem cheiro de mofo.

Cons:

Poderia ser maior para maior conforto para 2 pessoas. Localização um pouco longe e se estiver chovendo, será complicado

2026-05-07 via Nuitee
H
Hisao solo_traveller jp
10
Cons:

カードキーが、エレベーターと関連の説明が、なかったこと

2026-05-06 via Nuitee
A
Ansel solo_traveller ph
10
2026-05-06 via Nuitee
A
Ayaka couple jp
7
2026-05-06 via Nuitee
M
Maki solo_traveller jp
9
2026-05-06 via Nuitee
J
john solo_traveller gb
8
2026-05-06 via Nuitee
F
Fumie solo_traveller jp
9
2026-05-06 via Nuitee
Y
Yoshichika extended_group jp
9
2026-05-05 via Nuitee
C
Christian solo_traveller fr
7
Pros:

L'emplacement

Cons:

Le petit déjeuner, la chambre vraiment trop petite

2026-05-04 via Nuitee
S
Sian solo_traveller jp
8
Pros:

This hotel is basically bookended by Sannomiya and shin Kobe stations, so you have your pick. Close to Sannomiya station there is a lovely street full of bars and restaurants. Close to Sannomiya station there js also access to the airport bus. The hotel is comfortable and has all the usual stuff available in case you’ve forgotten anything! Really clean and the staff are friendly.

2026-05-02 via Nuitee
L
Long Kiu Myron extended_group hk
10
2026-04-30 via Nuitee
solo_traveller jp
9
2026-04-30 via Nuitee
M
MITSUKI solo_traveller jp
10
2026-04-29 via Nuitee
O
Ordóñez Angamarca solo_traveller es
10
2026-04-28 via Nuitee
J
Janelle couple au
7
Comfortable but a slightly larger room would be better
Pros:

The location and the cleanliness

Cons:

The room was very small with the bed up against a wall so my husband had to climb over me to get out of bed

2026-04-22 via Nuitee
K
KENJI couple jp
7
2026-04-19 via Nuitee
(
(Frau) Takako solo_traveller de
7
2026-04-15 via Nuitee