Four Points Flex by Sheraton Kobe Sannomiya

Hotels
•
Four Points Express
8.4 (2131 reviews)
1-9 Nunobikicho, Chuo-ku , Kobe , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Facilities for disabled guests
Massage services
Non-smoking throughout
Wheelchair accessible
Lower bathroom sink
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Good location
Cons:
Cleanliness issues
Room ventilation problems
Limited amenities in some rooms

Categories

Cleanliness
7.61
Some issues with cleanliness noted, such as dust under the bed and hair in the sink.
Service
9.08
Staff provided excellent service, with many positive mentions about their helpfulness and friendliness.
Location
8.62
Convenient location close to train stations and local amenities.
Room Quality
8.07
Rooms noted as clean and adequately sized, although some experienced lack of views.
Amenities
8.6
Amenities present, though some guests found issues with specific items like the water dispenser.
Value for Money
8.06
Generally reasonable value considering location and cleanliness, despite some issues.
Food and Beverage
8.61
Breakfast well-received, with good variety and quality.
Overall Experience
8.58
Overall a positive experience with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:04

Property Description

Convenient Location
Situated just minutes away from popular attractions like Kitano Ijinkan and Kobe Chinatown, UNIZO INN Kobe Sannomiya offers easy access to the best of Kobe.

Comfortable Rooms
Each room is thoughtfully equipped with modern amenities including a flat-screen TV, air conditioning, and a private bathroom with complimentary toiletries, ensuring a comfortable stay for guests.

Convenient Facilities
With a 24-hour front desk, English and Japanese-speaking staff, on-site restaurant, and services like dry cleaning and massages, guests can enjoy a hassle-free stay at UNIZO INN Kobe Sannomiya.

Experience convenience and comfort at UNIZO INN Kobe Sannomiya - book your stay now!

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 2131 reviews
Cleanliness: 7.61
Service: 9.08
Location: 8.62
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.06
Food and Beverage: 8.61
Overall Experience: 8.58
G
Game rp Do • solo_traveller • tw
10
非常好
Pros:

住宿位子還可以,雖然離車站有一小段距離,但是還算近,而且樓下就有松屋,吃飯很方便,另外有桌椅,對於需要使用筆電的我來說很有用

Cons:

無

2026-04-04 • via Nuitee
T
Takeshi • couple • jp
8
快適
Pros:

部屋が綺麗だった

Cons:

なし

2026-04-03 • via Nuitee
Y
YONG-DONG • solo_traveller • tw
10
Very Good
Pros:

房間大小適中，重點是有桌子這點，對需要使用筆記型電腦很需要，未來有需要，還會再來住飯店。

Cons:

沒有

2026-04-01 • via Nuitee
V
Vasil • solo_traveller • jp
9
2026-03-31 • via Nuitee
D
Donald • solo_traveller • gb
9
Pros:

Good location and very quiet at night. The staff let me store my bags until check in time which was also greatly appreciated. I skipped breakfast due to time constraints so can't really comment on it but it looked substantial enough at the restaurant next door.

Cons:

Nothing, I'd stay here again.

2026-03-31 • via Nuitee
A
Alan • solo_traveller • nz
7
Pros:

Location

Cons:

Hard bed, small room, inadequate coffee sticks.
No BBC World TV channel

2026-03-31 • via Nuitee
N
Naoko • couple • jp
7
2026-03-31 • via Nuitee
T
Takeru • solo_traveller • jp
8
2026-03-28 • via Nuitee
A
AMANO • solo_traveller • jp
9
2026-03-27 • via Nuitee
N
NOZOMI • solo_traveller • jp
8
快適
Pros:

掃除が行き届いていて、綺麗だった
ゴミ箱が、分別しやすいようになっていて、よかった

Cons:

加湿空気清浄機があると良かった
乾燥がつらかった

2026-03-26 • via Nuitee
S
SATOU • couple • jp
9
最高でした。
Pros:

スタッフの対応が丁寧で、過ごしやすかった。
部屋も綺麗で、快適に過ごせた。

Cons:

特にない。

2026-03-25 • via Nuitee
T
TAKEHIKO • solo_traveller • jp
8
2026-03-22 • via Nuitee
K
kazunobu • solo_traveller • jp
8
2026-03-22 • via Nuitee
K
kazunobu • solo_traveller • jp
8
2026-03-22 • via Nuitee
D
Dominique Bourdier • solo_traveller • ph
7
Pros:

L’emplacementbrea

Cons:

Breakfast was very low w

2026-03-22 • via Nuitee
藤田 • solo_traveller • jp
8
また利用したいです。
Pros:

スタッフの方が皆さん親切でした。

Cons:

駅から遠く、付近にお店が少ないところです。

2026-03-21 • via Nuitee
F
FUJII • extended_group • jp
8
Pros:

三ノ宮駅からも10分強のロケーションでよかったです！

2026-03-21 • via Nuitee
T
Takuro • solo_traveller • jp
8
１泊目と２泊目の価格差に、やや驚き、
Pros:

朝食が値段もは内容も良かった。
ロビーの飲み物サービスも良かった。

Cons:

バスタブが小さい。トイレの便座が冷たい。

2026-03-19 • via Nuitee
I
Irena • couple • ph
6
Enttäuschend wenn man andere „4 points flex by Sheraton „ kennt
Pros:

Walking distance zum Bahnhof.

Cons:

Basic Frühstück von Fastfood Restaurant nebenan.
Alter TV (nur japanisch, kein Smart, kein YouTube etc).
Schmutziges Sofa und auch Teppich

2026-03-18 • via Nuitee
M
misato • couple • jp
8
最高
Pros:

ホテルの周りに飲食店も多くてとても便利な立地だった

Cons:

ユニットバスが少し使いにくかった

2026-03-17 • via Nuitee