Four Points Flex by Sheraton Kobe Sannomiya

Hotels
•
Four Points Express
8.4 (2264 reviews)
1-9 Nunobikicho, Chuo-ku , Kobe , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Good location
Cons:
Cleanliness issues
Room ventilation problems
Limited amenities in some rooms

Categories

Cleanliness
7.61
Some issues with cleanliness noted, such as dust under the bed and hair in the sink.
Service
9.08
Staff provided excellent service, with many positive mentions about their helpfulness and friendliness.
Location
8.62
Convenient location close to train stations and local amenities.
Room Quality
8.07
Rooms noted as clean and adequately sized, although some experienced lack of views.
Amenities
8.6
Amenities present, though some guests found issues with specific items like the water dispenser.
Value for Money
8.06
Generally reasonable value considering location and cleanliness, despite some issues.
Food and Beverage
8.61
Breakfast well-received, with good variety and quality.
Overall Experience
8.58
Overall a positive experience with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:04

Property Description

Convenient Location
Situated just minutes away from popular attractions like Kitano Ijinkan and Kobe Chinatown, UNIZO INN Kobe Sannomiya offers easy access to the best of Kobe.

Comfortable Rooms
Each room is thoughtfully equipped with modern amenities including a flat-screen TV, air conditioning, and a private bathroom with complimentary toiletries, ensuring a comfortable stay for guests.

Convenient Facilities
With a 24-hour front desk, English and Japanese-speaking staff, on-site restaurant, and services like dry cleaning and massages, guests can enjoy a hassle-free stay at UNIZO INN Kobe Sannomiya.

Experience convenience and comfort at UNIZO INN Kobe Sannomiya - book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 2264 reviews
Cleanliness: 7.61
Service: 9.08
Location: 8.62
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.06
Food and Beverage: 8.61
Overall Experience: 8.58
M
Mohamed Benhenni • solo_traveller • fr
9
Je n’aurais pas pu espérer mieux pour ce prix là !
Pros:

Quand on connaît la ville, l’emplacement est très stratégique ! Situé pile entre le quartier de Sannomiya, le centre ville de Kobe, et la station Shin Kobe pour prendre le Shinkansen (à environ 10-15min à pied l’un de l’autre). Ça rend les départs vers d’autres villes et les retours de longues journées vraiment mieux vivables !
De plus, avec une boulangerie et deux supérettes à même pas deux minutes, et malgré être au bord d’une route fréquentée, la chambre, assez spacieuse pour deux valises, était suffisamment insonorisé pour ne pas être dérangé par le bruit.
La salle de bain est bien agencé et très propre. Il y aussi du matériel d’hygiène à disposition et la possibilité de lancer des machines à laver également.

Cons:

La Wifi était un peu restrictive, impossible d’utiliser un VPN. De plus, il était nécessaire de faire un compte sur le site de l’hôtel pour y accéder, ça ne prend pas beaucoup de temps heureusement mais cela reste une étape supplémentaire.

2026-07-04 • via Nuitee
T
Tokunaga • solo_traveller • jp
8
2026-07-03 • via Nuitee
M
Masatsugu • solo_traveller • jp
7
外の景色は欲しかったがそれなりに快適だった。
Pros:

スタッフの方の接客が心地よく快適なステイでした。部屋は清潔で寝具も心地よくゆっくりできました。

Cons:

窓を開けると隣のビルの壁で個人的に圧迫感が覚えました。やはり窓の外には空が欲しいあらためて思いました。

2026-07-03 • via Nuitee
岡崎 • solo_traveller • jp
9
また宜しくお願い致します
Pros:

新神戸駅まで比較的近い
スタッフさんが気持ちよい挨拶、対応いただける事

Cons:

ウォーターサーバーが故障か?
水もお湯も出なかったのが残念。。

2026-07-02 • via Nuitee
E
ERIKA • solo_traveller • jp
6
2026-06-28 • via Nuitee
P
Pramesthi • couple • jp
9
2026-06-27 • via Nuitee
A
Anais • solo_traveller • ch
7
2026-06-27 • via Nuitee
S
sho • solo_traveller • jp
7
2026-06-27 • via Nuitee
H
HIRAYASU • solo_traveller • jp
10
2026-06-26 • via Nuitee
K
Kobayashi • solo_traveller • jp
9
2026-06-25 • via Nuitee
D
Dionysia • solo_traveller • gr
5
2026-06-24 • via Nuitee
なおふみ • solo_traveller • jp
7
2026-06-23 • via Nuitee
J
Johannes • couple • dk
9
2026-06-22 • via Nuitee
K
Kyoko • solo_traveller • jp
7
2026-06-21 • via Nuitee
S
Suzuki • family_with_children • jp
7
新神戸と三宮の中間で移動しやすかった。
Pros:

新幹線で移動したので、新神戸からも近いので良かった。

Cons:

朝食付きだったが、松屋なのを予約後に知った。朝食を付けなければよかったと後悔した。

2026-06-21 • via Nuitee
I
I • solo_traveller • jp
8
2026-06-20 • via Nuitee
N
NOBUHIKO • solo_traveller • jp
8
2026-06-19 • via Nuitee
M
Mami • solo_traveller • jp
5
2026-06-14 • via Nuitee
E
Eline • couple • nl
8
Fijn!
Pros:

Locatie, aardig personeel. Mogelijkheid early checkin (voor kleine toeslag).

Cons:

Ontbijt niet zo bijzonder.

2026-06-13 • via Nuitee
P
Paul • solo_traveller • ca
9
Pros:

Clean, good sized room. Massive breakfast the next morning.

2026-06-12 • via Nuitee