Four Points Flex by Sheraton Kobe Sannomiya

Hotels
•
Four Points Express
8.4 (2318 reviews)
1-9 Nunobikicho, Chuo-ku , Kobe , JP
+81 78-230-0381

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Good location
Cons:
Cleanliness issues
Room ventilation problems
Limited amenities in some rooms

Categories

Cleanliness
7.61
Some issues with cleanliness noted, such as dust under the bed and hair in the sink.
Service
9.08
Staff provided excellent service, with many positive mentions about their helpfulness and friendliness.
Location
8.62
Convenient location close to train stations and local amenities.
Room Quality
8.07
Rooms noted as clean and adequately sized, although some experienced lack of views.
Amenities
8.6
Amenities present, though some guests found issues with specific items like the water dispenser.
Value for Money
8.06
Generally reasonable value considering location and cleanliness, despite some issues.
Food and Beverage
8.61
Breakfast well-received, with good variety and quality.
Overall Experience
8.58
Overall a positive experience with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:04

Property Description

Convenient Location
Situated just minutes away from popular attractions like Kitano Ijinkan and Kobe Chinatown, UNIZO INN Kobe Sannomiya offers easy access to the best of Kobe.

Comfortable Rooms
Each room is thoughtfully equipped with modern amenities including a flat-screen TV, air conditioning, and a private bathroom with complimentary toiletries, ensuring a comfortable stay for guests.

Convenient Facilities
With a 24-hour front desk, English and Japanese-speaking staff, on-site restaurant, and services like dry cleaning and massages, guests can enjoy a hassle-free stay at UNIZO INN Kobe Sannomiya.

Experience convenience and comfort at UNIZO INN Kobe Sannomiya - book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 2318 reviews
Cleanliness: 7.61
Service: 9.08
Location: 8.62
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.06
Food and Beverage: 8.61
Overall Experience: 8.58
フジモト • solo_traveller • jp
9
Pros:

お部屋の清潔感
立地の良さ！
コンビニすぐ目の前！

Cons:

なし

2026-10-24 • via Nuitee
フジモト • solo_traveller • jp
9
Pros:

お部屋の清潔感
スタッフの対応がよい！
朝食がリーズナブル、美味しい

Cons:

特になし

2026-10-24 • via Nuitee
Y
Yunnuo • solo_traveller • gb
10
2026-10-23 • via Nuitee
刀使ノ婿 • solo_traveller • jp
8
Pros:

三宮から徒歩圏内

Cons:

仕事柄きになってきまったのが埃…
基本清掃しない壁面に埃を見つけてしまい…
室内清掃時にフラワー(ホコリ取り)とかでやるだけでもかなり見栄えは変わると思います。

2026-10-22 • via Nuitee
N
NANAKO • solo_traveller • jp
6
2026-10-22 • via Nuitee
T
tenta • solo_traveller • jp
10
2026-10-22 • via Nuitee
I
I-AN • solo_traveller • tw
9
住兩晚，使用一樓洗衣場設備與自助備品。
Pros:

親切但不會太超過，位置方便是幹線公車會經過的地點
又離三宮車站一小段路可以保有安靜。

Cons:

可能是當天市區住宿需求增加，價格略為浮動

2026-10-22 • via Nuitee
H
Hideko • solo_traveller • jp
8
お得
Pros:

レセプションの方の対応が素晴らしかったです

2026-10-22 • via Nuitee
J
jacopo • couple • it
10
2026-10-19 • via Nuitee
W
Wai Yi • couple • gb
7
Pros:

The restaurants nearby

Cons:

The facilities in the toilet are too old fashion and the room size is also quite small

2026-10-19 • via Nuitee
R
Ronny • couple • ch
9
2026-10-18 • via Nuitee
A
Antonio • solo_traveller • it
8
Pros:

La posizione è molto comoda

Cons:

La pulizia del bagno non era ottimale.

2026-10-18 • via Nuitee
K
KATO • solo_traveller • jp
4
まぁこんなもん
Pros:

特にない

Cons:

駅から遠い

2026-10-18 • via Nuitee
K
Kentaro • solo_traveller • jp
7
2026-10-17 • via Nuitee
S
Shubainuskyrunner • solo_traveller • jp
6
Pros:

全体的に清潔で、ベッドが眠りやすかった。

Cons:

チェックインを対応いただいた方が不慣れだった。マリオット・ボンヴォイというポイントシステムがあるようですが、初めて聞くこの単語を早口で言われても何のことだか分からなかった。他ホテルと比べてアクセスが良くないのに割高だった。

2026-10-17 • via Nuitee
V
Virginia • extended_group • gb
10
Very good value for money, exceptional level of cleanliness
Pros:

Extremely cheap for level of service/property you get

Cons:

Nothing

2026-10-17 • via Nuitee
I
Ijou • solo_traveller • tw
10
去飯店路上是微上坡，拖著行李會很累，但回車站就是一路下坡，有好有壞，整個房間乾淨整齊很舒服
Pros:

房間乾淨 廁所是白光！！！！

Cons:

一進房間 電視會自動開啟

2026-10-15 • via Nuitee
G
Glenn • solo_traveller • us
9
2026-10-14 • via Nuitee
T
Tongbuasirilai • solo_traveller • th
9
Cons:

10 minutes walk from the Shin-kobe station

2026-10-13 • via Nuitee
C
christine • solo_traveller • au
10
2026-10-13 • via Nuitee