Four Points Flex by Sheraton Kobe Sannomiya

Hotels
•
Four Points Express
8.4 (2218 reviews)
1-9 Nunobikicho, Chuo-ku , Kobe , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Facilities for disabled guests
Massage services
Non-smoking throughout
Wheelchair accessible
Lower bathroom sink
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Good location
Cons:
Cleanliness issues
Room ventilation problems
Limited amenities in some rooms

Categories

Cleanliness
7.61
Some issues with cleanliness noted, such as dust under the bed and hair in the sink.
Service
9.08
Staff provided excellent service, with many positive mentions about their helpfulness and friendliness.
Location
8.62
Convenient location close to train stations and local amenities.
Room Quality
8.07
Rooms noted as clean and adequately sized, although some experienced lack of views.
Amenities
8.6
Amenities present, though some guests found issues with specific items like the water dispenser.
Value for Money
8.06
Generally reasonable value considering location and cleanliness, despite some issues.
Food and Beverage
8.61
Breakfast well-received, with good variety and quality.
Overall Experience
8.58
Overall a positive experience with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:04

Property Description

Convenient Location
Situated just minutes away from popular attractions like Kitano Ijinkan and Kobe Chinatown, UNIZO INN Kobe Sannomiya offers easy access to the best of Kobe.

Comfortable Rooms
Each room is thoughtfully equipped with modern amenities including a flat-screen TV, air conditioning, and a private bathroom with complimentary toiletries, ensuring a comfortable stay for guests.

Convenient Facilities
With a 24-hour front desk, English and Japanese-speaking staff, on-site restaurant, and services like dry cleaning and massages, guests can enjoy a hassle-free stay at UNIZO INN Kobe Sannomiya.

Experience convenience and comfort at UNIZO INN Kobe Sannomiya - book your stay now!

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 2218 reviews
Cleanliness: 7.61
Service: 9.08
Location: 8.62
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.06
Food and Beverage: 8.61
Overall Experience: 8.58
A
AYUMI • couple • jp
7
2026-05-08 • via Nuitee
M
Marie • solo_traveller • cz
8
2026-05-07 • via Nuitee
Y
Yonatan • solo_traveller • il
9
2026-05-07 • via Nuitee
F
Fabio • extended_group • jp
7
Bom custo benefício
Pros:

Quarto limpo e sem cheiro de mofo.

Cons:

Poderia ser maior para maior conforto para 2 pessoas. Localização um pouco longe e se estiver chovendo, será complicado

2026-05-07 • via Nuitee
H
Hisao • solo_traveller • jp
10
Cons:

カードキーが、エレベーターと関連の説明が、なかったこと

2026-05-06 • via Nuitee
A
Ansel • solo_traveller • ph
10
2026-05-06 • via Nuitee
A
Ayaka • couple • jp
7
2026-05-06 • via Nuitee
M
Maki • solo_traveller • jp
9
2026-05-06 • via Nuitee
J
john • solo_traveller • gb
8
2026-05-06 • via Nuitee
F
Fumie • solo_traveller • jp
9
2026-05-06 • via Nuitee
Y
Yoshichika • extended_group • jp
9
2026-05-05 • via Nuitee
C
Christian • solo_traveller • fr
7
Pros:

L'emplacement

Cons:

Le petit déjeuner, la chambre vraiment trop petite

2026-05-04 • via Nuitee
S
Sian • solo_traveller • jp
8
Pros:

This hotel is basically bookended by Sannomiya and shin Kobe stations, so you have your pick. Close to Sannomiya station there is a lovely street full of bars and restaurants. Close to Sannomiya station there js also access to the airport bus. The hotel is comfortable and has all the usual stuff available in case you’ve forgotten anything! Really clean and the staff are friendly.

2026-05-02 • via Nuitee
L
Long Kiu Myron • extended_group • hk
10
2026-04-30 • via Nuitee
• solo_traveller • jp
9
2026-04-30 • via Nuitee
M
MITSUKI • solo_traveller • jp
10
2026-04-29 • via Nuitee
O
Ordóñez Angamarca • solo_traveller • es
10
2026-04-28 • via Nuitee
J
Janelle • couple • au
7
Comfortable but a slightly larger room would be better
Pros:

The location and the cleanliness

Cons:

The room was very small with the bed up against a wall so my husband had to climb over me to get out of bed

2026-04-22 • via Nuitee
K
KENJI • couple • jp
7
2026-04-19 • via Nuitee
(
(Frau) Takako • solo_traveller • de
7
2026-04-15 • via Nuitee