Four Points Flex by Sheraton Kobe Sannomiya

Hotels
•
Four Points Express
8.4 (2131 reviews)
1-9 Nunobikicho, Chuo-ku , Kobe , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Facilities for disabled guests
Massage services
Non-smoking throughout
Wheelchair accessible
Lower bathroom sink
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Good location
Cons:
Cleanliness issues
Room ventilation problems
Limited amenities in some rooms

Categories

Cleanliness
7.61
Some issues with cleanliness noted, such as dust under the bed and hair in the sink.
Service
9.08
Staff provided excellent service, with many positive mentions about their helpfulness and friendliness.
Location
8.62
Convenient location close to train stations and local amenities.
Room Quality
8.07
Rooms noted as clean and adequately sized, although some experienced lack of views.
Amenities
8.6
Amenities present, though some guests found issues with specific items like the water dispenser.
Value for Money
8.06
Generally reasonable value considering location and cleanliness, despite some issues.
Food and Beverage
8.61
Breakfast well-received, with good variety and quality.
Overall Experience
8.58
Overall a positive experience with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:04

Property Description

Convenient Location
Situated just minutes away from popular attractions like Kitano Ijinkan and Kobe Chinatown, UNIZO INN Kobe Sannomiya offers easy access to the best of Kobe.

Comfortable Rooms
Each room is thoughtfully equipped with modern amenities including a flat-screen TV, air conditioning, and a private bathroom with complimentary toiletries, ensuring a comfortable stay for guests.

Convenient Facilities
With a 24-hour front desk, English and Japanese-speaking staff, on-site restaurant, and services like dry cleaning and massages, guests can enjoy a hassle-free stay at UNIZO INN Kobe Sannomiya.

Experience convenience and comfort at UNIZO INN Kobe Sannomiya - book your stay now!

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 2131 reviews
Cleanliness: 7.61
Service: 9.08
Location: 8.62
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.06
Food and Beverage: 8.61
Overall Experience: 8.58
K
Kosuke • solo_traveller • jp
7
2026-02-12 • via Nuitee
G
GO • solo_traveller • jp
8
よかったです
Pros:

フロントのコーヒーが美味しい

Cons:

松屋での朝食

2026-02-12 • via Nuitee
N
Nicolas • couple • fr
8
2026-02-12 • via Nuitee
T
Tingwen • couple • cn
10
2026-02-11 • via Nuitee
S
Stanislav • solo_traveller • id
9
2026-02-11 • via Nuitee
C
CHISATO • solo_traveller • jp
10
2026-02-11 • via Nuitee
Y
yumi • solo_traveller • jp
9
2026-02-11 • via Nuitee
H
Hayato • solo_traveller • jp
9
予想したイメージに近い感じでした。
Pros:

道路対面にコンビニエンスストアも近くにあり、駅からも近くロケーションは良かった。また、優しく的確な接客も良かった。

Cons:

エレベーター内部のカードをかざす位置が低く、分かりづらい。説明が必要かと思います。

2026-02-09 • via Nuitee
Y
YOSHIKAWA • solo_traveller • jp
7
2026-02-08 • via Nuitee
K
Kishin • couple • jp
9
2026-02-08 • via Nuitee
N
NAI SHUAN • solo_traveller • tw
9
2026-01-31 • via Nuitee
友徳 • solo_traveller • jp
7
2026-01-30 • via Nuitee
Y
yvanoff • couple • br
8
2026-01-30 • via Nuitee
T
Tomoko • solo_traveller • jp
8
とても良かったです。
Pros:

スタッフの方が親切でした。
清潔なお部屋でよかったです。
新神戸駅からも近く，助かりました。

2026-01-30 • via Nuitee
Y
yasuko • solo_traveller • jp
8
部屋は清潔で過ごしやすい
Pros:

新しくてキレイ

Cons:

ロビーの茶葉等取れるところがほかのお客さんが取った後か、少し散らかって汚れていた

2026-01-28 • via Nuitee
M
MATSUOKA • solo_traveller • jp
9
2026-01-28 • via Nuitee
K
Kawakami • couple • jp
8
ストレスなく快適でした^ ^
Pros:

バス停が目の前、利便性が良い
清潔である
松屋と提携の朝食が良い
リーズナブル！

Cons:

部屋着は各部屋に置いてほしい

2026-01-28 • via Nuitee
V
Valentin • family_with_children • fr
9
Bon hôtel, tout est accessible à pieds
Pros:

La salle de bains était bien.
Il y a une fontaine à eau dans le couloir, et un micro-ondes vers la réception.
Il y a 4 choix de petit-déjeuner, de plutôt asiatique à plutôt occidental.

L'établissement était situé entre la gare, le quartier animé, et le téléphérique de Nunobiki. Tout est accessible à pieds.

2026-01-27 • via Nuitee
N
norihisa • solo_traveller • jp
9
2026-01-25 • via Nuitee
J
Ji Young • couple • kr
10
2026-01-24 • via Nuitee