Four Points Flex by Sheraton Kobe Sannomiya

Hotels
Four Points Express
8.4 (2309 reviews)
1-9 Nunobikicho, Chuo-ku , Kobe , jp

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Good location
Cons:
Cleanliness issues
Room ventilation problems
Limited amenities in some rooms

Categories

Cleanliness
7.61
Some issues with cleanliness noted, such as dust under the bed and hair in the sink.
Service
9.08
Staff provided excellent service, with many positive mentions about their helpfulness and friendliness.
Location
8.62
Convenient location close to train stations and local amenities.
Room Quality
8.07
Rooms noted as clean and adequately sized, although some experienced lack of views.
Amenities
8.6
Amenities present, though some guests found issues with specific items like the water dispenser.
Value for Money
8.06
Generally reasonable value considering location and cleanliness, despite some issues.
Food and Beverage
8.61
Breakfast well-received, with good variety and quality.
Overall Experience
8.58
Overall a positive experience with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:04

Property Description

Convenient Location
Situated just minutes away from popular attractions like Kitano Ijinkan and Kobe Chinatown, UNIZO INN Kobe Sannomiya offers easy access to the best of Kobe.

Comfortable Rooms
Each room is thoughtfully equipped with modern amenities including a flat-screen TV, air conditioning, and a private bathroom with complimentary toiletries, ensuring a comfortable stay for guests.

Convenient Facilities
With a 24-hour front desk, English and Japanese-speaking staff, on-site restaurant, and services like dry cleaning and massages, guests can enjoy a hassle-free stay at UNIZO INN Kobe Sannomiya.

Experience convenience and comfort at UNIZO INN Kobe Sannomiya - book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 2309 reviews
Cleanliness: 7.61
Service: 9.08
Location: 8.62
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.06
Food and Beverage: 8.61
Overall Experience: 8.58
M
Masako solo_traveller jp
8
Nice!
Pros:

三宮駅からそう遠くなくロケーションがよく、その割にはリーゾナブルだった♪

Cons:

バスルーム入口の段差が意外と大きく、子供や背の低い人、老人などには少し不自由かと思います

2026-08-29 via Nuitee
solo_traveller jp
8
グッド
Pros:

場所が良かった
新神戸に近くて、料金が安くて、きれいだった

Cons:

ありません

2026-08-28 via Nuitee
T
Takashi solo_traveller jp
6
朝は気持ちよく旅立てました
Pros:

朝食のボリュームは満足 清潔感はあった 壁は厚く静かに過ごせた

Cons:

アメニティ(ひげそり)が最初にどこにあるのか、わからなかったが、フロントに聞きに行ったら、横に設置してあった。
枕が、フカフカで、眠れなかった。(個人的には固めが好きなので、どこかにあると助かる)

2026-08-27 via Nuitee
N
Nana solo_traveller jp
10
2026-08-25 via Nuitee
D
de Chavez family_with_children ph
8
It was a very comfortable and convenient place to stay during our trip and we really enjoyed here.
Pros:

The location was very convenient. It was walking distance from 2 JR stations and a subway so it's easy to access if you're travelling by train. There were also several convenience stores around the area and an attached restaurant in front. Since the hotel is located in the Sannomiya area, you also have access to many shopping streets, department stores, and amenities in and around the stations.

Cons:

The laundry facilities were limited. There were only 2 machines available at the hotel, so we had to wait several hours to have a turn at them when it became busy (usually at night, and during our stay there were many guests).

2026-08-24 via Nuitee
S
SATOKO solo_traveller jp
8
2026-08-20 via Nuitee
H
Hidekazu solo_traveller jp
8
2026-08-19 via Nuitee
くー couple jp
9
2026-08-18 via Nuitee
S
Sabrina couple it
9
2026-08-16 via Nuitee
S
Seino solo_traveller jp
7
2026-08-15 via Nuitee
K
Kubo solo_traveller jp
7
高コスパの長名称ホテル
Pros:

三宮でこの価格は非常に魅力的
1Fに松屋、近隣並びにローソンが有り利便性が高い
室内もバス・トイレはリニューアルされて居室とも清潔で広さも不満の無い水準

Cons:

猛暑もあり駅からキャリーケース持ちで10分強は負担大
冷蔵庫に製氷室が無く氷・氷菓を保存出来ないのは不便
蛇足だがホテル名が冗長過ぎると感じた

2026-08-15 via Nuitee
Y
Yuki solo_traveller jp
6
清潔好きな日本人には物足りないかも
Pros:

従業員の方の感じが良かった

Cons:

清掃が少し残念だった
浴室の2段めのトレーにカビが生えていた
髪の毛が結構落ちていた

2026-08-14 via Nuitee
H
Hiroi couple jp
10
2026-08-13 via Nuitee
T
TUBASA family_with_children jp
5
家族連れには向いていないと感じた。1人や2人なら良いと思います。
Pros:

建物が新しく清潔
スタッフの方が話しやすくて良かった。

Cons:

ベッドが狭かった

2026-08-12 via Nuitee
E
Eiko solo_traveller jp
9
機会があればまた利用したい。
Pros:

三ノ宮からも新神戸からも歩けるアクセスの良さ。
コンパクトだが狭さは感じない部屋。
アメニティはロビーから持っていくが必要なものだけ取るので無駄がない。
部屋のお茶が美味しかったです。
施設も新しい。
価格もリーズナブル。

Cons:

フロントがもう少し広かったらチェックインがもう少しスムーズかと。

2026-08-11 via Nuitee
F
fukui noriko couple jp
9
快適
Pros:

とても綺麗でした

Cons:

特にないです

2026-08-11 via Nuitee
Y
YUKI couple jp
6
2026-08-09 via Nuitee
K
kaori couple jp
7
かいてきでした
Pros:

アクセスの良さ
無駄のないすっきりとした部屋
リファのドライヤーが無料で借りられた

Cons:

バスルームは小さめ

2026-08-09 via Nuitee
Y
YUNA solo_traveller jp
10
2026-08-08 via Nuitee
M
MIKA solo_traveller jp
5
とても満足
Pros:

清潔、親切、日本人スタッフはとても良かった

Cons:

タイミースタッフなのかな?という人が時々いた、気が利かないポツンと。

2026-08-08 via Nuitee