Kimpton Tryon Park Hotel by IHG

Hotels
Kimpton Hotels
9.4 (649 reviews)
303 South Church Street , Charlotte , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Exceptional Service
Great Location
Cons:
WiFi Issues
Food Quality Concerns

Categories

Cleanliness
8.95
General sentiment was positive, but some complaints about a lack of thorough cleaning were noted.
Service
10
Multiple reviews highlighted exceptional staff and service experiences throughout the stay.
Location
9.95
Several reviews praised the convenient location of the hotel.
Room Quality
9.45
Generally positive mentions, though some issues with amenities such as the TV remote were reported.
Amenities
8.95
Some positive aspects mentioned like the rooftop bar, but noted issues with in-room dining.
Value for Money
9.45
Appears to be reasonable, but some guests felt parking costs were excessive.
Food and Beverage
8.45
Mixed reviews about food quality, especially regarding room service.
Overall Experience
10
Overall sentiments were very positive despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:06

Property Description

Rooftop Bar with Stunning Views
Experience crafted cocktails and shareable snacks at Merchant & Trade, our rooftop bar overlooking Romare Bearden Park.

Luxurious Accommodations
Indulge in rooms and suites featuring flat-screen TVs, pillow-top mattresses, and marble bathrooms with premium bath amenities.

Wellness and Entertainment
Enjoy personalized service, rooftop yoga classes, a full-service spa, fitness center, and proximity to top attractions like the Blumenthal Performing Arts Center.

Book now for an unforgettable stay at Kimpton Tryon Park Hotel in Uptown Charlotte.

Important information:

Please note that breakfast package reservations are allowed breakfast for a maximum of two people sharing a room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Property Policies

  • Pets

    Pets are allowed. No extra charges.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 48 per day.

  • Internet

    WiFi is available in all areas and costs USD 12.99 per 24 hours.

Location

Guest Reviews

9.4
Based on 649 reviews
Cleanliness: 8.95
Service: 10
Location: 9.95
Room Quality: 9.45
Amenities: 8.95
Value for Money: 9.45
Food and Beverage: 8.45
Overall Experience: 10
P
Pike solo_traveller us
2
2026-07-13 via Nuitee
S
Stephanie solo_traveller us
10
Acdc
Pros:

Beautiful hotel. Excellent staff. Best location.

2026-07-13 via Nuitee
M
mgmckenzie Family Dillsburg, Pennsylvania
10
5+ stars
Pros:

Lovely hotel, but the real selling point is the amazing service. Special shout-out to Destiney, Anthony and the whole valet team; kind, courteous and engaging, extremely accommodating. We visit Charlotte 3-4 times per year, always look forward to the Kimpton experience.

2026-07-12 via Tripadvisor
G
gemiperkins Couples Atlanta, Georgia
10
Great trip in to see a show at Bank of America
Pros:

Easy walk to the stadium and good restaurants.The rooms were spacious and nice. It had a fridge with stocked mini bar options. The pillows and bed were very comfortable and the restaurant in the lobby was delicious for breakfast! Get the pizza!

2026-07-12 via Tripadvisor
E
Explore45073225283 Family
10
Great downtown hotel .. great valet .. Destiny & Mar
Pros:

Great location
Friendly staff
Clean rooms ... except not sure what brown stains are on the carpet .. had a text asking about our experience and I said GREAT .. I sent the pictures below of stained carpet and asked what could they be but never received a response .. (only bad experience at hotel)

Super friendly helpful valet staff especially Destiny Destiny and Mar .. they both remembered our names .. the whole staff was quite helpful

2026-07-09 via Tripadvisor
Z
Z7938VBkellyc Family
10
Excellent Stay
Pros:

We had a wonderful long weekend here celebrating 4th of July and my daughters birthday. The staff was exceptional- which is rare these days! Every staff member we encountered was so kind and helpful- from the valet, bellman, front desk, and cleaning crew. They made sure my daughters birthday was magical. The hotel is extremely clean and has the best views of the baseball field. We definitely recommend this hotel for a unique experience seeing the baseball field from your room! The rooftop bar was a lot of fun with most people in the 30-40 year old range. The line to go up was very long, but as hotel guest we got to go right up without a wait.

2026-07-09 via Tripadvisor
4
407loram Friends getaway
10
Happy & Fortunate
Pros:

Mari & Nick were very helpful & kind to us. Went the extra mile UNLIKE a lot of people today!!!! VERY HAPPY 😊😊😊😊😊

2026-07-06 via Tripadvisor
6
641kalliet Friends getaway
10
Phenomenal
Pros:

Excellent service from the moment I pulled into the property- everyone from valet to front desk to restaurant was approachable and welcoming. Caroll was my valet and honestly I can't say enough good things about him. He's funny, personable, attentive, respectful, and builds a connection. With as busy as it was on a Saturday afternoon, no one there made you feel like you had to get out of the way. They smiled at everyone. It was awesome! Thank you for a memorable experience and we'll definitely be back for a third visit

2026-06-30 via Tripadvisor
9
96calis Business
10
Really great experience
Pros:

Going to the Kimpton is always a great experience, but this time the relay was noticeably incredible! They were quick and personable and friendly and just made the whole experience really great. I use valet often at other hotels and this one one was impressive! !

2026-06-30 via Tripadvisor
D
DIDIER couple fr
9
2026-06-29 via Nuitee
H
huntermZ6596EV Family
10
Great Service!
Pros:

Destinee was such a big help! We had a great stay!!

2026-06-28 via Tripadvisor
7
70mallorys Family
10
Great Stay!
Pros:

The room was beautiful and so nice to stay in. We had no problems with cleanliness. Destiny was great with our valet services and was quick and efficient with our bags. Loved our stay in general and would definitely return.

2026-06-28 via Tripadvisor
J
jennaromano03 Friends getaway Grand Rapids, Kent County, Michigan
10
Exceptional Service
Pros:

Destiny & Anthony at valet provided exceptional service. Great people & very personable. Overall great experience at a great hotel.

2026-06-28 via Tripadvisor
S
S5299ORnathanb Family
8
A weekend in Charlotte
Pros:

Everyone was incredibly kind and friendly especially Mar. Mar was always smiling and willing to help us when we needed it.

The only issue during our stay was the elevator that stopped halfway up to our floor and wouldn’t move for over 4 minutes. No one answered the alarm when we pushed it and the elevator didn’t start up until someone else called it.

Ok, maybe two issues. The room could use a little TLC. The toilet seat was loose, the bathroom door handle would come off and there were weird brown spots on the carpet. So I bundled the second issue.

2026-06-26 via Tripadvisor
S
susanpJ4493RY Family Houston, Texas
10
Very happy pretty parents
Pros:

Excellent service. I was surprised by how friendly and helpful every person we came in contact with at the hotel was. From the valet stand, front desk, and restaurant, we received to notch service. Highly recommend. The park across the street was a wonderful place to walk our fur daughter.

2026-06-26 via Tripadvisor
D
deamole Couples
10
Great accommodation in downtown
Pros:

The staff and service were wonderful. The food in Angeline’s was great

2026-06-22 via Tripadvisor
L
Lisa family_with_children us
10
We loved our stay.
Pros:

Close to stadium, staff was super helpful and nice

Cons:

Didn’t have microwave in room

2026-06-22 via Nuitee
C
Camper49920395633 Family
10
Outstanding Valet Service
Pros:

Our experience with valet parking at the Kimpton Tryon Park Hotel was outstanding from start to finish. Every member of the valet team was kind, welcoming, and genuinely helpful, making arriving and leaving completely stress-free.

A special thank-you to Caroll, who went above and beyond. He was exceptionally friendly, helpful, and professional, greeting us with a smile every time we saw him. He made the entire valet experience easy and enjoyable, and his excellent customer service really stood out. Team members like Caroll are a wonderful reflection of the hospitality at Kimpton Tryon Park. We truly appreciated the warm welcome and would gladly stay here again!

2026-06-21 via Tripadvisor
C
Cheryl family_with_children us
10
Great hotel close to all we wanted to do. Very pleased.
Pros:

Safe, clean, comfortable, close to all the things we planned to do.

Cons:

The property was great. From coffee and tea downstairs to comfortable beds and great views. Maybe a keurig in the room would be nice.

2026-06-17 via Nuitee
S
Stephen couple us
10
2026-06-15 via Nuitee