Kimpton Tryon Park Hotel by IHG

Hotels
•
Kimpton Hotels
9.4 (684 reviews)
303 South Church Street , Charlotte , us
+1 704-445-2626

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Exceptional Service
Great Location
Cons:
WiFi Issues
Food Quality Concerns

Categories

Cleanliness
8.95
General sentiment was positive, but some complaints about a lack of thorough cleaning were noted.
Service
10
Multiple reviews highlighted exceptional staff and service experiences throughout the stay.
Location
9.95
Several reviews praised the convenient location of the hotel.
Room Quality
9.45
Generally positive mentions, though some issues with amenities such as the TV remote were reported.
Amenities
8.95
Some positive aspects mentioned like the rooftop bar, but noted issues with in-room dining.
Value for Money
9.45
Appears to be reasonable, but some guests felt parking costs were excessive.
Food and Beverage
8.45
Mixed reviews about food quality, especially regarding room service.
Overall Experience
10
Overall sentiments were very positive despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:06

Property Description

Rooftop Bar with Stunning Views
Experience crafted cocktails and shareable snacks at Merchant & Trade, our rooftop bar overlooking Romare Bearden Park.

Luxurious Accommodations
Indulge in rooms and suites featuring flat-screen TVs, pillow-top mattresses, and marble bathrooms with premium bath amenities.

Wellness and Entertainment
Enjoy personalized service, rooftop yoga classes, a full-service spa, fitness center, and proximity to top attractions like the Blumenthal Performing Arts Center.

Book now for an unforgettable stay at Kimpton Tryon Park Hotel in Uptown Charlotte.

Important information:

Please note that breakfast package reservations are allowed breakfast for a maximum of two people sharing a room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Location

Property Video

Guest Reviews

9.4
Based on 684 reviews
Cleanliness: 8.95
Service: 10
Location: 9.95
Room Quality: 9.45
Amenities: 8.95
Value for Money: 9.45
Food and Beverage: 8.45
Overall Experience: 10
J
Joshua • couple • us
10
2026-08-04 • via Nuitee
A
Akeely • couple • us
10
Despite that experience, I would still highly recommend the hotel and look forward to returning.
Pros:

I absolutely loved everything about my stay at the Kimpton Tryon Hotel in Charlotte! The hotel was beautiful, clean, and the staff throughout the property were welcoming and professional. The location was perfect, and I truly enjoyed my experience. I will definitely be staying here again.

Cons:

The only disappointment was my experience at the rooftop bar. My group and I stood directly in front of the bartender waiting to be served, but he repeatedly skipped over us to help other guests who arrived after we did. After waiting for quite some time without being acknowledged, we decided to leave and visit another bar instead. His behavior came across as very rude and unprofessional, which unfortunately took away from an otherwise amazing stay.

2026-08-03 • via Nuitee
3
354shelitar • Couples
10
Great for couples getaway
Pros:

Perfect hotel for a couples weekend! Close to everything, including the Bank of America and Spectrum stadiums and the roof top bar was awesome as well. Staff were professional and valet were cool, especially Caroll and Destiny. Will be back soon.

2026-07-26 • via Tripadvisor
S
sydneyj314 • Solo travel
10
Amazing!
Pros:

Everyone was very nice and professional. Would definitely visit this hotel again.

2026-07-26 • via Tripadvisor
6
685kristenes • Couples
10
Amazing experience
Pros:

Absolutely had a great stay and enjoyed everything. Atmosphere was nice and relaxing to include the rooftop in the evening. Loved our room. We used a ride share when we wanted to leave the hotel or walked to local restaurants. Perfect location and view. From time that we arrived til the time that we left. I wish I wrote down everyone’s name but everyone I interacted with was great! Destiny brought our truck down and was so helpful getting us out (let us know when road was clear due to buses blocking any clear view to the main road. Very grateful to the entire staff this weekend (Jul 24th-26) for the relaxing time.

2026-07-26 • via Tripadvisor
J
Jessica • extended_group • us
9
2026-07-22 • via Nuitee
7
781macj • Friends getaway
10
A exceptionally well oiled machine!
Pros:

Everything was perfection from the valet crew to the front desk, beautiful room with a view of the city, to the amazing rooftop restaurant. All my cares and needs were taken care of! The hotel itself is like a combo boutique and resort. I will definitely be back!!!

2026-07-21 • via Tripadvisor
E
ericamV6067NE • Friends getaway
10
Great!
Pros:

The guys in valet were very professional, nice and respectful! I appreciate your service!

2026-07-20 • via Tripadvisor
C
chrishK3449CT • Solo travel
2
Check in was great, but wont stay again
Pros:

Check in was great, but wont stay again

2026-07-20 • via Tripadvisor
K
Kalilah • couple • us
10
From the valet drivers to the front desk clerks everyone was beyond helpful. This place is really a gem and I hope it ne
Pros:

The property was exceptionally clean and the customer service omg was unbelievable!!! I’ll definitely be visiting again!!!

Cons:

There was nothing I didn’t like.

2026-07-20 • via Nuitee
5
560ricardow • Family
10
Over all had a wonderful time there.
Pros:

Staff was very attentive to all our needs. Valet Anthony, Caol,caroll and Andy were very helpful. Room was clean and spacious. The atmosphere was beautiful.

2026-07-19 • via Tripadvisor
K
kimberlysS6602MA • Friends getaway
10
Awesome customer service!
Pros:

If you ever visit Charlotte and need to spend the night, please reserve your stay here. The customer service was top notch, rooms were spotless, and within walking distance to several places! The atmosphere was welcoming with being greeted by every employee. Valet parking attendants very helpful. Thanks Ruben, Anthony, Caroll, and Destiny.

2026-07-19 • via Tripadvisor
K
kmeRaleighNc • Couples • Crofton, Maryland
6
Nice..........but
Pros:

Let me start with the pros. This hotel is convenient to aspects of downtown and the walkability to the Bank of America stadium. The restaurant inside was expensive but food was amazing! Roof top bar has very limited seating, so reserving a table is highly recommended. All staff were very friendly. Bathroom was very clean! Pros- For the money spent per night, the beds need to be replaced. Mattresses are very thin and wore down, NOT comfortable at all. The pillows are the same, very thin. Overall stay was good, but sleep is important and the mattresses and pillows do not suffice. Also, this is a pet friendly hotel, which is good but- they should inform guest without pets that they are staying on a pet friendly floor. Those with allergies should be at least notified during check in.

2026-07-19 • via Tripadvisor
A
Acquila • solo_traveller • us
9
2026-07-19 • via Nuitee
C
Christal • solo_traveller • us
9
Pros:

Excellent location, lovely staff and accomodations.
Water was nice and hot with great pressure from start to finish and the elevator system was very prompt. The view from the floor to ceiling windows in our room was great. Leadership presence was noted without them mentioning it. Our needs where anticipated from check in to check out. Great job Jkala Williams doorman Mat as and your smiling team, we will be back!

Cons:

A few red carpet stains in our room

2026-07-19 • via Nuitee
P
Pike • solo_traveller • us
2
2026-07-13 • via Nuitee
S
Stephanie • solo_traveller • us
10
Acdc
Pros:

Beautiful hotel. Excellent staff. Best location.

2026-07-13 • via Nuitee
M
mgmckenzie • Family • Dillsburg, Pennsylvania
10
5+ stars
Pros:

Lovely hotel, but the real selling point is the amazing service. Special shout-out to Destiney, Anthony and the whole valet team; kind, courteous and engaging, extremely accommodating. We visit Charlotte 3-4 times per year, always look forward to the Kimpton experience.

2026-07-12 • via Tripadvisor
G
gemiperkins • Couples • Atlanta, Georgia
10
Great trip in to see a show at Bank of America
Pros:

Easy walk to the stadium and good restaurants.The rooms were spacious and nice. It had a fridge with stocked mini bar options. The pillows and bed were very comfortable and the restaurant in the lobby was delicious for breakfast! Get the pizza!

2026-07-12 • via Tripadvisor
E
Explore45073225283 • Family
10
Great downtown hotel .. great valet .. Destiny & Mar
Pros:

Great location
Friendly staff
Clean rooms ... except not sure what brown stains are on the carpet .. had a text asking about our experience and I said GREAT .. I sent the pictures below of stained carpet and asked what could they be but never received a response .. (only bad experience at hotel)

Super friendly helpful valet staff especially Destiny Destiny and Mar .. they both remembered our names .. the whole staff was quite helpful

2026-07-09 • via Tripadvisor