Residence Inn by Marriott Dallas Allen/Fairview

Almost Everything was perfect

Silence
Good location

Great location and the staff were very nice and friendly.

One of my most fave stays. What a wonderful property! I loved the bright pillows on the comfy couch. From the moment you walk in it feels safe and upscale yet do not pay upscale prices. I love that it had a full kitchen table! I loved the water art feature by the elevators too! I did not expect a full fridge and two stove top burners! BONUSES! The square footage of 699 was ample room! My son always appreciates a desk and comfortable office chair to do his gaming so SCORE there too!

So normally when a kitchen is provided, you don't get a breakfast in the lobby. THEY DO THAT! Breakfast is included in your stay! What!? I know right!! This'll be the first time that I had a kitchen and was offered complimentary breakfast in the lively and comfy lobby area.

Clean

My husband and his friends gathered for some time off and had a blast.

Staff was very friendly and the breakfast was much better than most hotels.

Great facility and location

Great location. Large comfortable rooms.

Very clean, friendly staff, excellent breakfast, big rooms, comfy beds and pillows, and having a kitchen was great! We will definitely stay here whenever we are in town.

Disappointing Stay – Cleanliness Standards Not Met

I was very disappointed with my recent stay at this Marriott Bonvoy property. Upon check-in, I found the room in an unacceptable condition: the kitchen had trash left behind, the pull-out bed was unmade with cushions scattered on the floor, the bathroom mirror was dirty, and a side lamp was broken. This experience did not align with Marriott’s ‘Commitment to Clean’ initiative, which emphasizes rigorous cleaning protocols and guest room sanitation . 

As a Marriott Bonvoy member, I chose this hotel expecting the high standards the brand promises. Unfortunately, the lack of proper housekeeping and maintenance fell short of those expectations. I hope management addresses these issues to uphold the quality and cleanliness standards that guests anticipate from Marriott properties.

We travel a lot and are not brand specific when it comes to the hotel usually booking the hotel for convenience to our destination, amenities or other reasons. This is the first hotel I’ve ever stayed at that has made me want to become loyal to residence Inn by Marriott. We booked 2 accessible suites for 3 nights each and this hotel checked every box. A hot breakfast in the morning, indoor pool with a pool chair left. The rooms were clean and spacious and well stocked with personal items, including dish soap and dish dishwasher liquid as we had a full kitchen. The staff at 4 o’clock in the morning, 1 o’clock in the afternoon or 11 o’clock at night, no matter who it was, was more than helpful always greeting you with a smile. The location for us was perfect as we were visiting family in Fairview. And that entire area was very walkable with an abundance of eating and shopping things close by.

Very clean and very quiet. All staff were very polite

This was the dirtiest hotel I’ve ever rented. They reviewed it at 9.2 it isn’t worth a 6.2. It had built up grease and food all over the stove top and oven door not only being filthy but giving off an odor of dirty disgusting grease. The floors were filthy. I didn’t even want my suitcase on the floor. And once I decided to try to just sleep and get out of there, my night stand right next to my bed was filthy dirty. The handle on the night stand had some dirty build up all over it making it unbearable. I called the front desk telling them the conditions and saying I was leaving could I please get a refund for the rest of my stay? They refused. They would not even give me a refund for my 2nd and 3rd night with the 24 and 48 hour notice. The refrigerator as well as the freezer smelled horrific. And the people across the hall appeared to be living there permanently. I had to leave immediately due to the filth and due to the fact that I am a female traveling with my 2 young daughters, for my safety. I spent 0 nights at this establishment. I had to rent an entirely different hotel. I reached out to Expedia and they did nothing for me. Expedia should look at the hotel before they give it a review or before the rent it to a hard working individual whom ended up being ripped off for $70o dollars. Shame on you Expedia, shame on you both for not caring whatsoever about your customers, their happiness, their safety, and their wellbeing.Most disgusting hotel I’ve ever been overcharged for

Great location, the hotel was reasonably priced for the amenities provided. Clean pool and above average breakfast made our trip an enjoyable experirnece.