Swiss-Belinn Airport Surabaya

Hotels
Swiss-Belinn
8.5 (476 reviews)
Jl Raya Juanda KM 1,88 Gedangan Sidoarjo. East Java. Indonesia , Sidoarjo , id

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Comfortable accommodations
Friendly staff
Convenient airport location
Cons:
Cleanliness issues reported
Expensive food and beverage options

Categories

Cleanliness
7.89
Several reviews indicate cleanliness issues, such as the unclean shower cap and dirt on the bedside table.
Service
9.36
Most reviews praise the friendly and helpful staff, contributing positively to the service experience.
Location
8.9
Conveniently located near the airport with a free shuttle service, though some mention the lack of nearby restaurants.
Room Quality
8.85
Rooms are generally described as comfortable and clean, meeting expectations for quality.
Amenities
7.88
Some amenities like the AC and bathroom facilities had issues, impacting the overall satisfaction.
Value for Money
8.34
Value perception is mixed, with some citing high prices for services and items, while others find it reasonable.
Food and Beverage
7.89
Food quality is praised, but some reviews mention high prices and a lack of variety.
Overall Experience
8.86
Overall, the experience is positive, with many users expressing willingness to return despite minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-14 15:25

Property Description

Luxurious Amenities
Swiss-Belinn Airport Surabaya offers an unforgettable stay with an outdoor swimming pool, fitness centre, and a restaurant for guests to indulge in.

Comfortable Accommodation
Each air-conditioned room is well-equipped with modern amenities including a desk, kettle, fridge, safety deposit box, flat-screen TV, and a private bathroom with a shower.

Convenient Location
Situated just 3 km from Juanda International Airport, the hotel provides easy access to nearby attractions like Sharp Bamboo Monument and Submarine Monument.

Experience comfort and convenience at Swiss-Belinn Airport Surabaya.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 476 reviews
Cleanliness: 7.89
Service: 9.36
Location: 8.9
Room Quality: 8.85
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 7.89
Overall Experience: 8.86
K
Korben couple gb
9
2026-01-31 via Nuitee
R
Rodney couple au
7
Great location for airport
Pros:

Great staff, great location if flying, only 5mins to airport, bed was comfortable
The staff set up decorations for our anniversary and they were very nice

Cons:

A little expensive compared to other hotels in Surabaya but you are paying for airport location, the bar had run out of fruit etc for drinks

2026-01-27 via Nuitee
G
gati_gayatri family_with_children id
8
SwissBell - Masih menjadi pilihan utama
Pros:

Sarapan pagi cukup beragam.

Cons:

Musholla, Ruang atau taman bermain untuk anak-anak kurang memadai. Usahakan dapat ditingkatkan, plus kafe keluarga .. lebih asyik.

2026-01-26 via Nuitee
M
Marcie family_with_children br
9
Pros:

It was close to the airport and comfortable. Our plane was canceled and we were able to stay there at the last minute.

Cons:

No pool.

2026-01-23 via Nuitee
T
Tiziano Butturini extended_group it
9
Pros:

Abbiamo passato solamente una notte in questo hotel. La posizione è ottima vicino all'aeroporto. Tutti i servizi hanno rispettato le aspettative per essere un airporthotel. Nulla da ridire.

2026-01-22 via Nuitee
S
SALAM solo_traveller fr
7
Hôtel idéal pour un transit (aéroport)
Pros:

Localisation (à proximité de l’aéroport)
Staff

Cons:

Sonorisation des chambres

2026-01-19 via Nuitee
K
Khong Luan, Ann family_with_children sg
8
Pros:

Hotel is near to airport - around15-20 mins to reach airport. Breakfast is great. A good spread and room is clean and comfortable.5 stars rating.

2026-01-19 via Nuitee
S
sherpani kezia family_with_children id
3
Pros:

The property, the room, all physical aspect of the hotel

Cons:

- No one is opening the door no mattwr how many baggage you bring. No one helped. I don't know, but this is the FIRST time this happened to me.
- We choose this hotel because it has an airport shuttle. They said it's every hour, exactly at 4am, 5am and so on. Turns out they are late. When we ask for it, they said that the schedule will be late. Instead of 5am. It will be 5.20am. So we took taxi instead.
- The room service is 24/7 or so they say. I called 3 times around 1am, no answer.

2026-01-19 via Nuitee
J
Jessica couple us
7
good stay thank you
Pros:

beds were comfortable. tv was nice

Cons:

shower did not have hot water only warm water

2026-01-19 via Nuitee
R
Rusli family_with_children my
7
Excellent and worth for money spent
Pros:

Near to the air port n Hotel transport service is excellent.

Cons:

None

2026-01-15 via Nuitee
D
Don couple au
6
2026-01-13 via Nuitee
E
Esmeralda extended_group nl
8
Prima voor 1 nacht op doorreis
Pros:

Dichtbij luchthaven

Cons:

Zwembad is klein en heeft geen ligbedden

2026-01-09 via Nuitee
F
farzilah family_with_children my
9
Pros:

Very nice breakfast and near to airport. Free shuttle to airport.
Room spacious.

Cons:

Everything perfect.

2026-01-08 via Nuitee
A
adrian couple gb
8
20 minutes to the airport
Pros:

Very clean and friendly staff

Cons:

Not actually close to the airport, it was a 20 minute drive

2026-01-03 via Nuitee
C
Connector67753987283 Family
10
F&B area
Pros:

Good ambience
Nice food
Friendly services from staff
Keep it good. Thank youu
……………………………………………………………………………………………

2026-01-02 via Tripadvisor
L
LM family_with_children au
8
Pros:

Everything was really good. The breakfast was exceptional.

Cons:

The rooms had a slight smell to them.

2025-12-24 via Nuitee
M
Marlies family_with_children id
7
2025-12-24 via Nuitee
A
Alexander solo_traveller nl
9
Great place close to the airport for transit and relax
Pros:

The rooms were clean, big and comfortable. The airconditioning was not working upon arrival but engineering came fast and fixed it. It took a while to check in because I arrived early, so I ordered some food and that was good. I also appreciated the express laundry service and the breakfast to go, as early as 2:30 am..

Cons:

No negative points

2025-12-23 via Nuitee
L
Lisa Prajogo family_with_children au
8
2025-12-15 via Nuitee
G
Gerald solo_traveller gb
8
Good value comfortable hotel near airport.
Pros:

Short ride from the airport with a free hotel shuttle - good communication with the driver so no waiting around after your journey.
Large room with everything you need after several weeks in basic homestays while diving. Hot shower - bliss 😀.
Staff pleasant and helpful.

Cons:

No restaurants or shops in easy walking distance, so the only option is to eat at the hotel - my meal was fine, but I usually like to eat away from hotels. A small bottle of beer with my dinner was very expensive. I know the issues with government tax etc in Indonesia, but check the price before you order to prevent shocks when you get the bill!

2025-12-08 via Nuitee