My Place Hotel-Ankeny/Des Moines IA

Hotels
8.5 (293 reviews)
2506 Southeast Tones Drive , Ankeny , us
+1 515-381-0589

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Cons:
Bugs in the room
Lack of proper kitchen supplies

Categories

Cleanliness
8.14
The rooms were generally clean, but there were reports of bugs and an unpleasant smell in the non-smoking room.
Service
9.11
Generally friendly and caring staff, though there were issues with requests being ignored.
Location
8.65
The location is good, but there were concerns about safety due to the presence of groups hanging out outside.
Room Quality
9.1
Rooms were comfortable and spacious with useful amenities, although some guests had specific issues.
Amenities
7.63
The kitchenette was lacking basic supplies which led to dissatisfaction.
Value for Money
9.59
Value was appreciated given the price and cleanliness, but additional amenities are expected.
Food and Beverage
6.64
Food options were limited and the lack of kitchen supplies was a major inconvenience.
Overall Experience
9.11
A generally positive stay, but issues with amenities and cleanliness impacted the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:00

Property Description

Modern Accommodations

Discover comfort and convenience at My Place Hotel-Ankeny/Des Moines IA. Built in 2018, our 2-star hotel offers modern and non-smoking rooms equipped with free WiFi and a fridge. Unwind in our shared lounge or grab a drink at the snack bar during your stay.

Convenient Amenities

Enjoy complimentary private parking and make use of our business center for all your work needs. Our 24-hour front desk ensures assistance whenever you need it.

Nearby Attractions

Explore nearby attractions such as the Science Center of Iowa and Iowa State Capitol Building, all within a short distance from our hotel. Don't miss out on the opportunity to experience the best of Ankeny and Des Moines during your stay with us.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 293 reviews
Cleanliness: 8.14
Service: 9.11
Location: 8.65
Room Quality: 9.1
Amenities: 7.63
Value for Money: 9.59
Food and Beverage: 6.64
Overall Experience: 9.11
K
Kindi • couple • us
1
Terrible smell/ Dirty hotel and rooms
Pros:

The location only

Cons:

The whole hotel smells so bad like old food and just dirty. Carpet is filthy and like I said the smell of food is atrocious. I guess that’s what it’s like in an extended stay motel. Also the bathtub never drained and nobody cleaned the room or changed garbage/ fresh towels for 7 days! Gross. Never again

2026-08-22 • via Nuitee
S
Spann • solo_traveller • au
10
2026-08-16 • via Nuitee
D
Danny • couple • us
8
Good place nice clean
Pros:

Nice clean

Cons:

No breakfast

2026-08-13 • via Nuitee
D
Darius • family_with_children • us
10
Pros:

Location and staff were excellent

2026-08-12 • via Nuitee
W
Wenlin • couple • us
1
Cons:

The room smells like urine. Especially when you enter the room.

2026-08-09 • via Nuitee
D
D5657YMmichaelp • Family
10
First timer
Pros:

Amazing staff and facility! Comfortable beds and spacious room.
Located around an abundance of eating places.
Highly recommended!

2026-08-08 • via Tripadvisor
P
Pedro • family_with_children • us
8
it was ok
Pros:

the bed was comfortable

Cons:

the pillows were dirty and we had to ask for clean pillows

2026-07-12 • via Nuitee
V
Veronica • solo_traveller • us
6
Pros:

The location was great for our needs. It was clean, and the what staff i saw were very nice.

Cons:

Unless you physically went down and asked they did not clean the rooms or change out the towels. I usually reuse the towels m but by the 3rd day we needed a change out. We left the room available for thwm to clean and change things and they did nothing. That was the biggest complaint. We were there for 7 days....

2026-07-10 • via Nuitee
V
Valenzuela • solo_traveller • us
10
Pros:

Very polite service and accommodations were great room was very comfortable

Cons:

Na

2026-07-01 • via Nuitee
V
Valenzuela • solo_traveller • us
10
Pros:

Location and cleanliness.

Cons:

Na

2026-06-30 • via Nuitee
C
carsella • Family
10
Great hotel!
Pros:

I had a family member in a care center so had to stay for an extended period of time. This hotel accommodated my request and partners with the care center to offer families a discounted rate. Other hotels nearby do the same thing but their discounts are not very good as compared to My Place. What a great company to do that! My room was spacious and clean. The full size refrigerator was so handy to have. The staff have been very kind and helpful with questions. The location is perfect with a beautiful walking path nearby. I would stay here again in a minute.

2026-06-17 • via Tripadvisor
J
Jacqueline • couple • us
6
The beds were comfortable but if you have sensitive sense of smell these rooms have been lived in with lots of cooking g
Pros:

Friendly staff and good location and fair price

Cons:

Room smelled really bad, smell was stuck in carpet and probably grease in the microwave hood fan. Dishes for kitchen were not available to borrow but had to be purchased. The hard floors were sticky and when I mopped it to get rid of the sticky the white towel was really dirty tap that was gross.

2026-06-15 • via Nuitee
S
Susan • solo_traveller • us
9
A nice property that I would stay at again.
Pros:

Great location with a pond to walk around. Friendly staff.

Cons:

$25 pet fee was higher than other My Place properties ive stayed at. I travel with a highly trained dog. I wish there was a way to show or build a profile in the My Place reward system that reduces the fee after several stays.

2026-06-04 • via Nuitee
G
gary a madden • solo_traveller • us
10
2026-05-23 • via Nuitee
L
Lori • couple • us
7
Pros:

Price & location.

2026-05-19 • via Nuitee
M
Martin • couple • us
1
Be aware of them canceling your reservation
Pros:

We didn’t get to stay here since they canceled our reservation so we don’t like anything about it!

Cons:

My advice is do not book with this hotel. Three days before we were to arrive, the manager, Adam, called and told my husband that they were canceling our reservation. When he told why they were canceling our reservation he lied to us and told us that we were one of the last ones to reserve a hotel room, which was not true because we reserved in early October and then tried to tell us that there were graduations going on which is not the case in early April. What really happened is we got a good rate through booking.com and the hotel wanted to charge more because it was a very popular weekend during due to the Luke Combs concert in Ames, so instead of honoring the confirmed reservation we had, Adam made up an excuse to cancel our room so he could charge more for the same room. We had to scramble to find another room that was available, which was further away and cost more.

2026-05-07 • via Nuitee
T
Traveler642790 • Couples
2
Beware of them, canceling your room and lying to you
Pros:

My advice is do not book with this hotel. Three days before we were to arrive, the manager, Adam, called and told my husband that they were canceling our reservation. When he told why they were canceling our reservation he lied to us and told us that we were one of the last ones to reserve a hotel room, which was not true because we reserved in early October and then tried to tell us that there were graduations going on which is not the case in early April. What really happened is we got a good rate through booking.com and the hotel wanted to charge more because it was a very popular weekend during due to the Luke Combs concert in Ames, so instead of honoring the confirmed reservation we had, Adam made up an excuse to cancel our room so he could charge more for the same room. We had to scramble to find another room that was available, which was further away and cost more.

2026-04-13 • via Tripadvisor
F
fig tree safaris • family_with_children • us
9
Pros:

Clean, nice beds, great location, staff personal.

Cons:

At times the children above us kept running up and down for hours. Next time need to be on the top floor!

2026-03-12 • via Nuitee
K
Kstone15 • Couples • Grand Island, Nebraska
2
Avoid at all cost myplace Akeny/Des Moines Iowa
Pros:

Booked for stay 1/30/26. Had to cancel, reached out to hotel who said contact booking company and gave name of company we did not use. Contacted the correct booking company who said we would get refund. Followed up 2/13 and was told hotel denied refund. Booking company said if we get name of person we spoke with and approval we can have refund. Called and talked to GM at hotel who claim he never got any phone calls from booking company. Then GM claims he can not authorize a refund as his agreement with booking company prohibits him from ever doing this!!! I reached back out to booking company who states they did contact him several times and he denied the refund request every time. Not a hotel I would recommend nor is it one I will ever book for future travel stays.

2026-02-27 • via Tripadvisor
K
Kim • family_with_children • us
10
2026-01-20 • via Nuitee