Hampton By Hilton London Excel

Hotels
•
Hampton Inn
8.3 (6954 reviews)
Dockside Road, London, E16 2FQ , London , gb

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Small rooms
Invasion of privacy during stay

Categories

Cleanliness
7.3
There were cleanliness issues mentioned, including dirty windows and common areas.
Service
8.8
Staff were noted as friendly in several reviews, but some encounters were lacking warmth.
Location
8.3
Location is convenient for transport, but some found it a bit far from central attractions.
Room Quality
7.8
Rooms described as small with cleanliness issues, but some found comfort in the beds.
Amenities
8.3
Amenities were moderately mentioned, with a good variety in the breakfast.
Value for Money
8.8
Considered good value for the price, but some reviews suggest better options available.
Food and Beverage
8.8
Breakfast was frequently praised as good with a decent variety.
Overall Experience
8.3
Overall, the experience was satisfactory for most, but some issues affected enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:34

Property Description

Convenient Location
Situated in London, just a short walk from the ExCel London exhibition centre and close to the O2 Arena, Hampton By Hilton London Docklands offers easy access to key attractions.

Modern Amenities
Enjoy the comfort of air-conditioned rooms with free WiFi, flat-screen TVs, and tea/coffee making facilities. Relax in a private bathroom with a walk-in shower for a rejuvenating experience.

Great Services
Benefit from a 24-hour reception, an on-site bar, and complimentary breakfast during your stay. Experience convenience and quality service throughout your visit.

Book your stay at Hampton By Hilton London Docklands for a memorable and hassle-free experience.

Important information:

A credit or debit card authorization is required upon check-in at the hotel from the person(s) staying at the hotel.

If the booking is an advance purchase (none refundable booking), the actual card used to reserve and make pre-payment for the room must be presented upon arrival. If this is not possible, the charge on the original card provided will be refunded, and credit card payment will be requested before room keys are issued.

When booking is longer than 4 nights, different policies and additional supplements may apply.

Any bookings for more than 5 nights can be subject to pre-authorization for the amount of the 1st night of the stay as per hotel`s policy for long stay reservations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 15 per day.

Location

Property Video

Property Accessibility

Total Disability Score: 62.29
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 8
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.3
Based on 6954 reviews
Cleanliness: 7.3
Service: 8.8
Location: 8.3
Room Quality: 7.8
Amenities: 8.3
Value for Money: 8.8
Food and Beverage: 8.8
Overall Experience: 8.3
C
Catherine • extended_group • gb
7
Good value for 1 night stay
Pros:

Very clean and nice staff nut it was very basic

Cons:

Small room with narrow window. No hooks for towels in bathroom and glass door

2026-07-04 • via Nuitee
L
Lucia • solo_traveller • sk
9
2026-07-04 • via Nuitee
M
Mikey • couple • gb
8
Good location for Silverworks Island
Pros:

Location was great and rooms were spacious

Cons:

Cleaner walked in our room while asleep and also aggressively cleaning corridor and next door room early morning

2026-07-04 • via Nuitee
J
joseph • solo_traveller • gb
10
Couldn't fault it.
Pros:

Hotel staff very polite and helpful. Even got complimentary early check in which was a huge help for us.

Cons:

Nothing.

2026-07-04 • via Nuitee
G
Gordon • couple • gb
4
2026-07-04 • via Nuitee
L
Lydia • couple • us
5
Fair
Pros:

It was very clean

Cons:

The air-conditioning keeps going off
Housekeeping don’t knock before using their keys
There was no refrigerator in the room

2026-07-04 • via Nuitee
A
Alexander • couple • nl
4
2026-07-04 • via Nuitee
R
Roy B • solo_traveller • ie
6
2026-07-04 • via Nuitee
D
David • extended_group • gb
7
2026-07-04 • via Nuitee
J
Jose David • solo_traveller • es
10
2026-07-04 • via Nuitee
S
Sharon • solo_traveller • gb
10
2026-07-03 • via Nuitee
D
Daniel • solo_traveller • gb
7
2026-07-03 • via Nuitee
R
R. • family_with_children • nl
9
Pros:

Net hotel in een nieuwe omgeving net buiten de bewoonde stad maar wel dichtbij. De stad is vanaf hier prima bereikbaar met metro.
Op loopafstand van vliegveld londen city!

Cons:

Was eigenlijk prima.

2026-07-03 • via Nuitee
S
Samin • solo_traveller • gb
10
Pros:

Fantastic place to stay , very close to silver island area, only 10 min walk , very clean with a good breakfast which was included

2026-07-03 • via Nuitee
E
Emily • solo_traveller • gb
8
Pros:

Lovelt hotel. It was a Lovely room with comfy beds. House keeping staff were great checking If we need anything. Reception staff were friendly and helpful. We had a lovely stay and would return back if need be. It was close to the venue event we attended so it was very convenient for us with the location.

2026-07-02 • via Nuitee
Y
YwHa • solo_traveller • cz
8
velmi dobrá volba při akci v ExCel London
Pros:

Vstřícný personál
velikost pokoje
bar na recepci
poměr cena / kvalita
velmi dobré spojení do centra
10 minut pěšky do ExCel London

Cons:

v pokoji nebylo kam pověsit osušku
jednoduchá snídaně

2026-07-02 • via Nuitee
J
Janice • couple • gb
8
I would definitely return and recommend this hotel. Especially, if like us, you’re visiting Canary Wharf. It was a lovel
Pros:

It was so quiet, considering its location, near a busy road and the airport. Spotlessly clean, staff warm and welcoming and close proximity to the train station.

Cons:

I liked everything. No complaints 😊

2026-07-02 • via Nuitee
J
James • solo_traveller • gb
10
Pros:

Comfy room, great air con during a heatwave, lovely breakfast.

2026-07-01 • via Nuitee
G
Gayle • couple • gb
9
Great stay, very friendly staff, lovely breakfast including the waffles
Pros:

Air conditioning was amazing in the heat wave.

Cons:

The view from our room was just the loading bays.
Not enough tea sugar and milk in room.

2026-07-01 • via Nuitee
I
Ingrida • couple • gb
7
2026-07-01 • via Nuitee