Hampton By Hilton London Docklands

Hotels
•
Hampton Inn
8.3 (6801 reviews)
Dockside Road, London, E16 2FQ , London , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Small rooms
Invasion of privacy during stay

Categories

Cleanliness
7.3
There were cleanliness issues mentioned, including dirty windows and common areas.
Service
8.8
Staff were noted as friendly in several reviews, but some encounters were lacking warmth.
Location
8.3
Location is convenient for transport, but some found it a bit far from central attractions.
Room Quality
7.8
Rooms described as small with cleanliness issues, but some found comfort in the beds.
Amenities
8.3
Amenities were moderately mentioned, with a good variety in the breakfast.
Value for Money
8.8
Considered good value for the price, but some reviews suggest better options available.
Food and Beverage
8.8
Breakfast was frequently praised as good with a decent variety.
Overall Experience
8.3
Overall, the experience was satisfactory for most, but some issues affected enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:34

Property Description

Convenient Location
Situated in London, just a short walk from the ExCel London exhibition centre and close to the O2 Arena, Hampton By Hilton London Docklands offers easy access to key attractions.

Modern Amenities
Enjoy the comfort of air-conditioned rooms with free WiFi, flat-screen TVs, and tea/coffee making facilities. Relax in a private bathroom with a walk-in shower for a rejuvenating experience.

Great Services
Benefit from a 24-hour reception, an on-site bar, and complimentary breakfast during your stay. Experience convenience and quality service throughout your visit.

Book your stay at Hampton By Hilton London Docklands for a memorable and hassle-free experience.

Important information:

A credit or debit card authorization is required upon check-in at the hotel from the person(s) staying at the hotel.

If the booking is an advance purchase (none refundable booking), the actual card used to reserve and make pre-payment for the room must be presented upon arrival. If this is not possible, the charge on the original card provided will be refunded, and credit card payment will be requested before room keys are issued.

When booking is longer than 4 nights, different policies and additional supplements may apply.

Any bookings for more than 5 nights can be subject to pre-authorization for the amount of the 1st night of the stay as per hotel`s policy for long stay reservations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 15 per day.

Location

Property Video

Property Accessibility

Total Disability Score: 62.29
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 8
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.3
Based on 6801 reviews
Cleanliness: 7.3
Service: 8.8
Location: 8.3
Room Quality: 7.8
Amenities: 8.3
Value for Money: 8.8
Food and Beverage: 8.8
Overall Experience: 8.3
D
Deborah • solo_traveller • gb
8
A short visit at a comfy hotel within easy access of central London
Pros:

It was available at shortish notice near to Greenwich on marathon weekend. It was fairly easy to find and in short distance of the DLR and buses.

Cons:

The price of beer, but it is London.

2026-05-02 • via Nuitee
M
MARIO • couple • es
10
2026-05-02 • via Nuitee
S
Sarah • couple • gb
8
Pros:

Walkable to city airport, staff were kind and attentive. Beds were very comfy. It was quiet and breakfast choices were amazing.

2026-05-02 • via Nuitee
Y
Youssef • couple • ma
5
Pros:

La propreté

Cons:

Pas très sympa
Il nous fait payer les frais de parking a hauteur de 15 livres alors que c'est normalement compris dans le tarif

2026-05-02 • via Nuitee
D
Diana Gonzalez Darias • solo_traveller • es
8
2026-05-02 • via Nuitee
T
Thomas • family_with_children • gb
5
Pros:

No

Cons:

No

2026-05-01 • via Nuitee
K
Katherine • family_with_children • gb
10
Great hospitality.
Pros:

Really friendly staff. The room was a great space, lovely bathroom, all very clean and well set out. Great breakfast in the morning!

Cons:

The bar staff didn’t know what a shandy was 😂

2026-05-01 • via Nuitee
G
Gary • family_with_children • gb
9
Nice stay outside of the hustle and bustle of the city
Pros:

Friendly staff, good clean rooms, plenty of options at breakfast. No noise from other guests heard from the room.

Cons:

Air con alarm went off at 5:30am had to go down to reception to get it turned off after running a marathon the day before

2026-05-01 • via Nuitee
M
Marc • family_with_children • nl
8
Relax en net hotel, soms iets wat te druk bij het ontbijt.
Pros:

De ligging, heel relax 20 minuten lopen vanaf het vliegveld. En heel dicht bij de metro. 11 km en dan uitstappen bij de towerbridge.

Cons:

Nvt

2026-05-01 • via Nuitee
D
Dranga • couple • gb
6
2026-05-01 • via Nuitee
R
Raymond • solo_traveller • gb
8
2026-04-30 • via Nuitee
K
Karen • extended_group • gb
8
Good location and staff
Pros:

Great location and good staff

Cons:

The extra bed in the room had metal sticking out the side so had to put a towel over it as it was dangerous
Hot breakfast was almost empty an hour before breakfast finished so we only had a small amount of lukewarm scrambled egg

2026-04-30 • via Nuitee
M
Mačák • family_with_children • sk
10
2026-04-29 • via Nuitee
G
Georgios • couple • gr
9
2026-04-28 • via Nuitee
B
Benitez Valverde • solo_traveller • gb
6
Cons:

The receptionist was the most unhelpful person I've ever seen in a hotel,turns out I just didn't get a ticket for my bags and when I came to pick it up,I explained the problem and she answered,no ticket no bags,and I said if she could please look at the checkouts today,I show you my id and it's the same name.she said NO.
The breakfast staff was nice.

2026-04-28 • via Nuitee
F
fanta • solo_traveller • gb
7
2026-04-28 • via Nuitee
L
Leonard • solo_traveller • ie
9
Very happy
Pros:

Clean, quiet and comfortable

2026-04-27 • via Nuitee
C
Cristiane • family_with_children • gb
1
terrible
Pros:

I paid £360 to arrive tired from a long trip and the room smelled of diarrhea. It seems the last guest left and after that the room wasn't properly cleaned. I've stayed at this hotel before and it was better, but this time I had a horrible experience.

Cons:

I arrived at 1 AM and the room smelled strongly of diarrhea. My daughter and I almost vomited. They put me in a small room, even though there were three of us. The breakfast was terrible; there was no variety of fruit, just chopped oranges and bread. There were no healthy options, only very heavy and greasy food. I paid 360 for one night to go through this situation, I really didn't like it.

2026-04-27 • via Nuitee
C
Christopher • solo_traveller • gb
9
Pros:

Speedy check in with a smile

Cons:

Nothing

2026-04-27 • via Nuitee
P
Phillip • couple • gb
8
2026-04-27 • via Nuitee