Hampton By Hilton London Docklands

Hotels
Hampton Inn
8.3 (6626 reviews)
Dockside Road, London, E16 2FQ , London , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Small rooms
Invasion of privacy during stay

Categories

Cleanliness
7.3
There were cleanliness issues mentioned, including dirty windows and common areas.
Service
8.8
Staff were noted as friendly in several reviews, but some encounters were lacking warmth.
Location
8.3
Location is convenient for transport, but some found it a bit far from central attractions.
Room Quality
7.8
Rooms described as small with cleanliness issues, but some found comfort in the beds.
Amenities
8.3
Amenities were moderately mentioned, with a good variety in the breakfast.
Value for Money
8.8
Considered good value for the price, but some reviews suggest better options available.
Food and Beverage
8.8
Breakfast was frequently praised as good with a decent variety.
Overall Experience
8.3
Overall, the experience was satisfactory for most, but some issues affected enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:34

Property Description

Convenient Location
Situated in London, just a short walk from the ExCel London exhibition centre and close to the O2 Arena, Hampton By Hilton London Docklands offers easy access to key attractions.

Modern Amenities
Enjoy the comfort of air-conditioned rooms with free WiFi, flat-screen TVs, and tea/coffee making facilities. Relax in a private bathroom with a walk-in shower for a rejuvenating experience.

Great Services
Benefit from a 24-hour reception, an on-site bar, and complimentary breakfast during your stay. Experience convenience and quality service throughout your visit.

Book your stay at Hampton By Hilton London Docklands for a memorable and hassle-free experience.

Important information:

A credit or debit card authorization is required upon check-in at the hotel from the person(s) staying at the hotel.

If the booking is an advance purchase (none refundable booking), the actual card used to reserve and make pre-payment for the room must be presented upon arrival. If this is not possible, the charge on the original card provided will be refunded, and credit card payment will be requested before room keys are issued.

When booking is longer than 4 nights, different policies and additional supplements may apply.

Any bookings for more than 5 nights can be subject to pre-authorization for the amount of the 1st night of the stay as per hotel`s policy for long stay reservations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 15 per day.

Location

Property Video

Property Accessibility

Total Disability Score: 62.29
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 8
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.3
Based on 6626 reviews
Cleanliness: 7.3
Service: 8.8
Location: 8.3
Room Quality: 7.8
Amenities: 8.3
Value for Money: 8.8
Food and Beverage: 8.8
Overall Experience: 8.3
A
Andrea family_with_children de
8
Pros:

Sehr ruhiges Hotel. Sehr freundliches Personal.

Cons:

Der Buffet Bereich des Frühstücks ist eher schmal bemessen weshalb es über die Osterfeiertage zu Staus gekommen ist.

2026-04-11 via Nuitee
V
Vanda solo_traveller gb
9
Cleaning
Pros:

Location, facilities, room, breakfast

Cons:

Parking - would like to be sure parking is always available.
Room, bathroom, shower, the lover part of fittings and grout on ceramic tiles should be better kept clean

2026-04-11 via Nuitee
P
Pedro couple gb
8
2026-04-10 via Nuitee
G
G. solo_traveller it
10
2026-04-10 via Nuitee
D
Diane family_with_children gb
9
Great value for money staff were all great
Pros:

Breakfast excellent and excellent staff really helpful and kind

Cons:

Rooms could do with being a little quieter thin walls

2026-04-10 via Nuitee
W
Whysna family_with_children fr
8
Bon séjour dans l ensemble c est un bon hôtel
Pros:

La proximité du métro , le calme de l hôtel le restaurant ouvert tard . Le personnel de l accueil et la propreté des chambres

Cons:

Manque de rangement crucial dans les chambres et salle de bain pour un séjour de cinq nuit . Pas d adaptateur pour sèche cheveux et autres et incompatible avec ceux achetés à l hôtel car trop d ampère pour les modèles français . Une dernière chose que je ne fais pas aussi c est l humeur massacrante d une des personnes qui tenait le petit déjeuner , elle parlait mal tous les jours , on aurait dit qu elle était à deux doigts d exploser avec son regard haineux . Je ne fais jamais de critique mais ses collègues étaient tellement sympa mais elle , franchement limite . Le petit déjeuner est convenable c est dommage il manque quelques aliments dont les touristes comme moi ont manqué j en suis sure comme des œufs durs , une charcuterie variée du fromage mais bien entendu c est largement convenable

2026-04-10 via Nuitee
L
Liban Hassan couple at
5
Cons:

Die Sauberkeit war leider nicht zufriedenstellend. Besonders an den Ecken des Bettes und am Holzrahmen war Staub vorhanden. Die Bettwäsche und die Handtücher waren zwar sauber, aber die Bereiche rund um das Bett hätten besser gereinigt werden können.

2026-04-09 via Nuitee
L
Laura couple de
7
Pros:

Nicht weit weg von der Bahnstation: ca 5 min Fußweg. PERSONAL war sehr freundlich !

Cons:

Leider war es bei uns im Bad in der Dusche schimmlig an den Fugen & die Toilettenbrille nicht wirklich sauber. Das Frühstück war leider nicht wirklich empfehlenswert.

2026-04-08 via Nuitee
C
Cardinale family_with_children it
8
Pros:

Camera comoda, magari per una tripla gradirei più un terzo letto alla francese piuttosto del divano letto

Cons:

A colazione stesse cose per 5 giorni

2026-04-08 via Nuitee
J
Juliecash couple gb
8
Had a great time and the staff were very helpful
Pros:

It was easy to check in to the property

Cons:

The restaurants menu was limited for lunch and dinner

2026-04-07 via Nuitee
R
Roland solo_traveller hu
9
Cons:

Az egyetlen furcsa kis apróság, hogy nincs náluk...ès Angliában szinte sehol sincs wc kefe.

2026-04-07 via Nuitee
C
Catherine solo_traveller gb
8
2026-04-07 via Nuitee
R
Rudolf family_with_children hu
9
2026-04-06 via Nuitee
A
Anaïs extended_group fr
10
Pros:

Le personnel top

2026-04-06 via Nuitee
M
Maribel family_with_children pt
1
Desilusão, não sabem acolher os clientes.
Pros:

Pequeno almoço e localização.

Cons:

Tive de pagar por uma inundação que me obrigaram a pagar sem provas. bloquearam o acesso ao meu quarto sem me darem a conhecer o sucedido.

2026-04-06 via Nuitee
J
Juan couple es
9
2026-04-06 via Nuitee
N
Neha solo_traveller in
9
2026-04-06 via Nuitee
J
Juan family_with_children es
9
2026-04-06 via Nuitee
T
Tomáš couple cz
10
2026-04-06 via Nuitee
G
Gytis couple lt
9
2026-04-06 via Nuitee