BLAZE Hotel & Suites Puerto Vallarta

We thought we were getting a view. No view. Tiny pool. Super tight parking, hard to get in and out.

The only downside was a power outage for 2 hours when we first arrived but that wasn’t the properties fault! There was a thunderstorm and it came back on eventually so no complaints

They don't have a coffee maker in room.

Shower temperature. I booked this room while on a cruise so we had somewhere to shower after a beach day before dinner, at my favorite restaurant 1 block away. Could not adjust the temp n the shower. Started out so cold that I was just going to try and tough it out. Then it got hot like too hot to rinse my hair it would have burned me. Tried rinsing with a bottle of water but that was all I had so I went to dinner with shampoo in my hair.

Reception staff, the lady was really nice but the man wasnt as friendly as her.
But overall very happy with the place.

It would have nice if I could have left my small piece of luggage at the front desk for an hour or so without having to be charged $500 pesos...so I took my luggage with me when I checked out!

The kitchen was very poorly equipped. It is advertised as a full kitchen, but there was very little that could actually be used to prepare a meal.

No refrigrator in the room which is inconvenient. There is only hot water for tea available in the mornings.

I wanted this to be better because I booked this hotel at the last minute and I’m grateful that I was able to find it at the peak of high season with only two weeks notice. I had been in CDMX for six weeks and decided to stop in PV for a few days by the ocean before returning to the cold hard winter at home. But I have to be honest. I would never stay here again even if was the only place left available.
First of all, the wi-fi is TERRIBLE. There’s no excuse for this in 2025. This is a fixable problem and surely they are aware of it. Second, the walls between rooms are paper thin. The person in the room next to me had their TV on 24/7 and it was like it was on in my room, all the American game shows, crime dramas, and worst of all the two hour Trump speech. It was after I had returned for the evening and I had no escape. After that I just started wearing earplugs in my room for the rest of my stay. The final nail in the coffin was the crappy melting, slimy, gummy little bar of soap I had to wash my hands and shower with. Truly gross. One day I came back to the hotel and went in to use the washroom off the lobby, and discovered there was a bottle of liquid hand soap in there, so I took it up to my room. Well guess what? The next day when the maid came in to clean, she actually took it away! I mean, come on.
So maybe if you don’t plan to spend any time AT ALL in your room, and you bring your own soap with you, you might be glad to find this place at the last minute. But for me, I’ll give myself more lead time to find something better if I come back to PV.

Personal was not very friendly.
Internet is working very poorly in the room.

The wifi was terrible except for at pool. Pool wasn’t heated. Wish they offered complimentary water jugs on each floor to refill water bottles as they do at other hotels. Also complimentary coffee in the am(not instant) would be nice.

The kitchen wasn’t very well stocked
And one air conditioner wasn’t working properly

I did not like the attitude from the man who is at the front desk. He looked tired or angry at times. It is not a good attitude from the front desk staff. I totally dislike him. The price is expensive for the uncomfortable beds, quite hard to sleep. There was a lot of noise at nights, you are not able to sleep properly. If you requiere something is not possible because the front desk is gone at 11 pm. Not to mention the woman at the same place had a really nice and friendly attitude, totally different from the man called israel. Cold water is not an option when you want to wash your hands. It doesn’t flow well.