Chester Hotel and Conference Center

Hotels
6.5 (468 reviews)
815 North Pottstown Pike, Building A , Exton , US
+1 610-363-1100

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good value for money
Great location
Cons:
Cleanliness issues
Broken amenities
Room quality problems

Categories

Cleanliness
4.08
Multiple references to cleanliness issues, including dirty rooms and bathrooms.
Service
8.55
Reviews mention friendly staff and good service overall.
Location
7.09
The hotel is in a great location but price is driven down by other issues.
Room Quality
5.04
Many complaints about room conditions, including broken amenities.
Amenities
6.07
Mixed feedback on amenities; some guests enjoyed the pool, while others noted missing items.
Value for Money
7.03
Considered affordable but reflects the overall quality of the stay.
Food and Beverage
7.58
Breakfast received positive notes, contributing positively to the stay.
Overall Experience
6.55
While there were problems, some guests had positive aspects to their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:19

Property Description

Luxurious Accommodations
Experience comfort and style at Chester Hotel and Conference Center. Our rooms feature private bathrooms, ensuring your relaxation and privacy during your stay.

Convenient Amenities
Enjoy our seasonal outdoor pool and sun terrace, perfect for unwinding after a long day of exploring Exton. Plus, our on-site lounge offers a cozy atmosphere for socializing and relaxing.

Ideal Location
Located just a short distance from Philadelphia, West Chester, and King of Prussia, our hotel provides easy access to popular attractions. With a 24-hour front desk and close proximity to Philadelphia International Airport, your travel needs are always met.

Book your stay at Chester Hotel and Conference Center for a memorable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Location

Guest Reviews

6.5
Based on 468 reviews
Cleanliness: 4.08
Service: 8.55
Location: 7.09
Room Quality: 5.04
Amenities: 6.07
Value for Money: 7.03
Food and Beverage: 7.58
Overall Experience: 6.55
K
Kenya • couple • us
10
I enjoyed my stay very much! Will book again at this location!
Pros:

Rooms were very clean with a modern touch.

Cons:

There was nothing to complain about. Everything was nice !

2026-10-31 • via Nuitee
Z
Zumao • couple • us
10
2026-10-26 • via Nuitee
D
DeHaven • family_with_children • us
10
Pros:

All the staff are so nice call me by name .it's very comforting when you're having a very bad day.

Cons:

There wasn't anything I didn't like about the place

2026-10-23 • via Nuitee
E
Ewald • solo_traveller • us
5
Very good
Pros:

Comfortable, pleasant area

Cons:

Private

2026-10-22 • via Nuitee
D
DeHaven • family_with_children • us
10
2026-10-21 • via Nuitee
D
DeHaven • family_with_children • us
10
2026-10-20 • via Nuitee
D
DeHaven • family_with_children • us
10
2026-10-15 • via Nuitee
Z
Zumao • solo_traveller • us
10
2026-10-09 • via Nuitee
F
francis • solo_traveller • us
6
Cons:

small room price is not appropriate to the room

2026-09-09 • via Nuitee
J
Julian • solo_traveller • us
4
2026-08-31 • via Nuitee
L
Lavanya • solo_traveller • us
1
Pros:

Worst experience

2026-08-25 • via Nuitee
K
Kwiatkowski • solo_traveller • us
9
2026-08-23 • via Nuitee
C
Christopher • solo_traveller • us
1
very horrible
Cons:

staff was rude tim was dirty and lights didn't work

2026-08-02 • via Nuitee
R
Ryan • couple • us
9
2026-07-25 • via Nuitee
F
Flanagan • couple • us
6
Decent value.
2026-07-22 • via Nuitee
S
Swall • solo_traveller • us
5
Pros:

Convient location

Cons:

My only complaint was the bathroom shower. It was abysmal. Clean but there was some damage, also the sink handle literally detached in my hand

2026-07-17 • via Nuitee
R
Robert • solo_traveller • us
2
Terrible
Pros:

Nothing

Cons:

Checked in to property for a 2 night stay. The cleanliness was questionable, stayed first night. Got up early to take shower and there was no water. I tried calling desk several times no answer. Went down to desk explained the malfunction of shower, I was told to "pull out handle and turn knob." I explained again that I know how to work shower and offered for them to have someone come to room and see for themselves. They stated that they could not do that at this time. I told them that was un acceptable and that I am going to be late for meeting. The desk manager was not helpful so I cancel the next night stay and left.

2026-07-15 • via Nuitee
J
Julianna • couple • us
4
Fine for a night
Pros:

The location was convenient and the breakfast was good.

Cons:

The rooms smelled of smoke, none of the outlets in my room worked, there was trash in the hallways I cleaned the entirety of the stay.

2026-07-12 • via Nuitee
K
Kimberly • family_with_children • us
5
2026-07-11 • via Nuitee
J
Jordan • solo_traveller • us
10
2026-07-09 • via Nuitee