Chester Hotel and Conference Center

Hotels
6.5 (466 reviews)
815 North Pottstown Pike, Building A , Exton , us

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good value for money
Great location
Cons:
Cleanliness issues
Broken amenities
Room quality problems

Categories

Cleanliness
4.08
Multiple references to cleanliness issues, including dirty rooms and bathrooms.
Service
8.55
Reviews mention friendly staff and good service overall.
Location
7.09
The hotel is in a great location but price is driven down by other issues.
Room Quality
5.04
Many complaints about room conditions, including broken amenities.
Amenities
6.07
Mixed feedback on amenities; some guests enjoyed the pool, while others noted missing items.
Value for Money
7.03
Considered affordable but reflects the overall quality of the stay.
Food and Beverage
7.58
Breakfast received positive notes, contributing positively to the stay.
Overall Experience
6.55
While there were problems, some guests had positive aspects to their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:19

Property Description

Luxurious Accommodations
Experience comfort and style at Chester Hotel and Conference Center. Our rooms feature private bathrooms, ensuring your relaxation and privacy during your stay.

Convenient Amenities
Enjoy our seasonal outdoor pool and sun terrace, perfect for unwinding after a long day of exploring Exton. Plus, our on-site lounge offers a cozy atmosphere for socializing and relaxing.

Ideal Location
Located just a short distance from Philadelphia, West Chester, and King of Prussia, our hotel provides easy access to popular attractions. With a 24-hour front desk and close proximity to Philadelphia International Airport, your travel needs are always met.

Book your stay at Chester Hotel and Conference Center for a memorable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Location

Guest Reviews

6.5
Based on 466 reviews
Cleanliness: 4.08
Service: 8.55
Location: 7.09
Room Quality: 5.04
Amenities: 6.07
Value for Money: 7.03
Food and Beverage: 7.58
Overall Experience: 6.55
C
Christopher solo_traveller us
1
very horrible
Cons:

staff was rude tim was dirty and lights didn't work

2026-08-02 via Nuitee
R
Ryan couple us
9
2026-07-25 via Nuitee
F
Flanagan couple us
6
Decent value.
2026-07-22 via Nuitee
S
Swall solo_traveller us
5
Pros:

Convient location

Cons:

My only complaint was the bathroom shower. It was abysmal. Clean but there was some damage, also the sink handle literally detached in my hand

2026-07-17 via Nuitee
R
Robert solo_traveller us
2
Terrible
Pros:

Nothing

Cons:

Checked in to property for a 2 night stay. The cleanliness was questionable, stayed first night. Got up early to take shower and there was no water. I tried calling desk several times no answer. Went down to desk explained the malfunction of shower, I was told to "pull out handle and turn knob." I explained again that I know how to work shower and offered for them to have someone come to room and see for themselves. They stated that they could not do that at this time. I told them that was un acceptable and that I am going to be late for meeting. The desk manager was not helpful so I cancel the next night stay and left.

2026-07-15 via Nuitee
J
Julianna couple us
4
Fine for a night
Pros:

The location was convenient and the breakfast was good.

Cons:

The rooms smelled of smoke, none of the outlets in my room worked, there was trash in the hallways I cleaned the entirety of the stay.

2026-07-12 via Nuitee
K
Kimberly family_with_children us
5
2026-07-11 via Nuitee
J
Jordan solo_traveller us
10
2026-07-09 via Nuitee
T
Tymek couple us
1
Terrible, ill never book to this hotel ever again
Pros:

I couldn’t even tell you

Cons:

Everything, the ac was broken and the bathroom was blowing really hot air out the venta while its already hot in the entire hotel so i was sweating all day in the room

2026-07-09 via Nuitee
F
francis solo_traveller us
7
2026-07-09 via Nuitee
F
francis solo_traveller us
6
2026-07-05 via Nuitee
S
Sicignano family_with_children us
4
2026-06-29 via Nuitee
C
Charles family_with_children us
8
2026-06-29 via Nuitee
B
Bella couple us
1
Bad.
Pros:

The front desk said she canceled and refunded immediately.

Cons:

It smelled horrible. We had to checkout the hotel 10 minutes after going in room. It was awful. There’s bed bugs, it stinks. Please don’t go here.

2026-06-29 via Nuitee
B
Brenda solo_traveller us
8
Good
Pros:

Pool and the breakfast and good size rooms

Cons:

The air conditioner didn't work it was kinda warm not good cold air and the TV is really small and mostly news and could do better cleaning like underneath the chairs

2026-06-29 via Nuitee
F
francis solo_traveller us
8
breakfast was reasonably priced for the assortment of food!
Pros:

condition was extremely well kept for an old building

Cons:

the psrking at the location is a distance to the room especially if you are on the 3rd or 4th floors

2026-06-29 via Nuitee
J
Judeisi family_with_children us
10
Comfortable, I felt safe , is clean
Pros:

Our experience was highly positive, and we consider this among the finest hotels we have frequented. We suggest that the front desk staff enhance their approachability and demeanor; otherwise, the accommodations are commendable and comfortable, i would stay again on my next trip

Cons:

Front staff could be more friendlier and smile a lil more
They seemed to serious and kinda in a off mood
Is not hard to be polite and smile or make eye contact
Otherwise my stay at the hotel was lovely

2026-06-27 via Nuitee
S
Sarah couple us
2
2026-06-25 via Nuitee
J
James solo_traveller us
5
2026-06-22 via Nuitee
R
Robert couple us
3
Tired worn out location desperately needing attention. But not about to get it
2026-06-21 via Nuitee