Comfort Suites Florence - Cincinnati South

Hotels
•
Comfort Suites
9.2 (644 reviews)
5905 Merchants Street , Florence , us
+1 859-212-9176

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean room
Cons:
Maintenance issues
Limited breakfast variety
Noise from neighboring rooms

Categories

Cleanliness
8.59
Specific sentiment from text indicated cleanliness issues with the elevator and bathroom.
Service
9.56
The staff was friendly and responsive to needs despite some minor issues.
Location
10
Great location near restaurants and shops, very convenient for travelers.
Room Quality
9.1
The suites were generally nice, but there were complaints about maintenance and noise.
Amenities
8.75
Adequate amenities available, although some equipment did not work properly.
Value for Money
9.28
Generally good value, but some felt amenities did not meet expectations.
Food and Beverage
8.54
Breakfast options were limited and repetitive, not meeting past experiences.
Overall Experience
9.79
Overall enjoyable experience with a few significant issues that could improve.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:18

Property Description

Luxurious Amenities
Comfort Suites Florence - Cincinnati South offers a range of luxurious amenities to ensure a comfortable stay for guests. With an indoor pool, fitness centre, and sun terrace, relaxation and leisure are at your fingertips.

Convenient Location
Conveniently located just 2 km from Cincinnati/Northern Kentucky International Airport, and close to popular attractions such as Pioneer Park and Goebels Park, this hotel is the perfect choice for both leisure and business travelers.

Exceptional Service
From the 24-hour front desk to the free WiFi throughout the property, guests can expect exceptional service and hospitality at Comfort Suites Florence - Cincinnati South.

Book your stay now and experience the perfect blend of comfort and convenience at Comfort Suites Florence - Cincinnati South.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CVG

Location

Guest Reviews

9.2
Based on 644 reviews
Cleanliness: 8.59
Service: 9.56
Location: 10
Room Quality: 9.1
Amenities: 8.75
Value for Money: 9.28
Food and Beverage: 8.54
Overall Experience: 9.79
W
Will • solo_traveller • us
9
2026-08-13 • via Nuitee
J
Jennifer • solo_traveller • us
10
Relaxing
Pros:

The host at our 3 pm check in was friendly and inviting. The guy at night he isn’t very personable

2026-08-13 • via Nuitee
J
Jan • couple • us
10
Pros:

Check in was easy and they accommodated us and made us feel really special

2026-08-11 • via Nuitee
R
Robin • couple • us
7
Fair
Pros:

Close to restaurants & expressway

Cons:

Overpriced due to another event, it was hot & the hallways were humid.
Signs posted informing customers that your rooms won’t be cleaned until you stay 3 days!

2026-08-07 • via Nuitee
K
Kristina • solo_traveller • us
10
2026-08-04 • via Nuitee
R
Rhonda • couple • us
10
Pros:

Very clean, friendly staff, enjoyed having cold water available as walking in on warm day, breakfast was good, room was spacious and comfortable

2026-08-04 • via Nuitee
J
Johnie • couple • us
10
My daughter and I came into town for the Chris Stapleton concert and I reserved a room at the Florence,Ky comfort suites
Pros:

It was in a great location and very clean

Cons:

No complaints here

2026-08-03 • via Nuitee
S
Shaun • solo_traveller • us
9
2026-08-03 • via Nuitee
K
Kathleen • family_with_children • us
9
Pros:

Everything

Cons:

Nothing

2026-08-03 • via Nuitee
H
Hicks Chicks • solo_traveller • us
8
Pros:

Pool and staff

Cons:

Furniture wore out in common areas

2026-07-25 • via Nuitee
J
Judy • extended_group • us
10
Wonderful! I’d stay here again
Pros:

The beds were comfortable, the water temp in shower was great! The room was spacious and clean.

2026-07-20 • via Nuitee
P
Patti • couple • us
7
Pros:

It was convenient to everything

Cons:

Our room smelled of stale cigarettes hidden by air fresheners

2026-07-20 • via Nuitee
G
Glenda • couple • us
9
My choice to stay every time I’m in Florence
Pros:

Clean. Easy free parking

Cons:

Elevator was out the whole time we were there. Luckily we were on the bottom floor.

2026-07-19 • via Nuitee
R
Rea • couple • il
9
2026-07-19 • via Nuitee
B
Brittny • family_with_children • us
10
2026-07-13 • via Nuitee
K
Kendra • couple • us
9
I’d stay there again
Pros:

It was comfortable and quiet

Cons:

The pillows we had, had goose feathers in them which means you can’t wash them. So they had a very bad odor.

2026-07-13 • via Nuitee
K
Kostiantyn • couple • us
10
2026-07-11 • via Nuitee
K
Kaitlynn • family_with_children • us
9
Pros:

Nice and neat

Cons:

Nothing

2026-07-09 • via Nuitee
D
Donald • couple • us
10
Just what we wanted and needed and at the right price.
Pros:

It was very fine.

Cons:

I can’t think of anything. We were well pleased.

2026-06-27 • via Nuitee
D
Debra • family_with_children • us
8
2026-06-26 • via Nuitee