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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Non-smoking rooms
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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BBQ facilities
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Massage services
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Non-smoking throughout
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Mobile app for room service
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Front desk (limited hours)
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Free wired internet
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Access to nearby outdoor pool
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Golfing on site
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Wine release events
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Exercise/lap pool
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Japanese garden
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Covered parking
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Health or beauty spa nearby
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Swimming nearby
Review Highlights
Categories
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Property Description
Outdoor Swimming Pool and Large Garden
Hotel Esmeralda, nestled in the heart of Atlixco, boasts an inviting outdoor swimming pool and a sprawling garden, perfect for relaxation under the sun.
Comfortable Rooms with Modern Amenities
Indulge in the comfort of Esmeralda Hotel's rooms equipped with free Wi-Fi, cable TV, and private bathrooms featuring complimentary toiletries for a pleasant stay.
Convenient Dining Options and Nearby Attractions
Satisfy your cravings with a diverse range of culinary delights just a short drive away, including Mexican, Spanish, and Italian cuisine. Explore nearby attractions like Cholula, Puebla, and Africam Safari zoo for an unforgettable experience.
Book now to experience a delightful stay at Hotel Esmeralda and create lasting memories in Atlixco!
A deposit via bank transfer of 100% total reservation is required to secure your reservation (see Hotel Policies). The property will contact you with instructions after booking. Payment must be made within 48 hours of the property contacting you.
The pool heater is only available from March to October.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Groups
No special conditions apply for groups.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 11 years old stay for free when using an existing bed.
Children from 12 years old to 17 years old stay for US$17 per person per night when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
El hotel amplio con buen estacionamiento
Estoy muy contenta con el hotel solo que se me hizo un poco caro.
el tamaño de la habitación, la limpieza, y ubicación
Breakfast was ok food wise but service was great. Everyone was so kind and nice.
La comida es excelente y la atención del personal desde recepción son excelentes.
No tengo ninguna queja
Las habitaciones son muy espaciosas
Habia muchas moscas, el baño el primer dia tenía un fuerte olor a lejía
The location was good, but unfortunately, the room had a very strong musty smell
Las instalaciones
El personal
Not impressed
Limited service at lobby, no ammenities, bad restaurant service
El lugar está muy lindo, bien cuidado y es muy tranquilo
La habitación alquilada me salió más cara de las de lujo del hotel. En las habitaciones no había cafetera y en la noche no había servicio de nada.
Lugar agradable para descansar y pasar un buen fin de semana. La comida y desayuno excelente. Los cuartos espaciosos y comodos.
Totalmente limpio, excelente atención, un servicio de 5 estrellas, la alberca con totalmente limpia, la temperatura muy rica, muy ricos los alimentos y bebidas.
No tengo ninguna queja.
Excelente servicio y muy buena atención
No hubo servicio de restaurant
Internet adecuado
EL panorama general del hotel
Que no tienen pan en el desayuno
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