Saku Grand Hotel

Hotels
8.3 (37 reviews)
Nakagomi 3-19-6 , Saku , jp

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Free

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Adult only
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Polite staff
Clean room
Charming location
Satisfactory breakfast
Cons:
Water leakage
Visible dirt around sink

Categories

Cleanliness
7.49
Some issues with water leakage and visible dirt around the sink.
Service
8.96
Staff were polite and attentive; positive feedback on service quality.
Location
8.5
The area around the hotel was charming.
Room Quality
8.45
Room was clean and in good condition.
Amenities
8.48
Breakfast provided was satisfactory and convenient.
Value for Money
8.24
Overall good value given the stay experience.
Food and Beverage
7.99
Breakfast was okay; fulfilling for the guests.
Overall Experience
8.26
Overall, the stay was enjoyable despite minor cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:51

Property Description

Luxurious Accommodation
Experience comfort and convenience at Saku Grand Hotel. Our 3-star property offers well-equipped rooms with modern amenities including free WiFi and flat-screen TVs. Relax in style with free bikes to explore the charming surroundings.

Convenient Location
Ideally located just a short distance from popular attractions such as Honmachi Machiyakan and Usui Pass Railway Heritage Park, our hotel provides easy access to the best of Saku. Explore the beauty of Karuizawa Station and Shirakaba-Lake nearby.

Exceptional Services
Enjoy a hassle-free stay with complimentary parking and luggage storage facilities. Our attentive staff is dedicated to ensuring your needs are met for a memorable experience. Book your stay at Saku Grand Hotel for a delightful retreat.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.3
Based on 37 reviews
Cleanliness: 7.49
Service: 8.96
Location: 8.5
Room Quality: 8.45
Amenities: 8.48
Value for Money: 8.24
Food and Beverage: 7.99
Overall Experience: 8.26
S
Saki • solo_traveller • jp
10
すごく良かったです。
Pros:

バストイレが一緒だと、ホテルによってはこもったような匂いがするのが、全くなくて快適だった。
ホテルの部屋の床も綺麗で掃除が行き届いてるのだなと感じた。

2026-01-19 • via Nuitee
A
akihiko • extended_group • jp
6
Pros:

朝食は美味しかったです

2026-01-19 • via Nuitee
ねこ • solo_traveller • jp
10
Pros:

アメニティが充実していました。清潔感もあり、朝食バイキングも種類豊富で、カレーがとても美味しかったです。

2025-12-28 • via Nuitee
F
FU • solo_traveller • jp
8
2025-11-28 • via Nuitee
H
HASHIMOTO • solo_traveller • jp
7
よかったです！
Pros:

働いている方が丁寧で、とても気持ちよかったです。
また、朝食ありは出張で助かりました。

Cons:

洗面台から水の漏れが一部あったり、少し洗面台周辺の汚れが目立ちました。（その他はとても綺麗でした）

2025-11-03 • via Nuitee
H
Hosino • couple • jp
10
2025-10-27 • via Nuitee
N
nakada • family_with_children • jp
8
リラックス出来ました。
Cons:

なし

2025-09-20 • via Nuitee
中村 • solo_traveller • jp
7
2025-08-06 • via Nuitee
T
toru
10
Pros:

ありがとうございました

2025-07-16 • via Nuitee
T
Takahashi • solo_traveller • jp
5
2025-07-10 • via Nuitee
E
Eetu • solo traveller • fi
9
Superb
Pros:

The room was more than enough for me, it was clean and in a good condition. The area around the hotel was quite charming and the breakfast was okay. You can see that it is a bit older hotel, but it did not matter much to me. Overall I enjoyed my stay here.

2025-06-21 • via Nuitee
H
Hanae
8
Pros:

外観はびっくりしたが、中はきれいになっていてスタッフの態様も良かった。

2025-06-14 • via Nuitee
C
Candy • solo traveller • nz
8
Very good
2025-04-12 • via Nuitee
M
Masayuki
8
Pros:

朝食も充実しており、また、細かいサービスがあり、快適に過ごせました。部屋も綺麗にリフォームされており、問題は隣室の音が少し気になったぐらいです。

2025-04-07 • via Nuitee
K
Keita • friends
8
Pros:

エアコンの調子が悪いのかカタカタとうるさく
止めると寒いので眠れなかった
髭剃りの質が良くなかったので髭剃りまけして
血だらけに…
宿泊費も安くホテルマンの方もとても親切で
朝食も充実していたので良いホテルだと思います

2025-02-22 • via Nuitee
K
Keita
10
Pros:

とても親切なスタッフの方で快適に過ごしました

2025-02-17 • via Nuitee
E
Erkan • young couple • jp
7
Good
2024-11-02 • via Nuitee
H
HIROSHI
8
Pros:

朝食は無料でしたが、とても充実していました。ホットサンドメーカーもあり、美味しく頂きました。サラダ、コーヒー、牛乳、オレンジジュース、和食系のおかず、洋食系のおかず、目玉焼きも温かいのが、食べられました。カレーもあり、充分、満足しました。

2024-10-28 • via Nuitee
D
Daniel • solo traveller • au
8
Very good
2024-05-28 • via Nuitee
H
Hannah • group • gb
8
Very cool little town, and nice, clean hotel
Pros:

The hotel was located about ten minutes walk from Nakagomi station. The staff were so welcoming and helpful, and the room was both clean and comfortable. I had a very nice view of Mt Asamayama from my hotel window, and I oculd see bats zipping about which was very cool. It was a very interesting little neighbourhood, and I had the best ramen of my life from a little place right by the train station.

Cons:

I have no complaints about the hotel, though the streets to get there were a little rough and pot holed so travelling with luggage wasn't very smooth but we made it just fine.

2024-04-13 • via Nuitee