City Central Hotel

Hotels
8.2 (4329 reviews)
80 & 82, Jalan Tun Sambanthan Brickfields, KL Sentral , Kuala Lumpur , my
+60 16-230 4100

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Breakfast limitations
Noise issues
Cleanliness concerns

Categories

Cleanliness
7.91
One review mentioned a towel with a hole and stains, affecting overall cleanliness.
Service
9.38
Multiple reviews highlighted that the staff was friendly and helpful.
Location
9.42
Reviews consistently praised the hotel's central location, close to transport links.
Room Quality
7.37
Several comments mentioned small rooms, lack of soundproofing, and no hair dryer.
Amenities
7.9
Limited amenities noted, such as lack of luggage racks and hair dryers.
Value for Money
8.36
The price is considered good in relation to location and amenities offered.
Food and Beverage
6.91
Breakfast was not available directly at the hotel and lacked options, affecting the experience.
Overall Experience
8.38
Overall positive experience, despite some cleanliness and amenity issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:07

Property Description

Convenient Location
City Central Hotel is ideally situated near NU Sentral and KL Sentral Train Station, making it easy to explore Kuala Lumpur.

Comfortable Accommodations
Each room at City Central Hotel features modern amenities including a flat-screen TV, free WiFi, and a private bathroom with free toiletries.

Exceptional Services
With a 24-hour front desk, guests can enjoy convenient services such as currency exchange, concierge assistance, and luggage storage during their stay.

Experience the best of Kuala Lumpur at City Central Hotel. Book now for a delightful stay!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

8.2
Based on 4329 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 7.37
Amenities: 7.9
Value for Money: 8.36
Food and Beverage: 6.91
Overall Experience: 8.38
S
Shers • solo_traveller • bn
10
Clean
Pros:

The receptionists were very helpful and friendly during check-in. I requested a room with a window, but unfortunately, there were no rooms with windows available. However, they kindly upgraded me to a bigger room, which I really appreciated. The room was spacious and comfortable, and I really enjoyed my stay. Thank you for the great service!

Cons:

-

2026-08-16 • via Nuitee
S
Sify • solo_traveller • it
5
Non ci tornerei
Pros:

La posizione è comoda per la stazione accanto

Cons:

Hotel abbastanza datato, bagno con doccia minuscola sopra al wc, asciugamani non puliti (capelli e aloni). La colazione viene servita in un locale vicino, un po' scarsa.

2026-08-15 • via Nuitee
E
Esperança87 • solo_traveller • es
9
Pros:

Muy bien situado en cuanto conexiones de transporte con la estación central y una linea de metro a pocos metros.
Ambiente seguro en el barrio y en pleno barrio hindú.
El desayuno se sirve en un bar a 100 metros del hotel.
La habitación era grande.
Lo único que no me gustó es que los olores se filtraban y olía a tabaco o comida según el momento

2026-08-15 • via Nuitee
D
Dasimah • solo_traveller • sg
3
2026-08-15 • via Nuitee
E
Elena • extended_group • it
8
Pros:

Ottimo rapporto qualità prezzo Posto strategico Molto accogliente

2026-08-15 • via Nuitee
Z
Zoficial • solo_traveller • pt
5
Pros:

Localização e simpatia dos funcionários, mas isso não é tudo...

Cons:

Quarto com papel de parede sujo e com bolhas. O pior foi o barulho das cxs do ar condicionado junto à janela. Impossível descansar

2026-08-14 • via Nuitee
A
Arunkumar • family_with_children • ae
7
2026-08-14 • via Nuitee
M
MIA • solo_traveller • my
10
2026-08-13 • via Nuitee
A
anna rizza • extended_group • ae
7
2026-08-12 • via Nuitee
L
Laura • couple • au
10
Pros:

Helpful and friendly staff. Extended our stay for multiple days. Clean and comfortable with great location. Breakfast included was for nearby cafe that served Indian style breakfast. Good food.

2026-08-12 • via Nuitee
M
Martina • solo_traveller • it
9
2026-08-12 • via Nuitee
R
Roberto • solo_traveller • it
9
2026-08-12 • via Nuitee
L
Laura • couple • au
10
2026-08-12 • via Nuitee
A
Annalingam • family_with_children • ch
8
2026-08-12 • via Nuitee
L
Laura • couple • au
10
2026-08-12 • via Nuitee
Y
YU-WEN • solo_traveller • tw
7
Pros:

交通方便，性價比高

Cons:

員工會在走廊玩手機

2026-08-11 • via Nuitee
Q
QURAT UL • couple • cn
9
The Hotel staff is very kind. We checked in very late at night because of our flight. Four of our cards were declined at
Pros:

1..Very close to KL sentral station.
2. Many landmarks nearby.
3. Basic breakfast at a restaurant nearby but still very good.
4. Gym and garden rooftop.
5. Iron facility on every floor.
6. We asked for adaptor plug and the reception provided it.

Cons:

1. The room is small and without a window.
2. There was no hairdryer in the room but I assume they might provide it if you ask for it.

2026-08-11 • via Nuitee
S
Sofia • couple • it
4
2026-08-11 • via Nuitee
C
Catherinee Katee • couple • gr
9
2026-08-11 • via Nuitee
R
Rian • solo_traveller • nl
8
Top verblijf voor een paar nachten.
Pros:

De locatie is top. Echt pal naast KL Sentral waardoor je heel makkelijk overal kunt komen. De kamer was erg schoon en ze hebben aan alles gedacht. Douchegel, shampoo, tandenborstels. Ideaal als je maar kort verblijft.

Cons:

De gangen zijn erg gehorig waardoor je als je in je bed ligt de mensen op de gang goed hoort. De mensen zelf hadden daarentegen ook niet bepaald waarden en normen om rekening te houden met andere gasten. Dus het ligt er waarschijnlijk net aan wie er allemaal nog meer in het hotel slapen. Ik heb er uiteindelijk wel goed door geslapen.

2026-08-11 • via Nuitee