City Central Hotel

Hotels
8.2 (4005 reviews)
80 & 82, Jalan Tun Sambanthan Brickfields, KL Sentral , Kuala Lumpur , my

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Breakfast limitations
Noise issues
Cleanliness concerns

Categories

Cleanliness
7.91
One review mentioned a towel with a hole and stains, affecting overall cleanliness.
Service
9.38
Multiple reviews highlighted that the staff was friendly and helpful.
Location
9.42
Reviews consistently praised the hotel's central location, close to transport links.
Room Quality
7.37
Several comments mentioned small rooms, lack of soundproofing, and no hair dryer.
Amenities
7.9
Limited amenities noted, such as lack of luggage racks and hair dryers.
Value for Money
8.36
The price is considered good in relation to location and amenities offered.
Food and Beverage
6.91
Breakfast was not available directly at the hotel and lacked options, affecting the experience.
Overall Experience
8.38
Overall positive experience, despite some cleanliness and amenity issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:07

Property Description

Convenient Location
City Central Hotel is ideally situated near NU Sentral and KL Sentral Train Station, making it easy to explore Kuala Lumpur.

Comfortable Accommodations
Each room at City Central Hotel features modern amenities including a flat-screen TV, free WiFi, and a private bathroom with free toiletries.

Exceptional Services
With a 24-hour front desk, guests can enjoy convenient services such as currency exchange, concierge assistance, and luggage storage during their stay.

Experience the best of Kuala Lumpur at City Central Hotel. Book now for a delightful stay!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 4005 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 7.37
Amenities: 7.9
Value for Money: 8.36
Food and Beverage: 6.91
Overall Experience: 8.38
Z
Zain Naveed solo_traveller ae
10
2026-05-09 via Nuitee
S
Shah couple au
10
Excellent location, helpful staff and very clean.
Pros:

Conveniently located within two minutes walk from KL Sentral (the main transport hub of KL) and surrounded by shops and restaurants. The hotel is very clean, staff are friendly and helpful and there is a top floor relaxation area and a gym. Every morning I really enjoyed my workout in the gym. It’s an excellent budget hotel.

Cons:

I have no complains.

2026-05-09 via Nuitee
J
Jo solo_traveller my
9
Pros:

My room had a free upgrade to a room with two queen sized beds. The whole room was clean, new or like new, air-ventilated and comfy, there was no any weird or humid smell, and no smoke smell in the room unlike those typical budget hotel rooms. Pillows and beds were soft and comfy, no bed bugs, surprisingly plenty of water, coffee and tea bags were provided. The hairdryer wasn't in the room but they were able to provide one that was a portable one, which was great. Probably my first very pleasant budget hotel stay in KL!

Cons:

The clothes rack in the toilet was too high for a person who is 157cm, i could barely throw and take my clothes up there. The iron could use some maintenance on its wire for safety precautions, and it was a bit difficult to iron longer clothes with its position, but i could see that they have tried their best with its position.

2026-05-09 via Nuitee
A
Abella couple fr
7
2026-05-09 via Nuitee
T
Tan couple sg
10
2026-05-08 via Nuitee
Z
Zaini couple sg
10
Good location, excellent service, place is clean and good.
Pros:

Easy access, good service from the start. Happy staying and for repeat stay. Staff were friendly and helpful.

Cons:

So far all okay for me

2026-05-07 via Nuitee
N
N0r0L family_with_children my
8
2026-05-07 via Nuitee
S
Siong Huat solo_traveller sg
8
Pros:

Best location. You can walk from KL Sentral station when you take the ETS train

Cons:

The rooms that doesn’t have windows

2026-05-07 via Nuitee
J
JoelMarlowe solo_traveller id
8
Exceeded my expectations :) !
Pros:

Comfy bed. The view from the windows was excellent.

Cons:

Poor soundproofing, so I could hear the noise from the trains. The washroom is awkward.

2026-05-07 via Nuitee
U
Ulla Johanna solo_traveller fi
8
2026-05-07 via Nuitee
L
Larera family_with_children it
8
2026-05-07 via Nuitee
L
László couple hu
8
2026-05-07 via Nuitee
A
Adel couple nl
6
Okay for short stop at clean room
Pros:

No thing specific

Cons:

No fridge, window curtains not make the privacy as it should be, only one sitting chair

2026-05-06 via Nuitee
E
Elise couple au
9
2026-05-06 via Nuitee
Z
zhanglin family_with_children cn
10
Pros:

非常棒

2026-05-06 via Nuitee
N
nooraimah solo_traveller my
8
2026-05-06 via Nuitee
U
Usniah couple my
10
2026-05-06 via Nuitee
J
Judy Kagure solo_traveller ke
1
Pros:

Nothing

2026-05-05 via Nuitee
K
KA WAI solo_traveller hk
8
2026-05-05 via Nuitee
S
Sumitha solo_traveller my
9
Great location, 2 mins walk to KL Sentral.
Pros:

Liked the slippers in the bathroom to prevent slip and fall.

Cons:

My room had no window

2026-05-05 via Nuitee