City Central Hotel

Hotels
8.2 (3887 reviews)
80 & 82, Jalan Tun Sambanthan Brickfields, KL Sentral , Kuala Lumpur , my

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Breakfast limitations
Noise issues
Cleanliness concerns

Categories

Cleanliness
7.91
One review mentioned a towel with a hole and stains, affecting overall cleanliness.
Service
9.38
Multiple reviews highlighted that the staff was friendly and helpful.
Location
9.42
Reviews consistently praised the hotel's central location, close to transport links.
Room Quality
7.37
Several comments mentioned small rooms, lack of soundproofing, and no hair dryer.
Amenities
7.9
Limited amenities noted, such as lack of luggage racks and hair dryers.
Value for Money
8.36
The price is considered good in relation to location and amenities offered.
Food and Beverage
6.91
Breakfast was not available directly at the hotel and lacked options, affecting the experience.
Overall Experience
8.38
Overall positive experience, despite some cleanliness and amenity issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:07

Property Description

Convenient Location
City Central Hotel is ideally situated near NU Sentral and KL Sentral Train Station, making it easy to explore Kuala Lumpur.

Comfortable Accommodations
Each room at City Central Hotel features modern amenities including a flat-screen TV, free WiFi, and a private bathroom with free toiletries.

Exceptional Services
With a 24-hour front desk, guests can enjoy convenient services such as currency exchange, concierge assistance, and luggage storage during their stay.

Experience the best of Kuala Lumpur at City Central Hotel. Book now for a delightful stay!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 3887 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 7.37
Amenities: 7.9
Value for Money: 8.36
Food and Beverage: 6.91
Overall Experience: 8.38
L
lamton • solo_traveller • au
10
Friendly stuffs
Pros:

Good

Cons:

Nothing

2026-04-11 • via Nuitee
S
Syed • solo_traveller • gb
4
Not recommend
Pros:

Location

Cons:

Very dirty . Mosquitoes around
Bed linen and towels very old

2026-04-11 • via Nuitee
A
Akeel • solo_traveller • sg
7
Great weekend gateaway to KL city!
Pros:

Location is walking distance to KL sentral

Cons:

Staff to be more friendly

2026-04-10 • via Nuitee
R
Rodolfo • solo_traveller • it
7
2026-04-10 • via Nuitee
P
Pedro • couple • pt
8
2026-04-10 • via Nuitee
F
Fahad • family_with_children • bd
6
2026-04-10 • via Nuitee
U
UMAR • solo_traveller • gb
8
2026-04-09 • via Nuitee
M
Mannick • solo_traveller • mu
10
2026-04-09 • via Nuitee
R
Rana adeel • solo_traveller • sa
1
Pros:

Seems fraud. As I was una le to locate the property.

Cons:

Ambiguity , fraudulent , not located on the address

2026-04-09 • via Nuitee
M
michael • couple • ph
8
2026-04-09 • via Nuitee
• solo_traveller • ua
7
2026-04-09 • via Nuitee
N
Nadia • couple • my
9
2026-04-09 • via Nuitee
K
KAZUYUKI • solo_traveller • jp
5
カード払いを追加してほしい、無理なら事前情報として必要
Pros:

オレンジジュースのウエルカムドリンクがありがたい
セブンイレブン、ＫＬセントラル駅が近く迷わない
残念なのは支払いは現金のみのためＡＴＭでおろしたが１００リンギット単位でしかおろせず翌日帰国のため残金が無駄になる

2026-04-08 • via Nuitee
R
Radek • family_with_children • cz
7
2026-04-08 • via Nuitee
M
Meera • family_with_children • nz
7
Pros:

Staff. Aircon

Cons:

Tiny bathroom

2026-04-08 • via Nuitee
M
Meera • family_with_children • nz
7
Pros:

Air con. Staff

Cons:

Small bathroom

2026-04-08 • via Nuitee
S
Stephen • family_with_children • au
10
Pros:

Location, cleanliness, staff attitude

2026-04-08 • via Nuitee
N
Nanie • family_with_children • my
8
2026-04-08 • via Nuitee
B
bonie • family_with_children • my
8
Pros:

Clean and value moneygood location

2026-04-07 • via Nuitee
F
Freya Louise • couple • gb
7
Great location, nice overall experience
Pros:

Great location to KL sentral - easy to get too and from the airport and very clean

Cons:

we were told breakfast was included, yet when we checked in no mention at all. only when we asked were we reluctantly given a breakfast voucher for a cafe a good few hundred away from the hotel in a busy side alley, very limited options also.

2026-04-07 • via Nuitee