City Central Hotel

Hotels
8.2 (4199 reviews)
80 & 82, Jalan Tun Sambanthan Brickfields, KL Sentral , Kuala Lumpur , my

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Breakfast limitations
Noise issues
Cleanliness concerns

Categories

Cleanliness
7.91
One review mentioned a towel with a hole and stains, affecting overall cleanliness.
Service
9.38
Multiple reviews highlighted that the staff was friendly and helpful.
Location
9.42
Reviews consistently praised the hotel's central location, close to transport links.
Room Quality
7.37
Several comments mentioned small rooms, lack of soundproofing, and no hair dryer.
Amenities
7.9
Limited amenities noted, such as lack of luggage racks and hair dryers.
Value for Money
8.36
The price is considered good in relation to location and amenities offered.
Food and Beverage
6.91
Breakfast was not available directly at the hotel and lacked options, affecting the experience.
Overall Experience
8.38
Overall positive experience, despite some cleanliness and amenity issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:07

Property Description

Convenient Location
City Central Hotel is ideally situated near NU Sentral and KL Sentral Train Station, making it easy to explore Kuala Lumpur.

Comfortable Accommodations
Each room at City Central Hotel features modern amenities including a flat-screen TV, free WiFi, and a private bathroom with free toiletries.

Exceptional Services
With a 24-hour front desk, guests can enjoy convenient services such as currency exchange, concierge assistance, and luggage storage during their stay.

Experience the best of Kuala Lumpur at City Central Hotel. Book now for a delightful stay!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 4199 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 7.37
Amenities: 7.9
Value for Money: 8.36
Food and Beverage: 6.91
Overall Experience: 8.38
Y
Yosuke • solo_traveller • jp
8
2026-07-25 • via Nuitee
J
Javier • solo_traveller • es
7
2026-07-25 • via Nuitee
J
Jeremy • couple • fr
5
2026-07-25 • via Nuitee
S
Sutharsini • family_with_children • gb
9
Staff very good
Pros:

Very nice cool place staff very good

Cons:

Near to city stay good price

2026-07-25 • via Nuitee
R
Ramdhan • solo_traveller • us
10
2026-07-25 • via Nuitee
S
Savad • solo_traveller • in
9
2026-07-25 • via Nuitee
A
Anna • couple • lv
7
2026-07-24 • via Nuitee
H
Hideki • solo_traveller • jp
5
Pros:

The location

Cons:

Fungus smell and an old female staff was very rude.

2026-07-24 • via Nuitee
M
Maëlys • solo_traveller • fr
8
Très bien pour un transit
Pros:

Emplacement
Propreté de la chambre

Cons:

Matelas trop mou
Il serait bien d’indiquer aux voyageurs de garder le silence dans les couloirs le soir où la nuit

2026-07-24 • via Nuitee
F
Faizal • family_with_children • my
10
2026-07-24 • via Nuitee
A
Arman • solo_traveller • my
10
2026-07-24 • via Nuitee
W
Will • solo_traveller • gb
8
Pros:

-Great location
-Super clean
-Comfortable beds
-Decent shower

Cons:

-Breakfast is arranged with a nearby place and it is rather bad

2026-07-24 • via Nuitee
C
Carlos • couple • es
10
Muy buena ubicación! Y todo limpio
Pros:

Está súper bien ubicado. Muy limpio y el personal amable! Opción muy buena a buen precio!

Cons:

Nada todo perfecto

2026-07-23 • via Nuitee
Y
Yin Thing • couple • my
8
2026-07-23 • via Nuitee
M
Mayte • solo_traveller • pe
8
Perfecto, si van a tomar el tren de la Central
Pros:

Para lo que yo necesitaba perfecta para una noche

Cons:

La ubicación está lejísimos del centro

2026-07-23 • via Nuitee
C
Chia-Yuan • solo_traveller • tw
5
Pros:

staff very nice

Cons:

the booking page stated the room has a window but the room I got didn't, and it felt very oppressive to stay in the room when it don't have a window

2026-07-23 • via Nuitee
J
Jude • couple • au
10
Location, location, location. Close to transportation, shopping and sights.
Pros:

Location

2026-07-23 • via Nuitee
N
Neus • couple • es
9
Pros:

Relación calidad precio.
Habitación limpia y cómoda

Cons:

Que no tuviera ventana.

2026-07-23 • via Nuitee
P
Polina • solo_traveller • by
10
Pros:

Останавливались дважды. Так как летели транзитом через Куала лумпур, идеальное место для таких недолгих стыков. Очень удобное расположение

Cons:

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2026-07-22 • via Nuitee
P
Polina • solo_traveller • by
10
2026-07-22 • via Nuitee