Children allowed

Facilities

Fitness facilities (surcharge)
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Fax/photocopying
Soundproof rooms
Ironing service
Sauna
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent location
Attentive staff
Cons:
Cleanliness issues
Need for room maintenance

Categories

Cleanliness
8.04
The reviews indicated issues with the cleanliness of the rooms.
Service
9.51
Staff were described as cordial, attentive, and available.
Location
9.55
The hotel's location was consistently praised as excellent with nearby amenities.
Room Quality
8.5
Rooms were noted as comfortable, but some required maintenance and updates.
Amenities
8.53
There was a noted lack of basic kitchen supplies in some rooms.
Value for Money
8.99
Guests felt the hotel provided good value considering the location and service.
Food and Beverage
9.04
Breakfast received positive feedback, although some wished for more variety.
Overall Experience
9.01
While there were some complaints, the overall experience was rated positively.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 17:08

Property Description

Luxury Living at Hotel City Hall

State-of-the-Art Facilities: Hotel City Hall boasts a gym, sauna, and pool for guests to unwind and stay active during their stay.

Modern Apartments: The air-conditioned apartments offer a comfortable living area with a cable TV, American-style kitchen, and some with a balcony, providing a home-away-from-home experience.

Convenient Location: Situated just a short drive from Colinas Shopping Centre and São José dos Campos centre, with easy access to airports and public transportation, Hotel City Hall offers both convenience and luxury.

Book your stay at Hotel City Hall now to experience the perfect blend of comfort and convenience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is needed) and costs BRL 20 per day.

Location

Guest Reviews

8.9
Based on 1963 reviews
Cleanliness: 8.04
Service: 9.51
Location: 9.55
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.99
Food and Beverage: 9.04
Overall Experience: 9.01
R
Rafael • family_with_children • br
9
Pros:

Cafe da manhã. Funcionários atenciosos.

2026-03-14 • via Nuitee
L
LUIZ FERNANDO • couple • br
8
2026-03-14 • via Nuitee
C
Carlos • family_with_children • br
10
Pros:

Hotel bem limpo, estacionamento bem prático e seguro, a câmera pega sua placa e abre automatizado. Mas oq eu mais gostei foi a localização e o atendimento.

Cons:

Não gostei de ter ficado pouco tempo no hotel. Pretendo voltar mais vezes para aproveitar mais.

2026-03-12 • via Nuitee
D
David • couple • br
10
Excelente custo x benefício
Pros:

Do apt como um todo.

2026-03-12 • via Nuitee
N
Nogueira • extended_group • br
9
2026-03-10 • via Nuitee
T
Teixeira dos Santos • couple • br
9
Cons:

LIMPEZA EMBAIXO DA CAMA,

2026-03-10 • via Nuitee
M
Marianne • couple • br
10
2026-03-08 • via Nuitee
S
Silvana • family_with_children • br
10
Recomendo
Pros:

Gostamos da vista e do conforto do apartamento. A recepção e o atendimento foram ótimos, e o café da manha muito caprichado! Parabéns ao local

2026-03-07 • via Nuitee
D
Douglas ferreira • family_with_children • br
9
2026-03-06 • via Nuitee
L
Luigino • extended_group • br
10
2026-03-04 • via Nuitee
M
Miguel • family_with_children • br
10
Maravilhosa, funcionários muito prestativos e atenciosos!
Pros:

Limpeza

Cons:

Gostei de tudo

2026-03-04 • via Nuitee
A
Adriana • family_with_children • br
10
Pros:

Localização excelente

2026-03-04 • via Nuitee
R
Regiane • family_with_children • pt
7
Pros:

As comodidades, funcionários.

Cons:

Café da manhã ficou a desejar.

2026-03-04 • via Nuitee
V
Vívian • family_with_children • br
10
Pros:

Fomos muito bem recepcionados. O café da manhã tinha uma ótima variedade e estava muito bom.

2026-03-04 • via Nuitee
S
Souef • couple • fr
10
Simple accueillant et efficace
Pros:

Parfait

Cons:

Tout

2026-03-02 • via Nuitee
E
Eliana Patricia • family_with_children • br
9
2026-03-02 • via Nuitee
F
Fernandes • family_with_children • br
10
Fantástico
Pros:

Localização, funcionários extremamente atenciosos, café da manhã bem servido, instalações do quarto.

Cons:

.

2026-03-01 • via Nuitee
J
Jaque Leandro • family_with_children • br
10
2026-03-01 • via Nuitee
R
Richard William • family_with_children • br
10
2026-02-28 • via Nuitee
P
Priscila • family_with_children • br
9
Pros:

Os opcionais do quarto tornando uma "casa" foram interessantes embora não tenha usado e não sei se tudo funcionava corretamente.

Cons:

Havia um cheiro desagradável vindo do tanque, outro ponto que o hotel não teve culpa, mas, se tivessem colocado proteção em todas colunas da garagem eu não teria tido prejuízo arranhando minha lateral ao sair, pois os usuários do estacionamento param todos de forma irregular, tornando tudo mais difícil ,e as vagas são grudadas umas nas outras então sugiro que tenham esse cuidado e coloquem a proteção em tudo. Outro ponto é não deixar no booking opção sem café da manhã , quem em sã consciência vai pagar o mesmo valor e não ter o café da manhã incluso ??? Eu jamais faria isso, e fui informada no hotel que não optei , não entendi porque tantas opções de reserva sendo que o quarto é o mesmo, isso me induzindo ao erro na escolha.

2026-02-28 • via Nuitee