Artisan Eco Hotel

Hotels
9 (288 reviews)
No. 37-1, 37-2 & 37-3 Jalan PJS 11/28B, Sunway Metro, Bandar Sunway , Petaling Jaya , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Strategic location
Value for money
Cons:
Lift problems
Poor cleanliness
Inadequate bedding

Categories

Cleanliness
8.09
Towels were not changed daily and no cleaners were present.
Service
10
Staff was very friendly and helpful, contributed positively to the stay.
Location
9.56
Strategic location, close to food and drinks as well as conference area.
Room Quality
8.6
Queen-sized bed was insufficient for a family, but specific room requests were appreciated.
Amenities
7.55
Lift issues and the absence of extra amenities such as mini fridge noted.
Value for Money
9.08
Considered budget-friendly but with service shortcomings.
Food and Beverage
9.54
No specific feedback provided, but mentioned proximity to food options.
Overall Experience
9.59
Generally a great stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:51

Property Description

City Views and Convenience
Enjoy stunning city views at Artisan Eco Hotel located in Petaling Jaya, just 11 km from Mid Valley Megamall.

Comfortable Rooms with Modern Amenities
Relax in air-conditioned rooms with free WiFi, a flat-screen TV, and a private bathroom. Arabic, Bengali, English, and Malay-speaking staff are available at the reception for your convenience.

Nearby Attractions and Airport Shuttle
Explore nearby attractions like Thean Hou Temple and Axiata Arena, both within 13 km. Need a ride? The hotel offers a paid airport shuttle to Sultan Abdul Aziz Shah Airport, just 9 km away.

Book your stay at Artisan Eco Hotel and experience comfort and convenience in Petaling Jaya.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for MYR 30 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 288 reviews
Cleanliness: 8.09
Service: 10
Location: 9.56
Room Quality: 8.6
Amenities: 7.55
Value for Money: 9.08
Food and Beverage: 9.54
Overall Experience: 9.59
A
Afiq ibrahim • family_with_children • my
10
Pros:

Affordable price for solo or short vacation
Strategic location but not for car parking

Cons:

Affordable price, comfortable rooms, cleanliness

2026-02-10 • via Nuitee
F
Farid Ahmed • family_with_children • bd
4
2026-01-30 • via Nuitee
E
Eysha • family_with_children • my
7
2026-01-27 • via Nuitee
Y
Yin laoshi • extended_group • my
8
2026-01-25 • via Nuitee
I
IZWAN • solo_traveller • my
8
2026-01-19 • via Nuitee
C
chia • couple • my
3
2026-01-18 • via Nuitee
E
esala • solo_traveller • my
8
2026-01-04 • via Nuitee
S
SIVARAMAN • family_with_children • my
2
Pros:

The air conditioning unit may not be functioning properly.

Cons:

I reserved accommodations for two adults and one child, aged 11, but the provided queen-sized bed was insufficient for our needs.

2026-01-03 • via Nuitee
W
Widadwaie • family_with_children • bn
8
2025-12-30 • via Nuitee
M
Mariayati • couple • my
7
Enjoy staying here
Pros:

The location is strategic

Cons:

The security and noise control people come in and out from room is quite annoying

2025-12-30 • via Nuitee
P
Palaniappan • family_with_children • my
10
Pros:

The staff was very friendly. The paid parking spot was a very big help.

2025-12-18 • via Nuitee
Z
Zakaria • family_with_children • bn
9
Pleasant within reach to food n drinks.
Pros:

On my next trip to KL, I would like to be book in to room 305 PLEASE!!
I saw the room from outside and I like the setting.

Cons:

All is good

2025-12-17 • via Nuitee
Y
YanZhi • solo_traveller • sg
7
Pros:

It was a great stay. Value for money and 2~3 minutes walk to Sunway Pyramid entrance

Cons:

Hot water shower was not available at midnight, which is terrible.

2025-12-15 • via Nuitee
T
Tan • family_with_children • my
8
2025-12-11 • via Nuitee
K
Kawai • couple • my
7
2025-12-06 • via Nuitee
N
Noorhaslina • solo_traveller • my
8
2025-11-16 • via Nuitee
K
Kiran • solo_traveller • lk
5
OK for a short conference stay where you are not in the room alot.
Pros:

Loved being able to walk 4 mins to conference. And that this was a busy, and safe area.
Good shower.

Cons:

Lack of a mini fridge, no extra toilet paper, elevator didnt work to go down and no notice of this. Also poor lighting in elevator meant cant see the floor buttons!

2025-11-09 • via Nuitee
C
Celine • couple • my
7
Good location but pillow need to upgrade
Pros:

With parking provided for customer

Cons:

Doesn’t like the pillow, it’s too soft and hardly sleep with the pillow provided.

2025-10-24 • via Nuitee
S
sia • couple • my
7
2025-10-19 • via Nuitee
U
UPPER CLASS
4
Budget Hotel with Budget Service
Pros:

I have serious issues about the lift, which appears to be very faulty. It has no aircon and is very humid, and it does not work properly. From the second floor it is a problem to go down and the doors are not working properly. They will close three times before the lift will actually move. The "close doors" button does not work anymore. Someone is going to get stuck in those lifts one day.

While you are here there are no cleaners and the towels are not changed each day. So you must remake the bed yourself.

Better off paying an extra $10 a night and you can get another hotel in the same area with more service.

2025-09-09 • via Nuitee