Staybridge Suites - Lake Charles by IHG

Hotels
•
Staybridge Suites
8.6 (223 reviews)
1100 West Prien Lake Road , Lake Charles , US
+1 337-477-7474

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Great service
Convenient location
Cons:
Unclean
Built cheaply
Uncaring staff

Categories

Cleanliness
7.5
Reported as unclean in a review, so score reduced to reflect negative cleanliness feedback.
Service
9.6
Mixed reports: one review states 'Service great' while another notes staff 'did not seem to care'; overall rated above average due to strong positive mention.
Location
10
Explicitly mentioned as a pro ('The location'), so given a very high rating for convenience/position.
Room Quality
7.3
Reviewer commented it 'felt like it was built cheaply', so room quality is lowered to reflect that concern.
Amenities
8.6
Standard quality for this hotel tier
Value for Money
8.6
Standard quality for this hotel tier
Food and Beverage
8.6
Standard quality for this hotel tier
Overall Experience
8.6
Standard quality for this hotel tier
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:43

Property Description

Luxurious Accommodation
Staybridge Suites - Lake Charles, an IHG Hotel, is a 3-star property located just 3 km from L'Auberge Casino. The hotel boasts a seasonal outdoor pool, fitness centre, and shared lounge for guests to unwind and relax.

Convenient Amenities
Guests can enjoy free WiFi throughout the property, a 24-hour front desk, and a business centre. Selected rooms feature a fully equipped kitchen, including a fridge, dishwasher, and microwave. Additionally, the hotel offers a barbecue area for guests to enjoy.

Exceptional Services
Staybridge Suites provides a laundry service and business facilities such as fax and photocopying. Located near popular attractions like Lake Charles Civic Center and Bord Du Lac Park, this hotel is the perfect choice for both leisure and business travelers.

To experience comfort and convenience in Lake Charles, book your stay at Staybridge Suites - Lake Charles, an IHG Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCH

Location

Guest Reviews

8.6
Based on 223 reviews
Cleanliness: 7.5
Service: 9.6
Location: 10
Room Quality: 7.3
Amenities: 8.6
Value for Money: 8.6
Food and Beverage: 8.6
Overall Experience: 8.6
P
Pam • couple • us
5
2026-10-21 • via Nuitee
T
Toni • solo_traveller • us
10
Pros:

Service great

2026-09-19 • via Nuitee
T
Tarolyn • solo_traveller • us
9
2026-08-31 • via Nuitee
K
Kristi • solo_traveller • us
8
2026-07-22 • via Nuitee
M
Maricela • extended_group • us
8
2026-07-08 • via Nuitee
V
Victor • solo_traveller • us
10
2026-05-27 • via Nuitee
P
Peter • couple • us
3
Pros:

The location

Cons:

It felt like it was built cheaply, it was unclean, and the staff did not seem to care

2026-05-17 • via Nuitee
X
XAVIER • solo_traveller • us
10
2026-05-01 • via Nuitee
L
Linda • extended_group • us
9
Pros:

The breakfast was very good with many varieties to choose from. Everything was fresh and the dining room was clean with adequate seating. I would highly recommend!

Cons:

Just a petty thing on my part,,,,,would have loved some bacon on the breakfast buffet.

2026-04-24 • via Nuitee
P
Plumbar • couple • us
10
Lovely
Pros:

Clean

Cons:

Nothing

2026-04-23 • via Nuitee
L
LaBarbara • family_with_children • us
10
The Hotel and location was great everything was right there
Pros:

The hotel was clean and the Outside area was fun for the kids!!!

Cons:

We needed Help using the Grill outside and the staff couldn’t help us

2026-04-10 • via Nuitee
T
Todd • extended_group • us
10
Pros:

Loved the shower and rooms

Cons:

Wifi access. Basketballs were flat

2026-04-02 • via Nuitee
C
charlotte • family_with_children • us
8
Pros:

Beds was very comfortable

Cons:

HVAC was a little off. Could have been more comfortable. Was a little warm.

2026-03-30 • via Nuitee
E
Ezequiel • family_with_children • us
1
Pros:

Staff was so rude specialy one lady at chrck in . We were treated very badly.

2026-03-30 • via Nuitee
S
Stephanie • family_with_children • us
6
Cons:

Smell

2026-02-28 • via Nuitee
Y
Yadan • family_with_children • us
8
Pros:

The stay is very comfortable!

Cons:

The rate a little bit high.

2026-01-21 • via Nuitee
M
McDonald • family_with_children • us
9
Satisfied customer
Pros:

I liked everything about the rooms the big space. Private bathrooms

Cons:

The complimentary breakfast could have more to choose from.

2026-01-20 • via Nuitee
E
Eric • extended_group • fr
7
Bien.
Pros:

Le petit déjeuner est correct.
Le personnel est accueillant et agréable.
Le service de chambre passe tous les jours.
La chambre est grande et la cuisine est bien équipée.
L'apéritif offert par l'hôtel le lundi, mardi et mercredi soir apporte un côté convivial.
Le coin barbecue est apprécié.

Cons:

Le lave vaisselle dans ma cuisine ne fonctionnait pas et n'a pas été réparé durant tout mon séjour (1 mois) chambre 215.
Je n'avais pas d'eau chaude dans ma cuisine mais le problème a été résolu rapidement, le jour même.
Le lit n'est pas très confortable, le matelas est trop mou.
La piscine est petite.

2026-01-19 • via Nuitee
K
Kazenski • couple • us
8
I would book again!
Pros:

The hotel was very nice and clean. The location was very convenient for me on my time there.

Cons:

The shower water was cold the morning I was leaving out.

2026-01-05 • via Nuitee
R
Roland • couple • us
10
This was the second time to stay at this location. I fully enjoyed it.
Pros:

Breakfast was good, location is great. I got lucky to get a great view of the creek behind the property. Staff was very friendly.

Cons:

Didn't really see anything that I didn't like.

2025-12-31 • via Nuitee