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Facilities
Property facilities
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Pets allowed
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BBQ facilities
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Shared lounge/TV area
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Board games/puzzles
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Wheelchair accessible
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Lower bathroom sink
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Outdoor furniture
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Fence around pool
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Auditory guidance
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Security alarm
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Key card access
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Access to nearby outdoor pool
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Golfing on site
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Private picnics
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Reception hall
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Exercise/lap pool
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Secured parking
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Swimming nearby
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Staybridge Suites - Lake Charles, an IHG Hotel, is a 3-star property located just 3 km from L'Auberge Casino. The hotel boasts a seasonal outdoor pool, fitness centre, and shared lounge for guests to unwind and relax.
Convenient Amenities
Guests can enjoy free WiFi throughout the property, a 24-hour front desk, and a business centre. Selected rooms feature a fully equipped kitchen, including a fridge, dishwasher, and microwave. Additionally, the hotel offers a barbecue area for guests to enjoy.
Exceptional Services
Staybridge Suites provides a laundry service and business facilities such as fax and photocopying. Located near popular attractions like Lake Charles Civic Center and Bord Du Lac Park, this hotel is the perfect choice for both leisure and business travelers.
To experience comfort and convenience in Lake Charles, book your stay at Staybridge Suites - Lake Charles, an IHG Hotel.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
The hotel was clean and the Outside area was fun for the kids!!!
We needed Help using the Grill outside and the staff couldn’t help us
Loved the shower and rooms
Wifi access. Basketballs were flat
Beds was very comfortable
HVAC was a little off. Could have been more comfortable. Was a little warm.
Staff was so rude specialy one lady at chrck in . We were treated very badly.
Smell
The stay is very comfortable!
The rate a little bit high.
I liked everything about the rooms the big space. Private bathrooms
The complimentary breakfast could have more to choose from.
Le petit déjeuner est correct.
Le personnel est accueillant et agréable.
Le service de chambre passe tous les jours.
La chambre est grande et la cuisine est bien équipée.
L'apéritif offert par l'hôtel le lundi, mardi et mercredi soir apporte un côté convivial.
Le coin barbecue est apprécié.
Le lave vaisselle dans ma cuisine ne fonctionnait pas et n'a pas été réparé durant tout mon séjour (1 mois) chambre 215.
Je n'avais pas d'eau chaude dans ma cuisine mais le problème a été résolu rapidement, le jour même.
Le lit n'est pas très confortable, le matelas est trop mou.
La piscine est petite.
The hotel was very nice and clean. The location was very convenient for me on my time there.
The shower water was cold the morning I was leaving out.
Breakfast was good, location is great. I got lucky to get a great view of the creek behind the property. Staff was very friendly.
Didn't really see anything that I didn't like.
Spacious room. Very clean property.
N/A
I had a suite which separated the bedroom from the kitchen and living room.
The shower would basically flood because the floor would become completely wet all the way to the sink and toilet.
It was perfect.
Has an outdoor kitchen, half court basketball, breakfast was amazing
Hotel is conveniently located near everything . The staff was really nice. Security presence was known however, as a single traveler I did feel a little unsafe and as though I needed to take extra precautions to remain as such. The room is decent. It’s time update/rechaulk a lot of the room from black mold in the bathroom to just old cracks and crannies.
Was not given the room I requested.
Staff was very friendly and attentive.
Great clean hotel. Good breakfast, nice pool
Everything was great bed and pillows could be better
Nice place
Outside activities were very nice . The room was very clean and spacious
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