Holiday Inn Express & Suites Okemos - University Area by IHG

Hotels
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Holiday Inn Express
9.2 (436 reviews)
2350 Jolly Oak Rd. , Okemos , us
+1 517-999-8700

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Comfortable and clean rooms
Good location
Quality breakfast options
Cons:
Issues with housekeeping
Room heating issues
Limited breakfast variety

Categories

Cleanliness
8.59
Several mentions of clean rooms; however, a report of stolen items indicates potential issues.
Service
9.56
Numerous positive mentions of helpful and friendly staff.
Location
9.6
Consistently praised for good location near MSU.
Room Quality
9.05
Room comfort and spaciousness mentioned positively; however, issues with heating were noted.
Amenities
9.08
General satisfaction with amenities, though some reviews indicated limited breakfast variety.
Value for Money
9.54
Value perceived positively by many guests, with some exceptional service experiences.
Food and Beverage
8.59
Breakfast was appreciated; however, some guests suggested more variety.
Overall Experience
9.56
Overall satisfaction was high, despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:50

Property Description

Convenient Location

Located just a short distance from popular attractions like Jack Breslin Arena and Wharton Center, Holiday Inn Express & Suites Okemos - University Area offers easy access to the best of Okemos.

Modern Amenities

Experience comfort and convenience with air-conditioned rooms featuring free WiFi, a fitness centre to stay active, and a business centre for your work needs.

Complimentary Services

Enjoy complimentary perks such as free private parking, a 24-hour front desk for assistance anytime, and the convenience of having Michigan State University and Spartan Stadium nearby.

Book now for a delightful stay at Holiday Inn Express & Suites Okemos - University Area, an IHG Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 436 reviews
Cleanliness: 8.59
Service: 9.56
Location: 9.6
Room Quality: 9.05
Amenities: 9.08
Value for Money: 9.54
Food and Beverage: 8.59
Overall Experience: 9.56
C
Christoph • solo_traveller • us
8
2026-08-03 • via Nuitee
L
Landers • couple • us
10
2026-08-02 • via Nuitee
C
Christy • family_with_children • us
9
2026-07-20 • via Nuitee
T
Thomas • family_with_children • us
1
Pros:

There was no power at the hotel, forcing us to scramble to find other accomodations for the night

2026-07-09 • via Nuitee
T
Thomas • solo_traveller • us
10
Pros:

On my last night at the hotel, a thunderstorm knocked out power throughout the area where the hotel is located. The staff could not have been more helpful and considerate in light of a difficult circumstance that they could not control. They were terrific.

2026-07-08 • via Nuitee
E
Erin • family_with_children • us
10
Pros:

The beds were extremely comfortable, breakfast was delicious and the staff were very friendly!

2026-07-07 • via Nuitee
L
Lauren • extended_group • us
9
Good stay. Staff friendly and facilities very good.
Pros:

Breakfast good. Facility is pretty new and well kept.

Cons:

Would have liked a walk in shower. I believe some rooms had them.

2026-07-05 • via Nuitee
S
Sara • extended_group • us
10
Will continue to stay here despite one off staff experience
Pros:

Always stay here every time we come to visit family.

Cons:

Whoever the staff member was that checked us in either doesn’t like his job or didn’t want to be there that particular night. Seemed inconvenienced when i asked if they had a room on first floor as i had just had unexpected surgery on my ankle 1 day prior to our trip

2026-06-28 • via Nuitee
M
Mohammad • family_with_children • us
1
I recently checked out of room 327 and deeply regret choosing this hotel. My stay was entirely unsat
Cons:

I recently checked out of room 327 and deeply regret choosing this hotel. My stay was entirely unsatisfactory. The bathroom tap was completely clogged during my entire visit. Despite reporting the issue, the staff failed to resolve it, leaving me without a functioning sink. The lack of urgency and inability to fix a basic maintenance problem is unacceptable for a hotel. I expected much better service and will not be returning.

2026-06-25 • via Nuitee
T
Terwilliger • solo_traveller • us
9
Pros:

Nice room you can reserve for family get togethers for free. Super nice staff, clean facilities. Decently large bathrooms.

Cons:

Rooms are on the small side, the pool is also small but indoors. No hot tub.

2026-06-23 • via Nuitee
B
Bruce • couple • us
9
2026-06-22 • via Nuitee
M
Marcia • solo_traveller • us
5
No sleep
Pros:

Lovey setting walking trail
Good breakfast

Cons:

Partying neighbors lambing dors til 2am. No sleep

2026-06-22 • via Nuitee
K
Kamesh • family_with_children • us
8
2026-06-20 • via Nuitee
C
Christian • solo_traveller • us
10
2026-06-19 • via Nuitee
R
Ryan • family_with_children • us
6
2026-06-17 • via Nuitee
Z
Zvart • extended_group • us
10
2026-06-16 • via Nuitee
V
Vazquez • solo_traveller • ca
6
Pros:

Staff we were great.

Cons:

Air conditioner was not working staff moved us. Then our sleep improved

2026-06-04 • via Nuitee
J
James • couple • us
10
Excellent
Pros:

Very clean.

Cons:

Little pricey

2026-06-01 • via Nuitee
J
Joel • family_with_children • us
9
2026-05-31 • via Nuitee
S
Shinyoun • solo_traveller • us
9
2026-05-26 • via Nuitee