Hotel Okuni (Royal Inn Group)

Hotels
7.3 (135 reviews)
Honcho 4-10-8 , Okaya , JP

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Laundry
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean rooms
Good staff service
Convenient location
Cons:
Old equipment
Wi-Fi issues
Communication about breakfast

Categories

Cleanliness
8.13
The rooms were clean and satisfactory without significant complaints.
Service
8.1
Staff response was generally good, although some issues with communication were noted.
Location
8.14
The hotel was conveniently located, not far from the station.
Room Quality
6.59
Rooms were well maintained but had issues such as old equipment and uncomfortable beds.
Amenities
6.62
Basic amenities were available, but issues like Wi-Fi and outdated facilities were present.
Value for Money
7.58
Considering the price, the value offered was reasonable, though some guests felt it was slightly high given the conditions.
Food and Beverage
6.13
Breakfast arrangements were poorly communicated, affecting guest satisfaction.
Overall Experience
7.1
Overall experience was reasonably satisfactory, with complaints about specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:00

Property Description

Luxurious Accommodation with Modern Amenities

Located in Okaya, Hotel Okuni (Royal Inn Group) offers air-conditioned rooms just 400 metres from Canora Hall. The property provides free WiFi, private parking, and attentive service. The rooms feature a kettle, private bathroom, and complimentary toiletries, ensuring a comfortable stay for guests.

Convenient Location for Exploring

Situated near key landmarks like Matsumoto Station and The Japan Ukiyo-e Museum, our hotel is the perfect base for exploring the area. Guests can also receive helpful tips and guidance from our reception to enhance their travel experience.

Scenic Surroundings and Easy Access

With Suwa-Lake and Kamisuwa Station in close proximity, guests can enjoy picturesque views and convenient transportation options. Book your stay at Hotel Okuni (Royal Inn Group) for a memorable and seamless travel experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.3
Based on 135 reviews
Cleanliness: 8.13
Service: 8.1
Location: 8.14
Room Quality: 6.59
Amenities: 6.62
Value for Money: 7.58
Food and Beverage: 6.13
Overall Experience: 7.1
R
ryu • solo_traveller • jp
8
2026-10-29 • via Nuitee
E
Emi • couple • jp
3
2026-10-29 • via Nuitee
K
KATSUHIDE • solo_traveller • jp
6
Pros:

駅からそんなに遠くなかったので、よかった

Cons:

浴衣がカビくさかった

2026-10-25 • via Nuitee
T
tsutomu • solo_traveller • jp
3
2026-10-21 • via Nuitee
M
minoru • family_with_children • jp
5
2026-10-20 • via Nuitee
S
Shinka • solo_traveller • jp
5
普通
Pros:

スタッフの対応

Cons:

建物や設備が古く、宿泊料と見合っていない

2026-10-19 • via Nuitee
石渡 • family_with_children • jp
8
Pros:

清潔感がった。

Cons:

出来れば軽い朝食のセットが付いたらもっと良かった感がします。

2026-10-18 • via Nuitee
Y
YOSHIRO • couple • jp
7
従業員の愛想も良く、全体的には悪くな〜い。
Pros:

アメニティグッズが揃っていたこと。

Cons:

コンセントの挿し口が少なく、ライトの電源を抜いてからお湯を沸かさないといけなかった。

2026-10-17 • via Nuitee
A
Alfred KC • solo_traveller • hk
8
Fairy good value for money
Pros:

Good service

2026-10-15 • via Nuitee
関口 • family_with_children • jp
4
Pros:

宿泊費が安いのに無料の駐車場まであります。

Cons:

空調の調整が出来なかった。

2026-10-14 • via Nuitee
S
Shigeo • solo_traveller • jp
5
2026-10-12 • via Nuitee
富岡 • solo_traveller • jp
8
Pros:

設備も揃っており、スタッフの対応が良かった

Cons:

建物が思ったより古かったです。

2026-10-12 • via Nuitee
K
Keigo • family_with_children • jp
5
普通。
Cons:

閉鎖されていたようですが、大浴場があれば。

2026-10-10 • via Nuitee
N
NAOKI • solo_traveller • jp
8
2026-10-10 • via Nuitee
S
satou • solo_traveller • jp
9
2026-09-13 • via Nuitee
A
ayaka • couple • jp
10
2026-09-07 • via Nuitee
武 • solo_traveller • jp
5
2026-09-04 • via Nuitee
H
hiroshi • solo_traveller • jp
7
2026-09-02 • via Nuitee
木山 • solo_traveller • jp
5
普通に泊まった感じ
Pros:

漫画本が沢山あった

Cons:

一階のトイレが汚すぎる

2026-08-31 • via Nuitee
I
IZUMI • couple • jp
7
まあまあ
Pros:

部屋の広さ

Cons:

建物、設備が古い

2026-08-30 • via Nuitee