Hotel Okuni (Royal Inn Group)

Hotels
7.3 (101 reviews)
Honcho 4-10-8 , Okaya , jp

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available
See all facilities

Review Highlights

Pros:
Clean rooms
Good staff service
Convenient location
Cons:
Old equipment
Wi-Fi issues
Communication about breakfast

Categories

Cleanliness
8.13
The rooms were clean and satisfactory without significant complaints.
Service
8.1
Staff response was generally good, although some issues with communication were noted.
Location
8.14
The hotel was conveniently located, not far from the station.
Room Quality
6.59
Rooms were well maintained but had issues such as old equipment and uncomfortable beds.
Amenities
6.62
Basic amenities were available, but issues like Wi-Fi and outdated facilities were present.
Value for Money
7.58
Considering the price, the value offered was reasonable, though some guests felt it was slightly high given the conditions.
Food and Beverage
6.13
Breakfast arrangements were poorly communicated, affecting guest satisfaction.
Overall Experience
7.1
Overall experience was reasonably satisfactory, with complaints about specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:00

Property Description

Luxurious Accommodation with Modern Amenities

Located in Okaya, Hotel Okuni (Royal Inn Group) offers air-conditioned rooms just 400 metres from Canora Hall. The property provides free WiFi, private parking, and attentive service. The rooms feature a kettle, private bathroom, and complimentary toiletries, ensuring a comfortable stay for guests.

Convenient Location for Exploring

Situated near key landmarks like Matsumoto Station and The Japan Ukiyo-e Museum, our hotel is the perfect base for exploring the area. Guests can also receive helpful tips and guidance from our reception to enhance their travel experience.

Scenic Surroundings and Easy Access

With Suwa-Lake and Kamisuwa Station in close proximity, guests can enjoy picturesque views and convenient transportation options. Book your stay at Hotel Okuni (Royal Inn Group) for a memorable and seamless travel experience.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

7.3
Based on 101 reviews
Cleanliness: 8.13
Service: 8.1
Location: 8.14
Room Quality: 6.59
Amenities: 6.62
Value for Money: 7.58
Food and Beverage: 6.13
Overall Experience: 7.1
R
ryo • solo_traveller • jp
4
価格は安いが、設備は古い
Pros:

価格が安い

Cons:

布団が薄く、寝心地は良くなかった。
カードキーではない。
どこに何があるか、物探しが大変。

2026-03-30 • via Nuitee
K
Koichi • family_with_children • jp
8
2026-03-30 • via Nuitee
A
asari • couple • jp
9
2026-03-27 • via Nuitee
佐野 • solo_traveller • jp
6
Cons:

枕が高かったので、高さを調節できるものがあれば良かったです

2026-03-20 • via Nuitee
K
kyoko • family_with_children • jp
4
Cons:

寒く　掛け布団が薄かった

2026-03-10 • via Nuitee
T
TETSUYA • solo_traveller • jp
7
2026-03-05 • via Nuitee
T
teruhiko • solo_traveller • jp
2
もう泊まらないと思われる
Pros:

特になし

Cons:

室内外それぞれの音漏れがひどく、ウォシュレットがないホテルに初めて泊まった。ホテル自体も古さがところどころ目立っていた。目的地が非常に近いため今回ここに泊まったが、遠くても別のホテルにしようと思う。金額も近いホテルはあったので特段ここに泊まる利点が見つからなかった。

2026-03-03 • via Nuitee
Y
yonghak • extended_group • kr
9
2026-02-11 • via Nuitee
M
makito • solo_traveller • jp
5
2026-01-31 • via Nuitee
S
Saeka • couple • jp
6
2026-01-22 • via Nuitee
Y
Yuichi • solo_traveller • jp
8
2026-01-20 • via Nuitee
T
takaharu • extended_group • jp
7
満足
Pros:

部屋の冷房が効いていた

Cons:

Wi-Fiが繋がり難かった

2026-01-19 • via Nuitee
H
Hiroyuki • solo_traveller • jp
6
2026-01-19 • via Nuitee
T
TANAKA • solo_traveller • jp
5
2026-01-19 • via Nuitee
恵美子 • family_with_children • jp
8
Pros:

建物はそれなりに古いですが、清潔感があり、また行くことがあれば利用したいと思います

2026-01-19 • via Nuitee
S
SATOMI • solo_traveller • jp
5
普通
Pros:

スタッフの方の対応が良かった

Cons:

枕が高すぎた

2026-01-19 • via Nuitee
高橋 • family_with_children • jp
8
2026-01-18 • via Nuitee
シミズ • couple • jp
6
まあまあ
Pros:

近くに美味しいレストランが有って良かった

2026-01-16 • via Nuitee
雄一(YUIHI) • solo_traveller • jp
5
2026-01-15 • via Nuitee
A
Ashish • extended_group • jp
9
2026-01-05 • via Nuitee