Suites by Watermark Hotel and Spa Bali

Hotels
8.2 (729 reviews)
Jalan Uluwatu 88 , Kedonganan , ID
62-361-4725100

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Facilities

Meeting rooms
Full-service spa
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Cons:
Cleanliness issues
Worn rooms
Breakfast could be improved

Categories

Cleanliness
6.7
Several guests mentioned the rooms being worn, dirty, and having issues with cleanliness.
Service
9.2
Guests consistently praised the staff for being friendly, helpful, and kind.
Location
9.2
The location received positive remarks for being convenient to the airport and nearby attractions.
Room Quality
7.7
Some rooms were spacious but many comments noted them as worn and in need of maintenance.
Amenities
8.2
Typical amenities available, with the rooftop pool being highlighted positively but some areas under maintenance.
Value for Money
8.2
Guests felt the pricing was appropriate for the quality, though some mentioned the hotel is starting to show age.
Food and Beverage
7.7
Breakfast received mixed reviews; it was good but repetitive, and some guests expressed dietary concerns.
Overall Experience
8.7
Overall, guests had a favorable stay experience despite some issues, highlighting service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-04 02:04

Property Description

Luxurious Spa Experience
Indulge in massages, body treatments, and facials at the full-service spa. Don't miss out on the outdoor pool, fitness center, and complimentary bicycle rentals for a rejuvenating stay. Culinary Delights
Savor international cuisine at W Sense restaurant, grab a coffee at the cafe, or enjoy room service. Unwind with a drink at the bar or poolside bar. Convenience at Your Fingertips
Benefit from amenities like free Wi-Fi, concierge services, and a business center. With a prime location near Bukit Peninsula and Benoa Square, this hotel offers both relaxation and convenience.
To book your stay at Suites by Watermark Hotel and Spa Bali for a luxurious getaway, visit our website now!

Important information:

* Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
* No pets and no service animals are allowed at this property.
* Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals not allowed

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff temperature checks are conducted regularly

See all policies

Location

Guest Reviews

8.2
Based on 729 reviews
Cleanliness: 6.7
Service: 9.2
Location: 9.2
Room Quality: 7.7
Amenities: 8.2
Value for Money: 8.2
Food and Beverage: 7.7
Overall Experience: 8.7
C
Ching ying • couple • tw
4
Pros:

離機場近，房間大

Cons:

清潔度不夠完整，可以在很多地方發現不少髒污廁所的地板很老舊，蓮蓬頭也是很老舊

2026-07-03 • via Nuitee
D
Daniela • family_with_children • us
10
Will return
Pros:

The people

Cons:

Old

2026-06-29 • via Nuitee
D
Dupinet • couple • fr
9
2026-06-29 • via Nuitee
A
Andrew • solo_traveller • au
8
Close to airport
Pros:

Sauna

2026-06-28 • via Nuitee
M
Masaud • couple • au
8
2026-06-27 • via Nuitee
G
Guimin • extended_group • cn
9
2026-06-26 • via Nuitee
H
Hidetaka • family_with_children • jp
10
最高でした。
Pros:

一週間滞在しましたが、スタッフが温かい笑顔で毎朝、毎晩で迎えてくれ、様々な面で親身に対応してくださいました事に大変感激ました。それこそが1番居心地がよく快適にすごせた点です。
特に突然妻の具合が悪くなった時も、マネージャーさんやスタッフさんが病院まで親身に付き添いくださいり、大変心強かったです。

さらにハイシーズンだったのにプールは昼間などは、みんな買い物や外にいくのか、ほぼ貸切状態で、サウナも楽しめますし、赤ちゃんとゆっくりプール遊びが出来て家族全員満足です。

そしてプールの水も大変綺麗に掃除されてました。

一階の日本食レストランが安価で毎日食べられるほどメニュー豊富で、日本人オーナーなので安心できるのも大きな魅力です。

Cons:

ないです。

2026-06-25 • via Nuitee
J
Joyita Dennis • solo_traveller • au
4
Pros:

The staff

Cons:

Very old decor needs renovations

2026-06-25 • via Nuitee
W
Wenz N Willz Travel • solo_traveller • au
9
Pros:

The breakfast daily was amazing, best we've had in all our trips to bali

Cons:

No western restaurants or bars close, or shopping stallsEnjEnjo

2026-06-23 • via Nuitee
M
Mollie • couple • au
10
Fabulou, lovely helpful staff
Cons:

Nothing to dislike

2026-06-22 • via Nuitee
C
Claire • solo_traveller • ae
9
2026-06-21 • via Nuitee
T
Tahney marie • couple • au
9
Comfortable and enjoyable
Pros:

The hotel was lovely, from the room to the staff and everything in between.

2026-06-18 • via Nuitee
N
NEVENKA • solo_traveller • si
10
Pros:

The best hotel in Bali and very kind people.

2026-06-17 • via Nuitee
H
Hecham • solo_traveller • gb
9
2026-06-17 • via Nuitee
M
Ms Fie • couple • my
7
2026-06-16 • via Nuitee
S
Stephanie • solo_traveller • fr
8
Pros:

Accueil, piscine et personnel.

2026-06-14 • via Nuitee
S
Stephanie • solo_traveller • fr
8
2026-06-14 • via Nuitee
S
Sin Man • couple • au
8
2026-06-14 • via Nuitee
P
PEISAN • extended_group • tw
9
Pros:

早餐不錯 多樣性 飯店有包車 價格優惠 很適合在市區逛逛 泳池 SPA都很不錯 雖然較舊 但房間很大

Cons:

水資源對印尼來說相對珍貴 飯店只提供 一天兩瓶水 不再多給 也沒有飲水機的服務 比較不方便

2026-06-09 • via Nuitee
H
Hiro • solo_traveller • au
10
Always Welcome
Pros:

The open space and big swimming pool / Sauna

Cons:

None

2026-06-08 • via Nuitee