Mangrove Tree Resort World Sanya Bay-Kapok

Hotels
7.5 (23 reviews)
No. 155 Fenghuang Road , Sanya , cn

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
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Review Highlights

Pros:
Swimming pool(s) and outdoor shaded pool
Excellent and varied breakfast buffet
Friendly, polite staff
Large resort with shopping center and cafes
Spacious rooms with good views and bathtubs
Water park and other on-site amenities
Cons:
Inconsistent cleanliness; some reports of dirty rooms
Maintenance needed in places; some pools/fountains closed
Limited English from staff
Seaside/beach not very close; taxi needed
Waterpark usage restrictions for certain guests
Some guests found breakfast repetitive

Categories

Cleanliness
6.5
Mixed reports: one review explicitly calls rooms and service 'dirty', another praises 'quality cleaning' and 'impeccable' condition; some areas show need for maintenance. Overall below average cleanliness due to inconsistent housekeeping and visible maintenance issues.
Service
8.5
Generally positive: staff described as gentle, kind and polite; able to communicate via translation apps despite limited English. Service tone is consistently favorable across multiple reviews.
Location
7.5
Resort is in a large Sanya resort area with shopping center, cafes and restaurants nearby; seaside is not very close and requires taxi, so location is convenient for shopping/onsite amenities but not beach-front.
Room Quality
8
Rooms described as spacious with good balconies and bathtubs and great views from higher floors; some comments note that maintenance/repairs would improve condition, so generally good but not perfect.
Amenities
8
Strong amenities: pools, outdoor shaded pool, water park, shopping center, art galleries and conference spaces mentioned. Some facilities (fountains, certain pools) were temporarily closed and waterpark had usage restrictions.
Value for Money
7
Considered acceptable for the price by at least one guest; mixed impressions overall given maintenance issues and occasional service/cleaning problems.
Food and Beverage
8.5
Breakfast repeatedly praised: extensive buffet with Chinese and Western options, porridge, dumplings, salads and desserts. One comment said breakfast felt repetitive, but overall F&B is a highlight.
Overall Experience
6
Mixed overall: many guests enjoyed facilities, views and friendly staff, while others reported dirtiness, maintenance needs and limited English — resulting in a somewhat uneven overall stay experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-01 14:20

Property Description

Luxurious Accommodation with Free Wired Internet
Mangrove Tree Resort World Sanya Bay offers elegant rooms with dark wooden furnishings, flat-screen TVs, and spacious bathrooms with rainshowers.

Convenient Location and Nearby Attractions
Just a short drive from the beach, Sanya Railway Station, and Phoenix International Airport, the resort is also close to Sanya Duty Free Shop and Luhuitou Park.

Diverse Dining and Entertainment Options
With over 20 restaurants, a spa, art displays, bars, and shops on-site, guests can enjoy creative fusion dishes at the Thai Restaurant, Western specialties at Kapok Restaurant, and traditional handmade noodles at Noodle House.

Experience luxury and convenience at Mangrove Tree Resort World Sanya Bay. Book now for an unforgettable stay!

Important information:

Please kindly note that prices for extra bed during Chinese New Year will differ. Please contact the property directly with the contact details provided in your confirmation.

The extra bed fee per person per night would be RMB200, including single breakfast; during Jan 19 2023 till 5 Feb 2023, the extra bed fee per person per night would be RMB500, including single breakfast.

Please note, in order to protect the privacy and safety of hotel guests, all to go food delivery are not allowed to enter the hotel. Please contact the food delivery and pick up at the outside of the hotel.

The hotel Amazon Jungle Water Park and Adventure Kingdom are temporarily closed.

The shuttle bus from the hotel to Haitang Bay Duty Free Shop is temporarily closed.

The opening hours are to be determined oper for some restaurants and facilities in the hotel.

If you have any inquiries, you can call in advance for consultation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 7 years old stay for CNY 80 per person per night when using an existing bed.
    Children from 8 years old to 17 years old stay for CNY 120 per person per night when using an existing bed.
    Children up to and including 16 years old stay for CNY 200 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 23 reviews
Cleanliness: 6.5
Service: 8.5
Location: 7.5
Room Quality: 8
Amenities: 8
Value for Money: 7
Food and Beverage: 8.5
Overall Experience: 6
O
Oksana • family_with_children • ru
5
2026-06-25 • via Nuitee
I
Igor • solo_traveller • me
7
2026-06-24 • via Nuitee
Z
Zarina • couple • kz
6
2026-06-17 • via Nuitee
M
Maurizio • solo_traveller • it
9
a nice place to work, relax and shop
Pros:

the resort is very nice and provides a swimming pool and an excellent breakfast. staff is very gentle and kind as in oriental style. the city of sanya is very large and the seaside part is not so close. in my experience this was not a big issue but some other customers may be interested to know. there are some reasturant in the resort that are very good. further there is a beautiful shopping center that you may enjoy

Cons:

it is clear that some maintenance is needed here and there

2026-06-10 • via Nuitee
A
AYAKO • couple • tr
8
Nice hotel for every age
Pros:

This hotel locates in resort area which owns shops(shopping center), restaurants/cafe, water park, art galleries and conference rooms.
This hotel has outdoor pool which is generally in shadow (it’s positive meaning for Sanya’s strong sunlight) and you can refresh.
Room is big and has nice bathtub. View from balcony is amazing. Air conditioner works well.
Breakfast is open buffet and has many varieties(Chinese, Western, vegetables, rice porridge, noodle, dumplings, salad, fruits, desserts with coconut milk etc.). They are delicious.
Staff: Although they don’t speak English, we could communicate using translate application and it was no problem.

2026-06-07 • via Nuitee
꽃미남현 • solo_traveller • kr
8
2026-06-06 • via Nuitee
Y
Youssef Mohsen Mahmoud • family_with_children • it
1
Pros:

Nothing

Cons:

Everything they are dirty dont speak english old and the breakfast is the same everyday

2026-05-29 • via Nuitee
A
Arpine • family_with_children • am
5
2026-04-07 • via Nuitee
C
Chidi • couple • us
10
Love✊
Pros:

Love✊

Cons:

Love✊

2026-03-27 • via Nuitee
I
IRINA • family_with_children • ru
8
2026-03-18 • via Nuitee
F
Fedor • solo_traveller • ru
7
2026-03-17 • via Nuitee
S
Svetlana • couple • ru
6
2026-03-09 • via Nuitee
G
gilles • couple • ca
10
parfait
Pros:

très beau sit

Cons:

en taxi pour la plage rien au alentour

2026-03-04 • via Nuitee
J
Jonothan • family_with_children • gb
3
2026-01-24 • via Nuitee
C
Camille • couple • fr
10
Pros:

Rien à dire tout était impeccable !

Cons:

Rien !

2026-01-19 • via Nuitee
E
Elena • couple • ru
8
Приемлемо за эту стоимость
Pros:

С 21 этажа потрясный вид из окна. Номер просторный. Завтрак достойный. Территория живописная, но на момент проживания многие бассейны пустовали, фонтаны были отключены. Все неплохо, но ремонт не помешал бы.

2026-01-19 • via Nuitee
D
Dmitrii • family_with_children • ru
8
2026-01-16 • via Nuitee
A
Anna • family_with_children • ru
10
Pros:

Красивая территория, скидки в брендовых магазинах, улица с кафешками, хорошие завтраки, вежливый персонал, качественный клининг, не воруют. Искусственная волна в аквапарке.

Cons:

Много фонтанчиков и кафешек в нерабочем состоянии. В аквапарке жесткие ограничения : муж 92 кг, я 95 кг, ребёнок 145 см, 35 кг: пустили только на 1 горку из 4 /ех работающих и на искусственную волну. Ребёнок попал на 2-е горки.

2026-01-09 • via Nuitee
S
SANGWOO • family_with_children • kr
5
2025-12-23 • via Nuitee
Евгений • family_with_children • ru
9
2025-12-17 • via Nuitee