My Loft Anfa

First thing the staff working there was not responsible ( night shift ) , we checked the room they gave us ، bedding was so dirty , stinky smell around we checked another room and it was worst more like disgusting we couldn’t sleep there and we went to another hotel at night , it was the worst establishment i experienced it . I don’t recommend it it all , and when we did the complaint they didn’t take it seriously and they didn’t gave us the refund we are still waiting for it .

This was the perfect compromise for being right near the central medina and all of the things it has to offer, but still being insulated from the noise and crowds. Nice staff also.

Mon séjour à l'hôtel a été dans l'ensemble agréable. L'établissement est propre et confortable, offrant un environnement accueillant pour ma famille et moi. Cependant, je dois souligner quelques points qui pourraient être améliorés.

Le personnel, bien que courtois, ne semblait pas toujours être à la hauteur des attentes. Lors de mon arrivée à la réception, j'ai été surpris lorsque le réceptionniste m'a demandé mon acte de mariage, malgré le fait que j'étais accompagné de mes petits enfants. Cette demande était inattendue et un peu gênante, donnant l'impression d'une procédure peu flexible.

Cela dit, je tiens à souligner que le reste de mon séjour s'est déroulé sans problème majeur. Les installations étaient propres et bien entretenues, offrant un confort appréciable après de longues journées de visites. J'apprécie également l'emplacement pratique de l'hôtel, qui était proche de nombreuses attractions de la ville.

En conclusion, bien que l'hôtel offre un hébergement confortable, je suggère à l'équipe de revoir certaines de leurs politiques pour offrir une expérience plus fluide et accueillante aux clients, en particulier lorsqu'il s'agit de demandes peu courantes comme celle de l'acte de mariage.

The rooms were dirty there was mold on the air conditioner. There were no towels in either room. The key didn’t work so we didn’t have a key the 1st day! And we were locked out from the entire hotel when coming back from dinner

Our guide had reserved a room with two beds for my friend and me. At check in we were told the only room had a large bed. When we got to the room, there was only one towel and there was a pair of dirty socks on the closet floor. Also, there was no one to help with luggage. We left immediately.

Convenient location with made to order breakfast, street parking available in the neighborhood.

Everything was good except the bad smell coming out of the toilets. The flush system does not work well and there is a continuous bad smell, they need to solve this issue. It makes the mood of a person very bad to smell that.

Good location, plenty of restaurants within 5min walk, very friendly staff.

BUT, upon my arrival on the first night, the hotel was overbooked and did not have a room for me despite my reservation. This was very annoying after a days travel and being very tired. However, they did find me an alternative hotel for the night and arranged my transfers. Other than that, I had a pleasant stay.

It was very good experience
Overall property was very nice
Room was good
Location was very good
Staff was very friendly and helpful
We like the location
Air conditioning unit was good works
Few small things needs to fix I let them know
Other than that very lovely 😊
Thank you 😊

The stuff were super nice I felt like I was home thank you !

Excellent accueil, le lit est très confortable , les canapés lits pour les enfants ne sont pas depliables mais néanmoins confortables pour deux enfants de 10 et 15 ans.La suite est propre et bien décorée.
Les points d'amélioration :
Manque des rideaux occultant dans la chambre il fait jour des 7h00 et la baie vitrée ne ferme pas ( sécurité)
L'offre petit déjeuner est légère (croissants et pain confiture ) on l'aurais aimé plus typique
La machine Nespresso dans la chambre dépourvue de capsules il faut aller en acheter à la supérette du coin.
Ce reste un bon séjour et le personnel fait des effort pour rendre votre séjour agréable

Nice comfortable place! Friendly staff and very close to Hassan mosque II.... We had a long connection back home so i got the hotel to see a bit of Casablanca and this hotel worked out perfectly
Restaurants all around it and close to most of the highlights area
Definitely would stay here if i go back to to Casablanca

Location and staff trys to help but they look bored as place is
always dead thats about it. If you are going to Morocco or Casablanca for 1st time vaca i wouldnt stay tbere as i just did and learned the hard way.

Breakfast poor basically juice, cofffee and mini hard breads. Inedible croissants. Sliding doors wont lock. Toilet dont work. Reported both issue got no feedback. Language big issue unless you speak arabic or French.

Great location and very helpful staff, very welcoming, would recommend it!!! You also have your own cooking facilities in the loft everything you need inside

Some of the reviews were harsh. This is a fine place to stay but don't expect the service of a nice hotel or cozy Riad.
Pros
Cost. Paid 70US
Area. In nicer part of town near business district. Felt safer at night.
Modern decor
Blackout windows (no the windows did not lock but I never saw spiderman. Also for all i know it was user error. The electric shades were great)
We felt very safe and someone was always at the front.
We needed rush laundry and they made it happen (at a cost but worth it)
Good aircon

Addressing other complaints on TripAdvisor..
Yes it will be hard to get nespresso pods... just go get $1 coffee with locals
No the couches aren't really meant to sleep on.. this seemed clear in photos.
It does offer a kitchenette which is very basic. If you are counting on this, there are no sharp knives and you may want to call ahead to make sure enough silverware is available especially if you have 3 ppl. We didn't use so not sure if they have knives available. Could be a safety thing.
You have to pay tax on way out. Hotels.com did disclose this in other detail. Annoying on hotel.com part but noticed this everywhere.
We didn't try breakfast. Hotel was empty and assumed it would be easier to grab a pastry.
No one spoke that much English but I am in their country.

Cons:
The service isn't that attentive as others mentioned. The decor was unfinished. Missing lightbulbs, towel rack, drawers didn't close easily. Doors weren't installed properly. Nothing to write home about but a little annoying as they advertise as new and great.
Service. Took 2 hours to get toilet paper.
We started with 2 towels. They cleaned room now we had 1.

Veldig fint sted. Bra beliggenhet. God standard.

my room was nothing like the pictures on your site . I got a suite that showed 3 single beds and got 1 full size bed . I made the reservation for 2 . But ended up having 3 and had np when there was additional. Once we got them to understand that we were not sleeping together , we ended up with a person on the sofa ( which so happen to be comfortable , a person in the bed and a person on a cot ! . Aside from that we were never given enough towels to accommodate all of us. The balcony doors didn’t lock , we called to address it and was told “we would be . We are on the 4th floor” needless to say I won’t return

The place is an apartment-hotel. Has 24/7 reception that I found friendly and attentive. I didn't need much besides check in and out and few other questions but all went smooth. The decor in the room is nice but finishes are lacking. The room was not clean to my satisfaction with random hairs on the bed, toilet could be cleaner with droplets marks, had no towels ready in room but was immediately given without asking as the guy who showed me in noticed. Overall the place is nice, didn't use the kitchen and saw the coffee machine had no capsules so can't rate it. The place needs more attention to detail and cleanliness. Price is just ok for what you get, at a little bit more you can already sleep in the 4 star Barcelo hotel which I stayed few times but wanted to try this to know other options.

Shower was clogged, but was fixed in a timely manner. Overall, a decent experience for a group.

Super servise, rent og pent, og bra beliggenhet. Anbefales.