Mangrove Tree Resort World Sanya Bay -Elader Palm Tower

Hotels
1 (1 reviews)
No.155 Phoenix Road , Sanya , cn

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Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Large room size
Friendly children's program chef
Cons:
Hygiene concerns
AC malfunction
Poor staff communication
Inadequate service for transport

Categories

Cleanliness
1
Concerns raised about hygiene and safety.
Service
1
Staff communication issues and inadequate service.
Location
1
Location not specifically mentioned but generally assumed as standard.
Room Quality
1
Room size is large, but air conditioning issues reported.
Amenities
1
Amenities not specifically mentioned, assumed as standard.
Value for Money
1
Value is not specifically mentioned, assumed as standard.
Food and Beverage
1
Food programs mentioned positively, assumed as standard.
Overall Experience
1
Overall dissatisfaction due to various issues raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 18:54

Property Description

Family-Friendly Amenities
Featuring a water park and children's playground, the hotel offers a fun-filled experience for families with kids' amenities available.

Convenient Location
Situated just minutes away from the railway station and airport, guests can easily access nearby attractions like Coconut Dream Corridor and Luhuitou Park.

Relaxation and Dining
Unwind in rooms with pool or garden views, or enjoy a meal at the hotel's restaurant offering a breakfast buffet and kids menu options.

To book your stay at Mangrove Tree Resort World Sanya Bay -Elader Palm Tower and enjoy these fantastic amenities, contact us today!

Important information:

Child under 3.9 feet can enjoy breakfast for free;
Child between 1.2 and 4.6 feet can have breakfast at a discounted rate;
Child over 4.6 feet and adult will have breakfast at full rate.

Guests (in accordance with the guests having breakfast on site) enjoy free unlimited access to Mangrove Explore Kingdom Children's Center (only for children under 16 with 1 adult) and Amazon Jungle Water Park.

Please note that for breakfast from May 28th to June 30th, 2024, please go to the Pool Restaurant on the 2nd floor of the King Palm Tower.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

1
Based on 1 reviews
Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
T
TAE KYEONG • family_with_children • kr
1
실망
Pros:

면적 크기, 어린이프로그램 운영 쉐프의 친절함

Cons:

방역에 신경쓰세요! 에어컨 고장으로 불편함. 직원들 의사소통 영어 전혀 안됨, 새벽에 공항가는 택시를 스스로 잡으라고 하는 직원의 황당함. 직원 매너교육 필수!

2025-07-18 • via Nuitee