JW Marriott Parq Vancouver

Hotels
•
JW Marriott Hotels & Resorts
8.8 (573 reviews)
39 Smithe Street , Vancouver , ca

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Excellent cleanliness
Cons:
Small bathrooms
Some areas not walkable to tourist attractions

Categories

Cleanliness
8.7
Guests appreciate the hotel's cleanliness, mentioning that the rooms were very clean and well-maintained.
Service
9.7
The service received high praise from multiple guests, highlighting the attentive and friendly staff as a key positive aspect.
Location
9.2
The location was frequently noted as excellent, with easy access to local attractions, enhancing the overall stay.
Room Quality
8.2
While many enjoyed their rooms, a few comments noted issues with room size and amenities, leading to a slightly lower score.
Amenities
8.7
The hotel offers a range of amenities, including a spa and restaurant, which received positive feedback.
Value for Money
8.2
The value for money was considered fair, though there were complaints about certain aspects not being worth the price paid.
Food and Beverage
8.7
Guests enjoyed the food options available in the hotel restaurant, particularly at breakfast and dinner.
Overall Experience
9
Overall, guests had a positive experience, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-28 23:52

Property Description

Luxurious Accommodations
The JW Marriott Parq Vancouver offers elegant and spacious rooms with modern amenities such as Internet TV, Wi-Fi, and 24/7 room service. Some rooms even provide stunning views of False Creek or the city and stadium.

Dining and Entertainment
Guests can indulge in a culinary journey at the hotel's eight diverse restaurants and lounges, including establishments led by renowned mastermind Elizabeth Blau. The Spa by JW offers a range of beauty and spa treatments, with an outdoor rooftop hydrotherapy tub boasting panoramic city views.

Convenient Location and Services
Located in Vancouver's entertainment district, the hotel is near popular attractions like Rogers Arena and BC Place. The concierge desk provides information on local tours and activities, while amenities such as a 24-hour fitness centre and on-site parking add to the convenience.

Book now to experience luxury and convenience at JW Marriott Parq Vancouver.

Important information:

Please note that any additional costs incurred for breakfast would need to be paid at checkout.

Guests under the age of 19 can only check in with a parent or official guardian.In the event of an early departure, the property will charge you the full amount for your stay.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YVR

Property Policies

  • Internet

    WiFi is available in the hotel rooms and costs CAD 14.95 per 24 hours.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs CAD 50 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for CAD 78.75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 573 reviews
Cleanliness: 8.7
Service: 9.7
Location: 9.2
Room Quality: 8.2
Amenities: 8.7
Value for Money: 8.2
Food and Beverage: 8.7
Overall Experience: 9
A
Austinmica • Friends getaway • Saskatoon, Saskatchewan
10
Love
Pros:

10/10 experience. I’ve stayed here twice and each time it was perfect. The rooms are spotless and beautiful. The view was great. The fitness room is 10/10. The location is great when you’re on vacation. It gives me Vegas big hotel vibes in the best way. I wouldn’t stay anywhere else when going to Vancouver.

2026-05-21 • via Tripadvisor
P
Peijing • couple • us
10
2026-05-21 • via Nuitee
C
Caroline • solo_traveller • gb
4
Very disappointed
Pros:

The room decor was beautiful, the reception staff were helpful printing out some paperwork, at a cost of course

Cons:

My first room was above the terrace bar with loud music, I complained and was given a higher room but had 2 hours wasted sorting out the new room . Apparently the 1st room I got are not usually given to guests because of the noise , the manager phoned and apologised, but a small token gesture would have been nice , my request had been for a quiet room I was staying 2 nights and wonder why as a Bonvoy member I had been singled out , need to get more customer service training across the board .

2026-05-19 • via Nuitee
B
BlackberryBoy • Couples • Gibsons, Sunshine Coast, British Columbia
8
Fantastic Location, Good Executive Lounge But Not the Best Rooms
Pros:

We stayed here one night on the way to the airport (travelling from the Sunshine Coast). The location is phenomenal: steps from the beautiful sea wall and False Creek and close to Sky train (it was only about half an hour to the airport and that includes waking time!).

We stayed in a suite with lounge access. The suite had phenomenal views of the city and False Creek. The bathroom was amazing with a deep soaker tub (with crazy views)separate walk in shower and a separate toilet cubicle. As nice as the bathroom, the rest of the suite was very odd:
The living room had a odd and very uncomfortable couch and there didn't seem to be any AC in the bedroom so it was hot. My wife and I both noticed how uncomfortable the pillows were, not something I usually notice but it was hard to sleep....

The club lounge had good food options (breakfast and evening appetizers), cash bar but a nice wine selection with reasonable prices but the seating was limited and mostly couches/lounge chairs that made eating challenging.

The best part of the hotel were the staff, everyone was super friendly.

2026-05-18 • via Tripadvisor
D
dogmantraveller • Solo travel • Toronto, Ontario
10
Waited too long to come back! Amazing service and products. Will definitely be coming back more often.
Pros:

I spent two nights at the JW Parq during a recent trip to visit family. The JW and the Douglas (sister property attached) is part of the Parq casino complex near false creek.

The lobby can be hectic but owing to me being there super early (more on that later) it was nice and quiet. It’s a large open comfortable space, but just know the casino can be busy and is high end so there can be a lot of people floating around.

I had hiccups with my flights, and had to take a super early one. I was hoping for an upgrade due to my bonvoy status, but was hoping even more that I could get a room to rest shower etc. Dan at the front desk was amazing, said that he’d be happy to get me a room as one was available but that it wouldn’t be an upgrade but I could wait. I much preferred getting in early, so told him that was perfect. I appreciated their willingness to do this and it went a long way.

The last time I stayed here was in one of their suites, so I was curious what a basic room looked like. Very similar to other JWs in that it was large, spacious, airy and inviting. The bathroom was also very nice with a large shower and a seperate toilet. The view was meh owing to a lower floor, so just a view of the stadium wall next to the hotel but this added some privacy.

Elevators were always quick and I didn’t have to wait whether going up or down. The lounge is one of the best I’ve seen with great staff and great food options. It can get busy, so the size is appreciated. The fitness centre is extremely large with lots of good equipment and a great view. The only downside to this property is that it only has 1 small hot tub shared between the two properties. Room service was quick and a decent portion and tasted great.

All in all an excellent stay. Great service from wait staff to doormen. Well worth it in my view and I’ll come back soon. Kudos.

2026-05-17 • via Tripadvisor
A
Ana Ivonne • extended_group • ca
10
2026-05-06 • via Nuitee
A
Antony • couple • gb
8
Modern contemporary hotel w
Pros:

Great location. 10 min walk to bars and restaurants. Rooms were modern and well finished. Staff were friendly and helpful.

Cons:

Breakfast service was a bit disjointed and could have been better. Breakfast itself was fine.

2026-04-29 • via Nuitee
O
O'Boyle • family_with_children • ca
8
Beautiful hotel, very clean and quality
Pros:

Beautiful, large rooms, convenient location, helpful staff.

Cons:

In the middle of the night we could hear a party or rave, instead of where exactly it was coming from but it disturbed our sleep

2026-04-20 • via Nuitee
J
Jacqui • solo_traveller • au
10
Great hotel and location, would recommend
Pros:

Location was perfect, especially if you want to go to the Vancouver Canucks games. Loved that the toilet was closed off and you could have 2 people using the bathroom at once.

Cons:

We enjoyed this hotel and had no complaints.

2026-04-19 • via Nuitee
F
Frank • extended_group • ch
9
Great stay.
Pros:

Staff and facilities. Location was good too. Breakfast -- good, but I prefer a buffet option.

Cons:

Nothing.

2026-04-18 • via Nuitee
K
Kulwinder • family_with_children • gb
10
2026-04-17 • via Nuitee
M
Mohsen • couple • ca
10
2026-04-02 • via Nuitee
래혁 • couple • ca
10
2026-03-30 • via Nuitee
C
Carson • couple • ca
10
2026-03-22 • via Nuitee
S
Sarah • couple • ca
8
Pros:

Location is very good, close to Yaletown and can take a water taxi to most tourist areas. Room was spacious, had a decent closet to hang up clothes, and the bathroom was nice and actually had a fan which a lot of places don’t.

Cons:

Casino in the property and close to arena makes for a different vibe and crowd, lively not relaxing. I understand some people would like that but it’s a different experience than other nice hotels for that reason.

2026-03-19 • via Nuitee
C
Corazon • couple • us
10
2026-03-19 • via Nuitee
D
Dave • couple • ca
10
2026-03-16 • via Nuitee
J
Jaspal • couple • gb
1
Disappointing.
Pros:

The junior suite was comfortable.

Cons:

There is no breakfast buffet. I would avoid this hotel if you are looking for a five star experience.

2026-02-26 • via Nuitee
I
indobram • Business
10
Great hotel with awesome fitness center
Pros:

This was a great stay. The fitness facility is awesome! It was spacious and even had squat racks! The lounge on the 4th floor was a pleasure to visit. I had a chance to work in the lounge and enjoyed the food and drinks. Victor's restaurant is a convenient restaurant that has great steak and sushi. I appreciate that it opens until 2200.

2026-02-25 • via Tripadvisor
M
Momen • couple • tn
7
2026-02-24 • via Nuitee