JW Marriott Parq Vancouver

Hotels
JW Marriott Hotels & Resorts
8.8 (589 reviews)
39 Smithe Street , Vancouver , ca

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Excellent cleanliness
Cons:
Small bathrooms
Some areas not walkable to tourist attractions

Categories

Cleanliness
8.7
Guests appreciate the hotel's cleanliness, mentioning that the rooms were very clean and well-maintained.
Service
9.7
The service received high praise from multiple guests, highlighting the attentive and friendly staff as a key positive aspect.
Location
9.2
The location was frequently noted as excellent, with easy access to local attractions, enhancing the overall stay.
Room Quality
8.2
While many enjoyed their rooms, a few comments noted issues with room size and amenities, leading to a slightly lower score.
Amenities
8.7
The hotel offers a range of amenities, including a spa and restaurant, which received positive feedback.
Value for Money
8.2
The value for money was considered fair, though there were complaints about certain aspects not being worth the price paid.
Food and Beverage
8.7
Guests enjoyed the food options available in the hotel restaurant, particularly at breakfast and dinner.
Overall Experience
9
Overall, guests had a positive experience, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-28 23:52

Property Description

Luxurious Accommodations
The JW Marriott Parq Vancouver offers elegant and spacious rooms with modern amenities such as Internet TV, Wi-Fi, and 24/7 room service. Some rooms even provide stunning views of False Creek or the city and stadium.

Dining and Entertainment
Guests can indulge in a culinary journey at the hotel's eight diverse restaurants and lounges, including establishments led by renowned mastermind Elizabeth Blau. The Spa by JW offers a range of beauty and spa treatments, with an outdoor rooftop hydrotherapy tub boasting panoramic city views.

Convenient Location and Services
Located in Vancouver's entertainment district, the hotel is near popular attractions like Rogers Arena and BC Place. The concierge desk provides information on local tours and activities, while amenities such as a 24-hour fitness centre and on-site parking add to the convenience.

Book now to experience luxury and convenience at JW Marriott Parq Vancouver.

Important information:

Please note that any additional costs incurred for breakfast would need to be paid at checkout.

Guests under the age of 19 can only check in with a parent or official guardian.In the event of an early departure, the property will charge you the full amount for your stay.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YVR

Location

Property Video

Guest Reviews

8.8
Based on 589 reviews
Cleanliness: 8.7
Service: 9.7
Location: 9.2
Room Quality: 8.2
Amenities: 8.7
Value for Money: 8.2
Food and Beverage: 8.7
Overall Experience: 9
S
Safiullah solo_traveller gb
7
Pros:

Excellent responsive staff who were very helpful.

Cons:

Location was not bang in Downtowm but central enough.

2026-08-19 via Nuitee
B
Behm solo_traveller ca
10
Pros:

Our stay at the JW Marriott Parq Vancouver was truly unforgettable. A special thank you to Joshua for going above and beyond to make our experience exceptional. His kindness and attention to detail made my father and me feel incredibly welcomed. This trip was very meaningful to us, and I’m so grateful for the wonderful memories we made. Thank you for an amazing stay!

Cons:

Nothing — our experience exceeded our expectations.

2026-08-14 via Nuitee
M
Michael solo_traveller ca
9
2026-08-04 via Nuitee
C
C849FIpaulp Business London, Ontario
10
Lovely Property, great location
Pros:

Spent 10 days between conference and holiday so the high floor water view definitely worth it. King room was good size with decent bathroom and large walk in shower .

Conference food was way above average! As was the gala dinner .
A nice surprise.
A great location, steps away from water taxi, BC Place, restaurants and the Casino. Main floor and restaurant was decent and Victor's steakhouse on 6th floor was excellent.

2026-07-24 via Tripadvisor
C
Cheryl couple ca
9
2026-07-24 via Nuitee
F
FlyRight Couples Richmond, Virginia
10
Great launch location for Vancouver.
Pros:

A very nice hotel in a great location. The hotel feels open and fresh. The rooms are large and airy. Bathroom is good size too. Staff are very friendly and helpful. Location is good. Close to Granville Island by ferry and a 20 min. walk to downtown.

2026-07-12 via Tripadvisor
C
Christina family_with_children gb
10
High standards as you would expect from JW Marriott
Pros:

Clean spacious and well-maintained rooms. Friendly and helpful staff.

2026-07-12 via Nuitee
L
Luis solo_traveller co
10
Pros:

La ubicación, la habitación

Cons:

Todo perfecto

2026-07-09 via Nuitee
D
Diego extended_group ca
1
2026-07-09 via Nuitee
N
netteDi Business British Columbia
2
RUDE RECEPTIONIST!!
Pros:

I called on July 8 10:58 am at 301-380-3000 asking to speak to an event person and the moment the lady say hello she seems irritated, she also was asking a bit harshly and rudely saying : WHY? WHAT IS THIS ABOUT? like someone really pissed off. She sounds tired, angry and not in the mood. if this is how the reception treats the caller how much more the guest? makes me wonder!

2026-07-08 via Tripadvisor
D
David obregon solo_traveller mx
10
Pros:

Muy bonita la habitación que nos tocó la vista !!!! Suite

2026-07-05 via Nuitee
M
Michaeldp89 Family Newcastle upon Tyne, Tyne and Wear, England
10
Room with a view
Pros:

Arrived early room wasn’t ready as the front desk had upgraded me. Lounge access given which is as appreciated. We had a coffee and went out to explore. A few hours later I had a message to say my room was ready amazing water views on the 21st floor.

Great lounge here with plenty of options.

Thank you for an amazing stay!

2026-07-04 via Tripadvisor
P
Patricio couple mx
10
Pros:

Excepcional muy buen hotel ubicación la habitación el baño la cómoda del restaurante muy buen hotel
El personal muy amable

2026-06-30 via Nuitee
R
Richmondbois Couples Richmond, British Columbia
10
Superb Stay
Pros:

Superb stay. Wonderful luxury hotel with amazing facilities and staff. Especially enjoyed the first class gym and lounge. Special shout out for Ryan at the front desk for his professional and kind assistance. Will return.

2026-06-29 via Tripadvisor
A
AlvinC530 Couples
10
Location location location!!!
Pros:

Situated next to the BC Place Stadium, this hotel made our Fifa experience even more better. The design is modern, and the lounge has great food and you can see the Science Center here, where the globe is transformed into a soccer ball. Definitely worth the five star status.

2026-06-27 via Tripadvisor
Q
Quest325997 Solo travel
6
Average experience
Pros:

First time staying at the JW Parq hotel and first time in Vancouver. I stay at a lot of Marriotts internationally, mostly the Autograph collection. But in this case, I decided to go for the JW Parq because the views seemed like they would be better. I'm an amateur photographer and splurged for a corner suite, high floor, to take some city shots. The view technically is phenomenal... but there's a film on the windows that makes it near impossible to get a good photo. I'm sure there's a good reason for the film -- perhaps even required -- but I'd never encountered it before and it did unfortunately spoil the experience for me, particularly for the price of the room (well over $700 per night). Even without taking photos, it made the view look like the city was covered in smoke or smog. The room itself also has a weird layout. The small bedroom is sectioned off from the living area, so if you're in the bedroom there's not much of a view. And the living area has a long uncomfortable couch with no pillows for support. Some of the decor seemed tired and needs to be updated. However, the deep bathtub was a treat. That said, there were also a lot of pros to the hotel. The customer service was excellent. The spa is fantastic and the treatments I received were very good and relaxing. There's also a nice relaxation lounge. Room service was actually really delicious -- home-made pasta! And the Executive Lounge is large with a lot of seating areas (though most not comfortable for dining or working). I was disappointed one has to pay for wine, however. The hotel lacks the luxury of the Autograph collection hotels, but is generally fine. I just think for the price of the room, the overall stay was unfortunately just average.

2026-06-02 via Tripadvisor
8
816lorieb Couples
10
A great stay in Vancouver
Pros:

We had a wonderful time at the JW Marriott Parq. The service was extraordinary. From the moment we were greeted at the front door, every staff member was courteous and over the top helpful. We found our room very comfortable and peaceful with a beautiful view of the water. It was so much fun to watch the dragon boats racing from the chaise. The bathroom materials were very similar to the Ritz in Portland. The only downside is that there really isn't a beautiful hang out spot in the lobby, but the executive lounge made up for this. We have stayed at the Fairmont Pacific Rim previously, and actually prefer this location. There is a great walk around the water right outside the front door and you are not next to all the cruise ship crowds. We found the service comparable to the Fairmont. Thank you Parq staff for a very memorable stay. Good luck to Canada in the World Cup.

2026-06-01 via Tripadvisor
A
Austinmica Friends getaway Saskatoon, Saskatchewan
10
Love
Pros:

10/10 experience. I’ve stayed here twice and each time it was perfect. The rooms are spotless and beautiful. The view was great. The fitness room is 10/10. The location is great when you’re on vacation. It gives me Vegas big hotel vibes in the best way. I wouldn’t stay anywhere else when going to Vancouver.

2026-05-21 via Tripadvisor
P
Peijing couple us
10
2026-05-21 via Nuitee
C
Caroline solo_traveller gb
4
Very disappointed
Pros:

The room decor was beautiful, the reception staff were helpful printing out some paperwork, at a cost of course

Cons:

My first room was above the terrace bar with loud music, I complained and was given a higher room but had 2 hours wasted sorting out the new room . Apparently the 1st room I got are not usually given to guests because of the noise , the manager phoned and apologised, but a small token gesture would have been nice , my request had been for a quiet room I was staying 2 nights and wonder why as a Bonvoy member I had been singled out , need to get more customer service training across the board .

2026-05-19 via Nuitee