Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Small rooms

Categories

Cleanliness
5.29
Multiple complaints regarding cleanliness and presence of pests.
Service
8.26
Friendly staff and good service noted despite some complaints.
Location
9.3
Convenient location near restaurants and transportation.
Room Quality
6.25
Rooms are small and some had issues like noise and cleanliness.
Amenities
6.78
Basic amenities available, but some complaints about Wi-Fi and cleanliness.
Value for Money
8.24
Generally considered fair value given the affordable price.
Food and Beverage
7.29
No specific comments on food or beverage, average rating assumed.
Overall Experience
7.76
Mixed feelings with notable pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:00

Property Description

Modern Comforts
Offering air-conditioned rooms with flat-screen TVs and private bathrooms, Euro Life Hotel @ KL Sentral ensures a comfortable stay for every guest. Enjoy complimentary WiFi throughout the property and relax with the provided amenities such as slippers and free toiletries.

Convenient Location
Situated just 550 metres from NU Sentral Mall and 800 metres from KL Sentral, this hotel provides easy access to shopping, dining, and transportation hubs. Explore nearby attractions like the National Museum of Malaysia and Chinatown, all within a short distance from the hotel.

On-Site Services
Benefit from a range of on-site services including a 24-hour front desk, a hairdresser's, and a gift shop during your stay at Euro Life Hotel @ KL Sentral. Experience convenience and comfort with our dedicated staff at your service.

Book your stay at Euro Life Hotel @ KL Sentral now and experience a perfect blend of comfort and convenience.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.4
Based on 1938 reviews
Cleanliness: 5.29
Service: 8.26
Location: 9.3
Room Quality: 6.25
Amenities: 6.78
Value for Money: 8.24
Food and Beverage: 7.29
Overall Experience: 7.76
R
Ram • solo_traveller • my
5
Pros:

Location was gd centre of the town.

Cons:

Guest complaint of bed bugs as management pls look into the matter as overall was a pleasant stay.

2026-08-21 • via Nuitee
T
Thevaneyan • couple • my
8
2026-08-21 • via Nuitee
V
Vinod • solo_traveller • my
10
Pros:

The staff very friendly
Clean room

2026-08-20 • via Nuitee
A
abdul shaiful • solo_traveller • my
10
2026-08-20 • via Nuitee
F
Farahdiana • solo_traveller • my
1
2026-08-18 • via Nuitee
M
Magicmick • solo_traveller • au
9
2026-08-17 • via Nuitee
C
Chan • solo_traveller • my
5
2026-08-15 • via Nuitee
H
Hannan • solo_traveller • bn
6
Pros:

Location best

2026-08-14 • via Nuitee
L
Lucy • couple • qa
1
Terrible experience – Hostile staff, lack of basic amenities, and felt unsafe
Cons:

I had a deeply unsettling experience during my stay at Alaxis Hotel and had to check out early to relocate elsewhere.
When I asked the front desk receptionist, Jennifer, for clean sheets and towels, she immediately became confrontational, aggressive, and refused to provide basic amenities. When I tried to resolve the issue with another staff member, Jennifer repeatedly interrupted, argued, and crossed major professional lines—berating me, insulting her own colleague in front of guests, and making derogatory personal comments about my appearance. She openly stated she didn't care about customer satisfaction and dared me to leave bad reviews.
The environment created by the staff was deeply hostile, toxic, and made me feel entirely unsafe as a paying guest. Management and Booking.com have been notified, but I strongly advise future travelers to look elsewhere if you expect basic hospitality and professional treatment.

2026-08-12 • via Nuitee
C
Calvin • solo_traveller • my
8
2026-08-11 • via Nuitee
A
Ameera Jamia'an • solo_traveller • my
10
2026-08-11 • via Nuitee
M
Magicmick • solo_traveller • au
9
2026-08-09 • via Nuitee
P
Pavetra • couple • my
7
2026-08-09 • via Nuitee
A
Abdullah Bin Mudin • solo_traveller • my
8
2026-08-08 • via Nuitee
A
Aidi • couple • my
8
Good
Pros:

Good

Cons:

Good

2026-08-07 • via Nuitee
S
Syakirah • solo_traveller • my
6
2026-08-05 • via Nuitee
A
Amir • family_with_children • my
10
2026-08-04 • via Nuitee
M
Melih • solo_traveller • tr
6
2026-08-03 • via Nuitee
A
awesome49ers • solo_traveller • my
8
Satisfied stay
Pros:

Location is strategic for public transportation

Cons:

Hard pillows and old towels...

2026-08-03 • via Nuitee
M
Marta • solo_traveller • it
6
Pros:

Stanza pulita

Cons:

Stanza non finestrata e molto piccola

2026-08-03 • via Nuitee