Alaxis Hotel

Hotels
7.4 (1818 reviews)
65 Jalan Thambipillay , Kuala Lumpur , my

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Small rooms

Categories

Cleanliness
5.29
Multiple complaints regarding cleanliness and presence of pests.
Service
8.26
Friendly staff and good service noted despite some complaints.
Location
9.3
Convenient location near restaurants and transportation.
Room Quality
6.25
Rooms are small and some had issues like noise and cleanliness.
Amenities
6.78
Basic amenities available, but some complaints about Wi-Fi and cleanliness.
Value for Money
8.24
Generally considered fair value given the affordable price.
Food and Beverage
7.29
No specific comments on food or beverage, average rating assumed.
Overall Experience
7.76
Mixed feelings with notable pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:00

Property Description

Modern Comforts
Offering air-conditioned rooms with flat-screen TVs and private bathrooms, Euro Life Hotel @ KL Sentral ensures a comfortable stay for every guest. Enjoy complimentary WiFi throughout the property and relax with the provided amenities such as slippers and free toiletries.

Convenient Location
Situated just 550 metres from NU Sentral Mall and 800 metres from KL Sentral, this hotel provides easy access to shopping, dining, and transportation hubs. Explore nearby attractions like the National Museum of Malaysia and Chinatown, all within a short distance from the hotel.

On-Site Services
Benefit from a range of on-site services including a 24-hour front desk, a hairdresser's, and a gift shop during your stay at Euro Life Hotel @ KL Sentral. Experience convenience and comfort with our dedicated staff at your service.

Book your stay at Euro Life Hotel @ KL Sentral now and experience a perfect blend of comfort and convenience.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.4
Based on 1818 reviews
Cleanliness: 5.29
Service: 8.26
Location: 9.3
Room Quality: 6.25
Amenities: 6.78
Value for Money: 8.24
Food and Beverage: 7.29
Overall Experience: 7.76
S
siti family_with_children my
10
Perfect stay
Pros:

The staff is so friendly and so easy to deal with.

Cons:

None

2026-05-09 via Nuitee
N
Nurul solo_traveller my
10
2026-05-09 via Nuitee
J
JANYVE solo_traveller fr
4
Trop cher.
Pros:

Près de NU Sentral

Cons:

Chambre beaucoup trop chère comprée aux prestations fournies

2026-05-06 via Nuitee
K
ken aun couple my
10
Pros:

It's cheap and clean😁

Cons:

The sound insulation is not very good

2026-05-06 via Nuitee
I
Izzati couple my
8
Pros:

Puas hati dalam semua aspekk. Toilet bersih, kedudukan brg semua teratur

2026-05-05 via Nuitee
B
Berenice solo_traveller au
8
2026-05-04 via Nuitee
K
KENTO couple jp
7
2026-05-04 via Nuitee
Z
ZOHAIB couple my
10
2026-05-03 via Nuitee
N
Nurul Azirah solo_traveller my
6
2026-05-02 via Nuitee
T
Traveler3677 family_with_children my
1
EVERYONE READ THIS INCLUDING OWNER OF THE HOTEL
Pros:

Staff was friendly and helpful
Check in was fast and convenient

Cons:

First two nights was ok not much issues
This is the bad part and I have to be dead honest

Second room we got the towel i got was not sanitised it had few brown spots I thought might have been rust stains turns out it was Period blood and the towel only after showering and was damp the period funky vagina smell came out I was so furious but still kept my cool I just complained to the front desk


Here comes the final the 4th night I stayed here
The rooms air-conditioner wasn't cool at all so I called the front desk to inform them and ask for a room change the young man came up and checked it was confirmed by him the Aircond was not fully functioning and was barely cool so he offered a fan to compensate I refused at first and ask for a room change but the room capacity was full so I said then I guess I need a refund and we will find another place to stay ..

He said to me it's possible but it will come out of his own pocket ... I was shocked I said why must you pay when Ur just an employee ..he said as the owner will not issue refunds and he is the only one here at the moment he is left alone for the night to look after the entire hotel ... I said this is not right the hotel should be responsible he said unfortunately this is how it is he cannot do anything unless it's from his own pocket ....

2026-05-01 via Nuitee
T
TACHNESVARAN solo_traveller my
3
Pros:

The location is great, but very hard to get car park..

Cons:

The room on the 5th floor is terrible. It’s extremely hot because it’s right under the rooftop! Even at night, the heat is still trapped inside.

2026-05-01 via Nuitee
A
Aiman solo_traveller my
8
2026-05-01 via Nuitee
M
Menon solo_traveller my
5
2026-05-01 via Nuitee
R
Rash solo_traveller my
10
2026-04-30 via Nuitee
A
Akeebaker solo_traveller my
8
Pros:

Suka

Cons:

Tiada

2026-04-29 via Nuitee
C
Crank777 solo_traveller my
1
2026-04-28 via Nuitee
B
Brinkley J.F. solo_traveller my
10
2026-04-28 via Nuitee
A
Ameera Jamia'an solo_traveller my
10
2026-04-27 via Nuitee
M
Muhamad Najmin couple my
10
2026-04-25 via Nuitee
T
tan solo_traveller sg
6
Pros:

Location- v near the train station n eateries, shopping area

Cons:

The room has very thin wall. Can easily hear the next door noises and door closing

2026-04-24 via Nuitee