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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Clubhouse
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Electric bicycle charging station
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Car hire
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Massage services
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Currency exchange
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Private check-in/check-out
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Shared lounge/TV area
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Concierge service
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Wheelchair accessible
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Kid meals
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Evening entertainment
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Lower bathroom sink
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Spa/wellness center services
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Beauty Services
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Manicure
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Pedicure
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Personal trainer
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Visual aids: Braille
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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Sanitized tableware & silverware
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Screens / Barriers between staff and guests for safety
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24-hour security
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Security alarm
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Key card access
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Broadcast Live sport events
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Happy hour
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Supervised childcare/activities
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ATM/banking
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Beach umbrellas
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Pool sun loungers
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Offsite parking discounted rates available
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Beach yoga on site
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Internet access
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Housekeeping on request
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Concerts/live shows
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Clubhouse
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Wine release events
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Reception hall
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Secured parking
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Health or beauty spa nearby
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Swimming nearby
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Electric bicycle charging station
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Bulk dispenser for toiletries
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodations with Stunning Views
Shangri-La Colombo offers a luxurious stay in the heart of the city, with guestrooms featuring breathtaking views of the Indian Ocean, Beira Lake, or the cityscape.
Gourmet Dining and Entertainment
Indulge in a culinary journey at the hotel's innovative restaurants and bars, from savoring tasty steaks and seafood grills at Capital Bar & Grill to experiencing authentic Chinese cuisine at Shang Palace.
Relaxation and Wellness
Unwind at Chi, The Spa with holistic therapies, stay fit at the Health Club with top-notch equipment and trainers, and enjoy daily buffet meals at Central Restaurant.
Experience luxury, dining, and relaxation at Shangri-La Colombo - your ultimate destination in the city.
Children under the age of 6 years can enjoy meals at no extra cost in all day dinning when accompanied by a paying adult. Children between 6 and 11 years also enjoy a 50% discount on meals. Children of and above 12 years are considered as adults.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are not allowed.
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Parking
Free private parking is possible on site (reservation is needed).
Location
Guest Reviews
I recently stayed at Shangri-La Colombo on the 30th for one night, and it was truly an outstanding experience from start to finish.
From the moment we arrived, “Samdura” at the front desk welcomed us warmly and handled our check-in process professionally and efficiently. Her friendly attitude and excellent hospitality immediately gave us a wonderful first impression of the hotel.
Later that evening, my friend and I visited Capital Bar & Grill. The atmosphere was fantastic, with a lively ambiance and an amazing live band that made the night even more enjoyable. We had a few drinks, and the service we received was exceptional. “Dilshan,” the bartender, provided excellent service and made sure we had a great experience throughout the evening. “Nipuna” was also top-notch in customer service, being attentive, professional, and extremely welcoming.
The hotel rooms were very quiet, comfortable, and beautifully maintained, making our stay relaxing and peaceful. The pool area was spotless and offered stunning views, which added to the luxury experience. The food was also absolutely delicious, with every dish being full of flavor and well prepared.
Overall, our stay at Shangri-La Colombo exceeded expectations. The excellent hospitality, beautiful facilities, delicious food, and outstanding staff made this a memorable visit. I would highly recommend this hotel to anyone visiting Colombo and look forward to returning again in the future.
the selection provided at the Horizon Club was more than enough and I used their service more than the main buffet, which I visited once and as always it was exceptional, varied choice to suit all needs.
Thank you to the wonderful team at the Club, so very helpful and attentive.
Staff helpful. Rooms good.
The quality of food was bad.
Stunning in every aspect.
We weren’t there long enough!
Excellent location, cleanness, quality control, good service and excellent food
Nothing!
Service is ok
Chinese restaurant is VERY BED ,pecking duck cost around 250 Euros,but was terrible,we leaved all . Everything that was prepared in the Chinese restaurant was simply awful. The same applies to the dinner at the main restaurant. The breakfasts were fine. I would not recommend ordering food in their restaurants.
Great way to end our stay in Sri Lanka. Beautiful hotel and easy access to the airport. Recommend getting the Executive Suite so you can access the lounge.
Nothing
Beautiful property, wonderful staff, great food, great pool
Zero
Great location, amazing staff and a wonderful view and the room service chicken tikka pizza is amazing!
The Shang Palace was disappointing but the staff at the main restaurant did present us with a farewell cake when we left.
Location close to the mall
Excellent service, great facilities, yummy food, close to the mall.
Breakfast - very delicous
The rooms have seen better days. The room/air conditioning smelled quite musty.
It seems they've cut back on room renovations in recent years and only invested in the lobby.
The room was stunning and the hotel in general was lovely. The staff were friendly and helpful. It links to the shopping mall which is helpful.
So many lights in the room and I couldn't find a way to turn them all off!
Also, I was charged £50 more than the quote price which was initially quoted on booking.com at £154. I contacted the hotel and did not receive an explanation as to why it was significantly higher.
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