Comfort Inn Altoona-Des Moines

Hotels
Comfort
9.2 (247 reviews)
2023 Adventureland Drive , Altoona , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent food
Cons:
Cleanliness issues
Pool under renovation
Price increase during fair

Categories

Cleanliness
8.39
The cleanliness could have been better; my room was not cleaned properly.
Service
10
Overall service was described positively, despite one rude employee.
Location
9.86
Great location for various activities and proximity to the casino.
Room Quality
8.9
Room was noted as beautiful but some issues with cleanliness.
Amenities
7.85
Pool was under renovation, affecting overall amenity satisfaction.
Value for Money
8.88
Price adjustment during the fair season wasn't appreciated.
Food and Beverage
9.84
Excellent food during breakfast, contributing positively.
Overall Experience
9.89
Despite some issues, overall a great stay and would recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:16

Property Description

Convenient Location
Comfort Inn Altoona-Des Moines is centrally located, just a short distance from major attractions like Iowa Events Center, Hy-Vee Hall, and Wells Fargo Arena. Perfect for both leisure and business travelers.

Modern Amenities
Enjoy the convenience of free WiFi throughout the property, an indoor pool for relaxation, and comfortable air-conditioned rooms with all essential amenities. The hotel also offers free private parking, a business center, and a 24-hour front desk for your convenience.

Delicious Breakfast Options
Start your day right with a delicious breakfast spread that includes buffet, continental, and American options. A perfect way to fuel up before exploring the nearby attractions.

Book your stay at Comfort Inn Altoona-Des Moines now and experience comfort and convenience during your visit to Altoona!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 247 reviews
Cleanliness: 8.39
Service: 10
Location: 9.86
Room Quality: 8.9
Amenities: 7.85
Value for Money: 8.88
Food and Beverage: 9.84
Overall Experience: 9.89
J
Johnson couple us
9
I will NOT use Booking.com ever again!!!
Pros:

The Hotel and person at the front desk.

Cons:

I did not like the fact that Booking.com lost my reservation and had to credit my card. Major inconvenience to say the least! Thankfully, there was a room available for us and the nice man at the front desk took care of us. Nonetheless, I will never use Booking.com again!!!

2026-06-24 via Nuitee
B
Brandon family_with_children us
7
Pros:

Breakfast

Cons:

No pool and a bit pricey

2026-06-22 via Nuitee
E
Erik family_with_children us
1
Booking.com advertised key amenities that were not accurate. I'll be leaving this on my Google revie
Pros:

Breakfast was ok.

Cons:

The selling point on booking.com was the indoor pool. The pool is shut down long term for the summer. The kids cried. The ice machine was broken on our floor, no toilet paper in the room. They wouldn't allow a cancelation when we asked.

2026-06-18 via Nuitee
A
Al extended_group us
3
Disappointing
Pros:

Convenient

Cons:

When we got there the pool was down when I called earlier they told me it would be ready

2026-06-15 via Nuitee
Y
Yvonia solo_traveller us
9
2026-06-06 via Nuitee
J
Jeanette extended_group us
9
Comfortable, quiet, plenty of parking, workout room. Close to good restaurants.
Pros:

Quiet, more than adequate rooms.

Cons:

Swimming pool was closed

2026-05-11 via Nuitee
J
Jason family_with_children us
6
Value was ok. For location. Beds and pillows not worth the price we paid
Pros:

Beds and pillows are not good

Cons:

Beds and pillows not good

2026-05-11 via Nuitee
R
Reel extended_group us
10
2026-04-14 via Nuitee
T
Tim family_with_children us
8
It was very nice.
Pros:

The Breakfast was great, well stocked.

Cons:

The Pool was under construction and was not told about it until we arrived.

2026-04-02 via Nuitee
B
Bernard couple us
9
Thank you:)
Pros:

In darkness, we couldn't figure out why our GPS kept prompting a U turn--- finally I called the motel & the kind gentleman stayed on the phone to guide us to the motel. Apparently, the U turn prompts were due to the meridian (so no left turn into the parking lot).

Cons:

The room heater is very noisy! At 4:30 am, I turned the temperature down 5 degrees but it still came on.

2026-03-04 via Nuitee
N
Nitcher family_with_children us
9
2026-02-12 via Nuitee
D
Denise family_with_children us
9
Pros:

Breakfast was excellent. Location was perfect. We went to Adventureland and only took a matter of minutes to reach hotel

Cons:

We had 6 kids with us and the pool was closed. Web sight said it would reopen on July 5th. This was the 6th. We were able to walk across parking lot to super 8 and use their pool since it was same management.

2026-01-19 via Nuitee
R
Rebecca family_with_children us
4
Pros:

The location

Cons:

1. The pool was closed
2. They never cleaned the room or provided new towels
3. The breakfast was sub par and the coffee was bad

2026-01-15 via Nuitee
S
Saige family_with_children us
4
better places for a bit more money
Pros:

staff was very nice

Cons:

mold in room. hotel smelled like wet dog

2026-01-08 via Nuitee
R
Richard
8
Pros:

Close to Prarie Meadows for Horse Racing.

2025-10-03 via Nuitee
A
Abby extended_group us
6
Great location and hotel but sketchy people outside.
Pros:

Our room was beautiful

Cons:

Your pool was under renovation. Which I’m hoping was considered in the price of our booking because we had booked this hotel for the pool. Maybe advertise that it’s down??

2025-09-18 via Nuitee
J
Jerry couple us
10
2025-09-15 via Nuitee
D
Deborah family
8
Pros:

Good

2025-09-07 via Nuitee
P
Pamela
10
Altoona hotel
Pros:

Nice hotel in altoona

2025-08-28 via Nuitee
S
Sid family_with_children us
8
2025-08-26 via Nuitee