Comfort Inn Altoona-Des Moines

Hotels
•
Comfort
8.2 (133 reviews)
2023 Adventureland Drive , Altoona , US
+1 515-967-4412

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Helpful/front desk staff
Convenient location (near interstate and Adventureland)
Large, well laid-out rooms
Quiet with ample parking
Breakfast available
On-site workout room
Cons:
Uncomfortable mattresses/pillows
Perceived as overpriced / poor value
Indoor pool closed long-term
Booking.com reservation issue (third-party) / check-in inconvenience
Broken ice machine / occasional missing supplies (toilet paper)

Categories

Cleanliness
8.8
Generally acceptable cleanliness; one review noted missing toilet paper and an ice machine outage on the floor, but no widespread cleanliness complaints.
Service
9.5
Staff and front desk repeatedly described as helpful and nice; front desk assisted when booking issues occurred and accommodated guests.
Location
9.5
Location praised as convenient: right off the interstate, near Adventureland, and close to restaurants and gas stations.
Room Quality
6.5
Rooms described as large and well laid out, but several guests complained that mattresses, beds and pillows were uncomfortable for the price paid.
Amenities
7
Mixed amenities: breakfast available (ok), workout room present, but the indoor pool was reported closed long-term and an ice machine was broken—significant disappointment for families.
Value for Money
6
Multiple reviewers explicitly called the hotel overpriced and felt the room quality and amenities did not justify the price paid.
Food and Beverage
9
Breakfast mentioned positively or as 'ok' by several reviewers; no major negative comments about food service.
Overall Experience
9.3
Overall stays described as 'ok' or convenient with good service and location, but tempered by amenity closures and value concerns—resulting in a generally positive but qualified experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:43

Property Description

Convenient Location
Comfort Inn Altoona-Des Moines is centrally located, just a short distance from major attractions like Iowa Events Center, Hy-Vee Hall, and Wells Fargo Arena. Perfect for both leisure and business travelers.

Modern Amenities
Enjoy the convenience of free WiFi throughout the property, an indoor pool for relaxation, and comfortable air-conditioned rooms with all essential amenities. The hotel also offers free private parking, a business center, and a 24-hour front desk for your convenience.

Delicious Breakfast Options
Start your day right with a delicious breakfast spread that includes buffet, continental, and American options. A perfect way to fuel up before exploring the nearby attractions.

Book your stay at Comfort Inn Altoona-Des Moines now and experience comfort and convenience during your visit to Altoona!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 133 reviews
Cleanliness: 8.8
Service: 9.5
Location: 9.5
Room Quality: 6.5
Amenities: 7
Value for Money: 6
Food and Beverage: 9
Overall Experience: 9.3
S
Sid • family_with_children • us
9
2026-10-28 • via Nuitee
J
Jean • extended_group • us
8
overall ok stay
Pros:

staff nice, room large and laid out nice

Cons:

mattresses were not good for back

2026-09-09 • via Nuitee
I
Irene • family_with_children • us
5
2026-08-24 • via Nuitee
S
Shannon • family_with_children • us
8
Pros:

The location is right off the interstate and near Adventureland. Restaurants and gas stations nearby make it a convenient location.

Cons:

I couldn’t find anything i didn’t like about the property other than the pice i paid to stay there. This was not, in my opinion, a room worthy of the price we paid to stay there

2026-08-21 • via Nuitee
D
Dave • extended_group • us
8
2026-08-21 • via Nuitee
S
Susan • couple • us
6
Cons:

Over priced

2026-08-17 • via Nuitee
T
Timothee • family_with_children • us
10
2026-08-06 • via Nuitee
J
Johnson • couple • us
9
I will NOT use Booking.com ever again!!!
Pros:

The Hotel and person at the front desk.

Cons:

I did not like the fact that Booking.com lost my reservation and had to credit my card. Major inconvenience to say the least! Thankfully, there was a room available for us and the nice man at the front desk took care of us. Nonetheless, I will never use Booking.com again!!!

2026-06-24 • via Nuitee
B
Brandon • family_with_children • us
7
Pros:

Breakfast

Cons:

No pool and a bit pricey

2026-06-22 • via Nuitee
E
Erik • family_with_children • us
1
Booking.com advertised key amenities that were not accurate. I'll be leaving this on my Google revie
Pros:

Breakfast was ok.

Cons:

The selling point on booking.com was the indoor pool. The pool is shut down long term for the summer. The kids cried. The ice machine was broken on our floor, no toilet paper in the room. They wouldn't allow a cancelation when we asked.

2026-06-18 • via Nuitee
A
Al • extended_group • us
3
Disappointing
Pros:

Convenient

Cons:

When we got there the pool was down when I called earlier they told me it would be ready

2026-06-15 • via Nuitee
Y
Yvonia • solo_traveller • us
9
2026-06-06 • via Nuitee
J
Jeanette • extended_group • us
9
Comfortable, quiet, plenty of parking, workout room. Close to good restaurants.
Pros:

Quiet, more than adequate rooms.

Cons:

Swimming pool was closed

2026-05-11 • via Nuitee
J
Jason • family_with_children • us
6
Value was ok. For location. Beds and pillows not worth the price we paid
Pros:

Beds and pillows are not good

Cons:

Beds and pillows not good

2026-05-11 • via Nuitee
R
Reel • extended_group • us
10
2026-04-14 • via Nuitee
T
Tim • family_with_children • us
8
It was very nice.
Pros:

The Breakfast was great, well stocked.

Cons:

The Pool was under construction and was not told about it until we arrived.

2026-04-02 • via Nuitee
B
Bernard • couple • us
9
Thank you:)
Pros:

In darkness, we couldn't figure out why our GPS kept prompting a U turn--- finally I called the motel & the kind gentleman stayed on the phone to guide us to the motel. Apparently, the U turn prompts were due to the meridian (so no left turn into the parking lot).

Cons:

The room heater is very noisy! At 4:30 am, I turned the temperature down 5 degrees but it still came on.

2026-03-04 • via Nuitee
N
Nitcher • family_with_children • us
9
2026-02-12 • via Nuitee
D
Denise • family_with_children • us
9
Pros:

Breakfast was excellent. Location was perfect. We went to Adventureland and only took a matter of minutes to reach hotel

Cons:

We had 6 kids with us and the pool was closed. Web sight said it would reopen on July 5th. This was the 6th. We were able to walk across parking lot to super 8 and use their pool since it was same management.

2026-01-19 • via Nuitee
R
Rebecca • family_with_children • us
4
Pros:

The location

Cons:

1. The pool was closed
2. They never cleaned the room or provided new towels
3. The breakfast was sub par and the coffee was bad

2026-01-15 • via Nuitee