Extended Stay America Suites - Denver - Centennial

It was dirty. The paid wifi sucked. There was no breakfast(grab and go is code for not breakfast or aka just bread in a bag). Even if you paid the single day at a time rate they refused to give you room service sometimes. They would leave almost finished rolls of tp from the last people on the dispenser. They will knock on the door and try to kick you out almost an hour before its check out time. The front desk people may be hanging out/hiding around the corner with the sign up saying they will be back from helping another guest despite not being truly gone or doing anything.

Location is nice
Although Due to some smoking , pests and hygiene issue
We moved out urgently..
waiting for refund

The screaming door alarm that warns staff if the door isn't closed immediately is quite annoying as it is difficult for wheel chairs and luggage carts to maneuver so quickly without setting off the alarm. Not great when you're carrying a sleeping child in from.the car.
The light on the microwave needs a new bulb, the fridge temp needs adjusting as it freezes half of the food inside. Dogs left unattended in guest rooms whined and cried for longer than tolerable. At one point, the elevator didn't work and we had to carry our luggage upstairs to our room. Not bad unless you've recently had hip surgery. One day, the room.key system didn't wok and staff had to do double duty to let all guests into the hotel, the evator. Which was repaired by then. And into their rooms.

We tried to check in and booking.com wouldn't transfer payment to the hotel we had to wait over an hour and a half to get checked in so it was after midnight before we could even get into our room!!! It was a disaster. Also one of the front desk was wairing a mask because the smell of dog urine was so bad. They really need to make it no pets or do better at cleaning the mess. Our room was ok but the smell was disgusting. And they didn't have breakfast, they have muffins and coffee was out both days when I went at 730 am to get it.

On the first day, the elevator was not working, so we had to take the stairs, which were filled with an awful smell of cigarette smoke. The entire hallway reeked. The next day, the elevator was working, but the same bad smell lingered.

On our first morning, we went for the “breakfast” — and honestly, is that even breakfast? It was just coffee and muffins, plus a few small packets of cereal with no milk or jelly. They should stop advertising breakfast altogether, because it’s extremely frustrating to see this after paying $191 for two nights. I don’t know whether to blame Booking.com or the hotel, but please be aware: there is no real breakfast here — only coffee.

I will never stay at this hotel again. Booking.com should remove this false “free breakfast” claim. One evening, I even saw a receptionist smoking right in front of the main entrance.

The fridge was useless — we put in an ice pack, but it didn’t get cold at all.

Please don’t ruin your holiday by staying at such a poor-quality hotel. This is not a place for travelers.

Elevators didn't work. Staff was never at the desk, you had to yell for someone. Room had 1 drawer missing, and one that was broke. Laundry too expensive . Hallway carpets needed serious cleaning, and the hallways smelled bad.

Elevator broken two of the three days we were there, no tv service