Iberostar Selection Lisboa

Hotels
Iberostar Hotels & Resorts
9 (1340 reviews)
Rua Castilho 64 , Lisbon , pt

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Spacious rooms
Cons:
Mould in rooms
High bar prices
Poor gym facilities

Categories

Cleanliness
8.39
Mixed feedback on cleanliness with mentions of mould and a leaking sink.
Service
9.86
Staff were friendly and helpful, providing excellent service throughout the stay.
Location
9.4
Great location, convenient for accessing local attractions.
Room Quality
8.85
Rooms are spacious and well-equipped but experienced some cleanliness issues.
Amenities
8.38
Gym facilities are poor; otherwise, amenities are adequate.
Value for Money
8.34
Pricing seen as on the higher side, especially for bar services.
Food and Beverage
9.39
Breakfast was excellent with a good variety available.
Overall Experience
9.36
Overall a nice hotel experience, with good service but some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:09

Property Description

Luxurious Accommodations
The 5-star Iberostar Selection Lisboa offers a range of rooms and suites with stunning city views. Guests can enjoy 24-hour room service and a continental breakfast each morning.

Gastronomic Delights
Indulge in a unique culinary experience at the Restaurant Luz and Boalma Bar, offering a variety of delicious gastronomic products.

Relaxation and Events
Unwind at the SPA Sensations with indoor pool, sauna, Turkish bath, and massage services. The hotel also features 7 meeting rooms, perfect for events with up to 250 people.

Experience luxury and comfort at Iberostar Selection Lisboa. Book your stay now for an unforgettable experience.

Important information:

Please note that when booking more than 5 rooms, different policies and additional supplements may apply.

Please note that only 2 of the rooms are accessible for guests with limited mobility (both are Double Rooms with Pool View). These rooms are upon request and subject to availability.

Dress code
Buffet Restaurants:
Shorts allowed in buffet. (No swimsuit, no tank tops, no beach flip-flops)
Mandatory closed shoe

A la carte restaurants:
Mandatory long pants
Compulsory closed shoe

Access to the Spa: one entry per person per stay.

Information to take into account:
Taxi and transfer rental (with charge)
Electronic complaints book
Accessibility for people with reduced mobility
We speak 4 languages: English, Spanish, French and Portuguese
Children of all ages can stay
National Registry of Tourist Companies (RNET:7354)Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 22.50 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children from 2 years old to 3 years old stay for free when using an available extra bed.
    People 4 years old and over stay for € 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1340 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 8.85
Amenities: 8.38
Value for Money: 8.34
Food and Beverage: 9.39
Overall Experience: 9.36
W
wilsonajs Couples
10
Almost perfect
Pros:

For us this hotel was almost perfect. Staff were excellent, beds were comfortable, breakfast was amazing (not cheap but way more than we needed). But what made this hotel especially appealing to us is that it has both a location within walking distance of touristic central Lisbon and also a pool and very good sunbathing area.

All they have to do to make this hotel perfect is to provide some comfortable mattresses for the sun loungers, which were quite hard.

2026-06-03 via Tripadvisor
A
A1278NSmichaelag Couples
10
Great hotel
Pros:

Hotel location excellent
Nice walk to any area from here
Nice to get into the pool at the end of walking out
Bar staff are really good
Rooms really nice and clean

2026-06-03 via Tripadvisor
E
Edoardo couple it
8
2026-06-02 via Nuitee
E
Eva solo_traveller es
10
2026-06-01 via Nuitee
S
shonab321 Couples
10
First visit to Lisbon
Pros:

Great hotel. Central to all amenities. Excellent breakfast and superb evening meal. Very helpful front of house. Definitely would recommend and go again.

2026-05-31 via Tripadvisor
J
Jiaming couple cn
9
Pros:

位置很好,门口就是地铁站,房间干净卫生

Cons:

2026-05-31 via Nuitee
F
Fred solo_traveller nl
10
2026-05-31 via Nuitee
Y
yinxin couple cn
10
2026-05-31 via Nuitee
M
Marta solo_traveller pl
10
Pros:

Wszystko bylo perfekcyjnie!! Polecamy hotel z całego serca!!

2026-05-30 via Nuitee
V
Venture30455771893 Couples
10
Beautiful Hotel-Hi from Canada:)
Pros:

We stayed at the Iberostar Selection Lisboa and the hotel is gorgeous. The lobby area is large, the bar is wonderful and the service is amazing! All the staff are helpful and polite. The smell in the lobby is wonderful and relaxing :). Beautiful pool area. I highly recommend this hotel!

2026-05-29 via Tripadvisor
J
Jose couple pt
6
Hotel é bom , mas a limpeza deixa a desejar .,toalhas de má qualidade
Pros:

Chuveiro

Cons:

Limpeza

2026-05-29 via Nuitee
C
Cahal couple gb
8
All in All great place to stay
Pros:

Freindly Staff
Great pool
Great location

Cons:

Felt the room was nothing special for a 5 star hotel.

2026-05-27 via Nuitee
G
G1330XDbrittanym Family
6
Not a 5 Star Hotel
Pros:

Although the check in experience was pretty seamless and the dinner / breakfast staff were pretty friendly, I was very disappointed in our experience. The cleanliness was way below standard for a 5 star hotel. Our room was FILTHY. The rugs under our bed were completely dirty. The rugs looked like they have never been cleaned. The walls of the hallways are dirty and the hallways to the rooms have an unpleasant odor. Does the spa have employees? My husband visited twice during business hours and no one was there either time. I was unimpressed with your front desk employee last night. I called down to the front desk several times along with calling the hotel on my cellphone. When the employee finally answered, he just left the phone off the hook as I said hello 20 times. I became frustrated and hung up. I took the elevator to the front desk level. I then proceeded to the front desk and waited while the employee checked in someone else for 10 minutes. When it was finally my turn, the employee recognized that I was the one calling and said “he was sorry but he was with a client.” Am I not a “client” too?! He couldn’t have asked me to please hold when I called? Finally, when I went to check out this morning, the front desk was trying to charge me breakfast for 3 days when we only ate there twice. Extremely frustrating experience to say the least and the cleanliness definitely not worth 5 stars.

2026-05-26 via Tripadvisor
M
Maria Tereza couple br
10
2026-05-26 via Nuitee
J
Junior couple nl
9
2026-05-26 via Nuitee
P
Palle extended_group dk
6
Ok men overordnet skuffet når det var et 5 stjernet hotel
Pros:

Det var et ok hotel med ikke på nogen måde til 5 stjerner

Cons:

Der var trist på gangene og ude arealer

2026-05-25 via Nuitee
L
Lozano Prieto extended_group es
6
2026-05-24 via Nuitee
F
Folashade couple gb
10
Pros:

breakfast

Cons:

nothing

2026-05-23 via Nuitee
J
John couple ie
9
Would return, a lovely hotel.
Pros:

The staff were great. The pool area is lovely and the mural is fab. A lovely hotel.

Cons:

We had booked a double room but it was simply 2 single beds pushed together with separate duvets etc which wasnt ideal.

2026-05-22 via Nuitee
B
Brian couple bh
10
2026-05-22 via Nuitee